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Franco Miranda - Freelance Book Writing & Fiction Writing
1
Kudos
3.5
2 Skills
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Rate/Hr
Description not provided
Redbridge, United Kingdom
Tatyana Netova - Freelance Logo Design & Fashion Illustration
0
Kudos
4.5
2 Skills
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Rate/Hr
Description not provided
Ilford, Redbridge, United Kingdom

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Douglas Lathrop - Freelance Quality Assurance & Software Testing
0
Kudos
5.0
2 Skills
$40
Rate/Hr
DOUGLAS LATHROP, JR. 4 Tower Drive Cell (513) 969-5481 lathropd@bellsouth.net Newport, KY 41071 CAREER SUMMARY Quality Assurance Manager / Engineer: Directed and Managed multimillion dollar national and international quality projects and teams involving various industries for Kroger Co, Ascendum, Humana Inc., DST Health Solutions, Insuresoft/Applied Systems Inc., BellSouth, State of Alabama (DHR), and United States Air Force. EXPERIENCE OVERVIEW Leadership: Set vision and path for large, complex, and parallel projects, using detailed and complex methodologies, and rigorous QA processes. Worked with diverse and dynamic teams (telecommuters, overseas staff, vendors, and system integrators) to provide mentoring, motivation, and training under tight budgets and tough schedules. Management: All phases of SDLC - waterfall and iterative methodologies; quality management practices; all phases and types of testing; strategic planning & measurement; requirements management; program/project management; budget management; effort and schedule estimating; testing environment management & tool implementations. Accountable for staff HR responsibilities: performance management, salary/bonus planning, & recruiting. Technical: Breadth and depth of technologies include mainframe, client server, n-tier – web and proprietary client, Oracle EAP, TIBCO MDM, web services (Web Methods), ETL and point to point interfaces, intranet and extranet, single sign on, secure login, real-time & batch, and automated testing. Methodologies, Standards, and Tools: Lotus Notes, MS Outlook, Clarity, MS Project, Project Server, Rational Robot, WinRunner, Quality Center, QTP, TestTrack, Clarify, Jira, McCabe IQ, Word, Excel, PowerPoint, Access, Visio, VBScript, CA-Service Desk, SharePoint, MSF, CMM/CMMI, ITIL, Waterfall, Agile, TQM, software metrics. TRAINING • Entry, Mid and Advanced Level Air Force Leadership & Management Courses • Certified Program Manager - Air Force Level 1 Acquisition • Certified DMR Project Manager – “Project Management in a Consulting World” • Clarity – Project Manager & Resource Manager • Certified McCabe IQ Engineer • Total Quality Training - Strategic Planning, Goals, Metrics, Process Analysis • Value Management Training – Benefits Realization (Information Paradox) • Microsoft Visual Basic .NET, Microsoft Solution Framework, MS Project Server • 7 Habits of Highly Effective People • ITIL Implementation Overview • CMM/CMMI Assessment Training • SharePoint 2007 Computer Based Training • Online Trading Academy Mastermind/XLT EXPERIENCE July 2013- CARDOU LLC Newport KY Present Managing Partner • Create company for the purpose of trading currencies, equities, futures, and commodities. • Spent 1.5 years in training on trading concepts and platform tools • Prepared paperwork needed to establish trading accounts with 4 different firms and 6 different platforms. February 2010- Kroger Co. Cincinnati, OH July, 2013 Senior QA Lead • Led 4 major QA programs and projects - Rules Based Pricing, Targeted Coupons, Gift Registry, and Master Data Management & Product Lifecycle Management. o Master Data Management: Retail item information management system o Gift Registry: Online event registry and management system o Targeted Coupons: Retail coupon & discount management system o Rules Based Pricing: Retail price management system • Team sizes varied from 3 to 35 testers and values of $3M to $150M • Practiced risk based testing approach – team agreement on level of acceptable risk • Planned & scheduled deliverable compilation tasks – risk analysis, test scenario list, estimates, test plan, test case writing schedule, test case entry, test execution schedule, test results, test data acquisition plan, and traceability matrix • Conducted impact analysis and risk analysis for regression test planning. • Provided effort and duration estimates for all projects and types/phases of testing (System, System Integration, SOA, Performance, Automated, Disaster Recovery, Security, E2E, UAT, regression and data conversion testing). • Built QA project schedules to