Freelance IVR Jobs : Maryland

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USA - One of the United States' largest hospital revenue cycle management companies has a current position open for a Remote Outpatient IVR Coder. Candidates will be responsible for the following: Assign codes for diagnoses, treatments and procedures Determine the most appropriate diagnosis after a thorough review of the medical record Enter and validate codes, charges and other edits flagged in EPARS for review Position Requirements Include: RHIT, RHIA, CCS, CCS-P, CPC, or CPC-H 1 year... of outpatient surgery coding experience 2-3 years of IVR or Interventional radiology experience Able to use standard office equipment and information systems...
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Teletech - Austin, TX - . We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. We are seeking an IVR Systems Software Engineering Architect, located anywhere in the US, to design and develop call steering and voice self service applications as part of our Multichannel Solutions division. If you have experience working with IVR and Advanced Speech Systems in a contact center environment, we want to talk to you! As an IVR... Solutions Architect you will: Lead Voice Self-Service reengineering of large, multi-location contact centers Design, develop and implement call steering and voice self service applications Develop overall strategy for IVR and voice self service architecture Define requirements and business specifications to drive technical design Develop call flows and design specifications for speech applications Required Skills: 8+ Years of Industry Experience working with Contact Center Technology 5+ Years...
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Streffco Consultants, Inc. - Pleasanton, CA - , work extended hours and/or weekends as needed to support the project goals. Preferred Experience: Bachelors degree Testing experience with Call Center applications in support of Case management Testing of telephony and infrastructure related projects like IVR/CTI/IR-ACD routing is highly desirable Skills to be successful in this role: Infrastructure Testing Experience Call center technology exposure including IVR and ACD Please respond by submitting your resume in a Word Document...
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U.S. Bank - Brookfield, WI - of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship. Qualifications Basic Qualifications -Bachelor's degree or equivalent work experience -At least 7 years experience with developing and implementing applications. -Must be able to participate in team on-call rotation -Must be able to implement/install enhancements/applications during non-peak hours -Must be able to support multiple IVR applications as assigned -Must have a good knowledge...
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Virginia - Type of Hire: Contract Type of Role: VSS Lead or IVR VSS Lead Location:- Richmond, VA Duration:-12+Month Must Have Skills: Must have worked on VXML based Speech enabled IVR application in a typical inbound contact center environment. Very strong in programming in VXML with Java and J2EE framework. Grammer (both GSL and GRXML grammars) development and fine tuning experience is a must to have. Should be capable of working in IVR applications under SIP environment... Experience on CCXML is a plus Should have done atleast 2 live Speech enabled IVR implementations. Should be strong in communication. Must be able to understand the clients requirements and covert that into quality document. Desired Skills: Ability to learn quickly in a dynamic environment Ability to take ownership of projects and multi-task in a fast pace environment Should be able to lead a team of IVR specialists and be able to drive the project. Should have worked on Onsite...
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Talon - Bloomfield, CT - IVR QA Testing Specialist Bloomfield CT 9 month contract assignment Duties: Manual testing of Self-Service IVR platforms Work with IVR project team to coordinate code releases and regression testing Write detailed manual test scripts in HP ALM Identify, research and report defects in IVR code Perform web-service testing using standard testing tools (ex. SOAPUI) Execute manual IVR tests in lower level environments Execute/troubleshoot automated test scripts in Empirix Hammer... Job Details Self-Service IVR testing and/or development experience in a large, multi-application, speech-enabled platform SOAPUI (or similar product) web-service testing tool HP ALM or HP Quality Center (Test Lab, Test Plan, and Defect modules) Healthcare experience desired but not required Automated Voice Testing Experience desired but not required (ex. Empirix Hammer voice testing platform) Atlassian JIRA and Confluence experience desired but not required Education: Bachelor' s Degree or equivalent...
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DISYS - Chicago, IL - Title: Development Manager Inbound IVR Required Skills: Management experience of Development within IVR or applications (IVR heavily preferred) Applications Experience on Development side of house (not infrastructure) Experience with managing relationships on the business side – this is critical Agile Development methodology experience Understanding how to react and attend to business needs Ability and past experience explaining technology to business side Independent worker Team... Player Excellent communication, organization, and presentation skills Call Center Experience Pluses: IVR, Call Center Title: Development Manager Inbound IVR Required Skills: Management experience of Development within IVR or applications (IVR heavily preferred) Applications Experience on Development side of house (not infrastructure) Experience with managing relationships on the business side – this is critical Agile Development methodology experience Understanding how to react...
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TekShapers - Pittsburgh, PA - Title: .Net IVR Developer Location: Pittsburgh, PA. Full Time! U.S Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time...! Job Description: Must Have Skill: .NET 4.5,ASP.NET,C#,SQL Server , TFS , WIX Experience with Technical design , UML diagram and leading a team of 3-5 developers. Good development experience in Asp.Net Framework (1.0/1.1/2.0/3.5/4.0/4.5) with understanding of complete SDLC life cycle. Experience in... implementing and troubleshooting code in C# with excellent understanding of OOPs concept. Understanding of new .Net 4.5 feature with knowledge of Linq, dependency injection, Entity Framework. Web Technologies like HTML, CSS, JavaScript and JQuery and knowledge of BootStrap, Angular.js for client side scripting. Proficient in programming with SqlServer. With Good understanding for writting and trouble shooting database objects like table, Stored Procedure and functions. Experience of IVR preferred...
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TEKsystems, Inc - Bedford, TX - requirements of the IVR experience to detailed call scripts that the IVR development team uses to write the IVR applications. Description - Dialogue Designer for Telephone User Interface (TUI) and Voice User Interface (VUI) software for IVR applications and for Bedford, Minnesota, Sherman Oaks, Lakewood and San Diego (OwnerGuard) locations. Scope includes but not limited to: user-centered discovery activities with call center groups; analyze top reasons for calling, call volumes, and average call...-handling time; work with call center groups to generate user profiles, use-cases; generate functional specifications for IVR applications; turn functional spec into example dialogues, flowcharts and diagrams; develop call flow and review with call center groups; conceive of scripting (machine speech) phrases that communicate clearly to end users; study dialogue efficiencies and make changes as needed; perform usability tests to evaluate design. Experience supporting call center groups is necessary...
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28
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Reserve Consulting - Sunnyvale, CA - IVR Developer Rates - $100 hour 1099 or c2c ($70 W2) - all inclusive, contract hourly All work onsite, no remote Final confirmation subject to background check and drug screening Roles and Responsibilities - Required Skill Set •Avaya Orchestration Designer / Dialog Designer development •Knowledge of Java •SQL •IVR Unit testing Preferable to have the below skill set •Unix Scripting •Tomcat Administration IVR Development, Avaya...
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