Freelance Website Ad Designers : KwaZulu-Natal

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Gavin Nesbitt - Freelance Website Design & Website Ad Design
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
I have designed and developed in excess of 50 sites, mainly easy Joomla sites introducing the customer, information about the client, front page contact us tab etc.....
pietermaritzburg, KwaZulu-Natal, South Africa

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Reginald Spurlock - Freelance Article Writing & Internet Marketing
0
Kudos
4.5
2 Skills
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Rate/Hr
Alric Reginald Spurlock Objective: Sales position relating to my ability to work with people helping them understand and feel comfortable through skills as a customer or sales representative. Skills: Spanish (conversational), basic/intermediate computer and web design knowledge, 40+ wpm typing, and basic knowledge of Microsoft Word, Excel, Publisher and Power Point. Experience: 2005-2013 Online Affiliate Site Baton Rouge, LA Internet Marketer Continue to own, create and manage several websites as an internet marketer. Plus, write and publish articles on topics relating to internet marketing. I speak to people on a daily basis education them about a particular program or how to market their business on the internet. 2003-2011 Tacos Pilo Monterrey, N.L, MX Taco Business Owner Own and manage a small taco business providing a food service for approximately 20-50 customers a day handling daily operations, sales and promotions while in Mexico until leaving in July of 2010. I managed my taco business at whatever capacity necessary at the moment. Along with 1-2 employees at any given time, I cleaned the place, delivered food, ordered and picked up supplies, handled marketing, managed accounts and all daily operations needed to have a successful business. 2002-2003 Investor/Internet Marketer Worked as a real estate investor owning and renting personal real estate property. Also, I created an internet marketing website while continuously prospecting for internet marketers through reverse marketing, warm calls and inbound calls including various forms of online and offline marketing. 2002 Convergy’s Houston, TX Customer Service Representative Provided product solutions and billing solutions for iPaq customers and assisted iPaq owners with customer contract agreement issues and new iPaq products. 1997-2001 Windfeel Funding and Properties New Orleans, LA Realtor Worked as a Realtor and Investor working with people to invest in residential real estate. I started working with private money investors after years of working with first-time homebuyers and regular residential homebuyers. Basically, I located re-sale and rental properties for investors who purchased homes in cash. Also, I contracted with sub-contractors to renovate re-sale properties for the investors and worked with prospects to get financing or consulted on how to improve credit to buy a home. 1991-1999 Dept of Health and Hospitals New Orleans, LA Clerk III and IV Worked in Medicaid Transportation setting up transportation for medical appointments and handled troubleshooting with computer systems and Unysis for transportation companies to continue to receive medical patients and payments in a smooth and consistent manner. Also, I set appointments for medical clients for transportation to and from the doctor. 1995-1997 Classic Car Cleaners Baton Rouge, LA Entrepreneur Owned and managed a mobile auto detailing business registered and named Classic Car Cleaners. I established the business from 1 person to having a team of 4 to 7 people working as auto detailers or others passing out fliers and business cards, regularly. 1995-1997 Dale Tynes Realty New Orleans, LA Realtor Worked as a Realtor helping families and individual buy a home. 1985-1991 W.E. Tucker Co. Realtors Baton Rouge, LA Realtor Worked as a Realtor helping families and individuals buy a home. Education: Redemptorist High School 1984 Burk Baker School of Real Estate 1985 Southern University 1985-1986 Louisiana State University (sophomore) 1987-1989 Interest: Computers, Real Estate, Travel Websites: IncomeSolutionsNetwork.com OnlineAffiliateSite.com (domain name only) LeadsBringSuccess.com TacosPilo.com (domain name only) LaPropertyLocators.com (domain name only) ReginaldSpurlock.com (domain name only) References Upon Request
Baton Rouge, Louisiana, United States
Jack Forbes - Freelance Graphic Design & T-Shirt Design
1
Kudos
4.5
2 Skills
Ask
Rate/Hr