manage & track QA testing phase and task progress • Wrote and implemented Test Plans for each project - all phase and types of testing • Planned & managed system integration testing- some releases had up to 35 interfaces • Worked with project teams & users to plan and conduct full end to end testing • Coordinated with business/data analysts and end users to provide UAT support • Setup & managed Automated Testing approaches - cut costs and helped contain risks • Worked with teams to build QA processes specific to each program/project • Helped BAs assure high quality requirements and functional design documentation • Helped recruit, train and onboard new QA testers and leads • Spearheaded root cause analysis for high and critical defects – defect prevention • Participated with development teams in Agile Sprint Recap and Planning activities • Daily, Weekly, and Monthly status, issue, risk, and metric reporting • Member of release management team -coordinated code deploys for all environments o Managed concurrent testing for 2 releases and 3 phases of test execution o Accountable for 4 different testing environments that support ongoing release development activities and a production break-fix environment. • Helped teams implement Change Management process – manage change impact o Member of change control board responsible for providing QA impact analysis - responsible for adjusting plans, staying on schedule, within budget • Led daily defect triage meetings – Effectively evaluated and prioritize defect fixes • Conducted team meetings, project QA kick off meetings, & project status meetings • Wrote standard QA engagement language for master service agreements and statements of work. Helped negotiate statement of work language with each vendor. • Responsible for developing, implementing, and enforcing Program QA Governance. • Implemented a virtual QA support team - included business analysts, data modelers and profilers, interface support people, data analysts, and legacy application analysts. • Mixed waterfall and Agile development and delivery model. • Member of program process improvement team - responsible for improving release over release delivery as well as defect root cause analysis to help defect prevention August 2006 – Humana Inc. Louisville, KY October 2008 QA & Testing Program Manager • Led team of 24 responsible for developing & maintaining quality tools, reporting, metrics development, project management, and process management. • Assembled team that pioneered SharePoint technology usage within organization. o Created Quality and Release Management Portal to provide information related to enterprise software quality practices and release management tools. o Developed Master Release Calendar – provides enterprise view of release dates for 300+ applications via combined SharePoint and .NET architecture. • Directed team responsible for requirements, hardware environment design, load testing, training, conversion, and UAT for custom web based testing tool. • Managed development of Quality Management Reporting System – converted 50 Excel reports and charts to SQL Server based system accessed via web interface. • Responsible for enhancement and maintenance of existing Lotus Notes based testing management system. Supports 2000 users, library of 300,000 test cases. o Developed data warehouse to mesh legacy Lotus Notes DB with SQL DB • Conceived & developed quality metrics program - created metric development framework, metric profile & library concepts to facilitate successful metric adoption. • Spearheaded Change Management process and DB for tracking organization, training, documentation, work aid, process map, report, metric profile changes. • Participant on ITIL Release Management & Problem Management initiative teams. o Release management process re-designed to improve speed to market, enhance quality, and assure project benefit realization. • Developed effectiveness metrics for process changes to assure process adoption. • Program Manager for Medicare User Acceptance Testing (UAT) Program under Humana Testing Management Organization (TMO). • Built program from ground up while still delivering projects to production. • Transitioned Medicare business organization from chaotic/fragmented approach to UAT and project acceptance to alignment with all other lines of business. o Change involved process, culture, leadership, and organizational initiatives that impacted 30 individual teams. • Worked with several teams to introduce automated testing to their testing practice – cut 100’s of man hours from their regression testing activities. • Co-Led team that conceived, developed, and delivered data copy