Freelance IVR Freelancer & Technical Project Manager


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Sksm1 - Modified profile
Updated location to New Jersey, United States.
Over 30 days ago -
Sksm1 - Modified profile
Update the following profile details: About Me
Over 30 days ago -
Sksm1 - Modified profile
Joined the Technical Project Management and IVR directories.
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2 Skills
Skill Rating
Technical Project Management
About Me:
Work as a Technical Delivery Lead (TDL) to deliver the deposit/credit card/mortgage IVR (VRU) application to the integrated release environment.

Follow the Six Sigma methodology DMAIC (Define, Measure, Analyze, Improve and Control) for the Software Development Life Cycle (SDLC).

Serve as a liaison between the IVR development team and the business/technology partners.
Recommend technology priorities. Advise on options and risks. Provide architectural and technical guidance to the line of business. Work closely with the line of business to ensure development meets or exceeds customer requirements and business requirement (BRD) is well documented and communicated. Provide sound decision making for software engineering and product development, sensitive to the constraints and needs of...
New Jersey, United States