Freelance Writers : Lowell, Massachusetts

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Jade Tuomisto - Freelance Writing & Art
11
Kudos
4.0
2 Skills
Ask
Rate/Hr
I am usually on the computer for several hours a day giving me exceptional computer skills. I have always enjoyed writing and have written many short stories, poems, children’s books, scripts, graphic novels, and novels in my life, it is a passion of mine. While I was in high school at Northwest Career and Technical Academy, my major was in Media, giving me skills in both audio and video...
Lowell, Massachusetts, United States

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Betsy Huffine - Freelance Graphic Design & Magazine Design
9
Kudos
4.0
2 Skills
$50
Rate/Hr
Hello and thanks for taking the time to review my work. During my 20 years as a graphic designer in the print industry, I have created a wide variety of printed materials such as magazine and book layouts, advertising materials, packaging, catalogs, logos, brochures, business cards, and school decoratives. I have developed an extensive knowledge of design programs including InDesign, Illustrator, and Photoshop. I thrive on fast-turnaround projects and will be extremely organized on any project I take on. I really do live and breathe graphic design and hope that I can help you with your next project.
Greensboro, North Carolina, United States
Erika Holter - Freelance Writing, Blog Writing, Content Writing, Business Writing, & Newsletter Writing
0
Kudos
4.7
12 Skills
$20
Rate/Hr
Highly creative and self-motivated individual with 20+ years of marketing and communications experience in a wide range of diverse sectors. Seeking opportunities where I can utilize my communications and SEO expertise to help clients exceed their marketing goals.
Calgary, Alberta, Canada
Jens Mcnaomh Sanchez - Freelance System Administration & Technical Support
0
Kudos
4.0
2 Skills
$15
Rate/Hr
• 4+ years Manager experience (2006-2010). • 2+ years Information Security experience (2008-2010). • 2+ years Project Management experience (2009-2011). • Hiring Experience. • ITIL Certified. • 10+ years experience in Global offshore and outsourcing. • 10+ years experience in electrical systems for homes and Small buildings. PROFESSIONAL EXPERIENCE: Experian Services Costa Rica - Heredia, Costa Rica Sept 2011 – Present Role: Senior Systems Engineer & Technical projects resource Responsible for documentation, deployment and troubleshooting of the complete IT Windows environment including, but not limited to: W2K3/8, Active Directory, backup solutions (Netbackup), Acronis, VMware, Virtual Centre, MSTSC, ILO, IIS, SQL, SCCM, SSL, Clustering, HP Server support, SIM, Bladelogic, AV. Responsibilities: • Building servers in physical, blade and virtual environments • Incident management for critical and complex issues • Problem management for the UK datacenters • Change management process for UK datacenter • Storage disk expansion using VERITAS Enterprise Administrator and Windows Server 2008 Disk Management. • 3rd level support engineer for Change Management, problem and incident support • Project resource for new business deployments Hewlett & Packard Global Center Central America - San Jose, Costa Rica Aug 2010 – Sept 2011 Role: Enterprise Service Management - Project Manager Work on problems / projects of diverse complexity and scope. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Leads and provides expertise to functional project teams and may participate in cross-functional initiatives. Responsibilities: • 1. Manages internal projects o Requirements, people, account/client interactions and project deliverables o Large/ complex/ single or multiple regions o May include detailed design of sponsors’ high-level concept o High risk • 2. Manages project deliverables including business impact o Meets or exceeds project deliverable deadlines within set approved budgets o Provides reliable forecasts to Management o Creates documentation for management, account/client and deliverables in fluent English • 3. Manages stakeholder relationships o Manages upper level stakeholder relationships • 4. Manages project team o Manages internal as well as external resources from multiple countries o Mentors and encourages skill development of project team members o Provides detailed performance review input Worked on the tools team migrating HP client’s from legacy support tools into the new standard workflow