Michele Drew

Freelance Technical Support Freelancer & Help Desk Freelancer

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Technical Support
Help Desk
About Me:
Objective

To use extensive technical, training and supervisory knowledge as well as troubleshooting abilities, sales, marketing, and soft skills to the benefit of my customers, clients, and employers, in a challenging and rewarding position.

Personal Qualities
highly motivated - excellent organizational and communication skills(oral and written) - enthusiastic - self-directed - dedicated - team leader and player - strong interest in sharing and acquiring knowledge - ability to retain vast amounts of information in a short period of time

Work History

2007-2010 – Adecco Technical and Engineering/General Electric/Epiq Systems - Portland, OR

Client Services Representative
Contracted to Epiq Systems to provide call center customer service to credit breach victims for ID...
Location
Portland, Oregon, United States