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Matthew Adams

Freelance IVR Freelancer & Voiceover Freelancer

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IVR
Voiceovers
About Me:
OBJECTIVE To participate in a freelance opportunity where my current skills can be utilized

SKILLS

* Voice Over training & experience with IVR's & Narrating
* Excellent oral and written communication skills
* High Aptitude for technical problem solving
* Excellent customer handling skills.
* Detail Oriented
* Highly productive in the use of Microsoft Office Suite

WORK EXPERIENCE 2007 - Present Verizon Wireless Southfield, MI

Senior Customer Service Representative
* Provides customer service to Verizon Wireless customers. Handles high volume of inbound customer calls; research and resolves billing and service equipment issues; provide information on Verizon Wireless products and services; and follows up on calls and ensuring superior results. Provides tier 2 tech...
Location
Northville, Michigan, United States