R E S U M E JACK FORBES 87 Silverglade drive, Elanora, QLD 4221 Tel: 0430 624 804 Email: shuie_globe@hotmail.com CAREER OBJECTIVE To pursue creative experience opportunities in a career of Graphic Design, Print Design and Typography. EDUCATION 2010 Diploma of Graphic Design, Gold Coast Institute of TAFE, Gold Coast, Australia. EMPLOYMENT HISTORY 2009-2010 Casual Labour all departments D&L Forbes Engineering, Gold Coast, Australia. 2010-present Mechanical Services (Caravan Repairs) Gold Coast Caravan Repairs, Burleigh Heads, Australia. GRAPHIC DESIGN EXPERIENCE: TAFE • Communicating developing project planning, concept artwork through to final artwork • Digital Illustrations, Branding, Designing Campain • Photo Manipulations , Photo Retouching, Photo Enhancements • Web Development (html & Flash) & Web Design • Dl brochures, Multi Page Documents and Magazines • Managed project timelines and completed artwork design on schedule. GOLD COAST CARAVAN REPAIRS • Communicating directly to client to develop project planning, concept & final artwork. • Developing Business Logo, Cards and Uniforms concept artwork through to final artwork. • Managed project timelines and completed artwork design schedule. ACHIEVEMENTS 2008 Received Direct entry into Gold Coast Institute of TAFE for Diploma of Graphic Design. SOFTwARE AND TECHNICAL SKILLS EXPERIENCE: 2 years experience in: - Adobe Photoshop - Adobe Illustrator - Adobe Indesign INTERESTS: • Art • Graphic Design • Photography • Music/Guitar • Creative design inspiration from cultural artwork, and other designers REFEREES Russel Hamilton (Graphic Designer - Creative Industries Teacher) Gold Coast institute of T.A.F.E (Ashmore Campus) Tel: 0433 554 647
Ormeau, Queensland, Australia
Colleen Roxas - Freelance UX Design & Website Design
0
Kudos
3.0
2 Skills
$50
Rate/Hr
I am a versatile, multi-faceted, designer interested in making aesthetic, meaningful, and functional things, fusing work + play through crafty experimentation. Hand-lettering, semiotic illustration, and thinking for the web are what I do best, with strengths in craftsmanship and detail-oriented work.
Baltimore, Maryland, United States
Hope Kinchen - Freelance Journalistic Photography & Magazine Photography
1
Kudos
4.0
2 Skills
Ask
Rate/Hr
EDUCATION: 1987, Rochester Institute of Technology, Rochester, New York. Emphasis on photo illustration and commercial photography. 1992, Ohio University, Athens, Ohio. BFA in visual communications. EXPERIENCE: 3/ 11- 6/11 OUR365 Photographer and Sales Associate Jacksonville, Florida at Saint Lukes Hospital. Photography of newborn babies by themselves, with moms, dads, and family 24 hours after their births. Selling photos and packages to families at their bedside. I won the largest sales in a the first daily contest. Knowledge of packages, selling, and collecting info for computer transmission of sales or collection of funds at bedside. 3/04-3/11 Owner of Photography By Hope LLC Photographing weddings, family groups, head shots, and fashion for magazines. Running my own business generating clients through advertising and networking, making proposals and giving job quotes and estimates, maintaining files and thousands of stock photos, billing and collections, shooting and digitizing images on the computer. Clients: Associated Press Miami Bureau, Cygnet Bank, Coldwell Banker Commercial, Prudential Network Realty, The World Affairs Council, Turner Construction, Weber Grill, Sears Cup, People Magazine, Brittany Hair Salon advertising. 4/ 05-7/ 08. Retainer (title Staff photographer) Jacksonville Luxury Living Magazine. Generating story ideas, shooting, editing, color correcting photos for a color glossy magazine. Managed two photo assistants, directing them on shoots to help produce images on-set for clients. 10/99-1/ 02 and then again 7/ 02- 3/ 04 Business Journal staff Photographer, Jacksonville, Florida. Knowledge of small business and working with people to create photo assignments pertinent to the business community, handling of all photo assignments from start to finish. Responsible for scheduling, editing, archiving, assisting editors with layout and working with reporters as a team to generate story ideas. 1/ 02-6/02 Adjunct Professor Herkimer Community College and Mohawk Valley Community College, Public Relations photographer Collgate University. Instructor in Beginning Photography for non-photo majors at Herkimer Community College and Advanced Darkroom Techniques for Photo Majors at Mohawk Valley Community College, and general photo assignments full-time photographer for the public relations department at Colgate University.
