Freelance IVR Jobs

Category
Skill
Country
Keyword

For Freelancers

  • Create an awesome portfolio to showcase your talent.
  • Rub elbows with the web's most talented freelancers.
  • Earn money doing what you love to do.
  • And much more...

For Employers

  • Post your freelance job in just 30 seconds. It's free!
  • Instant access to the web's most talented freelancers.
  • Hire an unlimited number of freelancers.
  • And much more...

Search Results

  Sort

More Freelance Jobs

Apply
Ask
Pays
11
Applicants
Prokarma, Inc. - Seattle, WA - and Finance - Healthcare - Insurance - Rail - Retail - Telecom - Transportation - Utilities - Work - Company - Leadership - Our Partners - Careers - News and Events - Contact - INSIGHTS United States Job Title:IVR Developer Location:Seattle, WA Job Number:JO-1809-28586 | |Email this job Description ProKarma currently has an exciting opportunity for an IVR Developer that would like to join our team as a full-time employee in Seattle, WA. Responsibilities The IVR... Developer will be an expert Java Engineer in speech recognition or IVR systems and help innovate new solutions and create new platforms. Qualifications - Bachelors degree in Computer Science or related field, or equivalent related work experience - Minimum 5 years of hands-on java design and development, JavaScript programming, component development, and Webservices (SOAP, RESTful) - experience with speech recognition programming or natural language grammar programming - Knowledge...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
9
Applicants
IDR - Nashville, TN - IDR has an exciting long-term ***REMOTE*** opportunity for a IVR/UCCE Engineer. This person will be working on a legacy phone system conversion. This person will be designing and scripting IVR call flows, as well as performing configurations and call routing within Cisco UCCE. Apply today for this fast-moving opportunity! Position Overview for the IVR/UCCE Engineer: Support call centers on an upgrade/conversion from a legacy phone system Document current IVR call flows and collaborate... with call centers to optimize IVR flows Design, configure, script, and deploy call routing and IVR call flows Monitor call flows for quality control Troubleshoot issues as they arise and find solutions Required Skills for the IVR/UCCE Engineer: 3+ years experience within contact centers using Cisco UCCE Experience scripting and designing IVR call flows Strong documentation skills Bachelors degree preferred Previous experience with Avaya helpful What’s in it for the IVR/UCCE Engineer...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
28
Applicants
Apex Systems - Atlanta, GA - IVR (Interactive Voice Response) Engineer Position Available in Atlanta! Apex Systems is looking for an Java Engineer with a strong IVR and Development background. This position can range several levels of experience, so any professional IVR and Java experience over 2 years could make you the perfect candidate! This position will require you to be on Apex's W2, so we will not be able to work Corp-to-Corp for this role. Looking For: A Java Engineer that has experience building IVR...'s (call flows, and decision making, not just operational people) IVR Experience: The company uses Freeswitch (open source telephony backbone) as their IVR system, but are open to experience with Avaya, Cisco, and Genesis. Springboot experience React.js experience is a plus Background in GCP (Google Cloud Platform) is a plus, but not required. Any cloud experience is a plus. If this sounds like you or someone you know, please email resumes to m EEO Employer Apex is an Equal Employment...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
20
Applicants
Infosys - Atlanta, GA - Job Description Infosys-IVS-FS- Technical Test Lead - IVR Testing Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 200,000 innovators, across the globe, is differentiated... and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience with Information Technology. Preferred Experience in IVR (Interactive Voice Response system) , need to have good understanding how IVR works Experience in...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
16
Applicants
NTT Data - Elk Grove Village, IL - Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. May require an associate's degree in a related area and 8-10 years of experience in the field or in a related area. Seeking a Contact Center Systems Analyst with the focus on IVR application design, Call Routing, Chat, Chat Bot, and other related technologies. Knowledge of Contact Center Technologies, such as GVP, Speech Recognition, Voice Biometrics and Genesys... Applications. This position is responsible for: Working closely with business units to gain in-depth understanding of business issues; identify, analyze, and translate business needs into functional specifications; and work closely with Project Management and Development teams in the implementation of solutions Analyzing requirements, developing detailed designs for implementation of technical work, defining implementation and testing procedures. Designing the IVR caller experience for DTMF and speech...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
5
Applicants
UnitedHealth Group - Eden Prairie, MN - Qualifications: Business operations strategy definition and execution in a matrixed organization Familiarity with Optum and Optum products & services Healthcare experience Operations and/or Call Center experience Telephony/IVR experience Agile Experience Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide.... UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: project management, health care, Agile, call center, IVR, customer service, Eden Prairie, MN, Minnesota...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
19
Applicants
Diverse Lynx - Alpharetta, GA - · 5-10 years of enterprise-scale IVR application QA experienceProficiency with automated IVR testing Cyara · Proficiency with automated IVR testing Cyara · Test Planning, Case Design and Data Management experience · Understanding of all phases of the Software Development Life Cycle Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
15
Applicants
TEKsystems - San Diego, CA - Our client just won a deal with the County of Los Angeles to be able to deliver alternative utilities service to people that live there. They are in the process of implementing the IVR tool called inContact for their upcoming increase in call volume due to the new deal they won with the city of Los Angeles. Our client is expecting about 1.5 million people to be potentially switching over to their network. This individual will also be involved in deciding best optimization decisions for the tool... itself, as well as have the ability to Implement inContact or other IVR tools into a network, and the ability to create reports on trends and suggest optimization for the tool. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
19
Applicants
Information Resource group, Inc. - Quincy, MA - IVR Consultant- Lead Quincy, MA 6+ month's contract IRG is looking for IVR Consultant for one of its direct state clients in Quincy, MA area. Note: Candidates willing to work on W2 should only apply Responsibilities Provide technical architectural support of the IVR transition from an on premise "Genesys" One Voice system to Cloud Based IVR System. Subject matter expert in IVR/ACD technologies Perform analysis of complex voice process flows, natural language configurations..., and reporting. Work with Project manager to manage contracts and drive deliverable target dates throughout the project. Manage system/design improvements in coordination with business and support vendors. Ensure effective communications between the business, internal IT staff, and vendors. Facilitate the definition of the project scope, milestones, tasks, deliverables and resource requirements. Create roadmap for IVR/Contact center functionality based on assessment on business requirements...
Freelance Jobs > Recording & Production Jobs > IVR Jobs
Apply
Ask
Pays
17
Applicants
New York City, NY - Our client, a household name in Publishing & Digital Content, is seeking to engage a QA Lead with substantial experience testing and validating complex systems, to work on IVR (Interactive Voice Response) and related applications. Required Skills / Expertise: Experience in IVR testing with knowledge of QA process and test methodologies Demonstrable experience as a QA Lead, working on complex systems Demonstratable experience testing and validating IVR applications / systems Experience... validating the integrations in IVR systems as required Strong technical knowledge - application architecture as well as test automation - UI/API/Data Experienced in system integration testing Able to envision and create QA Strategy, Test Plans and Test Scenarios Strong communicator - ability to lead solution testing cutting across diverse vendor teams Knowledge of programming in Java for test automation Familiarity with Jira/Confluence Ryan Willard Direct: 303-749-0399 Nationwide: 877-677-6566...
Freelance Jobs > Recording & Production Jobs > IVR Jobs