Freelancers : Havering

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Kirti monga - Freelance Hindi Translation & Children's Book Writing
0
Kudos
4.5
2 Skills
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Rate/Hr
M.Sc. (Computer Science) Guru Nanak Dev University, Amritsar with 65% marks in July 2006 B.Sc. (Information Tech.) Guru Nanak Dev University, Amritsar with 69% marks in July 2004. Projects Undertaken M.Sc. : Web site designing for a school B.Sc. : Library Management System IT Credentials MS Office, Internet application, HTML, Flash, Web...
Romford, Havering, United Kingdom

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Tamilmani - Freelance IVR & Software Design
0
Kudos
4.5
2 Skills
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Rate/Hr
Tamilmani T Phone: +91 91766 02609 (M) E-Mail: erotamil@yahoo.com Seeking middle level assignments in IVR Projects / CTI Solutions / Requirement analysis, Developing, Testing & Deployment with a growth oriented organisation PROFESSIONAL SYNOPSIS ? A dynamic professional with 7+ years of experience in Team Management of IVR Projects, CTI Solutions, Development, Testing and Deployment. ? Presently associated with Lattice Bridge Infotech Pvt. Ltd., Chennai as Sr.Team Leader ? A project planner with expertise in planning and executing various IVR projects in compliance to quality standards. ? Holds the distinction of working with customers like TTML, TTSL, Vodafone, Airtel, NSN, Nuance etc. ? Comprehensive understanding of software testing including creation of test scripts / cases and writing test cases for UAT. ? Comprehensive knowledge of exposure in integrating Inbound IVR with different PBX (Avaya, Coral, Alcatel etc.) ? Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. ? Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management. IT SKILLS Language : ASP, Visual Basic 6.0 Environment : Windows, Basic Operating Knowledge of Linux Hardware : Dialogic, Donjin, NMS IVR Platform : Genesys IVR & Framework solutions, Genesys Voice Portal 7.6 (GVP), CTADE, Televasic, Amdale’s PowerConnect, Envox studio 7.1(CDP), Nuance 9.0.3 and Real speak 4.5, OSI / NAR tool for generating OSR Reporting. Database : MS Access, IBM DB2 CORE COMPETENCIES Project Management ? Managing overall operations for executing CTI projects involving scoping, initiating, high level design & architecture, resource mobilisation, execution within cost & time parameters. ? Monitoring / tracking projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects. ? Conducting project closure meetings and addressing all the important issues. ? Defining best practices for project support and documentation. Delivery Management ? Project planning, scoping, estimation and tracking. ? Implementing project plans within preset budgets and deadlines. ? Steering delivery management for technical deliverables of concurrent projects. ? Negotiating SLA’s for large and medium-size CTI projects. ASR Solution Delivery ASR Based IVR System ? Implemented ASR based Railway enquiry IVRS for Southern Railways & East Central Railways, Chennai. ASR Based VAS Services ? Implemented Multi modal (ASR and DTMF) based Value added Services for TTML, Mumbai. TRAINING UNDERGONE ? Open Speech Recognizer (From Scan Soft) ? Genesys IVR & Framework Solution, Genesys Studio (GVP) & Installation and configuration (From Genesys) ? Project Management in Speech Technology conducted by Nuance ? ISO 9001:2000 Internal Auditor’s Training (From Lattice Bridge) ORGANISATIONAL EXPERIENCE Since Aug’03 with Lattice Bridge Infotech Pvt. Ltd., Chennai Notable Achievements ? Developed & Implemented IVR application world cup live score update for RPG & BSNL. ? Developed & Implemented speech based Arrival / Departure information enquiry system for East Central Railways. ? Developed & implemented Automatic CAB Pick-Up & Drop booking system in GVP Studio 7.5, Installation of IPCS SIP Server & Audio codes Media Gateway for Exl Technologies Noida. ? Developed & Implemented Vodafone Customer Care (50777) in ROTN and TN circle in SS7 based system using Dialogic