and operations tool. Direct contact with Account Delivery Managers globally and project teams in several countries, including Brazil, USA, Canada and Europe. Hewlett & Packard Global Center Central America - San Jose, Costa Rica May 2009 – Aug 2010 Role: Large Platform Security Team Leader and Level 2 technician. Operation management, team coaching. High quality delivery services through Incident, Escalation, Problem and Change Management. Monitor Customers’ SLO and SLA. Enforce Standard Business of Conduct among team members. Security compliance processes. Responsibilities: • Technical resource for escalations in all platforms supported. (S390, AS400, NonStop) • Access control and account management in a multi-platform environment. • Accountable to the Global Information Security Manager for SLA Customers’ delivery services. • Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. • Recruited, hired, trained staff, and participated in staffing decisions. • Security auditing and assessment for the supported clients in our operation. • Security Verification Reports owner for all platforms supported in our team (S390, AS400, NonStop, Unix, Windows, Base24, Net24) • First point of contact for the SSL certificate renewal and creation for bank’s webservers. • Ensures service is rendered to client base in strict compliance with customer documentation. • Analyze KPIs and metrics to maintain delivery performance. • Assumes team’s accountability for SLA/SLO delivery. • Drive escalations through correct remediation path/s. As team manager and trainer for this operation I handled operation escalations, technical coaching and training for all new hires, plus all scheduling adherence, punctuality and performance conversations. I had to initiate remediation process for any work related issues within the team. Hewlett & Packard Global Center Central America - San Jose, Costa Rica September 2006 – May 2009 Role: RMC Shift Manager & Backup & Storage Team manager Staff Manager, team coaching. High quality delivery services through Incident, Escalation, Problem and Change Management. Monitor Customers’ SLO and SLA. Enforce Standard Business of Conduct among team members. Responsibilities: • Accountable to the Remote Management Center Manager for SLA Customers’ delivery services. • Manage 35 employees, scheduled work hours, and resolved conflicts in a multi-platform environment. • Recruited, hired, trained staff, and participated in staffing decisions • Global Center Central America focal point for accounts transition delivery. • Single Point of Contact for Shift and Tower Escalation. • Manage multiple tasks with different Global dependencies. • Developed and implemented medium projects. • Handle and commits projects as assigned in time frame and effort. • Ensures service is rendered to client base in strict compliance with customer documentation. • Mentor and manage Shift Managers’ team. • Analyze KPIs and metrics to maintain delivery performance. • Assumes on shift accountability for SLA/SLO delivery • HP Data Protector Backup and restore application management. Accomplishments: • Actively collaborate in the ramp-up for Global Delivery Center Costa Rica start-up. • Delivery Point of Contact for global customer transitions with Implementation & Transformation Team. • Actively collaborate in the Run Book Automation project implementation and deployment for Costa Rica Best Shore Center customers. • Actively collaborate in the Business Continuity Plan development and implementation in Global Delivery Center Costa Rica. As team manager and trainer for this operation I handled operation escalations, technical coaching and training for all new hires, plus all scheduling adherence, punctuality and performance conversations. I had to initiate remediation process for any work related issues within the team. Achualinca del Bosque - Alajuela, Costa Rica December 2008 – December 2010 Role: IT Support Engineer Deliver high quality service through Incident and ticket management. Technical support engineer for all HW and SW installed on the client’s data center. Responsibilities: • Administrator for following services and applications. o Windows 2003 and 2008 Active Directory (GPO implementation, OU, groups and End user administration) o IIS 6.0 and IIS 7.0 administration, ISA and TMG administration o DHCP, DNS and file server administration o PFSense VPN application Administration o Symantec Norton corporate AV o