Bloomington, Illinois, United States
Matthew Hanson - Freelance Drawing & Graphic Design
0
Kudos
3.5
2 Skills
Ask
Rate/Hr
Matthew R. Hanson Graduate with skills and training in: Fine Arts and Graphic Design Accomplished student with hands-on knowledge with Conceptual Art, Character Art, And Graphic Design. Regarded by mentors as a hard worker and original who is committed to excellence. Current degrees include Associates in Fine Arts and Graphic Design. Experience and academic preparation include: • Adobe Illustrator 3 & 4 • Adobe Photoshop 3 & 4 • Life Drawing • Sculpture • Design Concepts and Technology • Concept Art • Character Art EDUCATION Diploma from Northville High School Associates in Fine Arts Certificate in Graphic Design EMPLOYMENT EXPERIENCE Sales Representative/Receiving ~ Damman Hardware, Novi & Farmington, MI ~ 10/1999 to 2005 Census Counter ~ Michigan Census Bureau ~ Novi, MI ~ 4/2006 to 6/2006 Paid on Call Firefighter ~ Novi Fire Department ~ Novi, MI ~ 8/2006 to 12/2006 Backroom Team-Member ~ Target ~ Novi, MI ~ 6/2007 to Present CERTIFICATION International Institute Global Endorsement ~ Schoolcraft College State of Michigan Fire Fighter 1 ~ Schoolcraft College State of Michigan Fire Fighter 2 ~ Schoolcraft College State of Michigan Hazmat First Responder ~ Schoolcraft College State of Michigan Hazmat 2 ~ Schoolcraft College Emergency Medical Technician
Michigan, United States
Riaan van Zyl - Freelance Art & Drawing
7
Kudos
5.0
2 Skills
Ask
Rate/Hr
Riaan van Zyl is a capable visual artist. capable /kàypeb'l/adj. 1 competent, able, gifted. 2 (foll. by of) a having the ability or fitness or necessary quality for. b susceptible or admitting of (explanation or improvement etc.). - capably adv. [Ff.LL capabilis f. L capere hold] 1 able, competent, efficient, proficient, qualified, experienced, talented, gifted, skilled, skilful, expert, masterly, masterful, accomplished, apt, adept, clever, effective, effectual. 2 a (capable of) disposed to, inclined to, predisposed to; up to; (be capable of) have the potential to, have it in one to, colloq. have what it takes to... (Oxford Complete Wordfinder 1993) be an artist, do art and live art. He is an art addict.
Cape Town, Western Cape, South Africa
Carloscap - Freelance Writing & Audio Book Production
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
.: Education of SINGING , PIANO, and GENERAL MUSIC together or separately (It overlaps Education):. .: Individual CLASSES and groups attend (all levels):. .:COURSES DISTANTLY of SINGING, PIANO and GENERAL MUSIC ACROSS THE WEB :. (Working with excellent results up to the moment, with pupils everywhere of the world, choising between both the modality of work more suitable) : New courses synthesized VOICE AND PIANO (one and a half hours weekly); ask for them ! .:Sells of all kinds of karaokes and midis (including Argentines Tangos ) :. .: Singers and pianists , preparation for concerts: .:SHOWS of PIANO and of SINGING (together or separately) for all kinds of events (It overlaps Multimedia):. .: Pupils preparation for castings:. .:Records for singers in own recording studio:. .:Session musician:. .:Creation of all kinds of ORIGINAL and INCIDENTAL music on order:. www.carlosguido.com.ar
Buenos Aires, Distrito Federal, Argentina
Shanna Buford - Freelance Fashion Illustration & Drawing
0
Kudos
4.0
2 Skills
$25
Rate/Hr
Hello my name is Shanna Buford, and I'm a freelance fashion designer. I've been designing going on twenty-one years now, and I am ready to put my creative skills to use. If you have any questions, and interested in meeting with me, please contact me, thanks for your time and consideration, and I look forward to working with you.