tool - cut hundreds of hours from test data creation process, increased quality of production products. • Conceived and wrote requirements for initiative to refine test data refresh process to selectively copy production data-reduced time and effort needed for this activity. • Quality Manager for user acceptance testing of IT Portfolio Management tool (Clarity) – rapid deployment for 1000 users with zero major defects. May 2005 – DST Health Solutions Birmingham, AL August 2006 QA/Design Manager • Directed Design team that consisted of 11 designers performing in various roles; Designer, Architect, Developer, QA Analyst. Responsible for requirements gathering, solution creation, technical design delivery, test planning. • Managed software design work for mainframe COBOL/DB2 PowerMHS HMO s/w. • Refined Architecture, Design, and Module Testing portion of SDLC processes – Cut design and testing effort by 20% while cutting defects by 35% • Implemented automated test management tool (Test Director) to document requirement traceability and provide SDLC team approach to test planning. • Maintained and improved work estimation algorithms. Created templates that allowed accurate custom estimates based on client type and release criteria. • Primary interface for software modification proposals, estimates, and sales support. • Accountable for progress, status reporting, risk identification, & issue escalation for continuous pipeline of 10-15 simultaneous and distinct projects at a time. • Created a repeatable process for data conversion design projects to support custom release upgrades, respond to government mandates, and fix data corruption problems. • Team designed 3rd party product interfaces using custom Application Programming Interfaces and XML technology – allowed quick expansion of product functionality. • Managed 100 person budget - revenue of $8m and expenses of $6m. • Responsible for weekly expense, revenue, & capacity forecast updates & projections. • Maintained release content forecasts – used information to manage resource leveling. • Performed root cause analysis for design defects, poor estimates, & quality problems. • Led effort to prepare for CMMI Level II – created/executed level III action plan. May 2003 – Insuresoft LLC (formerly Applied Systems Inc.) Northport, AL April 2005 Development/QA Manager • Directed and managed development activity for Diamond Policy Management System for Auto and Life Insurance Carriers. • Managed 28 person staff, five distinct teams; Production Support, Quality Assurance, Special Projects, Database Development, & Account Implementation. • Responsible for automated testing (Rational & Mercury); software metrics; quality management tool evaluations, selection, and implementation • Managed VB6 to .NET code conversion, N-tier development, custom development, database design/architecture, multi office coordination, data conversions. • Implemented Architecture team, matrix staffing model, & spiral development model. • Created and presented product vision to staff and various client executives, implemented resource management tool, PM practices, defect management teams. • Justified acquisition and implementation of McCabe IQ quality measurement tool. o Created product offering from tool’s capabilities resulted in major sale. o Presented strategy of use to clients – enhanced client “good will”. • Leader of software process re-engineering efforts; source code management, version control, build management, testing prioritization, development process integration. September 2001- Competent Staffing Resources, Inc.: Client - BellSouth Birmingham, AL April 2003 Program Manager/Senior QA Consultant • Integrated Testing & Analysis System (INTAS) implementation consists of several hundred mid-range servers housed in Data Centers and tens of thousands of clients. • Managed development and implementation projects for INTAS application. • Led response to best practices audit – Presented successful out brief to executives. • Responsible for QA standards; disaster recovery, defect and code management. • Led design, testing, installation, and implementation team during $2m h/w upgrade. • Wrote Quality Assurance plan-standards compliance & minimized defects resulted. • Performed impact analysis of vendor application upgrades and BellSouth IT infrastructure modifications to determine timing of system upgrades. • Managed capital investment and expense budgets totaling more than $3.5m. • Maintained relationship with enterprise development teams to oversee migration and integration with other applications. All milestones ahead of schedule, under budget! • Managed relationship between project