Jon Hudock

Freelance Technical Support Freelancer & Help Desk Freelancer

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Jon Hudock - Modified profile
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Kudos
5.0
2 Skills
$25
Rate/Hr
Skill Rating
Technical Support
Help Desk
About Me:
I have more than 25 years of experience in IT Support working for Hope Network, ABN AMRO, IBM and E.D.S. I have a strong background supporting Windows PCs, Laptops and Tablets and doing Multimedia work such as CBT Course Design, Video editing and Audio editing.

Experience

IT Service Desk Analyst
Hope Network

September 2012 – Present (3 years 8 months)|Greater Grand Rapids, Michigan Area

•Day to day phone/onsite/remote support of PCs/Laptops/Printers/Cell Phones/Tablets/VOIP Phone Systems/Networking and applications for about 3000 end users.
•Rotational onsite IT support of over 100 Hope Network Sites in West/Central Michigan.
•Courseware design using Adobe Captivate.
•Operating Systems supported are Windows XP, Windows 7, Windows 8.
•Tools used include Citrix, Microsoft...
Location
Clarksville, Michigan, United States