Lisa Baker

Freelance Content Writer & Ghostwriter

2026

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Content Writing
Ghostwriting
About Me:
Freelance Writer and Editor, Self-employed 2011

Contract Senior Internal Communications Specialist, HSBC 2010-2011
Employed through Strauss Group
Serve as the strategic lead for the North America Human Resources Intranet, recommending and implementing improvements to the user experience including working with key stakeholders to update content, policies, and manage the calendar and news page while adhering to brand standards. Key successes include:

•Designed and developed a SharePoint team room for all of North America Human Resources employees and management to enable a one-stop shop where they can share information, documents, participate in discussions, conduct surveys and blog.

•Collaborated with senior HR leaders to rebuild the Manager Tools section, significantly...
Location
Chicago, Illinois, United States