William Bolwell

Freelance Blog Writer & Creative Writer


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Recent Activity

William Bolwell - Modified profile
Joined the Blog Writing and Creative Writing directories.
Over 30 days ago -
William Bolwell - Modified profile
Update the following profile details: About Me and Hourly Rate
Over 30 days ago -
William Bolwell - Joined Freelanced.com
Joined the web's largest social network for freelancers!
Over 30 days ago -
2 Skills
Skill Rating
Blog Writing
Creative Writing
About Me:
William Bolwell - Curriculum Vitae

==Work History==

--Customer Service Representative--
Jun 2015 - present
Company: Genesis Energy

I am based in Genesis Energy’s call center, as a frontline CSR, processing 50 to 60 calls per day. In doing so, I am responsible for the following:

- Assisting with billing and credit inquiries, as well as providing general information and assistance.
- Resolving customer complaints.
- Providing fast and accurate service, with a focus on resolving all of a customer’s enquiries within the one call.
- Succinctly ensuring customers are aware of their liabilities, as well as the company’s liabilities.
- Data entry and processing.
- Offering suggestions intended to improve the efficiency of company processes.
- Strict...
Hamilton, Waikato, New Zealand