Freelance Help Desk Freelancer & Admin Support Freelancer


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Spicey - Modified profile
Joined the Help Desk and Admin Support directories.
Over 30 days ago -
Spicey - Modified profile
Update the following profile details: About Me and Hourly Rate
Over 30 days ago -
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2 Skills
Skill Rating
Help Desk
Admin Support
About Me:
Expert communicator with 7+ years of experience dedicated to customer service and advocacy within the field of Information Technology. I hold an Associates degree in Information Technology. I’ve spent the last 7 years working for a University where I created, maintained and explored troubleshooting for over 10,000 students and faculty members. I have carried out the entire process of taking calls, creating trouble tickets, making appointments to work the tickets, fixed the problem and followed up. I also created and updated spreadsheets. Researching issues, creating Manuel’s and putting into a report was one of my many specialties. For the past 2 years I was a personal assistant virtually for a lawyer. My duties included research, compiling email lists, emails, phone calls, data entry and...
Crowley, Louisiana, United States