Freelance IVR Jobs

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19
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ClientSolv Technologies - Littleton, CO - Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Description We are seeking a an IVR developer/Analyst for a 6 month contract-to-hire opportunity in Littleton, CO. This role will be responsible... for working with business partners to translate their requirements into IT technical requirements for developers and testers to understand. Additional responsibilities include: creating design documents, coding and testing and the ability to resolve technical issues through debugging, research, and investigation. Qualifications IVR Analyst / experience with understanding and interpreting business requirements Advanced Visio skills Good communication (working lots with business) Rally tool & SCRUM...
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Reno, NV - Define and execute IVR, Chat, and Email channel solutions from concept to rollout. Measure results and enhance to improve customer and shareholder metrics Pro-actively identify routing strategy pain points, opportunities, and drive improvements in Customer Channel experiences Work closely with the Business, Customer Experience, Operations, Systems & Tech, IT, and Quality Assurance teams to gain insight and understanding of the needs of the business and to develop a solid working relationship.... Interpret and act on requests in a concise and timely manner Strong interpersonal skills and the ability to communicate technical & non-technical concepts to team members Demonstrated ability to investigate a problem and resolve reported issues Hands-on testing and validation of business requirements and system functionality Keep constant track of the performance of IVR applications and able to report to management as needed. Work with in-house reporting team to develop/enhance metrics, interpret...
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Norman, OK - RN Travel Nurse IVR Travel RN, Radiology Registered Nurse Travel nursing job for an experienced Interventional Radiology RN. The travel RN is responsible and accountable for the delivery and coordination of patient care. The Interventional Radiology RN must demonstrate the ability to make clinical judgments and utilize critical thinking in an effective and efficient manner with supervision. Additionally, Interventional Radiology RNs will perform according to the standards of their discipline...
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NTT Data - Norfolk, VA - Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. May require an associate's degree in a related area and 8-10 years of experience in the field or in a related area. Seeking a Contact Center Systems Analyst with the focus on IVR application design, Call Routing, Chat, Chat Bot, and other related technologies. Knowledge of Contact Center Technologies, such as GVP, Speech Recognition, Voice Biometrics and Genesys... Applications. This position is responsible for: Working closely with business units to gain in-depth understanding of business issues; identify, analyze, and translate business needs into functional specifications; and work closely with Project Management and Development teams in the implementation of solutions Analyzing requirements, developing detailed designs for implementation of technical work, defining implementation and testing procedures. Designing the IVR caller experience for DTMF and speech...
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Pittsburgh, PA - Our Client, a leading national provider of financial services, is currently seeking candidates for an IVR Developer position. This individual will be a key member of the Telecommunications team, responsible for creating and modifying Interactive Voice Recognition systems. This Contract-to-Hire position is an excellent opportunity to join a thriving, established company with a fun and relaxed work environment. Jeans every day! This company is located in Pittsburgh, PA, just South of downtown.... Responsibilities: This individual will support Avaya Call Center applications with a focus on IVR programming development Work as part of the application development team to successfully implement new IVR applications and updates to existing applications. Develop VXML-based Voice applications using Avaya Dialog Designer. Qualifications: Bachelor’s degree in Computer Science or equivalent combined education and experience. 2 years of experience working with IT Telecom technologies – AVAYA preferred...
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LanceSoft Inc - Saint Louis, MO - Note: Please forward local candidates onlyCitizen GC Title: Sr. Application Developer Java and IVR Location: Saint Louis, MO Contract duration type: 3+ Months CTH Must have: Java programming for Call Studio JavaScript programming for Finesse Gadgets ICM Scripting, CVP Call Studio scripting, Agent configuration Basic knowledge of HTML and CSS able to build web pages in notepad for Finesse Gadgets Experience querying databases from code Experience querying web services from co .......
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Diverse Lynx - Phoenix, AZ - IVR Technical Project Manager Location - Phoenix, AZ Rate - Open No of positions - 2 Job Description - · Skilled Genesys resource with strong organization change management skills. · Extensive project management experience with excellent interpersonal and written and verbal communication skills and the ability to manage multiple projects and resources through all phases of the SDLC. Job Responsibilities Reviews project proposal or plan to determine time frame, procedures...
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TechStar Consulting Inc - Irving, TX - HelloMy client has the following open position in IrvingTXUSA which needs to be filled IMMEDIATELY, if this looks like you then email your updated resume on receipt of this email: srinivas@techstargroup.com 9722568252.IVR Developer with VXML and DB2 Exp.IrvingTXUSADuration: 1 Year 12 Months on ContractFor Quick Process in submission please provide me below information.Full Legal Name As Per SSN:Current Location:Relocation:Visa Status:Phone Number:Email Address:Salary Bill Rate:DOB MM DD format: .......
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Signature Consultants - Pennington, NJ - Contact Center System Analyst (IVR) Summary: Signature Consultants is seeking a Contact Center System Analyst for an opportunity in Pennington, NJ. The System Analyst will perform an interdisciplinary role, acting as the primary interface between the business/client and cross-organizational technology teams. He or she will analyze current processes and systems, assessing the business model and its integration with technology. The Analyst is responsible for eliciting and evolving business... requirements and in turn defining and designing the system requirements to meet the business need. Projects are focused on enhancing a mature, speech enabled and hosted IVR platform with expansive backend integration which has been in production. The Analyst is responsible for shaping and governing how both internal/external clients experience IVR and other contact center interaction services. Responsibilities: Gain a solid understanding of the current system by researching project documentation...
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SoftPath Technologies - Phoenix, AZ - Hello Associates, Greetings & Hope you are doing well. Please find below urgent requirement with direct client. Complete JD is below. If you are fine with the JD then Kindly revert with your updated resume and rate to Role : IVR Business Analyst Exp : 8+yrs Location – Phoenix, AZ No of positions – 1 Job Description – · Resource should have good Genesys application support and implementation and support experience. · Resource should have ability to learn new technology... and willing to contribute new initiatives.? Job Responsibilities · Good Communication and Inter personal Skills - Written and verbal communication, including technical · writing skills. · Good exposure to Agile Methodology. Should be able to effectively Transform Business requirements into User Stories. · Experience working in Genesys Framework and IVR systems. · Ability to design Call Flows using Visio, create BTRD and other design documents. · Solid experience in writing SQqueries...
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