Apache Web server administration o ESX and Hyper-v server administration (Physical server and virtual instances) o Switchbox and Elastix PBX software administration o Citrix Metaframe XP farm administration o MS SharePoint 2007, farm implementation and administration o CENTOS and openBSD basic server administration • Monitoring performed for the following: o CISCO PIX and ASA firewall monitoring for incoming connections o Juniper Load balancer monitoring for performance and incoming connections Responsible for Server building; application installation and testing. Datacenter hands on support engineer for all Hardware including network maintenance, network ports enabling and disabling. Alienware-Dell - Heredia, Costa Rica October 2003 – September 2006 Role: IT department Supervisor Staff manager, team coaching. Deliver high quality service through Incident and ticket management. First point of contact for escalations, monitor the departments SLA compliance. Responsibilities: • Supervise on-site support team (7 people). • Developed and implemented medium projects related to the company’s IT infrastructure. • Responsible for IT operations in Costa Rica site. • Review, assign and coordinate support incidents requested by team leads and higher management. • Ensures service is rendered to company base in strict compliance with defined procedures. • Follow up hiring process for new technicians and help desk contributors. Sykes Latin America - Heredia, Costa Rica September 2000 – September 2006 Role: Senior Support Analyst Provide second level support for Intel customers. Coaching other team members. Deliver high quality service through defined company standards. Monitor Customers' SLA compliance. • Provide second level support for Intel motherboards and server boards. • Provide customer second level support for first level technicians. • Provide technical support for Toshiba product. Work with customers located worldwide. • Handle and close cases generated by customers using the ICIM and Siebel database. PROFESSIONAL DEVELOPMENT: • Hewlett Packard Costa Rica - 2010 San Jose, Costa Rica (TSO, Z/OS training) • Hewlett Packard Costa Rica - 2010 San Jose, Costa Rica (Linux fundamentals, CentOS) • Hewlett Packard Costa Rica - 2010 San Jose, Costa Rica (FreeBSD fundamentals training) • Hewlett Packard Costa Rica - 2009 San Jose, Costa Rica (ESX server installation, configuration and support) • Hewlett Packard Costa Rica - 2008 San Jose, Costa Rica (MSA1000, Storage fundamentals training) • Hewlett Packard Costa Rica - 2008 San Jose, Costa Rica (Escalation Management Process) • Hewlett Packard Costa Rica - 2008 San Jose, Costa Rica (Leading for Results) • Hewlett Packard Costa Rica - 2008 San Jose, Costa Rica (ITIL certification training) • Hewlett Packard Costa Rica - 2010 San Jose, Costa Rica (PMP & Project+ certification training) TECHNICAL SKILLS: Operating Systems: MAC OS X, MS Windows Server NT/2000/2003/2008, Desktop XP, Vista, Windows 7, Linux, Unix, ESX, IBM OS/390, IBM AS400, HP Tandem Non-Stop. Other Software: MS Office, Project, Visio, Symantec Endpoint Enterprise, Norton Ghost Server, Microsoft WSUS administration server, HP Dataprotector, Vanguard Administrator for OS390 systems, Base24, Net24, Safecom for Nonstop systems, OpenFire IM Server, Exchange Server 2003, Citrix Presentation Server 4.0, SharePoint 2007 Server Administration. ILO, MSTSC, VMWARE ESX , Microsoft IIS web server, Microsoft ISA/TMG server administration, MS WSUS server, Apache webserver, PFSense Firewall and VPN SW. Networking: 3Com, AVAYA (Switches), TCP/IP, DNS, DHCP, NAT, SMTP, MS ISA and TMG Proxy SW, Firewalls. Database: MySQL, MSSQL Telephone Systems: Avaya Phone System. Avaya CMS supervisor reporting tool. Asterisks (Elastix and FreePBX) and Digium Switchbox. Certification: ITIL certified LANGUAGES: • Native Spanish, fluent English and fluent Portuguese, basic French. OTHER EXPERIENCE: • Due to my education and training in electricity and electronics I have performed home and building electrical wiring as freelance technical operator since 1999. EDUCATION: • Electronics Associate Degree. Colegio Universitario de Alajuela, Costa Rica 1999 • Electronics Associate Degree. Universidad Tecnica Nacional, Costa Rica 2013 • Computer Science Engineering. Universidad Estatal a Distancia. Costa Rica. Currently studying. • Electronics Engineering. Universidad Tecnica Nacional. Alajuela, Costa Rica. Currently studying.