Clarkston, Georgia, United States
Sian Thomas - Freelance Editing & Proofreading
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
CURRICULUM VITAE: Sian Thomas Personal Details Address: 89 Hill Street Manchester M20 3FY Mobile Tel: 07912294097 Email: siancarolynthomas@hotmail.co.uk Personal Profile I have recently left my full time job and career to date in hospitality operations, in order to renovate a house whilst considering future career possibilities. I am now seeking a position which will allow me to use my current skills as much as possible, as well as offering opportunites for learning and development. As well as business acumen and organisational skills, I have a flair for recruitment and development, including a particular interest in training and an in depth knowledge of employment law. I am a logical individual, able to perform well under pressure. I also have a sense of creativity and initiative – having designed and implemented various projects over the years, utilising all available resources for maximum impact. I have proven ability as a team player – as a leader or otherwise, but am also effective when working alone. I am used to working at pace and always bring energy to the table. I thrive on a challenge, and would like a position which will offer me this. Career History 08/08/09 – 04/05/2011 General Manager – Pitcher & Piano, Deansgate Locks, Manchester (Marstons PLC) • DPS of 560 capacity restaurant, cocktail bar and nightclub • Took over troubled business: increased turnover by 50-100% year on year by implementing consistent standards, forging key business contacts within the city and identifying opportunities for maximising revenue / local marketing campaigns • Average increase in ‘licensee’ profit across first 12 months - 200%, through effective cost control, labour management and stock control • Implemented consistency in business and customer service standards through specific and ongoing team development, goal setting and regular, structured meetings • Champion of brand standards through various stages of company evolution • Ensuring compliance with all aspects of health & safety, fire, food hygiene and licensing policy and legislation • Planned and implemented various successful events, including NYE event, involving local radio and charity and gaining sponsorship from key suppliers, resulting in 400% LFL revenue increase • Developed Saturday nights, resulting in average 250% revenue increase 01/04/08 – 07/08/09 General Manager – Pitcher & Piano, Didsbury, Manchester (Marstons PLC) • DPS of 350 capacity late night cocktail bar & restaurant • Regained contacts within local community, holding regular events and developing customer loyalty • Increased dry revenue by 15%, having stabilised the kitchen team (including 3 months of kitchen management in absence of Head Chef) • Identified opportunities for, and held regular topical events to boost revenue • Planned and implemented Summer Charity Ball, resulting in 200% LFL revenue increase 03/06/07 – 24/10/07 General Manager – The Pearl Lounge, Aberdeen (The Epic Group) (Short term contract) • Licensee and DPS of 1000 capacity cocktail bar and nightclub • Turnover between 30 and 45k per week • Recruitment, management and development of 2 Assistant managers, 1 PR manager, 5 supervisors, 30 bar and floor staff and management of an 11 strong team of door supervisors • Worked closely with licensing authorities and police to provide a safe and enjoyable late night entertainment environment • Responsible for research, booking and promotion of all specialist and regular entertainment • Achievements include ; writing and implementing a management development programme for assistant managers and supervisors; improving stock results from a consistent deficit to a consistent surplus; increasing profitability by incorporating high margin products into promotions; stabilising the venue and the team after a period of management changeover since the opening in December 2006 27/08/06 – 22/02/07 General Manager – Babel, Clapham Junction (Faucet Inns) • Licensee and DPS of approx 200 capacity late night bar and food operation • Turnover between 15 and 20k per week in Winter/Summer respectively • Recruitment, management and development of approximately 15 bar tenders, waiters, chefs and managers • Achieving consistent 48% profit conversion • Consistent food gp% of 65%+ • Consistent liquor gp% of 77%+ • Have taken the business from offering ‘freezer to fryer’ menu items, to a much fresher, tastier menu – breaking the kitchen down completely and starting again to ensure high quality and smooth