About Me:
MARGARET HEIFFERON -- CREATIVE AND TECHNICAL WRITING/ DOCUMENTATION DESIGN
More than 20 years of experience in technical and creative writing. Experience in pharmaceutical/ biological industry. Familiar with documentation aspects required for both a technical environment (ex. startup validation -- cGMP, ISO, etc. compliance) and a creative environment (ex. magazine development, advertising, etc.). Degree in English.
Assignments have included:
*Writing employee handbooks/ organizing office manuals *Creating in-house forms and computerized documentation templates *Establishing hardcopy filing system and training employees on computer-related issues *Maintaining website information
Writing, Editing, Formatting: *Standard Operating Procedures *Installation, Operation and Performance
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