Freelance Technical Support Jobs

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Idaho National Laboratory - Idaho Falls, ID - JOB INFORMATION Job Title: Senior Technical Advisor- Critical Infrastructure Protection Grade: 230 Org: Security & Resilience Assessments Contact: Stephanie.Cecil@inl.gov Work Location: Idaho Falls, ID MISSION/VISION STATEMENT Securing the Nation Bit by Byte and Addressing the Threats of Tomorrow, Today MISSION: Discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. VISION: INL will change the world's energy future... and secure our critical infrastructure. RESPONSIBILITIES Idaho National Laboratory (INL) is seeking a nationally recognized Senior Technical Expert in critical infrastructure protection and risk management. Provide expert advice, professional expertise, strategic insight, and other consulting services that advance strategic and long-term objectives to generate and sustain unique critical infrastructure protection capabilities. Provide critical infrastructure protection advice to both internal...
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Engility Corporation - Dulles, VA - Engility is seeking an All-Source Technical Target Analyst who will be responsible for short to long term analytical studies to include requirements decomposition, target assessment, and target collection evaluation. In addition, the responsibilities also entail conducting a variety of analytical methodologies to support predominantly technical issues to include, but not limited to, network analysis, link/relationship discovery and analysis, temporal analysis, and other quantitative methods.... Typical Duties and Responsibilities: Must have a current/active TS/SCI with Polygraph Requires 5 or more years of relevant experience with the DoD or the IC Requires a Bachelor's Degree Experience developing or using targeting / analysis tools is required Demonstrated report-writing skills are required Familiarity with customer databases and communication methods is required Ability to collaborate and communicate effectively with team members and mission partners with minimum supervision...
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Aon - New York City, NY - Job Family Transaction Administration/Fulfillment/Document Production Aon is looking for a Technical Assistant As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Middle Market business group within Aon Risk Solutions in New York City. Your impact as a Technical Assistant Job Responsibilities: * Learning and mastering of internal placement support systems revolving around benchmarking and invoicing...
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New York City, NY - Responsibilities: This is a 40 hour per week position, on-site, at the customer location and may require additional work hours and on-call support for critical issues which will be compensated for with Comp time. To hold network information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs. To understand the Customer's organizational structure and become familiar with the Customer's network... implementation and support processes and procedures to help in supporting a network that is available and sustainable. To carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live...
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Polaris - New York City, NY - and available Provide daily direction for staff; serve as escalation point when needed Ensures support team is meeting Service Level Agreements, including uptime, fix time, and quality standards Provide technical guidance for team for hardware and software configurations, and provide appropriate proactive solutions to growing number of deployments Prioritize issues between multiple clients as resource constraints arise Analyze performance of support organization through statistical reporting Ensure active...Polaris currently is seeking a Lead for our Application Support Analysts, which provides run-time client management, helpdesk services, and ongoing relationship maintenance for its deployed applications. General Responsibilities Manage a team of Application Support Analysts, included blended onshore and offshore resources Promote the Support organization to clients and internal management Assume responsibility of Polaris' deployed applications, and ensure systems are performing...
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EBSCO Industries Inc - Topsfield, MA - of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities. Technical Support Representative- Intern Mission The Technical Support Intern is responsible for providing support to the Technical Support Team by assisting in... to customer records located in a CRM system. Assist in project work of a repetitive nature. Assist in Global Customer Support team work as required. Prioritize tasks in fast-paced environment Understand at a basic level the technical environment, products service, and systems used at EBSCO. Role-Based Competencies Able to effectively communicate and present technical concepts to both technical and non-technical professionals. Makes customers and their needs a primary focus. Develops...
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Marketo - Denver, CO - The Opporunity As a member of Marketo Support, your goal is to provide fast and friendly world-class support through creative, flexible solutions and empower Revenue Performance Management success. The Technical Support Engineer is expected to take on support cases of moderate complexity and able to self-manage priorities. We partner with our employees to provide an exciting work environment that everyone has an opportunity to shape. We value team players who are self-directed and want... to influence the next wave in SaaS technology and Service innovation. Key Responsibilities Be a subject matter expert in Marketo technology and apply it to Marketo customers business processes Provide business and technical solutions to help customers optimize use of solution Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in our case tracking system Maintain ownership of cases until resolution, drive other teams as needed and set...
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Thermo Fisher Scientific - USA - Job Description As a sales professional, its rewarding to know that by serving my customer, I am making a big difference in so many peoples lives. -Sam, Commercial Director Job Title: Technical Solution Manager Location: Field-based, USA When youre part of the team at Thermo Fisher Scientific, youll do important work, and youll be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, youll find the resources and opportunities to make... significant contributions to the world. Thermo Fisher Scientific is actively seeking an experienced Technical Sales Rep to join the Chromatography and Mass Spectrometry division in the Informatics business unit. This person will provide pre-sales support for our customers working closely with our Informatics Sales team. Position Summary: Manages the technical sales relationship with accounts and partners in the North American region focusing on growing current revenue streams and/or developing new revenue...
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Thermo Fisher Scientific - Los Angeles, CA - Cytometry Reagents, Luminex, Antibodies and Gene Expression Maintain appropriate records and process demos, sample requests per Company guidelines Gathers, process, and disseminate competitive intelligence and market feedback Refer customer complaints/product quality problems to the appropriate functions Provide weekly/monthly and other ad hoc reporting as required Participate in trade shows, vendor exhibitions and related activities as deemed necessary Prepare and implement annual Territory Sales Plan...Job Description Job Title: Technical Sales Specialist Location: Los Angeles, CA When youre part of the team at Thermo Fisher Scientific, youll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and youll be supported in achieving your career goals. The Antibodies and Immunoassays Systems portfolio contains innovative, high quality reagents to researchers worldwide that empower...
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CyberCoders - Mount Pleasant, SC - If you are a Senior Technical Support Specialist with experience, please read on! What You Will Be Doing Technical support Provide software support for legal staff Responsible for database creation, management (creating review layouts and assisting with searches) and troubleshooting, data import & export Assist in evaluation of software technologies based upon the requirements of e-discovery collection, processing, review and production. Maintain extensive knowledge of Litigation... Support software Troubleshooting existing product installations and performing configuration updates to ensure customer requirements are met Build collaborative relationships with attorneys and staff Complete special projects as requested What You Need for this Position More Than 5 Years of experience and knowledge of: - Bachelors Degree - 5+ years experience in Technical Support - Legal industry repository program experience - Experience with eDiscovery So, if you are a Senior Technical...
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