Tere Stokes

Freelance Content Writer & Copywriter

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Joined the Content Writing and Copywriting directories.
Over 30 days ago -
Tere Stokes - Modified profile
Update the following profile details: About Me and Hourly Rate
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Kudos
3.0
2 Skills
$25
Rate/Hr
Skill Rating
Content Writing
Copywriting
About Me:
University of Kansas Health System December 2015-Present
Customer Service Representative-Data Based Marketing

Collects and inputs demographic information on all new callers and updates demographic information, as appropriate, on all repeat callers.
With call center software and scheduling software, provides a rapid and professional response to all physician and consumer inquiries and appointment requests;
Manages triage of all incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all electronic resources available.

Locates appropriate physicians/services for callers and facilitates the connection between the two.


OptumRx January 2012-December 2015
Senior Customer Service...
Location
Mountain View, California, United States