Freelance IVR Jobs : Maryland

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27
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PLATO TECHNOLOGIES - Atlanta, GA - : Hi, Hope you are doing great! We have urgent requirement for IVR Development - Location : Atlanta, GA If you are comfortable with below requirement, please forward updated resume to Title: IVR Development. Location: Atlanta, GA Duration : 6+ Months Skill Set IVR Development - Location : Atlanta, GA Location 1. IVR application development using Avaya ODJava /VXML/Avaya OD 2. Developers with IVR development experience with Avaya Experience Portal, Nuance ,Speech and Natural... language application skills 3. Strong experience in Speech grammar development .Nuance speech grammar development + NLU 4.Very good exposure and experience in IVR Call Flow design/VUI design capabilities 8+ Years 1.Good understanding of end to end IVR application Development cycle(From Requirement gathering to Development) 2.Very good experience in core java and web service implementation Client : Infosys Work Authorization US Citizen GC EAD (OPT/CPT/GC/H4) H1B...
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TEKsystems, Inc - Denver, CO - TEKsystems has an immediate for a IVR Adminstrator for the North Denver area. This would be a contract to potential fulltime opportunity. Skills: - Be able to support a proprietary IVR systems do basic administartion and support - Help with integration of this IVR system with another application -Provide daily execution and monitoring of outbound dialer performance, inbound and blended application changes & data analysis. - Candidate MUST have previous ACD and/or IVR experience... from basic support or administation persepctive -Toubleshoot production issues, and provide operations support of call center/call groups. - Any type of ACD and/or IVR product experience would be required About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek...
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Okaya inc - Atlanta, GA - : Hope you are doing well, We have an urgent requirement for the position of IVR Developer, Please go through the below mentioned job opportunity and let me know your availability for the same. Title: IVR Developer Term: Contract Duration: 6 Months+ Location: Atlanta, GA Skill & Job Description Development of cross-functional, multi-platform Avaya Voice Portal. A minimum of 8-10 years development experience with demonstrated strength in Java technologies. Experience in Avaya Dialog... Designer development environments. Strong Experience with Avaya IVR Code flow Experience in VXML DB Experience, Oracle. Work Authorization US Citizen GC EAD (OPT/CPT/GC/H4) H1B...
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GDH Consulting - Warren, NJ - Senior Software Systems Engineer - IVR WARREN, NJ DETAILS - Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex IVR software apps. - Uses coding methods in Periproducer language to initiate or enhance program execution and functionality - Provide level of effort for incoming application request - Performs expert-level tasks associated with the analysis, design, and development of IVR applications - Perform unit testing, peer... -Strong interpersonal skills -Able to collaborate with business analyst to drive requirements Additional experiences (a plus): -Call routing architecture: MPS 1000 IVR, Cisco ICM (UCCE) -CTI -Java, Web Services -Other IVR platforms Interested candidates please send resume in Word format to Please reference job code 33244 when responding to this ad....
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TeleTech - Austin, TX - IVR Developer- Cisco CVP- Telecommute / Nationwide (01NIZ) Austin, Texas, United States US At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM... Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.We are looking for a Senior IVR Developer with skills in Advanced Speech Recognition IVR solutions, VoiceXML, grammar development, backend integration, and Java to join our growing CTI and Speech Solutions team. As an IVR Developer, you will have hands-on exposure to a wide...
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Teletech - Austin, TX - IVR Solutions Architect- Avaya AVP- Telecommute / Nationwide Search IVR Solutions Architect- Avaya AVP- Telecommute / Nationwide Search (01LQ1) Austin, Texas, United States US At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled... self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. We are seeking an IVR Solutions Architect with Avaya experience, located anywhere in the US, to design and develop call steering and voice self service applications as part of our Multichannel...
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Strategic Staffing Solutions - Charlotte, NC - Technical QA Project Manager (IVR/CTI)San Francisco, CA18 months THIS IS NOT A CTC ROLE, W2 ONLY W2 Compensation - $65-70/hr Need a candidate that will lead a project for our Enterprise Call Center team as at Tech PM (QA)-IVR. KEY SKILLS DESIRED: Seasoned Technical Project Managers with hands-on QA Experience with agile methods, continuous integration, and white box testing. Prior development or technical QA experience with automation frameworks in addition to traditional manual... testing Need these additional skills: IVR Experience – Especially in the area of Voice Authentication Middleware Desktop Applications Alerts Batch Processing Basic Qualifications: 8+ years of experience with TOG Project Methodology or similar PMI- or Agile-based project methodology Minimum Qualifications: 5+ years of Internet/Mobile Banking experience 5+ years of Quality Assurance and enterprise testing experience 5+ years of Project Management experience Demonstrated experience managing...
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Fulcrum IT - Dayton, OH - CISCO IVR Specialist (Level 2) for Fulcrum IT in Dayton, OH 45390(map) FULCRUM JOB DESCRIPTION Position Title: CISCO IVR Specialist Level 2 Labor Cat: IC EMT/BAH FLSA Status: Full-time, Salary, Exempt Clearance: TS/SCI Location: Dayton, Ohio Manager: Program Manager Summary: The Cisco Unified IP Interactive Voice Response (IVR) Specialist has knowledge of IVR application design and implementation, as well as a thorough understanding of installation, testing methodologies and troubleshooting... techniques. Duties & Responsibilities: 1. IVR scripting for Cisco and an understanding and demonstrated knowledge of common IVR application architectures 2. Provides polite and friendly customer service 3. Attempts to resolve as many incidents during the first contact, or at Tier I, Efficiently escalates incidents to higher Tier II or Tier 111 when required 4. Documents incident status and solutions In incident database tools 5. Possesses current working knowledge of computers, printers, laptops...
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Saint Louis, MO - Our client is looking for an IVR Application Architect who will be responsible for design, develop and implement highly scalable and reliable IVR based Contact Center systems. Full time position in St.Louis /Bloomington/Franklin Lakes, MO, Minn, NJ with a salary of up to USD 170K per year. Deep knowledge of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures...
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RCI Recruitment Solutions - Miami, FL - Company Description null Job Description Job Description As the Senior IVR Architect, you will work with as the subject matter expert for IVR development that will provide guidance to build and modify bilingual speech recognition applications using Avaya Orchestration Designer and Nuance NDM. You will have the opportunity to work directly with the internal customers, understand the customer’s needs and create a viable technical solution to meet their requirements. You will work closely... with the IVR development team to troubleshoot complex issues and implement solutions ensuring quality and consistency. Responsibilities: Acts as a subject-matter expert in the IVR domain to serve as a mentor and individual contributor to the IVR development team. Evaluate business proposals from an architectural perspective including feasibility, practicality, technical viability, and consistency. Propose future strategy for IVR development framework in order to deliver high quality, resilient...
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