Freelance Help Desk Jobs

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Seeking Customer Service (Chat + Phone) Guru To Help Us Choose A Call Center System - Freelance Job
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$500
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We are part of a big company which has big systems for sales and customer service. What we want is a tool that a small company might use -- we want to bring a small team up and running within our big company -- to put in place for a team of 30-50 analysts who create the content that goes into our subscription products. We want a tool to let our customers call or chat to reach our analysts...
Freelance Jobs > Networking & Hardware Jobs > Help Desk Jobs

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AE Business Solutions - Madison, WI - Contract/Freelance Project Description Job Title: User Experience Service Desk Specialist Rate: Job Type: Contract Location: Madison Primary Skills: Help Desk Description: AE Business Solutions needs a self-driven support technician to fill an immediate need. We are looking for a User Experience Service Desk Specialist who thrives on learning new things and developing their skills. We are looking for candidates with 3 years + of experience and are interested in working in... an integrated team. Recent college grads with an IT degree and relevant customer service, support and interaction related experience will also be considered! Help Desk and higher-level support calls will be at least 75% of this specialist's daily responsibility. There is also an element of Business Analyst- Centric work involving; working with business units to determine what their needs are and ways to improve existing systems and processes. The opportunity to transition to a BA role...
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Securitas USA - Seattle, WA - We are currently hiring for an Account Manager to work with one of our global clients in the Seattle area! The Account Manager with Securitas supports one of our large transportation clients. You will be responsible for any escalated Security issues and will help coordinate with the branches on compliance, service, and overall impact to the client, in addition to being the voice and direct contact for said client. Due to your local presence, you will be key in coordinating and cooperating... jobs, freelance jobs, job interview questions, army jobs, data entry jobs, indeed com jobs, Security Guard, Security Officer, Security, Protective Agent, Watchman, Night Watchman, Day Watchman, Surveillance, Security, Surveillance Officer, Loss Prevention, Theft Prevention, Customer Service Security Officer, Hotel Security Officer, Safety and Security Officer, Store Detective, Area Patrol, Transportation Security Officer, Armed Security Officer, Security Supervisor, Officer, Site Supervisor, Lead Security...
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QUAD656 - Malvern, PA - Our client, a technology company located in Malvern, PA., is immediately seeking an experienced Help Desk Manager to join their team. The Help Desk Manager will oversee a team of ten, ensuring its effectiveness and productivity. Responsibilities: The Help Desk Manager will be responsible for: Overseeing support technicians and ensuring they deliver stellar customer service and technical support Managing daily operations, including delegating and monitoring help desk tickets Providing... consistent training in order to effectively development departments Creating and maintaining production and goal metrics Collaborating with multiple departments to improve processes, procedures, and operational efficiencies Screening applicants and leading interviews Answering calls and acting as support technician, effectively escalating and resolving issues Additional Details: Salary: $65-85k Employment Type: Direct Hire Skills/ Competencies: The ideal Help Desk Manager will possess...
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Arvig - Detroit Lakes, MN - Detroit Lakes, MN, USA Full Time Arvig offers a competitive wage and an excellent benefits package, including health and dental insurances, Employee Stock Ownership Program, 401k, profit sharing, PTO, holidays, education reimbursement and more! Start and build your IT career here with a leading edge internet provider with the largest, top-of-the-line network in Minnesota. Our Tier 1 Help Desk Technician role is a great entry level position to kick start your career in technology... and provide a career path that could lead to a future in other IT or related field opportunities. We have multiple IT career paths for you! Our helpful help desk technicians use their awesome problem solving skills and IT knowledge to assist customers with connection, software configurations, and outage issues and decide when to escalate an issue or dispatch field technicians to resolve service troubles. The shift we are looking to fill is from 12:30-9pm. Your schedule would include every...
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Robert Half - Miami, FL - Ref ID: 01020-9501228588 Classification: Account Executive/Staffing Manager Compensation: $40,000.00 to $60,000.00 per year Help Desk (Portuguese) We are helping a real estate investment firm in Coral Gables FL, recruit a full time Help Desk Technician that is fluent in English and Portuguese. This position offers a base salary, benefits and bonus potential. Help Desk (Portuguese) 3 years of Help Desk support ++Good understanding of computer systems, mobile devices and other tech...
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Arvig - Perham, MN - Perham, MN, USA Full Time Arvig offers a competitive wage and an excellent benefits package, including health and dental insurances, Employee Stock Ownership Program, 401k, profit sharing, PTO, holidays, education reimbursement and more! Start and build your IT career here with a leading edge internet provider with the largest, top-of-the-line network in Minnesota. Our Tier 1 Help Desk Technician role is a great entry level position to kick start your career in technology and provide... a career path that could lead to a future in other IT or related field opportunities. We have multiple IT career paths for you! Our helpful help desk technicians use their awesome problem solving skills and IT knowledge to assist customers with connection, software configurations, and outage issues and decide when to escalate an issue or dispatch field technicians to resolve service troubles. The shift we are looking to fill is from 12:30-9pm. Your schedule would include every other weekend...
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Planned Systems International, Inc. - Alexandria, VA - Job Description PSI Title: Help Desk Tier 2 (Application Support) Work Location: VA-Alexandria Description Essential Functions and Job Responsibilities: The candidate's core responsibilities will include, but not be limited to: - Support Implementation and Operations Management best practices - Lead and support tasks on engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance...
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Hershey Entertainment & Resorts Company - Hershey, PA - The part-time Help Desk Associate provides remote support over the phone for internal customers of desktops, laptops, Hershey Standard software applications, and Point of Sale systems. The Associate will also provide support for internal customer’s ancillary systems (i.e. internal network systems and external vendor-provided applications). The part-time Help Desk Associate is responsible for maintaining and tracking customer support requests, including escalation and follow-up with other IT... Qualifications: Must be 18 years of age or older. Minimum 1 year IT Help Desk experience or a related information technology field. Additional Qualifications: Experience working with help desk/ticketing systems preferred. Experience troubleshooting over the phone preferred. Experience imaging laptops/desktops Mobile device support Knowledge related to Windows or MACs Knowledge of Microsoft Office products Knowledge related to Lotus Notes and Gsuite preferred Understanding of network issues...
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Aerotek - Gainesville, VA - Help Desk Agent Hours: 6:00PM-3:00AM Monday-Friday Duration: 6 month contract-to-hire Aerotek is searching to hire a Help Desk Representative for one of the nation's leading electronic security system providers, headquartered in Gainesville, VA. Aerotek's client is seeking to hire a qualified individual to support this department as a result of company growth. Applicants should have prior experience troubleshooting electronics or working in a help desk capacity with a focus in service... ticket creation/resolution. Job Description: The Help Desk Representative takes calls from customers who are requesting service for a malfunctioning security system, fire alarm, burglar alarm, or CCTV Camera at their store's location. All of the client's customers are large nationwide retail locations (including but not limited to: CVS, HH Gregg, Dicks Sporting Goods, Banana Republic, Gap, etc). The rep takes the service claim from the store employee and first attempts to troubleshoot the issue...
Freelance Jobs > Networking & Hardware Jobs > Help Desk Jobs