team, five vendors, IT infrastructure organization and company wide customer base. April 2000- Comforce, Inc.: Client – BellSouth, Accenture Birmingham, AL August 2001 QA Program Manager/Senior Consultant • Managed many diverse system development projects - Demonstrating risk, issue, action item, deliverable, budget, vendor, client, project, communication, jeopardy, quality and cost/schedule management skills. • Employed BellSouth SAMR2 & Accenture Method/1 system development methods. • Developed Quality Assurance plans for all projects and facilitated compliance. • Managed human resource, capital equipment, and expense budgets totaling $2.9m. • Contributed strong CMM knowledge and experience to CMM Level II certification. • Produced high quality IT development life-cycle cost and schedule proposals. July 1999- DMR Consulting Group, Inc.: Client - State of Alabama, DHR Montgomery, AL March 2000 Technology Assessment Manager • Managed technology assessment for purchasing & supply chain management project. • Participated in an integrated consultant and customer team responsible for performing technology, process, organization, and culture analysis. • Prepared and delivered technology architecture schematics, product and vendor evaluations for short-term/long-term technology improvements to DHR Executives. • Performed QC duties for internal and external deliverables at engagement gates. • Expertly prepared and delivered engagement progress presentations and deliverables. • Identified previously unknown technical and functional capabilities to management - demonstrated how current environment could be improved using existing resources. • Wrote proposal to develop and implement Procurement S/W Acquisition program. • Hand-selected as Project Management Career Path Manager - Developed training plans, mentoring guidelines and Project Management career counseling program. November 1997- DMR Consulting Group, Inc.: Client - BellSouth/Andersen Birmingham, AL June 1999 Team Lead/Senior Project Manager • Contributed to two Strategic Plans for Year 2000 testing and led creation and tasking of Y2K Environment Team. Largest project awarded to business unit, $10 million. • Mapped complete and detailed Y2K testing process - used as risk assessment tool. • Provided direct support to top-level Program Manager and Business Unit Director. • Spearheaded McCabe V2000 (Application Testing Specialty Tool) justification, acquisition, training, setup, configuration, technical support, tool upgrades. • Managed team of six McCabe specialists - developed task plans, processes, deliverables, project schedules, and custom tools. July 1993- USAF, Software Design Center Montgomery, AL October 1997 Chief, Implementations & Development & Superintendent, Operations Support • Responsible for Air Force Space Command Defense Messaging System (DMS) • Supervised and led eight hardware and software site survey and installation teams. • Participated in negotiation of four major contracts totaling - $21m. • Developed model to predict required equipment quantities for over 300 sites. • Led teams that performed six site equipment installation surveys in two months. • Presented DMS briefings to senior leaders throughout Air Force and DOD. • Resource advisor for team of seventy - Increased moral and quality of deliverables. • Managed development, maintenance life-cycle and technical support activities for sixty developers impacting 195 sites, 14500 users and $4.2m annual budget. • Directed sustainment program for 2,000 COBOL programs - 1.8m lines of code. • Participated in Level II and III CMM assessment of software development processes. • Contract Quality Assurance Evaluator responsible for $18m in development tasks. EDUCATION • 1991 - Community College of the Air Force, Montgomery, AL A.A.S, Information Systems Technology • 1989 - Community College of the Air Force, Montgomery, AL A.A.S., Computer Science Technology ADDITIONAL INFORMATION • Retired from the U.S. Air Force with rank of Senior Master Sergeant (E-8). • Top Secret Clearance while in U.S. Air Force. • Owned Stop-A-Minute convenience stoar • Started and operated Automation and Information Technologies Consulting • Started and Operated CarDou LLC Trading company • Senior, Wright State University, B.S., Computer Science (210 qtr hours)
Newport, Kentucky, United States
Jazzmyn - Freelance Song Writing & Writing
0
Kudos
1.0
2 Skills
Ask
Rate/Hr
I have no professional experience in the field. I write often; I would like the opprotunity to connect with anyone willing to take a chance to create magic. Love and Christian lyrics seem to be produce naturally within me, and I'm open share with all.
