Freelance Customer Response Jobs

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16
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Proforma - Tampa, FL - outbound calls to interested prospects in response to various marketing campaigns (email blasts, direct mail pieces, webinars, etc). Schedule follow-up calls with leads for Senior Business Advisors. Log activities in online Salesforce database system. GENERAL REQUIREMENTS: Motivation and desire to make a high volume of daily outbound calls to prospects. Strong sales, communication and organizational skills. Professional phone presence and ability to exude confidence and enthusiasm when...
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27
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NEW YORK CITY BALLET - New York City, NY - , including company history, artists, and programming/repertory Work with the digital team, other Marketing & Media teams, and internal clients to develop digital storytelling across all platforms via a quarterly cross-departmental editorial meeting Steward the creation, as both writer and editor, of all content required for digital efforts including writing, art/photography selection, and production trafficking; leveraging the work of internal and freelance writers and photographers, following the lead... on and increase email response rates Conduct best practices research regarding email marketing, keeping abreast of the latest trends Support the Manager, Digital Projects to QA season builds and on sales, upgrades, and new project launches, ensuring that NYCB business rules are being followed Serve as department proofreader Maintain an organized archive of work/assets for future reference Assist with other department activities as needed Qualifications Bachelor's degree and a minimum of 4+ years...
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Franciscan Health - Beech Grove, IN - or something more complex that needs to be moved on to someone else in the support team. Are you good at evaluating needs and determining the best response? Do you have good customer service skills? Are you organized and efficient? Our IS team could use you! WHAT YOU WILL DO Provide first point of contact for all AIS inbound calls requesting technical support or service requests. Respond to and diagnose problems through discussions with users. Resolve less complex problems immediately and escalate... more complex problems to a higher level of support. Evaluate customer issues to determine appropriate response, log and monitor problem resolutions to insure customers receive timely response. Use problem management database and helpdesk systems to manage and track problems. WHAT IT TAKES TO SUCCEED Strong organizational and analytical skills Interact with others in a calm, friendly and caring manner Active listening skills and empathy toward others Multi-task in a fast-paced environment...
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Consumers Energy - Jackson, MI - skills and experience will set you apart from others: Strong analytical skills Knowledge of the regulatory process Knowledge of energy efficiency and demand response programs Excellent communication Essential Functions Business Support Advisors and Consultants support the planning, business analysis, general management, budget preparations and analysis, negotiations, transactions, customer services and auditing of a wide variety of business functions and processes of specific operating...Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8...
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Dice - Urbandale, IA - , as well as strong writing and project management skills are crucial. In this role, you are an expert at effectively communicating the benefits of Dice’s services to the HR and tech recruiting audience. Essential Duties/Responsibilities Campaign Development & Management: Manages and creates direct response programs and lifecycle nurturing campaigns that include email, direct mail, and digital media to Dice’s customers and prospects. Customer Retention: Drives customer loyalty and retention marketing efforts..., account based marketing and the employer blog. Works with internal editor and external industry experts to develop interesting and timely content. Design / Branding: Works with internal and external design resources to develop marketing material according to pre-approved brand guidelines. Customer Research: Assists with customer research as necessary to fully understand the HR/recruiter/staffing/consulting mindset. Recruiting Industry Knowledge: Becomes knowledgeable on the recruiting, staffing, HR...
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Request Technology - Craig Johnson - Northbrook, IL - to formulate solutions for Company and customer system issues related to Information Security. Clearly understands business unit/department/company goals and demonstrates ability to translate them into specific performance goals. RESPONSIBILITIES: Strong experience working in a Security Operations Center (SOC) environment Responsible for executing processes within all activities within the security Cyber Threat and Incident Response life cycle. These activities include: detection, triage, analysis...*We are unable to sponsor for this permanent, Full time role* Prestigious Enterprise Company is currently seeking a Sr. Cyber Security SOC Analyst with strong Incident Response, SIEM, Vulnerabilities, and Threat experience. Candidate will lead and guide the Cyber Security team. This includes activities ranging across incident response, threat analysis, forensic analysis and use of advanced threat detection technologies. Maintains relationships with internal and external customers, and vendors...
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Empire Acquisition Team - Albany, NY - . Perform basic office responsibilities, territory management, data entry. Update customer databases, including contact details, past complaints and resolutions Meet weekly, monthly and annual goals for marketing interactions, customer satisfaction, sales and rapid response times. Analyze and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance. Participate in weekly...Job Summary Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales...
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El Segundo, CA - Our client, a digital focused ad agency has an immediate need for a freelance Account Director/Account Supervisor. This is a 2 month assignment onsite with potential to extend that starts as soon as next week. The ideal candidate has 7-10 years of ad agency experience in digital and CRM. Experience on a retail or technology client preferred. Detailed job description: This person will be responsible for leading and delivering on relationship marketing and interactive programs..., technical execution, and establishing the appropriate metrics for the campaign and reporting on these results. Must be able to integrate online and offline Customer Relationship Management programs, have experience launching direct marketing programs, and have a solid understanding of database marketing requirements to support them. Essential Duties and Responsibilities: Recommend online and offline direct marketing programs that will convert prospects into customers, retain them, and evolve them...
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HARMAN International - Auburn Hills, MI - ) in addressing customer concerns. Job Responsibilities: Lead weekly 0-km response cross-functional team meeting to drive root cause analysis to resolution/closure in a timely manner ensuring PDCA for corrective actions. Investigate any End Of Line test (Huntsville) related concerns using diagnostic tools available and document the findings which includes (but not limited to): part number level, VIN, SW level, serial number, observed DTC/EOL failure. Obtain vehicle BUS logs of concerns... as they occur in vehicle and incorporate in problem solving. Represent Harman at customer meetings for quality/warranty issues. Support customer quality continuous improvement initiatives and Safe Launch Plan activities Lead weekly warranty response cross-functional team meeting to drive root cause analysis and ensure completion of PDCA for corrective actions Support and set up warranty return analysis with the OEM, including in-vehicle evaluation (where needed). Lead problem analysis and improvement...
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Redmond, WA - Dynamic, creative corporate team seeks full time editor. This is a key role in the post-production process and the editor's skill determines the quality and delivery of the final product. Digital technology is increasingly the key medium for editing. Based in the post-production editing suite, the editor works closely with the director/producer to meet his or her requirements. The majority of film/video editors are employed on a freelance basis, working on short-term contracts for post...
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