Jenniferrmccarty

Freelance Technical Writer & Help Desk Freelancer

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Kudos
3.5
2 Skills
$20
Rate/Hr
Skill Rating
Technical Writing
Help Desk
About Me:
ABOUT

I have 20 years of experience in the Information Technology field including Technical Writer, Global Helpdesk Sr Analyst, Software Testing Analyst, SharePoint Administrator, Document Control Specialist and Corporate Trainer.

PROFESSIONAL EXPERIENCE

Technical Writer, Norgren, Inc. (Pneumatic Controls), Louisville, May 2012 – August 2012 (3-month contract)

• Edit, write, standardize, research, and authenticate policies and procedures, training manuals, work instructions and standards, process flows, signage, handbooks, and supporting documentation for new distribution warehouse
• Edit and aesthetically improve documents; Recommend new designs, layouts, and procedures; Integrated photographs, flow charts, screenshots, and diagrams into documentation as visual...
Location
New Albany, Indiana, United States