SPCI4 and DMV1200BTEP card. ? Developed & Implemented Vodafone Customer Care (FAF) in ROTN and TN circle to high capacity infrastructure while using the Donjin Keygoe Multimedia Switch platform. ? Successfully developed & implemented TTSL Prepaid Customer Care Speech (ASR) based call center project for PAN India in 14 languages using nuance (Grammar Development & Application Development) ? Successfully developed & implemented TTSL ABU – Access Business Unit Customer Care IVR based call centre project. ? Successfully developed & implemented TTML CDMA CC ASR application being deployed in TTML Pune site. ? Successfully developed & implemented Tata Docomo Customer Care IVR application in GVP 7.5 being deployed in TTML Pune site. ? Managing & coordinating with a team on prepaid customer care IVR (777), Dealer Help Line (DHL) for Vodafone UP-East. ? Presently managing & coordinating on prepaid customer care for Tata Docomo (TTML) using Natural Language ASR. ? Played a key role in implementing Nuance ASR & TTS installation & configuration across all 24 circles within 2 months for Bharti Airtel’s Single IVR Project; Nuance was the main contractor for this project. ? Successfully implemented Nuance regional language pack (14 languages) installation & configuration across all 24 circles within 2 months for Bharti Airtel’s Single IVR Project; NSN was the main contractor for this project. ? Significantly engaged in Windows Hardening and Hygienic configuration for all 24 circles within 1 month for Bharti Airtel’s Single IVR project; NSN was the main contractor for this project. ? Bulk SMS system for IOCL to push messages through SMSC using SMPP. ? Prototype for banking & non banking transaction for ICICI using GVP 7.6. Overseas Exposure ? Information Portal for Abu Dubai Tourism Authority in GVP 7.2, Abu Dubai. ? ISD & STD enquiry portal for etisalat in Genesys Voice Portal 7.5, Dubai. ? Discussed different CTI Solutions & implemented IVR & Call Center solutions. ? CCE Feedback OBD for Du telecom, Dubai. ? Performed Integration Testing of: - Line side E1 testing with Alcatel PBX. - Call Center Testing with Donjin board - SS7 Testing with SPCI4 and 300 JCT Card. - Call Center Testing with Dialogic DMV1200 Nov’02 – July’03 with Integrated Retail Management Consulting as IT Support Engineer Notable Achievements ? Successfully designed & implemented process mapping solutions for Reliance WebWorld across India. QUALIFICATIONS Master of Computer Applications (M.C.A), From Bharath Institute of Science and Technology, University of Madras, Chennai completed during the year 1999-2002, with aggregate of 75.60%. Bachelor of commerce (B.Com), From Kongu Arts and Science Collage, Bharathiyar University, Erode completed during the year 1996 - 1999, with aggregate of 59.60%. PERSONAL DETAILS ? Date of Birth : 20th May 1978 ? Marital Status : Married ? Nationality : Indian ? Passport Number : B0377213 ? Residential Address : Plot No 38, Old no 4, New no 9, 7th Cross Street, Rajalakshmi Nagar, Velachery, Chennai - 600 042
India
Nick Jones - Freelance Article Writing & Blog Writing
0
Kudos
2.5
2 Skills
$5
Rate/Hr
Hey guys, my name is Nick. I am a young writer, just looking to start my career. I currently study and work as a Youth Pastor and "Amateur Theologian" for Fusion Church in Auckland New Zealand. My writing style is versatile, I have written regularly anything from lyrics for local bands to blogs, articles, sermons, and music reviews for small websites. I'm hard working and creative and love to be challenged in my abilities.
Auckland City, Auckland, New Zealand
Jason P. Henry - Freelance Fiction Writing & Book Writing
1
Kudos
3.5
2 Skills
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Rate/Hr
I am a new to the market freelance/fiction writer working out of Central Ohio. My main focuses are fictional short stories and novels. My style tends toward suspense, thriller, horror and the supernatural with a flare for sarcasm and twisted humor. My talents go beyond my interests, I have also worked on non-fiction, poetry, essays, speeches and articles.