Spanish Fork, Utah, United States
Natham Lee - Freelance Ad Design & Document Design
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
Introduction My name is Natham Lee I am 28 and I am looking for a challenge, for the opportunity to work for a respected company who appreciates and rewards staff that go the extra mile, work the extra hours and push that little bit harder to make the big sale. Value Offered Ten years of experience in various sales organizations, performing a range of tasks both autonomous and as part of a team to exceed revenue and profit goals. Proven track record driving new brands and maximizing potential in existing products. Specialized skills in FMCG sales to diverse-industry of SME clients Australia wide. Understanding of business protocols and experience conducting business with governments and executives across the country and overseas. Expert relationship builder, channel developer, negotiator and sales strategist. Exposure to market entry and all associated marketing, merchandising and brand establishment. Key Skills National Market Expansion Strategies Business & Channel Development Sales Team Training & Management Complex Negotiations & Sales Cycles Territory Start-up Strategic Partnership Building Key Account Management Forecasting & Market Analytics Career Progression 2000-2001 Prestige Roof Restorations Telemarketer/Appointment Setter Reason for leaving; out grew position 2001-2003 Tech One Communications Telemarketer Reason for leaving; company closed 2003-2005 NGA Telemarketer Reason for leaving; out grew position 2005-2008 Chefmaster Australia Account Manager Reason for leaving; started business 2008-2009 Fusion Group Pty Ltd BDM and brand manager Reason for leaving; Unable to work 100 hrs pw as daughter was born. 2009-2009 WIV (Wine International) Direct Sales Representative Reason for leaving; Not suited to the position, mutual decision. 2009-2010 Ranger Outdoors Kelmscott Sales Assistant Reason for Leaving; It was only a temporary position. Mutual decision 2010-2011 PSG Perth (RBC Perth) Executive Account Manager Reason for leaving, I injured myself on a work function and have been in recovery until now. Career Achievement and Highlights Earned repeated commendations for sales and profitability through out a 10 year sales career. Significant results and milestones include: As Telemarketer for Prestige Roof Restoration First sales call success $1500.00 recap and spray. Realization I was good at sales and after only 9 months had out grown this job. As Telemarketer for Tech One Communications Worked at the forefront of quality mobiles being given away free on plans and made significant consistent numbers topping the department time and time again. Made my first B2B sales putting up good numbers selling plan phones to fleet companies and on the road sales reps. As Telemarketer for Nationwest Mortgage Solutions Found new ways to market mortgage products and set higher level appointments than the firm had seen before. Moved into promotions and lead generation running competitions with the intent of data collection for canvassing. As Account Manager for Chefmaster Australia Consistent sales figures and only missing target twice in two years. Approached WA shires securing many new accounts adding tens of thousands to yearly profits. Secured several of the WA Corrective Services locations as new clients. When I left management made these and a portion of the clients I had put on as house cards, they are now managed by the director and general manager. Successfully approached Indigenous Medical Services adding them to the client base. As BDM and Brand Manager for the Fusion Group Perth Held successful negotiations with Variety WA securing the brand backing of one of the largest charities in WA. Moved a new brand of bottled water into the WA market, Fusion H20. Secured a sale selling one third of the first shipment in one transaction, Selling the entire shipment before it even landed in Fremantle. Implemented Wholesale operations saving the company time and money. As Direct Sales Representative for WIV Acquired a firm knowledge of German wines. Built an understanding of wine growing regions and their wares. Developed a passion for wine as a sellable product. As Sales Assistant for Ranger Outdoors Kelmscott Learnt and understood a retail environment. Whilst I was there I was immediately selling more than most others, beaten only by senior staff and the franchisees themselves. As Executive Account Manager for PSG First true corporate role. Valuable learning experience in client expectations. In my first year I received salesperson of the month 4 times twice in consecutive months and