Jamonica Hill

Freelance Business Manager & Operations Manager


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Said "Best of luck to you ;-)" to Jamonica Hill
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Jamonica Hill - Modified profile
Joined the Business Management and Operations Management directories.
Over 30 days ago -
Jamonica Hill - Modified profile
Update the following profile details: About Me and Hourly Rate
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2 Skills
Skill Rating
Business Management
Operations Management
About Me:
Operations Executive with demonstrated record of exceeding customer satisfaction targets, driving results and turning around under-performing processes globally across proprietary and external partners. Strong background in customer experience management, vendor performance management and contract negotiations, call centers, back office operations, general management, project management, program management, regulatory and risk policy oversight, process redesign, operating budgets and re-engineering. Key skills include:

• Multi-functional leadership
• Customer Satisfaction Improvements
• Relationship Management
• Strategy Design and Execution
• Process Simplification & Improvement
• Staff Management & Development
• Turn Around or Start Up Leader
• Cultural Change Agent
Morrisville, North Carolina, United States