Ohio, United States
Joseph Cupac - Freelance Ad Design & Graphic Design
0
Kudos
5.0
2 Skills
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Rate/Hr
BACKGROUND SUMMARY Determined and creative individual who completed an Associate Degree in Graphic Design with emphasis in print production and corporate design. Developed communication and leadership skills during several team oriented activities at PTI. Adaptable individual who works well as part of a team or individually to produce quality results. EDUCATION Pittsburgh Technical Institute, Oakdale, PA Associate in Science Degree, Graphic Design, July 2011 Areas of Concentration Digital Illustration, Digital Imaging, Web Design, Corporate Design, Advertising Design, Production Computer Knowledge Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Dreamweaver, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, (X)HTML, CSS G&S Signs Bridgeville, PA April 2011 to July 2011 I designed and produced signage for customers at their request. Made banners, election signs, Signs for business’. Answered phones, talked with customers about signage. RELATED EXPERIENCE Freelance Web Design, Pittsburgh, PA July and Agust 2011 Designed Congrats Marketing’s website. Freelance Designer Lincoln Junior Senior High School, Ellwood City, PA November 2008 and January 2009 Designed ceiling tiles that were applied in several class room settings. WORK EXPERIENCE St. Moritz, Pittsburgh, PA April 2011 to July 2011 Custodian Huber Group, Pittsburgh, PA June 2010 to April 2011 Custodian Erin Vrankovich, Ellwood City, PA March 2009 to June 2010 Filer ACTIVITIES / ACHIEVEMENTS Activities Art Director, Lincoln Junior Senior High School, December, 2008 Earth Day Assistant, Lincoln Junior Senior High School, April, 2009 Volunteer, Holy Redeemer Church, October, 2009
Ellwood City, Pennsylvania, United States
Chantel McGleno - Freelance Children's Book Writing & Poem Writing
2
Kudos
4.0
2 Skills
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Rate/Hr
Writer of poetry and children books. I have slowly began to broaden my horizon with self help books. I have several ebooks published through amazon.com, barnesandnoble.com and lulu.com. Writing has always been a passion of mine. I would love to create a christian children's book and possibly children's activity/cookbook. I would love to help show children that they can eat healthy and really enjoy it as well.
United States
Heather Necessary - Freelance Album Design & Flyer Design
0
Kudos
5.0
2 Skills
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Rate/Hr
EXPERIENCE Blue Dog Imaging, Selinsgrove, PA 2001-Present Owner / Photographer • Single-handedly established a start-up business successfully. • Created and implemented effective filing, storage, invoicing and archiving systems. • Oversee daily operations of photography studio, from meeting with clients, documenting and processing orders and taking photographs to being a liaison with outside vendors, scheduling appointments and order tracking and fulfillment. • Developed company website, and maintain a strong web presence through constantly updating the site, weekly blog posts and online networking. • Maintain quality control and ordering systems, constantly seeking new ways to improve customer service. Continually implementing new products to remain competitive and satisfy client needs. • Transitioned business smoothly from a film based studio to 100% digital, learning various softwares and helping set up an in-house networked server, updating technology as needed. • Worked with clients as diverse as Project Solutions, LLC (for Toyota), Whitaker Center, Sunbury Community Hospital and Susquehanna University. Images by Design, Austin, TX 2000-2001 Production Manager / Assistant • Personal Assistant to owner of photographic studio. • Duties included ordering and assembling client jobs, quality control of final product and assisting on photo shoots. Principal liaison with outside vendors. • Organized client files and tracked job progresses, while working effectively under strict deadlines. Adtech Photo Imaging, Houston, TX 1998-2000 Customer Service Manager • Served as co-manager in customer service department for a large commercial photographic lab, with the Houston Medical Center being a principal client. • Invoiced and tracked orders, coordinated deliveries and schedules, served as liaison between clients and lab personnel. • Trained and supervised new customer service employees. • Cross-trained in production areas, filling in as needed on large volume jobs and during new employee training. Served as staging assistant during photographic shoots at the Houston Convention Center. • Selected as the primary associate for confidential projects, overseeing the assignment from start to finish. EDUCATION Art Institute of Philadelphia, Philadelphia, PA 1994 Associate of Specialized Technology: Photography VOLUNTEER Children’s Discovery Center, Inc., Selinsgrove, PA 2009- Present Board of Directors Part of a group of ten volunteers who create and implement policies for a Keystone Stars 4 Star daycare center including maintaining and overseeing monthly budgets and accounts and creating fundraisers.
Selinsgrove, Pennsylvania, United States
Meg Davis - Freelance Editing & Content Writing
0
Kudos
4.5
2 Skills
$25
Rate/Hr
I am a passionate writer and editor with seven years of professional experience. My specialties are technical documentation and non-fiction. I am also skilled in editing creative fiction. I understand the nuances of grammar and style like few do, even other native English speakers. With a BA in English and experience with training manuals, grant proposals, news copy and academic writing, I am qualified to complete your project to the highest standards. If you need Latin translation, my associate's degree in Latin makes me the right person for the job. Contact me if you seek keen attention to detail and respect for your voice.