also one on my first month after training. My budget was 43k as junior which I never missed and regularly achieved 200% and 86k as senior only missed once. $563,329.00 was my 12 month budget $885,661.31 was my actual sales with a GP to sales of 33.5%. Aims and Ambitions I have a young family and my sole purpose in life is to provide for them and make them happy and comfortable. Which ever position I undertake I will work hard to achieve all targets and exceed all expectations. One day I hope to own my own business but until then I will make as much money for my employer as I possibly can. Education Wanneroo Senior High School • Year 10 left to pursue construction trade career Midland Tafe • Finished Year 11 and 12 • Cert I, II in basic computing and desktop publishing • Creative writing • Senior mathematics Fremantle Maritime College • Cert I in maritime safety • Cert II in maritime operations • National radio operators cert • TL III (small craft proficiency cert) • MDM IV (Marine Diesel Mechanics) • MC V (skippers ticket) Technology MS Office (Word/Excel/PowerPoint/Publisher/Outlook), ACT!, POS. Professional memberships • Art Sobczak Telesales by Phone • Scott Bywater copy write that sells • DMS Retail Summary In closing I feel I would be a valuable asset to you. I bring to your company my varied experience in the sales and marketing industry, hard work ethic and strong networking skills. Regardless of which company I have worked for or what product I am selling I always give 110% all the time. If I am given the opportunity I will prove my self fast, failure is not an option, success can be the only out come. To finish I will close with a quote from Og Mandino. “I am here for a purpose and that purpose is to grow into a mountain, not to shrink to a grain of sand. Henceforth will I apply all my efforts to become the highest mountain of all and I will strain my potential until it cries for mercy”
Perth, Western Australia, Australia
John Fralin - Freelance Art & Drawing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
I am a picture framer by trade, a woodworker as well. I build anything related to the display of fine art... custom frame mouldings, pedestals, vitreens, shelves and boxes... I've been doing this for a little over 40 years, I've had my own biz for 24 years.
Richmond, Virginia, United States
Nannette DiMascio - Freelance Article Writing & Proofreading
0
Kudos
5.0
2 Skills
$500
Rate/Hr
Welcome, and thank you for visiting, Because you have found this page means that you have some interest in the mysteries of the unconscious mind, and are ready to find even more enjoyment and success in life. I’m Nannette DiMascio, founder of The Home of NLP, based in Las Vegas, Nevada. I enjoy coaching executives and other leaders The executive leaders I coach are motivated to grow, learn and serve others in the best way possible. I help my clients go from great to awesome by using uncommon solutions My clients enjoy a fusion of NLP (Neuro Linguistic Programming) and metaphysical, Intuitive methods. My interest in the workings of the subconscious mind started at age nine when my older brother arrived home from Miami University Swim camp with a booklet on Psycho Cybernetics. After the first page I could not put it down. I was hooked on the workings of the fascinating world of the unconscious. I earned a Bachelor’s degree in Psychology from UNLV, and completed a year of graduate studies in Marrriage and Family Therapy. UNLV is an excellent university. However, I found that even at the graduate level of Psychological studies, I was not given the tools to help people make lasting, significant change in their lives. During my studies I was in health supplement sales and then later I became a Real Estate agent. Both careers required the use of Psychology, yet after 15 years I wanted to go deeper, to really make a difference in people’s lives. I had heard about NLP from when I started in sales, but did not delve into it with passion until I attended two ENLP (Energy based NLP) seminars given by Art Giser. At that point I immersed myself in everything I could find about NLP. (I believe I have an obsessive-compulsive learning “disorder” that I enjoy immensely) I received certificaiton by a top NLP and coaching training company to learn the correct application and training methods involved. I received my NLP Master Practitioner, Master Coach and NLP Trainer’s certifications and have been working with this powerful system ever since. I work with leaders on the cutting edge because this is how my work can have a greater impact on the world. I spend my free time hiking in the beautiful areas around Las Vegas. My favorite place