Freelance Technical Support Jobs

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United Fire Group - Cedar Rapids, IA - and others. Inquiries can be related to our company websites, agency system interface programs, internal systems, hardware, software, phones, Citrix, MS Office, etc. If you're a team player who enjoys working with customers to solve their technological questions, then read on to learn what it takes to join our outstanding organization. The hours for this position are 10:00AM-6:30PM. Responsibilities Provide superior first call resolution customer service. Deliver technical support to diagnose, investigate..., and included on Forbes' "America's Most Trustworthy Financial Companies" every year since 2014. Additionally, UFG is a super-regional property and casualty insurer rated "A" (Excellent) by A.M. Best Company. As a system support specialist you will be working at an awarded Top Workplace. You will provide superior customer service to both internal and external customers. You will be accountable to assist with all technology-related inquiries from our independent insurance agents, policyholders, employees...
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Kawneer - Riverside, MO - Under the direction of the Kansas City Service Center manager, the Customer & Technical Support Coordinator is essential in creating a positive customer experience by being the liaison between the customer, the manufacturing process and the sales professionals. The main job functions will include responsibilities related to manufacturing takeoffs, door hardware analysis, processing purchase orders for fabrication, pricing verification, customer service/problem resolution and data maintenance... of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position Preferred Qualifications Associates Degree Preferred A drive for excellence in customer service. Ability to understand instructions, short correspondence, and memos. Excellent interpersonal skills; effectively communicate in writing as well as verbally when presenting information in one-on-one and small group situations to customers, and other employees of the organization...
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Nigel Frank International - Boston, MA - Dynamics AX Technical Consultant 1 year contract - Boston Metro Area - $85-$90/hr - Exciting and Lucrative Software Opportunity in one of America's Greatest Cities Are you tired of your daily routine? Are you looking for something more challenging? Are you looking to live in one of America's oldest, most famous cities with ample hourly rates to easily support your cost of living? If you are read on. My well known, well endowed, well respected client is searching for a highly experienced... Dynamics AX Technical Consultant to continue their career coming onsite and helping with outstanding X++ customizations and SSRS reports. My client has been facing issues extracting data out of their database and is hoping to bring on this experienced technical consultant as soon as possible. My client is seeking someone with the passion, personality, and persistence to solve this issue for them in the most efficient way possible. If you believe you can fulfill this temporary need continue reading...
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Santa Monica, CA - Pipeline TD Local Hero is a Final Color/DI and VFX house based in Santa Monica, CA and we are looking for a freelance Pipeline TD to assist our CG and Compositing teams through several large-scale projects. You must be available to work in our Santa Monica studio - no remote work possible. This will start as a freelance job with a huge potential for longer-term work. Project responsibilities: - Support VFX departments - Working with VFX Supervisor and post-production team to create...
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Beacon Health Options - Latham, NY - satisfaction by providing technical support to a group of Customer Service Representatives. This position is also responsible for tracking and analyzing data/trends and recommending process improvements. The incumbent conducts on the job training/support, monitors quality, timeliness; work flows and assists management with special projects and administrative tasks. The Technical Advisor also resolves issues by interacting with all levels of management staff and acts as a role model, leading by example..., to promote morale within the department. Position Responsibilities: Provide front line technical support for Customer Service Representatives by identifying key learning opportunities and providing ideas for improvement. Provide immediate feedback/training on where the information was found and how the issue should be resolved when assisting CSR with questions. Escalate Supervisor level call issues and coordinate with other departments to get issues resolved. Perform call monitoring and review...
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Boulder, CO - out a world-class support team. You’ll work with passionate team members supporting a worldwide user base. We are looking for inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, integration of our Directory-as-a-Service® (DaaS) platform. In this position, you will: Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web... and delight of customers using our software products. A strong desire to see our customers be successful through the utilization of our Directory-As-A-Service software 2-4 years experience in a technical, customer-facing position Excellent interpersonal communication and passion for learning new technologies and understanding how to utilize them in a customer-facing environment Strong oral and written communication skills are imperative. A logical approach to problem solving. Bachelor’s degree...
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MongoDB - New York City, NY - The Manager of Technical Services helps lead the team that is responsible for cultivating our customers’ success and has a direct impact on our company’s growth. Team Description The Technical Services team is responsible for providing advice and support for MongoDB, the most popular next-generation database, in use across a wide variety of industries and use-cases. Successful members of the Technical Services team will not only be comfortable diving into uncharted waters but will be excited... will have: Strong management and leadership skills, with hands-on experience building and running small to mid-sized teams in a rapidly growing environment Practical experience running a technical support team or organization, including experience coordinating high profile customer escalations, collaborating with other internal engineering departments, and working closely with sales teams Excellent communication skills, written and verbal The ability to think on your feet, remain calm under pressure, and solve problems...
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Venafi - Salt Lake City, UT - Security Support Engineer Career Fair October 4th at Davis Technical College in Kaysville from 1:30 to 4:30 PM� The Opportunity: Security Support Engineers provide multiple channels of technical assistance to help ensure Venafi customers are securely using their encryption security platform.� Key Result Areas: Technical support of customers purchasing and using Venafi products. Assist in the design of technical solutions for customers based on Venafi and partner products and technology.Work...
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Radius Health - King of Prussia, PA - , government regulations and corporate policies and procedures. This position is involved with, planning/project management, logistics/information management and technical operations stewardship. Works closely with Supply Chain, Quality and/or Regulatory personnel as well as external research/contract organizations and will participate with a variety of internal and external teams. Responsibilities Ensures all projects have timelines and that project teams have clear goals, objectives... chain and quality project management activities between Technical Operations, R&D, Commercial, Finance, IT, etc. to ensure the timely product launches of domestic and global products to meet Radius objectives. Manages Technical Operations meeting, internal and with vendors, including as necessary authorship of agendas and meeting notes. Maintains key documents and plans including coordinating with Tech Ops contribution to regulatory submissions. Coordinates and manages risk assessment...
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Robert Half - Oklahoma City, OK - Ref ID: 03510-9501464427 Classification: Help Desk/Tech Support I Compensation: $15.00 to $17.00 per hour Robert Half Technology is looking for a Technical Support for an ongoing contract. This position will be responsible for monitoring and responding to hardware, software, PC, and Application problems utilizing a variety of testing tools and techniques. Contact Calley Findley 918-493-2411 Responsibilities may include, but are not limited to: ? Assisting with: hardware, software, network..., servers, and installations ? Troubleshooting ? Utilizing a ticketing system ? Desktop and Network Support If you are looking for a Technical Support position in a Friendly/ Dynamic environment and have the above technology skills contact No corp to corp/ 918-493-2411 About Robert Half Technology: Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know...
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