changeover • Wrote, planned and implemented sales and marketing initiatives, including a NYE event – the format for which was rolled out across several venues within the company 10/08/06 – 25/08/06 Notice period as Assistant General Manager at Warwick Bar, Soho 26/06/06 – 09/08/06 Acting General Manager – Novus Leisure (Oxygen, Leicester Square) • I was asked to ‘hold’ Oxygen for a period of time after the General Manager had left suddenly. My brief was to do as much as possible for the time that I was there, and I did this through implementation of various marketing initiatives to help grow the sales - which had been in rapid decline for the previous quarter. I also injected enthusiasm and spark back into a de-motivated and dejected team of staff, as well as bringing the stocks back into line and carrying out maintenance works to lift the appearance of Oxygen bar. I was moved from Oxygen as it was about to be sold, but there was no GM position available elsewhere (within the company) at the time, and so I felt that it was time for me to move on. 25/08/04 – 25/06/06 Assistant General Manager – Urbium/Novus Leisure (The Boardwalk, Soho) • 211 capacity late night bar (over 3 floors), with a high volume 80 cover restaurant. • Turnover approximately 25k per week, increasing to 65k per week over the Christmas period (majority of uptake in restaurant part of business) • Recruitment, management and development of approximately 25 bar, restaurant and kitchen staff and managers • Labour management and sales forecasting • Focus on liquor and food gp% • Cellar management and stock control • Driving sales through local marketing initiatives and service excellence training • Dedicated Christmas co-ordinator for 2004 and 2005; achieved 600 cover increase year on year both years • Responsible for the organisation and development of a strong Student night, bringing 3k additional revenue to the venue per week • Responsible for overseeing ‘offer change’ within the venue, whereby we closed for refurbishment, retrained our team, and re-opened the venue implementing all service/product excellence training 03/11/2003 – 26/07/2004 Permanents Consultant – Reed Hospitality, London • Business development and candidate attraction through company and in-house marketing • Building relationships and communicating via telephone, email and mail • Client visits and business consultancy • Candidate interviews and skill assessments • Maintaining and promoting reputation for service excellence at all times 01/11/2002 – 01/11/2003 Deputy Manager – SFI Group (Litten Tree), Croydon • 400 capacity, late night bar/club - with food led daytime operations • Turnover approximately £20k per week. • Ensuring excellent levels of customer service at all times • Management and training of approximately 15 staff, chefs and junior managers • Ensuring representation of brand standards and company policy at all times • Cellar management and stock control • Merchandising and promotional activity • Housekeeping and maintenance issues • Cost control • Liasing with suppliers, local authorities and security. 10/09/2000 – 20/09/2002 Assistant Manager – Swansea University Students Union, Swansea • Liquor Licensee of 400 capacity bar/club with late night license • Management and training of approximately 35 staff • Stock and cash control • Staff rotas • Implementing new customer service standards, including writing a staff manual • Liason with local authorities and university as well as contractors and suppliers • Cellar management • Marketing, promotions and merchandising • Working in close conjunction with entertainments manager to create successful business within Students Union, as well as developing good relationships with city centre bars and clubs 01/04/1999 – 20/08/2000 Bars Team Leader – Butlins Family Entertainment Resort 1996 – 1999 Various Bar and Restaurant positions Education Further Education 1996 - 1998 – Lancaster University – BA English Lit, Sociology & Culture/Communications Left due to family bereavement School/College 01/09/1989 – 20/07/1996 Caistor Grammar School, Caistor / Franklin College, Grimsby 10 GCSE’s grades A-C 4 A levels grades B - E Professional Qualifications and Training Personal license holder National licensee's certificate National entertainment licensee's certificate SIA Cellar management and draught dispense Talkdown and breakaway training National drugs certificate Basic financial management Intermediate food hygiene Basic health & safety and first aid Fire safety training Sales and local marketing training Staff and service – train to train Service excellence