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Sykes-Buchanan County March 1, 2010 – April 22, 2011
1028 Sykes Boulevard
Vansant, VA 24260
Position: Account Manager
Ensuring company financial, attrition and staffing goals are met or exceeded.
Overseeing two lines of customer service business for a financial client.
Manage client relationship to exceed expectations and grow contractual staffing including expanding into alternate lines of business.
Ensuring that all Key Performance Indicators are met per the Scope of Work Contract.
Managing 11 Team Managers to meet production goals.
Sykes-Perry County November 5, 2007 – March 1, 2010
101 Sykes Boulevard
Chavies, KY 41727
Position: Team Manager
Meet or exceed team’s contract production and
Elliston, Virginia, United States
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