Portland, Oregon, United States
David De Anda - Freelance Digital Art & UX Design
0
Kudos
2.5
2 Skills
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Rate/Hr
Profile I am a graduate from San Jose State University with a degree in Fine Art and a minor in Biology. Shortly after graduation, the September 11 attacks drove me to aggressively pursue a career as a Fire Fighter. Earning a degree in Fire Science at Mission College in 2003, I then completed EMT training at West Med College and became a certificated EMT for Marin County in 2005. While completing the course work, I successfully completed the requirements which allowed me the privilege to become a Volunteer Fire Fighter for the city of Santa Clara ( Tanner Hose Company). Unfortunately, I suffered an injury during a training drill which curbed my career with the fire department. I then choose a career in education. I completed 2 teaching credentials and my Masters in Education (2009) and taught for several years in the public school system. However, my true passion has always been art. A similarity I share with many artist’s is the pursuit to develop and grow artistically . Therefore, to maintain industry standard artwork I have continued to develop my skills by utilizing various resources such as instructional videos, on-line forums, tutorials, blogs, wikis, and chat-rooms. Job Title, Company Name Freelance Web Designer and Illustrator 2009 - Current Skills Summary -Exceptional traditional artist with strong understanding of art elements and principles. -Experience using Photoshop and Painter. -Experience in creating realistic textures from photo reference and from scratch. -Contacting publishing companies and pitching story ideas. Job Title, Company Name College Student San Jose State University - 2005-2007 Animation & Illustration National University - 2005 - 2009 Teaching Credential Course Work Job Title, Company Name Art & Math Teacher - Sunnyvale School District Columbia Middle School - Sunnyvale, CA 2003 - 2004 Responsibilities Desgin and develop art curriculum and course material for students. Deliver lectures to students on Art and Mathematics. - Provide an exiting classroom experience to students during lectures. - Maintain files, grades, artwork, student portfolios. - *****, evaluate and grade students performance ( Formal and Informal Assesment). Job Title, Company Name Santa Clara Firefighter - Volunteer Division - Tanner Hose Co. Santa Clara, CA 2002 - 2003 Responsibilities Attend V/R Officer’s Staff Meetings Interact and educate the cummunity on fire awarness. Training Division Personnel required to perform and master various drills (SCBA Donning / Interior Search and Rescue / Ventilation - Smoke Ejectors / Engine Familiarization / Salvage and Overhaul / Use, Care & Maintenance of Salvage Covers / Ground Ladders / Reverse Lay Hose Loads / Liveline Pulls / Setting up and Handling Master Streams). Education National University — Masters in Education 2009 National University _ Single Subject Teaching Credential Art (TC1) 2009 National University - Multiple Subject CLAD Credential (TC2) 2009 West Med College - EMT Certificate - 2005 Mission College - A.A. Fire Science 2003 San Jose State University - B.A. Art / Minor: Biology 2000 San Jose City College - Associates of Arts Degree 1998 Skills Adobe Creative Suite (Acrobat / Illustrator / InDeign / Photoshop) Macromedia Captivate (Macromedia MX 2004 - Dreamweaver / Fireworks) / Microsoft Office Exceptional traditional artist with a strong understandings of art principles and color theory Experience in creating realistic textures from photo reference and from scratch Experience in working as a responsible and courteous team member Referrals Art Kilinsky - Art Director Cisco Systems - artkilinski@verizon.net Courtney Granner - SJSU Professor and Academic Advisor - jgranner@email.sjsu.edu Alice Carter - SJSU Professor and Academic Advisor - aacar@email.sjsu.edu
San Jose, California, United States
Dennis - Freelance Cartooning & Animation
0
Kudos
3.0
2 Skills
$25
Rate/Hr
im known as a verry goofy person I'm interested in drawing funny cartoons I can do endless different voices for animation , I been drawing cartoons an characters my hole life I'm in my late 20s an I'm seriously interested in cartoon drawings an voice overs I can draw anything also not just cartoons an commics
Canada