is anywhere out in Nature, especially with my sweetheart. On weekends we take the Jeep or the motorcycle to lovely places to enjoy the outdoors where he takes amazing photos. We enjoy cooking gourmet food, and may also be found at Grimaldi's enjoying a pizza. And I love cats. Nannette DiMascio Here are my credentials: Certified Master NLP Practitioner - ABNLP Certified NLP Trainer - ABNLP Certified Master Coach - ABNLP Primary Coach at Executive Career Hub Certified teacher and practitioner of Dr. Kam Yuen's Chinese Energetic Medicine Practitioner of E-NLP Intuitive healer BA Psychology, UNLV. Gradauted with honors (the medals, ropes, etc.) Graduate work in Marriage & Family Counseling (one year) Teacher of two UNLV classes, Negotiations and Presentation Skills Legal CE teacher for Secret Sway in the Courtroom Realtor Continuing education trainer through Americana Academy since 2010- Mindset Management and Presentation Skills Previous president of local Las Vegas Toastmaster's Club, Wizards of Ahs Current member of Toast of Sierra Toastmaster's club Speaker on topics such as Emotional Intelligence, Negotiations, Persuasion, Sales, Stress Relief, Breath and its Effect on the Mental State, and Energetic Healing Motivational speaker Contributor to Natural Awakenings Magazine, Las Vegas (see articles) Private pilot 10 years Real Estate agent in Las Vegas, Nevada Ms. DiMascio has over 18 years of success in sales. These techniques have significantly increased her own sales results, and now she want to share them with you. Besides eight years as a real estate Broker/Saleswoman, Nannette DiMascio also owns a successful company which offers sales consulting, keynote presentations, executive leadership coaching and seminars. Dale Carnegie Training student Creator of NLP for Coaches program and Secret Sway in the Courtroom
Las Vegas, Nevada, United States
Luis Contreras - Freelance Mural Painting & Data Entry
0
Kudos
3.5
2 Skills
$25
Rate/Hr
Professional Summary To gain an entry level position in your company. Experience Temporary Agency Contract-(Healthcare) 5/12 6/12 Customer Service (Call Center/Billings department) ? Data Entry ? Inbound/Outbound calls ? Provided patients assistance regarding there account, billing inquiries, Insurance inquiries ? I was responsible for updating information on there account and transferred patients to specific departments for assistance regarding financial assistance for the hospital bills Alorica 9/08-7/11 Customer Service (Call Center) ? Data Entry ? Inbound/Outbound calls ? Provided Assurant customers with information, direction, and troubleshooting electronics, that were on warranty ? IRU Aging dept. responsible for managing cases that was on a timed process ? Assisted new hires Pro’s Ranch Market 6/07-5/08 Artist ? Responsible for sign-making ? maintaining the markets aesthetics on a quality level ? met with all dept. managers that needed signs for their upcoming weekly ads ? Designed creative concepts for the market, i.e., aisle fronts, sign backgrounds Embassy Suites 6/06-8/07 Shuttle Driver/Houseman ? Shuttled guest to and from airport to hotel ? Greeted and directed visitors/customers to their destination and provided general information Education El Paso CommunityCollege 9/04 12/04 ? Certificate completed ? Graphic Design and Layout The Art Institute of Phoenix 2000-2001 ? Undergraduate ? Graphic Design Interests and Activities I get involved with the community by way of painting murals. I also participate in charities by donating my artwork for auction to raise money for education and to help out the community. Languages ? Bilingual: English, Spanish-read, write, and translate Website: www.wix.com/hiddentalent915/luiscontreras
Westminster, Colorado, United States
Max Goodrich - Freelance Video Editing & Videography
0
Kudos
5.0
2 Skills
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Rate/Hr
I am a freelance Film/Video/Visual Effects/Motion Graphics artist. I am a filmmaker. For post-production, I work mainly with After Effects and the Adobe suite, 3D Studio Max, Cinema 4D, and more. I am very motivated. I finish projects efficiently, quickly and always on time. Contact me if you need any job regarding video production.
Purchase, New York, United States
Mark Turnes - Freelance Illustration & Caricature Art
40
Kudos
5.0
2 Skills
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Rate/Hr
I am a diverse illustrator/designer with over 20 years experience in the industry. I like to stay under the radar and only take on specific assignments. I work in many mediums including, but not limited to: graphite, oil, acrylic, water, airbrush, digital, mixed media.
Ohio, United States