Mooresville, North Carolina, United States
Olivia L Kaiser - Freelance Editing & Internet Ad Sales
0
Kudos
3.0
2 Skills
$15
Rate/Hr
Olivia L. Kaiser Work Experience: March 7, 2007-February 28, 2009 Filenes’s Basement – Human Resource Coordinator Springfield, Pa 19064 Daily Operations • Human Resource Coordinator • Responsible for the hiring and training of the employees for our company. • The duties included establishing the training in a timely manner the training consisted of knowledge of the company and the cash registers and how to process credit cards, checks and discounts when these applied. Also was responsible for the training of employees for customer services, making sure there was coverage for each shift and making sure that payroll was put in on time for about 80 employees, I managed the weekly schedules for all the employees. Including vacation time sick time and coverage for that person or persons who were out sick or was on vacation. • Opened the registers for the daily operations for the day. • Cash Office management • Responsible for the nightly receipts from the registers and getting it ready for daily pickup. • I counted the safe before I started balancing and when the receipts were balanced the safe was recounted to the expected amount required in the safe. Any discrepancies in the safe were fixed before the pick up and then recounted. • Responsible for making sure that credit cards left by customers were dealt with in a timely manner, including calling the bank to let them know that the person left their card. I also made sure there was enough change in the safe for the holiday schedules. Work Experience: May 8, 2000-March 2007 Mid County Senior Services - Program Coordinator Broomall, Pa 19008 Daily Operations • Responsible for the daily implementation of the Independence Program activities, which engages (approximate # of) participants. • Greet each participant and caregiver as they arrive each morning and receive feedback on participant function levels at home. • Direct program assistants in implementing activities and personal care. • Provide personal care assistance when needed. • Anticipate the participant’s needs and know their idiosyncrasies. • Assist in managing participant transportation problems when they occur. • Supervise the program assistants and volunteers • Schedule outside entertainment Activity Programming • Develop monthly activity calendar for the Independence Program. • Assess participants’ abilities and interests and choose appropriate activities in response to the participant’s needs and personal preferences. • Implement the Cognitive Fitness program at appropriate skill levels. Care Planning • Report participants’ behavioral and functional changes to the Center Director. • Assist Activity Specialist in the care planning process by noting changes in participants’ level of functioning. • Update care plans every 6 months and engage participants & caregivers in a care plan update • Write monthly progress notes including interest level in activities and outcome measures. Certifications • CPR • First Aid • Medication decertification training. • Certified in the requirements of the Commonwealth of Pennsylvania Department of Agriculture, bureau of Food Safety and Laboratory Services Computer Skills • Word, Excel, Outlook, Publisher, Microsoft Office Education: BA in English La Salle University
Philadelphia, Pennsylvania, United States
Ian MacDonald - Freelance Digital Art & Photo Editing
0
Kudos
3.0
2 Skills
$100
Rate/Hr
I am a digital artist with 2,000 of my images for viewing in an online gallery. While I have an extensive, senior executive, business background in large corporations, what I really enjoy doing is creating imaginative digital art. This has made me skilled in removing blemishes, enhancing colors, body shaping, removing back grounds, adding and removing subjects from digital photographs, etc. I actually enjoy the painstaking challenges of fixing other people's photographs. If you are looking for a creative person with imagination who will give you something different then I'm your man. I have used my creativity in the past to successfully develop products that realized millions of dollars in profit. Not only could I create products that fulfilled needs but I could teach the large sales forces that worked for me in how to sell the products. My first successes in business were in as a top salesman.
Toronto, Ontario, Canada
Carriann Lewis - Freelance Medical Translation & Transcription
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Carriann Lewis Objective: I recently graduated from Kaplan University with an Associate of Applied Science in Medical Transcription. I completed over 600 hours of coursework in medical terminology, anatomy and physiology, grammar and punctuation, proofreading and editing, and the legal and ethical responsibilities of a transcriptionist. I completed an “in-house” internship at Kaplan for my last semester and averaged a 3.48 GPA. I would gladly purchase a C phone in order to work with you. Skills: Excellent proofreading 75 words per minute average 99% accuracy level Proficient in Microsoft Word Experience: Orthopaedic Associates of West Florida 430 Morton Plant St # 301 Clearwater, FL 33756-3395 (727) 461-6026 November 15th 2011-January 6th 2012 (temp position) Duties included; maintaining patient files, fulfillment of records requests. Water Gardens by Matt 230 15th Street N.W. Largo, FL 33700 727-430-1271 Matt Whiting www.watergardensbymatt.com Duties include; all office manager duties. February 1999-October 2011 Office Team 877 Executive Centre Drive W. Suite 200 St. Petersburg, FL 33702 727-576-6621 January 1998-January 1999 Duties Included; Receptionist duties Express Staffing 1550 McMullen Booth Road Unit F-4 Clearwater, FL 33759 (727)712-0607 March 1996-September 1997 Duties Included: Switchboard operator
Largo, Florida, United States
Mike Holt - Freelance Technical Writing & Business Writing
0
Kudos
5.0
2 Skills
$35
Rate/Hr
30+ years experience as a technical and business writer, technical illustrator and graphic designer. With a broad background in business and industry I am fully capable of handling assignments professionally, competently and efficiently. I bring additional benefits of criticism, due diligence, business advice and project management to the table. My rate shown is my minimum, I actually charge depending on the project since there is a wide range of complexity and skill requirements involved. If you want the best job you can get, please contact me. My website contains my resume and experience in some detail.