training References References available on request. CURRICULUM VITAE: Sian Thomas Personal Details Address: 89 Hill Street Manchester M20 3FY Mobile Tel: 07912294097 Email: siancarolynthomas@hotmail.co.uk Personal Profile I have recently left my full time job and career to date in hospitality operations, in order to renovate a house whilst considering future career possibilities. I am now seeking a position which will allow me to use my current skills as much as possible, as well as offering opportunites for learning and development. As well as business acumen and organisational skills, I have a flair for recruitment and development, including a particular interest in training and an in depth knowledge of employment law. I am a logical individual, able to perform well under pressure. I also have a sense of creativity and initiative – having designed and implemented various projects over the years, utilising all available resources for maximum impact. I have proven ability as a team player – as a leader or otherwise, but am also effective when working alone. I am used to working at pace and always bring energy to the table. I thrive on a challenge, and would like a position which will offer me this. Career History 08/08/09 – 04/05/2011 General Manager – Pitcher & Piano, Deansgate Locks, Manchester (Marstons PLC) • DPS of 560 capacity restaurant, cocktail bar and nightclub • Took over troubled business: increased turnover by 50-100% year on year by implementing consistent standards, forging key business contacts within the city and identifying opportunities for maximising revenue / local marketing campaigns • Average increase in ‘licensee’ profit across first 12 months - 200%, through effective cost control, labour management and stock control • Implemented consistency in business and customer service standards through specific and ongoing team development, goal setting and regular, structured meetings • Champion of brand standards through various stages of company evolution • Ensuring compliance with all aspects of health & safety, fire, food hygiene and licensing policy and legislation • Planned and implemented various successful events, including NYE event, involving local radio and charity and gaining sponsorship from key suppliers, resulting in 400% LFL revenue increase • Developed Saturday nights, resulting in average 250% revenue increase 01/04/08 – 07/08/09 General Manager – Pitcher & Piano, Didsbury, Manchester (Marstons PLC) • DPS of 350 capacity late night cocktail bar & restaurant • Regained contacts within local community, holding regular events and developing customer loyalty • Increased dry revenue by 15%, having stabilised the kitchen team (including 3 months of kitchen management in absence of Head Chef) • Identified opportunities for, and held regular topical events to boost revenue • Planned and implemented Summer Charity Ball, resulting in 200% LFL revenue increase 03/06/07 – 24/10/07 General Manager – The Pearl Lounge, Aberdeen (The Epic Group) (Short term contract) • Licensee and DPS of 1000 capacity cocktail bar and nightclub • Turnover between 30 and 45k per week • Recruitment, management and development of 2 Assistant managers, 1 PR manager, 5 supervisors, 30 bar and floor staff and management of an 11 strong team of door supervisors • Worked closely with licensing authorities and police to provide a safe and enjoyable late night entertainment environment • Responsible for research, booking and promotion of all specialist and regular entertainment • Achievements include ; writing and implementing a management development programme for assistant managers and supervisors; improving stock results from a consistent deficit to a consistent surplus; increasing profitability by incorporating high margin products into promotions; stabilising the venue and the team after a period of management changeover since the opening in December 2006 27/08/06 – 22/02/07 General Manager – Babel, Clapham Junction (Faucet Inns) • Licensee and DPS of approx 200 capacity late night bar and food operation • Turnover between 15 and 20k per week in Winter/Summer respectively • Recruitment, management and development of approximately 15 bar tenders, waiters, chefs and managers • Achieving consistent 48% profit conversion • Consistent food gp% of 65%+ • Consistent liquor gp% of 77%+ • Have taken the business from offering ‘freezer to fryer’ menu items, to a much fresher, tastier menu – breaking the kitchen down completely and starting again to ensure high quality and smooth changeover • Wrote, planned and implemented sales and marketing initiatives, including