Freelance Telephony Jobs : Alabama

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9
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Intelligrated Software - Alpharetta, GA - integrations; seven years of experience preferred. Bachelor’s Degree in Computer Science or other related area required, or equivalent experience. Multi-lingual (e.g. Spanish, French, Chinese) a plus. Microsoft Windows Operating System Unix/Linux Microsoft Office/Visio/PowerPoint Nuance Speech Software Networking (LAN/WAN) Wireless Networking VoIP Telephony Database VoiceXML Smartphones Material Handling Knowledge Supply Chain/Distribution Center Processes Programming/Visual Development Tools Up to 25..., IP telephony, VoiceXML browser, database, virtualization, and high availability environments Devises and implements test strategies for the solution including J2EE speech applications, 3rd party hardware and the associated management software (e.g. administration, monitoring and reporting) Performs quality assurance testing of new software releases/internal builds, analyze / report results, document and track issues in the issue tracking system Provides product feedback to engineering teams...
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17
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CDK - Cincinnati, OH - clients through resolution of technical issues Submits requests for product changes and other custom programming updates Practically applies knowledge of CDK case resolution process, policies, and escalation methodology Attends training courses as required and stay abreast of evolving internal processes and industry developments Provides customer service and remote support services and applies problem solving skills Works in a team environment and assist team members on various issues Provides... other ad hoc support and duties as assigned Works in an environment with competing priorities Qualifications & Requirements 1+ years of user support or implementation experience within a technical support organization or field service organization is required. Experience in a call or technical assistance center supporting, networks, IP Telephony, or PBX systems is preferred. Excellent customer service skills including phone, follow-up, and availability. Proven ability to lead by example...
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Enghouse Interactive - West Jordan, UT - Phoenix, AZ - Knowledge of Windows Client and Server Operating Systems Platforms Excellent verbal and written communication skills Exceptional customer service and problem solving skills Candidate must work well in a team setting including interpersonal communication skills, conflict resolution, and negotiating skills. Preferred Qualifications: Experience with MS SQL, Oracle and Business Objects Systems administration and some programming experience Telephony or phone switch experience In addition...’s outbound dialing expertise is now more readily available to businesses throughout the contact center space. Our Research & Development team continues to add new features that meet both industry standards and the needs of the end user. Responsibilities: Performs advanced level troubleshooting to uncover specific function problem of any issue, typically including phone switches, telephony, email server and host server integration Receives calls from customers, document issue, trouble shoot...
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22
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Hasbro - Burbank, CA - Services Manager, you will focus on the following areas: * Supervise IT operations and ensures the highest level of customer service to our end-users. * Supervision of one or more technical resources include: * Provide day-to-day task management * Complete quarterly goals and objectives * Provide coaching as needed * Manage the telecom and server rooms. * Coordinated effort with corporate to manage the servers, storage, printers, networking, video conferencing, and telephony... company committed to Creating the World's Best Play Experiences, by leveraging its beloved brands, including LITTLEST PET SHOP, MAGIC: THE GATHERING, MONOPOLY, MY LITTLE PONY, NERF, PLAY-DOH and TRANSFORMERS, and premier partner brands. From toys and games, television programming, motion pictures, digital gaming and consumer product licensing, Hasbro fulfills the fundamental need for play and connection with children and families around the world. The Company's Hasbro Studios and its film label...
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Pacificorp - Portland, OR - Voice Systems Engineer 3 Conducts analysis, creates system specifications, develops, tests and implements interactive voice response and routing applications and systems on Genesys and Cisco UCCX platforms. Evaluates voice telephony, unified communication and contact center software packages and provides recommendations to management and business clients. Identifies future needs for key technologies and/or techniques and evaluates these technologies for adoption. Responsibilities...-scale telephony applications in a mission-critical, production environmentExpert level analysis and design skills involving the ability to gather data on systems issues, define alternative approaches, assess business impact, recommend cost effective solutions, and develop and implement those solutions.Project management skills and the ability to develop and monitor work agreements and budgets, as well as the ability to determine specifications, schedules, and deliverables.Consultative and business...