Victoria, British Columbia, Canada
Kimberly Shannon - Freelance Writing & Editing
6
Kudos
5.0
2 Skills
$25
Rate/Hr
I am an observational humorist. My personal writing is not politically correct, censored, polite, or apologetic. I write to entertain, and I'm damned good at it. My published work has earned me a HUGE fan base and social media following, and about fourteen bucks in cash, which is why I write to entertain and move my readers and myself. Hi, I'm Kim Shannon. Really? You're still here? Wow. Okay then... um... I suppose I should probably tell you some things about myself that you might NOT be repulsed, shocked, offended, or _____________ (insert your own "tsk, tsk" synonym here) by. Hmmm... Lemme think. Oh, okay, I've got something. Because, as a potential employer, you'll actually be PAYING me for my extraordinary writing abilities & superior skills in the genre of all things grammatic, I will HAPPILY and EARGERLY write in YOUR voice, about YOUR topic of choice, crafting the piece using YOUR preferred writing style. If you need a militant Christian newsletter, I'll switch my moral compass to "God Fearing" and produce the most righteous piece of literature a congregation has laid on since the Commandment tablets. Hallelujah! What I'm saying to you, dearly treasured potential client, is this: Although my personal work is louder than life and not for everyone, I am, of course, more than willing to hit "mute" on the volume control when I am writing for, with, or in representation of your business, your product, your project, and/or yourself. I'm glad we got that out of the way. Please bear with me while I brag a smidge... I graduated from the University of Rhode Island with a degree in English. That and my notes from my minor studies in Journalism have served wonderfully as kindling during the cold winter months. Happily, they also have provided me with the knowledge to be able to proudly say the following: I am an experienced and published writer/editor with a natural (as well as educated) eye for all things grammatically and contextually incorrect. I offer services as a content writer, media journalist, editor, copywriter, ghost writer, proofreader, blogger, and social media manager extraordinaire (which means I write, post, and manage your Twitter Account, Facebook Fan Page, Google Plus Account, and any/all other forms of social networking & marketing. I create web content, write articles, ebooks, informational wikis, how-to manuals and newsletters. I will write, edit and proofread everything from blog posts to epic novels and will go through YOUR content, whatever it may be, with a fine-tooth comb. You will find that my work ethic is stellar... I guarantee accurate, original work and the fastest turnaround times you'll ever experience! I currently have several well established blogs, websites, social media vehicles and magazine/online columns of my own, all of which have a large number of loyal readers. I specialize in: *Writing *Copywriting *Editing *Proofreading In these categories: *Creative Writing *Writing for Business *Educational/Academic Writing *Legal Agreements and Contracts I specialize in writing, copywriting, editing and proofreading in these categories: *Creative Writing - Novels & Novellas - Fiction, Non-Fiction, Memoirs - Articles, How-To-Guides, User Manuals - Short Stories - Blog Posts *Writing for Business - Mission Statements - Product Brochures & Informational Flyers - Business Plans - Proposals - Marketing Literature - Letters and emails - Employee Handbooks - Policies and Procedures *Academic Writing - Research and Term Papers - Thesis Work I am also skilled and experienced in the following areas: Social networking, blog design and optimization, image manipulation and editing, transcription (Including medical and legal), marketing, networking and promotion. Impressive, right? I'm hoping the above diatribe served to win your interest in my services and myself, even if just a spark.
Atlantic City, Philadelphia, Wilmington, United States
Carolina Serrano - Freelance Language Translation & Website Design
0
Kudos
3.5
2 Skills
$30
Rate/Hr
Carolina Serrano E-mail: carolina@elandar.com PROFILE Translator, graphic designer and marketing person. AREAS OF EXPERTISE Translation Management Journalism Marketing & Advertising Advertising Sales Editorial & Feature Story Writer Marketing and Product Development Public Relations & Communications Customer Relationship Management Media Analyst Public Affairs Government & Non-profit Relations Literature & Political Analyst KEY ACCOMPLISHMENTS ß Founded a world-class translation service in 1989.
Glendale, California, United States