Jon Hudock

Freelance Technical Support Freelancer & Help Desk Freelancer


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Jon Hudock - Modified profile
Joined the Technical Support and Help Desk directories.
Over 30 days ago -
Jon Hudock - Modified profile
Update the following profile details: About Me and Hourly Rate
Over 30 days ago -
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Over 30 days ago -
2 Skills
Skill Rating
Technical Support
Help Desk
About Me:
I have more than 25 years of experience in IT Support working for Hope Network, ABN AMRO, IBM and E.D.S. I have a strong background supporting Windows PCs, Laptops and Tablets and doing Multimedia work such as CBT Course Design, Video editing and Audio editing.


IT Service Desk Analyst
Hope Network

September 2012 – Present (3 years 8 months)|Greater Grand Rapids, Michigan Area

•Day to day phone/onsite/remote support of PCs/Laptops/Printers/Cell Phones/Tablets/VOIP Phone Systems/Networking and applications for about 3000 end users.
•Rotational onsite IT support of over 100 Hope Network Sites in West/Central Michigan.
•Courseware design using Adobe Captivate.
•Operating Systems supported are Windows XP, Windows 7, Windows 8.
•Tools used include Citrix, Microsoft...
Clarksville, Michigan, United States