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7
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CSAA Insurance Services LLC - Glendale, AZ - (Applying), Functional - Functional Capability (Applying), Functional - Problem Solving (Applying), Functional - Utilization of Technology (Applying), Knowledge, Skills and Abilities Required: Skilled in use applicable programming languages for the areas related to Telephony systems (Avaya and/or Nuance technologies) These may include but are not limited to Java, J2EE, .NET, C#, Visual Basic .NET, and COBOL SQL querying Understands the strengths and weaknesses associated with each. Possesses skills... existing components. * Directs and monitors the work of other developers, outside resources, and staff in the development of components of his or her build deliverables. * Formulates logic for new systems, devises logic procedures, prepares flowcharting, and data analysis through the application of professional programming concepts. * Ensures coding, testing and delivery of application enhancements and project build deliverables. Contributes to the development of applications and technology roadmap...
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Roanoke, TX - experience in the telephony industry, preferably with wireless carriers. 5 or more years experience with the UNIX / Linux operating system, preferably on RedHat Enterprise platforms using CSH, BASH, AWK, SED, and common system functions. 5 or more years of professional software development experience that involved writing software requirements or design specifications, coding in structured programming language (C, C++, Java, JavaScript, Perl, etc), and test plan design and documentation. 5...Job Description- Senior Software Systems Engineer (Net) Description Design and develop Advanced Fault Management solutions integrating with NetExpert and DMP (Distributed Managed Policies). Utilize programming skills to develop and test solutions per technical specifications. Develop solutions integrating NetExpert with various vendor provided and homegrown applications. Develop application support documentation as required by the network application support team. 5 or more years...
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28
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Teleperformance - Salt Lake City, UT - growth and success of our people can be seen in each one of our actions and initiatives. Primary Function:To design, implement, test, deploy, enhance and support SIP technologies within the Teleperformance infrastructure. A primary duty of this job will be SBC programming and troubleshooting. Job Requirements: Is a subject matter expert on Session Border Controller platforms (Avaya SIPera, Oracle ACME Packet, Audiocodes, etc.) and with the SIP protocol. Implement SIP trunking and SIP... endpoints in a complex networking environment. Ability to perform advanced SIP debugging with Wireshark and other tools. Capture and analyze SIP and RTP traces to isolate and resolve issues. Strong knowledge of VoIP, networking, and security (SRTP/TLS) concepts. Knowledge of Avaya telephony and SIP related devices such as Session Manager is a bonus. Proven strong customer relations proficiency Desire to be in a fast paced large enterprise telecommunications environment Strong skills with written...
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18
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CenturyLink - Las Vegas, NV - : Combination of education and relevant experience totaling 3 years post-high school or equivalent Minimum of 3 years working with Business Telephony installation and troubleshooting; B1 and Centrex (analog and digital), Must have a valid Nevada driver’s license, a good driving record and be able to drive a standard/automatic shift vehicle Must be able to read service orders Must be able to distinguish colors Proficient PC skills Overtime is required Job-related travel may be required Heavy... interface with customers in the field, and proven, successful communication skills are required CCNA is required Basic knowledge of Transport Services (T1 and 4-Wire) Working Knowledge of Frame Relay Proficient in Adtran and Cisco Router Programming. Alternate Location: US-Nevada-Las Vegas Requisition #: 44741 This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may...
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ICONMA - Denver, CO - Location:Denver, CO Duration:12 months Description: Business Systems Analysts study the overall business and information needs of an organization, in order to develop solutions to business and related technology problems. A business Systems Analyst's role is usually undertaken prior to the system design, building and programming stages of the systems development process. Works closely with clients to identify business needs and the costs and benefits of implementing a computing solution... and enhancements. The individual in this position will assume primary responsibility for validating UAT test plan documentation and leading UAT execution Partner with IT and IVR Vendor to implement IVR component of the Contact Center Strategy Telephony Infrastructure solution. Includes but not limited to: -Serve as the business interface and primary point of contact for IVR related projects -Contribute in discovery / design solutions meetings -Using industry best practices and IVR experience, develop...
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