Freelance Telephony Jobs

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CDK - Portland, OR - to pursue. From data scientists to sales and client service experts, weâ??re hiring to support your growth and ours - Green light your career. Position Summary The Client Tech Analyst III provides primary support to customers encountering problems using the CDKâ??s IPT products and service. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Facilitates inquires through systems in order to provide answers to common questions and problems. Resolves... of evolving internal processes and industry developments Provides customer service and remote support services and applies problem solving skills Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities Qualifications & Requirements 3-4 years of user support or implementation experience within a technical support organization or field service organization is required. Experience...
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State of Florida - Tallahassee, FL - this position is contingent upon a satisfactory criminal history check (fingerprint-base) in accordance with Chapter 435. MINIMUM REQUIREMENTS A bachelor's degree and one year of experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems; or A bachelor's degree with major course of study in one of the computer sciences or in management information systems; or Two years of experience as described above and either (1) completion of a 720... and efficiency of system hardware, software, and communications components and the effectiveness of customer training programs in meeting management information requirements. Establishes methods and procedures for use of the information technology systems including hardware, software and communications and customer training. Assist with provisioning Voice over Internet Protocol (VoIP) telephony equipment. Assist with orders for Cell phone, Aircard and other telecommunication services for the agency...
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Fort Belvoir, VA - (Jabber Client) on user desktops off of the Cisco CUCM. Analyze Problems with Telephony and Data Network equipment Programming of the IP telephones (Cisco IP 88XX, 7965, 7971, VIPER, Avaya 9621, 9641, 1120, and 1140) and connectivity to LAN network. Perform duties within Quality Assurance programs and customer survey process improvement programs. Participate in projects ranging from expansion of a single line card or trunk. Analyzes the current telephone and network infrastructure and identify...
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Cupertino, CA - Key Qualifications 3+ years of experience in Software testing Good Knowledge on 5G and hands-on experience with testing 2G/3G/LTE and other wireless technologies Programming / test-automation skills in any of the following - Python, Perl, Shell, JavaScript, Ruby, C/C++/ObjC Strong fundamentals in cellular/wireless technologies and procedures Able to work independently and should be dedicated Validated understanding of SQA methodologies & practices Excellent communication & interpersonal... skills Comfortable with troubleshooting/debugging/reproducing issues Laser-focused on the smallest details that are important to our customers Description The WTE Quality team is looking for a motivated, highly technical Telephony and Cellular QA Engineer with excellent problem solving and communication skills. You will join a dynamic team responsible for qualifying the latest Wireless products. Your focus will be testing Telephony functionality in Apple's innovative devices. You will complete...
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JUUL - San Francisco, CA - , and we're growing rapidly to deliver on our mission. We're actively looking to hire the world's best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. POSITION OVERVIEW: Our Telephony Analyst will be part of JUUL's technology team focusing on implementing and maintaining the JUUL's IVR and telephony systems. They will work with a cross-functional teams within the Global Customer Service department and will work to enhance the IVR... capabilities. KEY RESPONSIBILITIES: Our Telephony Analyst will act both as a technical consultant and business analyst supporting the Global Customer Service team based in San Francisco. As the Telephony Analyst, your roles will entail, but not be limited to the following: Design, create & maintain complex IVR DTMF and speech enabled call flows Implementing and maintaining telephony systems including IVR, call routing, reporting and speech analytics Troubleshoot priority contact center issues...
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Randstad - Horsham, PA - job summary: The Solution's Architect's role is to coordinate strategies for defining, deploying, and maintaining the company's in-house IP telephony voice communication architecture and its associated network connections and component hardware. This individual is a Senior Infrastructure Architect/Engineer with responsibility for complex enterprise infrastructure environments primarily focused on VoIP technologies. This includes managing all engineering projects for VoIP initiatives, planning... technology roadmaps, and configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Cloud based services. Also, the Voice Architect mandate will be to maintain SLAs for all organizational IP telephony applications. Strategy & Planning: · Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements. · Develop, implement, and maintain policies, procedures, and associated...
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Tucson Electric Power - Tucson, AZ - application technologies for UNS corporate network and critical operational networks, including Energy Management System, Physical Security, Generation and Engineering/Substations networks. See Appendix A for specific technologies. Develop processes and tools to support implementation, maintenance, security, and production scripting and programming of IT systems and infrastructure. Engineer, implement, and maintain IT systems and storage solutions, and IT infrastructure and security software... including NERC CIP and Sarbanes-Oxley on IT operating systems and middle tier platforms. Remediates compliance issues based on periodic vulnerability assessment and internal audit reports. Ensures change control processes are followed and service levels affected by those changes are maintained. Leads or participates in IT projects as needed to provide network or telephony expertise, guidance, or training. Measures performance of IT systems and storage infrastructure, and IT infrastructure...
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Altice USA - Edison, NJ - Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands. From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections... and other content across all platforms including social media in a way that connects with viewers, demonstrating credibility, authority and broadly based knowledge of news. The News Anchor will assist in the writing, copy editing, researching and coordinating of news programming and other content presentation. Develop sources, maintain contacts and pursue leads that result in original stories. Provide leadership that encourages excellence and assist in the smooth operation of the organization. Maintain a deep...
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CCOF Organic - Santa Cruz, CA - and implement plans in line with organizational goals and objectives. Significant management skills, including staff supervision, budgeting, and project management. Understanding of Relational databases and SQL required. Networking experience, including experience with TCPIP, VoIP, SDWAN, and NAC solutions preferred. Understanding of website programming (HTML, PHP, CSS) preferred Drupal, or CMS, knowledge a plus. Experience with Cloud Hosted solutions and On-Premise transitions to SaaS models. Familiar... Infrastructure Management Oversee management of CCOF Drupal website including development of new features and system updates Ensure the smooth functioning of technological management skills for infrastructure including networks, hardwaresoftware, work stations, telephony, and support of remote services and employees. Document business practices and identify measures to maximize efficiencies and productivity Direct Reports Systems Manager Manager of Business Applications Business Systems Specialist Technology...
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Windstream - Van Horn, TX - or information systems as they are developed. 13. Must have a minimum of 5 years of related experience/education to include customer service and/or related telephony fields. 14. Must have a working knowledge of telephony outside plant including but not limited to drops, cross-boxes, fiber systems, terminals, etc. 15. Must have a working knowledge of computers and any applicable applications. 16. Must be capable of working aloft and successfully complete all necessary safety training including â??Working... of assigned reporting center. Desired Qualifications Knowledge in the following areas: DS1/DS3 installation, testing, and troubleshooting Analog Transport installation, testing, and troubleshooting SONET OC-3/12/48 installation, testing, and troubleshooting WDM/CWDM/DWDM installation, testing, and troubleshooting EWSD programming and trouble shooting EWSD Translations Experience with the following vendors/ models of transport equipment: Tellabs (AFC) DLC Zhone AccessNode DLC Calix C7 DLC...
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