Freelance Customer Response Jobs

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26
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Hanover Insurance - Howell, MI - Director, Commercial Lines Customer Service Center Job ID #: 8292 Location: Howell, MI Functional Area: Customer Service SBU: 27102 - Commercial Lines Other Position Type: Full - Time Education Required: Bachelors Degree Experience Required: 5 - 7 Years Relocation Provided: Job Description The Hanover Insurance Group is seeking a Director of the Commercial Lines Customer Service Center in our Howell, MI location. Recognized as one of America’s Best Employers by Forbes... us advance our journey to be the best company in our business. Position Overview/Summary: This position leads, manages and develops the CL Customer Service Center cross-functional and or cross-site teams to deliver and improve target operating results on a regional, state and agency level. This person will be a key member of the Leadership team responsible for working across functional and organizational lines to deliver support, resources, and results. Partners with State management, product...
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21
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Verizon - Cary, NC - to increase productivity and/or performance to meet/exceed metrics all while ensuring positive customer satisfaction. Functional Responsibilities Provide vision, leadership, motivation and supervision of direct reports through weekly and monthly touch point meetings. Build and support the development of direct reports through performance scorecard data, performance reviews, and customer satisfaction surveys based on departmental objectives. Promote a positive team environment among direct reports.../Local Government agencies to ensure quality assurance and service level agreements are being met. Attend executive briefings with our customers and internal support teams. Assist with maintaining the Disaster Recovery Protocols for the GNSC. Qualifications Minimum Qualifications Bachelors degree in Data Communications, Business Management, Engineering or other technical discipline or equivalent work experience; 5+ years of technical/industry experience. Strong customer facing, interpersonal...
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Irving, TX - Industry: Radio - Music Job Posted: 7/27/2016 Location: South Region Job Status: Full Time Experience Level: TBD Job Description: Responds to inbound telematics and land line calls from customers of one or more OEM programs. This position is responsible for delivering exceptional customer service that meets the expectations of our subscribers and OEM clients and...
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Bombardier - Denver, CO - A & P Technician, Customer Response Team (CRT) Date: Sep 15, 2016 Location: Denver, CO, US A & P Technician, Customer Response Team (CRT)-DEN00102 Description BOMBARDIER the evolution of mobility At Bombardier Aerospace, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel. The Off-Site CRT (Customer Response... to Bombardier General Work Requirements (Factory, Shop and / or Hangar positions) - Comply with environmental health / safety policies and procedures. Participate in 5-S activities. Perform all assigned tasks in a safe and timely manner - Troubleshoot, repair, install, inspect and perform maintenance on customer aircraft - Perform and document work completed per appropriate manuals and regulations as required - Inspect incoming parts and documentation to meet regulatory requirements - Assist in...
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Los Angeles, CA - New York City, NY - Remote Customer Service Holidog (www.holidog.com), the #1 European marketplace for pet owners, is looking for customer service agents to work for us from home: Requirements: - Fluent in either English OR French / English OR German / English - Experience in customer support, sales would be a bonus - Excellent oral communication skills to handle complaints through chat and emails - Ability to identify client needs, adapt to different scenarios and find solutions quickly - Effective...
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Bombardier - Van Nuys, CA - Customer Response Team (CRT) - Avionics Technician (Van Nuys, CA)-VAN00125 Description BOMBARDIER the evolution of mobility At Bombardier Aerospace, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel. In your role, you will: The Prepositioned CRT (Customer Response Team) Avionic/Electronic... contact with customers. Adhere to Bombardier General Work Requirements (Factory, Shop and / or Hangar positions) Comply with environmental health / safety policies and procedures. Participate in 5-S activities. Perform all assigned tasks in a safe and timely manner Troubleshoot, repair, install, inspect and perform maintenance on customer aircraft Perform and document work completed per appropriate manuals and regulations as required Inspect incoming parts and documentation to meet regulatory requirements...
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Visa - Miami, FL - Job: Customer Service Job Number: 163534 Description This position is a production, Customer Service role which requires an in-depth understanding of (Digital Social Media) processes and guidelines. The Sr. Specialized Support Representative utilizes this knowledge to identify, correct and report all deviations from procedures as well as highlight exceptional performance. The incumbent will work in tandem with the Lead in identifying and reaching out to the Manager to escalate issues... or identify areas of improvement of the team. Responsibilities (other duties may be assigned as needed): Exchange information between cardholders, issuers, merchants, acquirers, members and product offices Analyzes inbound records for multiple Twitter handles moved into the various Work bins within IWS and email items received through the Social Media support mailbox, for accuracy of response and proper procedure handling before publishing comments publically Identifies, documents and reports...
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QSpex Technologies - Alpharetta, GA - QSpex Technologies, Inc. Job Description Position Title: Social Media Freelance Consultant Reports To: Director, Marketing Department: Marketing FLSA: Exempt Location: Alpharetta, GA Job Summary: The Social Media Specialist is responsible for driving strategic collaboration within social media channels and implementing digital content marketing strategies designed to achieve high engagement rates, increase brand awareness, and increase profits across all brands. The primary... and researching trends Professional image and public relations skills Strong communication, presentation, public relations and writing skills Attention to detail Vision for creative marketing initiatives Working Environment While performing the duties of this job employees are regularly required to stand, walk, use hands and fingers, reach with hands and arms, talk or hear, kneel, bend, crouch, climb or balance. Regular physical activity may be required, and comfortably lifting items weighing...
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Bombardier - Hartford, CT - Customer Response Team (CRT) - A&P Technician - Base-PH1611 Description BOMBARDIER the evolution of mobility At Bombardier Aerospace, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel. The Base CRT (Customer Response Team) A&P Technician will travel to customers’ aircraft to perform troubleshooting... to Bombardier General Work Requirements (Factory, Shop and / or Hangar positions) - Comply with environmental health / safety policies and procedures. Participate in 5-S activities. Perform all assigned tasks in a safe and timely manner - Troubleshoot, repair, install, inspect and perform maintenance on customer aircraft - Perform and document work completed per appropriate manuals and regulations as required - Inspect incoming parts and documentation to meet regulatory requirements - Assist in...
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Lubrizol Corporation - Brecksville, OH - customers concerns, issues or complaints for issues after the product has physically shipped from a Lubrizol facility, "Service After the Sale." DUTIES/RESPONSIBILITIES: Coordinate and respond to inquiries or complaints received directly from our customers or through other internal departments. The complaints will be for shipments originating from a North American facility. Coordinate and facilitate quality and service complaints and provide a singular response to the customer. Monitor SAP CRM... to ensure that items are entered in timely fashion. Initial response to the customer should be within 24 hours of receiving request. Coordinate customer inquiries or complaints with appropriate facility QA, manufacturing, or GBU contact. Understanding the organization and working with cross functional departments is necessary to this process. Document, investigate, and define corrective action and resolution for customer complaints. Such as damage, quantity discrepancies, documentation, shipping...
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