Freelance Telephony Jobs

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Spectrum - City of Centennial, CO - statistical reporting on the health of the switches and associated network. Develops and trains TOE team. JOB REQUIREMENTS: Ability to effectively communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. Strong ability to analyze and interpret data, prepare budgets and scopes of work. Solid knowledge of Unix / Linux and similar systems Solid knowledge of Scripting and programming Solid knowledge... driving record within Company required standards. EDUCATION: Bachelors degree in Engineering or related field or equivalent work experience RELATED WORK EXPERIENCE: 5 years Systems administration or related experience 3 years Scripting and programming experience 3 years Database management and network configuration work experience 3 years Management experience PREFERRED QUALIFICATIONS: Knowledge of company products and services Strong working knowledge of MetaSwitch or equivalent, VoIP Switch, Packet...
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Comcast - New Jersey - related experience. Skills/Experience: 7+ years of hands-on IP router/switch/telephony customer premises equipment Strong understanding of the high level design criteria for managing large data/voice communications networks in a decentralized environment CCNP/JNCIP or CCIE/JNCIE certified or equivalent on-the-job experience Strong programming, scripting and API experience with any of the following: -Open Flow - Support for developing standard based virtualized models -OpenStack - Support... to ensure efficient use of funds and time Assist in efforts to automate internal processes/tools for departmental engineering tasks Drive towards an environment and architecture where programming networks can replace a model of traditional network configuration. Design, develop and deploy production/sustained service provider networks including support in the following areas: -Lifecycle Service Orchestration (LSO) or MEF defined “Third Network vision” -Order fulfillment, control the delivery...
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Randstad - Plano, TX - to be supporting telephony (phone systems) 1+ years VOIP phone support Stable job history Excellent verbal and interpersonal skills for interfacing with Resellers. Clear verbal communication skills in English. Ability to sit at a workstation and computer keyboard for long periods of time and use the telephone extensively. Have a good attitude with willingness and flexibility. Desired: SIP Experience Worked for companies such as: Stream, CompUSA, Perot Systems, Samsung, Panasonic (possibly...), anyone with TAC centers. Responsibilities: Answer inbound calls and support Resellers installing/troubleshooting VOIP equipment. Provide high-quality assistance to Resellers with operation questions, troubleshooting, software installations, system programming, and upgrades. Report product problems to Product Assurance in a timely manner and in accordance with established policies and procedures. Follow up daily with Resellers on unresolved site issues. Document all calls daily and promote customer...
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McKesson - The Woodlands, TX - Technologies. Works on advanced projects related to the design and implementation of voice solutions Proactively identify and implement process and technology enhancements that improve user experience and drive automation and value-added Telecom services. Manage complex Telecom Incidents through Resolution during On-Call Rotation and as a point of escalation As a point of escalation perform complex Telephony system administration and troubleshooting. Follow Infrastructure Change Control..., and with attention to detail. Manages Telecom Expense Management System Reviews and advises on telecom team and management on vendor contracts and new business Job Specifics Technical Telecom industry understanding in all functions of Telecom including Operations, Engineering, Architecture, Program Management including the following Telecom Disciplines Mobility, Collaboration, Convergence, Contact Center and Service Provider. Knowledge of contact center technologies including Computer Telephony...
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TEKsystems, Inc - Pittsburgh, PA - Qualifications 4 year academic degree including courses in computer programming, systems analysis, system development, or systems engineering OR has acquired Core IT skills and knowledge via practical experience. The information technology professional Demonstrate thorough understanding of the fundamental tools and concepts of one of disciplines (i.e., Applications, Business Analysis, Customer Service, Data, Networking, Operations, Security, Systems Engineering, etc.) and applies... business requirements or provide continued network services. Responsibilities Ability to understand the rationale for a particular telephony system design. Administer calling cards. Analyze billing and perform studies to ensure desired level of service. Apply basic understanding of voice network security features. Apprise project manager of status, schedule variances, and outstanding issues. Assist in developing basic communication software interface programs. Assist in the implementation...
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State Bar of Arizona - Phoenix, AZ - Microsoftwindows environment with Office Suite to include formatting and production ofword processing documents, spreadsheets, and reports. Solid understanding andtechnical knowledge of current network and PC operating systems, hardware,protocols, and standards, including Cisco Networking and Telephony, VMWareenterprise Virtualization, Microsoft SQL, exchange, Server and desktop Software,iSCSI SAN Technology and .Net Programming Technologies. Certificates, Licenses,Registrations Relevant.... Responsibilities Provideleadership, vision, and management to the IT department. Lead the department’soperations and strategic planning, including fostering innovation, planningprojects and organizing and negotiating the allocation of resources. Participateas a member of the SLT team in designing and implementing the processesassociated with the organization’s architecture, telecommunications, networks,programming, media, and desktops. Leadstrategic technological planning to achieve business goals...
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Spectrum - Denver, CO - other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Expert level knowledge and experience with Broadsoft implementation and configuration. Strong working knowledge in CLI programming and an understanding of networking fundamentals and routing protocols..., etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Expert knowledge in network design, network architecture, protocols and network topology Expert knowledge in TCP/IP and the OSI Model Basic knowledge in using ticketing and software tools to support the current operations. Working knowledge of routers, layer 2 switches, terminal servers, telephony soft-switches, IVRs, Voicemail, SBCs, IADs, and call routing. Working knowledge of network devices and basic network appliances...
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Apex Systems - Round Rock, TX - orientation, training, work assignment and checking of less experienced developers Imparts technical expertise to less experienced developers Qualifications Minimum 6 years of experience in Avaya ACD and Cisco Intelligent Contact Management (ICM) will be essential Program call treatments and routing based upon business requirements Good understanding of the interfaces between ICM and Dell switches, OSP switches and Avaya Voice Portal Additional programming elements include interfaces with Computer... Telephony databases for routing based on agent statistics, caller identification and business rules Good working knowledge of VoIP technologies Good working knowledge of IVR hardware and software Good experience working with CTI applications and Call Monitoring applications...
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GlobalLogic - Overland Park, KS - migration of legacy systems from older Architectures and systems to state of art new technologies to align with Sprint vision of future state Service Oriented Architecture. Reverse engineer older systems to develop detailed design specifications. Qualifications Basic Qualifications: Bachelor's degree; 3-5 years experience in information systems programming, systems specification or structured analysis. Preferred Qualifications: Working knowledge of telephony/telecommunications industry...
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Robert Half Technology - Plano, TX - on voice quality. Experience working with SIP providers Requirements: 1. CCNA certification or equivalent experience 2. Prior experience as a VoIP/Network Support Technician 3. 5+ years help desk experience, with a portion of this time supporting telephony (phone systems) 4. 1+ years of VOIP phone support 5. 1+ years of SIP Experience 6. Stable job history 7. Excellent verbal and interpersonal skills for interfacing with Resellers. Fluent in English. Requirements of Technical Support II - VOIP... Specialist: Ability to sit at a workstation and computer keyboard for long periods of time and use the telephone extensively. Have a good attitude with willingness and flexibility. Answer inbound calls and support Resellers installing/troubleshooting VOIP equipment. Provide high-quality assistance to Resellers with operation questions, troubleshooting, software installations, system programming, and upgrades. Report product problems to Product Assurance in a timely manner and in accordance...
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