Freelance Customer Response Jobs : Ontario

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Ariba UK Limited - Pittsburgh, PA - Date: Oct 19, 2017 Location: Pittsburgh, PA, US, 15106 Company: SAP Requisition ID: Work Area: Customer Service and Support Expected Travel: 0 - 70% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP... empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. The High Touch Customer Success Manager is a client-facing role, ensuring customer success by delivering ongoing guidance around the overall cloud business strategy and transformation topics after the sales cycle has completed. The role focuses...
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Atlanta, GA - An information technology company is in need of a Partial Work from Home Incident Response Consultant in Atlanta. Core Responsibilities of this position include: Responding to cyber incidents caused by internal and external threats to our customers Specializing in host and network centric analysis utilizing a variety of tools Proactively hunting for adversaries on customer networks Qualifications Include: Must be willing to routinely travel with less than 24-hour notice, up to 35...% of the time 4-year degree in Computer Science or a related technical degree Must be willing to be on-call and work off-shift hours, to include nights, weekends, and holidays Develop and document processes to ensure consistent and scalable response operations...
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Huntington National Bank - Columbus, OH - settlement and capital market services that extend beyond its core states. Visit huntington.com for more information. As part of the Customer Advocacy department, the Priority Response Unit is responsible for oversight and management of escalated or other complaints within the enterprise. We strive to provide the highest level of service to all of our customers. This role is responsible for reviewing, researching and addressing complex customer complaints, providing resolutions to those complaints..., advocating for and educating customers, and identifying potential enhancement opportunities. Complaint Management Responsibilities Include: * Review, record, investigate and respond to complex customer complaints received from regulatory agencies, company executives, and other sources * Perform research to identify root cause of complaints by collaborating with other colleagues and departments * Identify possible areas of risk raised in customer complaints and escalate to management as needed * Bring new...
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Liberty Mutual Insurance - Tampa, FL - by responding promptly to all inbound customer calls regarding personal lines policies, limited by geographic area and line. Builds rapport with each customer. Listens to customers' requests and inquiries. Works to retain policyholders who inquire about canceling through open listening, policy review of customer issues, and escalation to the appropriate team if necessary. Processes policyholder transactions accurately and within Customer Response Center established time standards. Interprets policy...Advance your career at Liberty Mutual - A Fortune 100 Company! Under moderate supervision, provides timely, accurate and responsive information and service to policyholders and agents for limited Personal lines products, plans and programs. May independently solve problems of limited scope and complexity. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Responsibilities: Provides excellent customer service...
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ABB, Inc. - Raleigh, NC - indices (net promoter score - NPS). Key responsibilities include: The Inside Sales Representative is responsible for the coordination of daily work activities with outside Account Manager(s) to manage complex customers' needs in large utility & industrial customers with a focus on the power products/systems sector. Responsible for the execution of daily customer activities including: order entry & tracking; order management with local business units and other ABB groups; timely response...Job Description Inside Sales / Customer Support Specialist - Utility Sales - - - - We are seeking a technical sales professional to join our team as an Inside Sales Representative and contribute to our Utility Sales team as part of our Power Grids division. This position will be based out of our office in Raleigh, NC. 2017-11-16 Professionals ( > 2 years of work experience) Tasks: The Inside Sales Representative is a technically trained individual involved with the execution...
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Kinedyne - Prattville, AL - of all sales transactions, quotes, RMAs and customer inquiries Processing of Sales Orders, RMAs, credit Memos and Sales Quotes in a timely manner to fulfill Kinedynes 24 Hour commitment and meet our customers expectations Providing team support to all Customer Service Representatives to foster accuracy and excellence in quality customer service Responsible for meeting both internal and customer required metric goals for response times on Sales Order processing, PO acknowledgement, Quote creation...KINEDYNE is hiring for an EXPERIENCED INDUSTRIAL CUSTOMER SERVICE MANAGER in Prattville, AL. If you have previous experience overseeing the daily operation of a MANUFACTURING/INDUSTRIALCustomer Service Department, we want to talk to you! APPLY TODAY! EXCELLENT BENEFITS: Competitive salary Medical, Dental, & Vision Insurance Health Savings Account Life Insurance Long and short term disability 401k with company match RESPONSIBILITIES AND DUTIES: Overseeing accuracy and timeliness...
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Collabera - New York City, NY - Interact with internal customers to provide information in response to inquiries about benefits and services and to handle and resolve questions. Responsibilities include categorizing the customers question, provide answer to question or forwarding to appropriate resource to address. Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent interpersonal and communication skills. Major Job Duties and Responsibilities...
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John Christner Trucking - Tulsa, OK - How to apply Please check the job description for instructions provided by the employer. NEW Full Time | Freelance Full Time | Freelance Embracing diversity DIESEL MECHANIC Primary Duties and Responsibilities: ?Perform preventative maintenance and repairs on company trailers as directed by the shop foreman including brakes, lights, wheel seals, air bags, flooring, wiring, bumpers, landing legs, equalizers, mud flaps, leveling arms. ?Perform preventive maintenance and repairs...: ?Excellent customer service skills ?Certified to inspect, maintain and repair tractor/trailer air brake systems in accordance to CFR 396.25 of the Federal Motor Carrier Safety Regulations. ?Certified in Refrigerant Recovery and Recycling, with specific knowledge in R134A, R501 and R404. ?Knowledge of welding, mechanical and electrical equipment ?Knowledge of 12 volt electrical and hydraulic systems ?Ability to read and/or complete quotes, work orders, warranties, inspection forms and instruction...
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SAP - Houston, TX - that in turn promote overall customer satisfaction, product adoption and ultimately subscription renewals. The role manages diverse, high profile customers and/or key accounts in close collaboration with the respective account team. EXPECTATIONS AND TASKS Work onsite with local customer and implementation partner in parallel to set up support, collaboration and governance as per SAP’s best practices Proactive and reactive response to Early Warning System alerts for adoption and support derailers...Requisition ID: 162350 Work Area: Customer Service and Support Expected Travel: 0 - 100% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently...
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Dell - Seattle, WA - Why Work at Dell? Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility. Description The Elastic Cloud Storage (ECS) Engineering team is looking for a hands-on, passionate, and results-oriented software engineer to work in ECS Customer Response Team (CRT). Candidates should understand software development, have excellent debugging and troubleshooting skills..., be able to deliver quick fixes for hot issues, and be eager to improve product quality and reliability. The Customer Response Team at ECS supports Escalation Engineering with customer issues by performing troubleshooting, inspection, and patch delivery. On one hand, the CRT team works closely with the Development team on the hot fixes, potential improvements, and helping to define serviceability areas to focus on. On the other hand, this role interacts with Release Engineering on improving the build...
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