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Technical Process Documentation - Freelance Technical Writing Job
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We are seeking a technical writer to document specific processes and technical items related to software, software systems, installation guides, training, etc. Our company was acquired and we need to document all of our processes for software development for knowledge transfer.
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IND US TARGET LLC - Lexington, KY - of current good clinical practices (GCP) and the complete regulatory context Good communicator Technical writing (Clinical SOPs) Requirements: The resource should have a strong Clinical background to create the clinical SOPs for the client. Good writer. Good communicator. Will need to facilitate working and review sessions. Track progress and ensure deliverables are on time. Benefits: Skills: Good Clinical Practice (GCP), Standard Operating Procedure (SOP)...
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Epson - Long Beach, CA - External Job Description Principal Accountabilities Responsible for providing technical telephone support on assigned product lines regarding product use, serviceability, installation, and configuration resulting in a positive customer experience. In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to: Customer Support Represents Epson through professional verbal and written communications. Responds promptly to inquiries... and escalations (phone, letter and e-mail) received from key customers. Duplicates technical issues as part of investigation and resolution of customer inquiries. Escalates unresolved issues to management as appropriate. Ensures accurate documentation of issues and resolutions into customer call logs. Ensures confidentiality and security of end user personal data. Ensures security of EAI product. Reports on major trends and issues that are seen and noticed during escalations Develops issue resolutions...
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M&T Bank - Williamsville, NY - Overview: Merchant Services is recognized as a lead product for commercial and small business customers. This position is responsible for supporting New Business and Portfolio Retention by aiding with implementation and servicing for Merchant Services customers. This involves consulting with sales staff and the line, assessing and mitigating risks, working with software and technology partners, developing pricing strategies, meeting with clients, writing proposals and assisting in... implementing services sold. Primary Responsibilities: Support the Merchant Services sales and portfolio management teams so that they achieve their sales and retention objectives. Provide in-depth technical support, for new and existing merchant clients in all business lines. Become a technical expert in the products and solutions offered by M&T and our 3rd party software and technical partners. Must also be knowledgeable about outside 3rd party merchant services solutions and integrations...
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Vencore- Services and Solutions Group - Fort Belvoir, VA - Req # 2019-53717 Category Technical Writing # of Openings 7 Job Location US-Ft. Belvoir-VA Clearance No Clearance Required Overview Every day at Perspecta, we enable hundreds of thousands of people to take on our nation s most important work. We re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators... a meaningful impact in jobs and on projects that matter. Perspecta s talented and robust workforce 14,000 strong stands ready to welcome you to the team. Let s make an impact together. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories Responsibilities Design and develop program management, technical and operational artifacts related to required contractual deliverables, and internal and client-facing communication mechanisms. Design and execute...
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Merck - Elkton, VA - between manufacturing areas and support operations - Coaching and teaching others - Identification and execution of process monitoring and improvements - Providing technical leadership and support, including data analysis, troubleshooting, problem solving, coaching/teaching, and report writing - Functioning as technical subject matter expert (SME) - Provide support and leadership during inspections and audits - Developing, managing, and executing projects with varying levels of complexity - Assisting... with area master planning and project development - Identifying, managing, and executing projects with varying levels of complexity - Leading, writing, and reviewing complex investigations and analyses to determine the root cause and impact - Reviewing or authoring protocols, technical documents, standard operating procedures - Achieving safety, quality, and environmental compliance excellence in all assignments - Producing high quality work against firm deadlines If you are the kind...
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HP - Los Angeles, CA - and plans for competitive threats. Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers). Client/customer relationship. Maintains excellent communications with customer executive management across the Region. Represents HP as technical expert with customers; s knowledge in area of expertise and links to related technology areas. Advances opportunities through the use of effective consultative selling techniques. Builds customer loyalty... for overall sales growth. Full Time Level: Middle Travel: Minimal (if any) Success profile What makes a successful Sales Specialist at HP? Check out the top traits we're looking for and see if you have the right mix. Achiever Competitive Motivational Organized Persuasive Relationship expertise Rewards Medical Dental Vision 401(k)/Retirement plans(USA) Maternity & Paternity Leave Paid Time Off Responsibilities: Gathers and assesses customer needs, both business and technical...
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Saint James, MN - or training in real estate, legal descriptions, assessment or a related field. Knowledge, Abilities and Skills Requires proficient computer/data entry skills, excellent attention to detail, strong math skills, and proficiency operating a calculator. Considerable knowledge of specialized policies, regulations, statutes, procedures, legal and technical forms and terminology or the ability to acquire such knowledge in a short period of time. Ability to communicate well orally and in writing. Excellent...
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Charles River Laboratories - Horsham, PA - : Responsible for: implementing, leading, and evaluating the technical training program to meet regulatory compliance, animal welfare standards, and business needs; managing personnel; evaluating and setting quality and performance standards; identifying resource needs; and ensuring personnel skills are maintained and developed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervisory responsibilities in accordance with the organization’s policies and applicable laws to include interviewing, hiring, training... a relevant field and 5 years of relevant experience. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Project management and/or direct Supervisory experience Demonstrated ability to review and approve training material. Demonstrated knowledge of adult learning best practices and training principles. Ability to communicate verbally and in writing at all levels inside and outside the organization...
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Dover Corporation - Watertown, MA - (and knowledge of alternative solutions) Bachelor's degree with computer science or electrical and electronics engineering 7+ years of relevant work experience in technical program/project management in large scale software initiatives 7+ years of experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets 7+ years of experience analyzing cost/benefit of feature selection... this position will partner with engineering teams to deliver features to achieve our overall business and CPQ platform goals. The Technical Program Manager will work with business and project stakeholders to track on time and quality deliverables. The Technical Program Manager will interact with business stakeholders and customers as necessary to capture requirements and work closely with engineering to create a cost-effective solution. Collaboration and coordination will be critical in this role...
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