a NYE event – the format for which was rolled out across several venues within the company 10/08/06 – 25/08/06 Notice period as Assistant General Manager at Warwick Bar, Soho 26/06/06 – 09/08/06 Acting General Manager – Novus Leisure (Oxygen, Leicester Square) • I was asked to ‘hold’ Oxygen for a period of time after the General Manager had left suddenly. My brief was to do as much as possible for the time that I was there, and I did this through implementation of various marketing initiatives to help grow the sales - which had been in rapid decline for the previous quarter. I also injected enthusiasm and spark back into a de-motivated and dejected team of staff, as well as bringing the stocks back into line and carrying out maintenance works to lift the appearance of Oxygen bar. I was moved from Oxygen as it was about to be sold, but there was no GM position available elsewhere (within the company) at the time, and so I felt that it was time for me to move on. 25/08/04 – 25/06/06 Assistant General Manager – Urbium/Novus Leisure (The Boardwalk, Soho) • 211 capacity late night bar (over 3 floors), with a high volume 80 cover restaurant. • Turnover approximately 25k per week, increasing to 65k per week over the Christmas period (majority of uptake in restaurant part of business) • Recruitment, management and development of approximately 25 bar, restaurant and kitchen staff and managers • Labour management and sales forecasting • Focus on liquor and food gp% • Cellar management and stock control • Driving sales through local marketing initiatives and service excellence training • Dedicated Christmas co-ordinator for 2004 and 2005; achieved 600 cover increase year on year both years • Responsible for the organisation and development of a strong Student night, bringing 3k additional revenue to the venue per week • Responsible for overseeing ‘offer change’ within the venue, whereby we closed for refurbishment, retrained our team, and re-opened the venue implementing all service/product excellence training 03/11/2003 – 26/07/2004 Permanents Consultant – Reed Hospitality, London • Business development and candidate attraction through company and in-house marketing • Building relationships and communicating via telephone, email and mail • Client visits and business consultancy • Candidate interviews and skill assessments • Maintaining and promoting reputation for service excellence at all times 01/11/2002 – 01/11/2003 Deputy Manager – SFI Group (Litten Tree), Croydon • 400 capacity, late night bar/club - with food led daytime operations • Turnover approximately £20k per week. • Ensuring excellent levels of customer service at all times • Management and training of approximately 15 staff, chefs and junior managers • Ensuring representation of brand standards and company policy at all times • Cellar management and stock control • Merchandising and promotional activity • Housekeeping and maintenance issues • Cost control • Liasing with suppliers, local authorities and security. 10/09/2000 – 20/09/2002 Assistant Manager – Swansea University Students Union, Swansea • Liquor Licensee of 400 capacity bar/club with late night license • Management and training of approximately 35 staff • Stock and cash control • Staff rotas • Implementing new customer service standards, including writing a staff manual • Liason with local authorities and university as well as contractors and suppliers • Cellar management • Marketing, promotions and merchandising • Working in close conjunction with entertainments manager to create successful business within Students Union, as well as developing good relationships with city centre bars and clubs 01/04/1999 – 20/08/2000 Bars Team Leader – Butlins Family Entertainment Resort 1996 – 1999 Various Bar and Restaurant positions Education Further Education 1996 - 1998 – Lancaster University – BA English Lit, Sociology & Culture/Communications Left due to family bereavement School/College 01/09/1989 – 20/07/1996 Caistor Grammar School, Caistor / Franklin College, Grimsby 10 GCSE’s grades A-C 4 A levels grades B - E Professional Qualifications and Training Personal license holder National licensee's certificate National entertainment licensee's certificate SIA Cellar management and draught dispense Talkdown and breakaway training National drugs certificate Basic financial management Intermediate food hygiene Basic health & safety and first aid Fire safety training Sales and local marketing training Staff and service – train to train Service excellence training References References available on request. I
Camberley, Surrey, United Kingdom