Technical Support Freelancers : Lancaster, Pennsylvania

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Eric Leese - Freelance Network Administration & Technical Support
1
Kudos
4.5
2 Skills
Ask
Rate/Hr
na
Lancaster, Pennsylvania, United States

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Micheline Abiaad - Freelance Album Design & Flyer Design
0
Kudos
3.5
2 Skills
$20
Rate/Hr
Micheline AbiAad PROFESSIONAL SUMMARY: • Degreed professional with over 10 years of progressive technical experience including Software Quality Assurance, Technical Support and moderate Software Development. • Proficient in manual testing, white box testing (e.g. C, HTML) with limited exposure to automation testing. TECHNICAL SUMMARY: Windows XP/2000 Brio Rational Robot automation software Vista Empirix for Web Application Testing Microsoft Office 2000 Test Director Visual Source Safe Ghost Software-Windows XP/2000/Vista, Clarify Microsoft SQL 2000, 2005 Tracker Oracle Visual Intercept Toad IBM Rational Manual Tester IBM Rational ClearQuest PROFESSIONAL EXPERIENCE: Antonio’s Auto Care Inc. (12/2010 – present) CONSULTANT – Part Time • Contact previous and existing customers. • Post Advertisements online for Marketing. • Enter and update customer data in All Data and Mitchell On Demand. • Assist in Troubleshooting computer and internet related issues. Dexcom, Inc. (12/2009 – 12/2010) QUALITY ASSURANCE ENGINEER II (V & V) • Design, create and execute manual test cases based on software requirements and specifications. • Record and track issues in the bug tracking system. • Document test results and report test progress. • Communicate and work with Software Engineers and discuss root cause of issues. • Tested medical device application manually which included GUI, UI and Data Testing. AMN Healthcare, Inc. (3/2008 – 7/2009) SENIOR QUALITY ASSURANCE ENGINEER • Prepared and Executed test plans and test cases. • Tested multiple AMN software projects and web sites using both manual and automated testing methods which included GUI, UI and Data Testing. • Documented and prioritizes defects while ensuring that all defects are addressed in the development lifecycle to resolution. • Created, updated, and maintained automated test scripts. • Performed Functionality, Sanity, Smoke and Regression Testing. • Supported Business users during UAT Training LPL Financial Services (8/2007 – 3/2008) SENIOR SOFTWARE TEST ENGINEER • Performed Functionality, Sanity, Smoke and Acceptance Testing on Internet-based application for LPL Financial services. • Prepared test scripts using Test Director. • Used Microsoft SQL for Data validation. • Participated in QA Test Documents reviews. • Engaged in writing and keeping track of defects in Test Director. Mitchell International (8/2005 – 8/2007) SENIOR SOFTWARE TEST ENGINEER • Technical Lead on a client application that provided data online. • Prepared and Update Estimate of Work, test plan documentation, test case documents and test summary reports. • Participated in QA Test Documents reviews. • Assisted Test lead in providing estimates and analysis on assigned projects. • Supported QA Lead in providing Weekly Status reports for my assigned projects. • Performed Smoke, Full functionality and Regression testing. • Participated in Project related and Review meetings when product was ready for QA and Production Deployment. • Used MS Tracker for entering Defects. • Used Toad to run queries to verify and update Test database. • Created automated Test Script using Quick Test Pro. • Member of an auditing team which involved auditing QA documents and processes from beginning of the QA process to the end such as Estimate of Work, QA Project Schedule, Test Plan, Requirement and Functional documents, Test Case Documents and Summary Reports Newgen Results Corp (4/2002- 8/2005) SOFTWARE TEST ENGINEER • Technical Lead on a project for an Internet-based application which provided services to clients. • Prepared test plan documentation, including functional lists and test cases. • Performed Full functionality and Regression testing. • Participated and Organized Release Meetings when product was ready for QA and Production Deployment. • Updated Clarify defect Database on a daily basis and produced status reports. • Assisted Customer Support with customer and product related questions. • Utilized Microsoft SQL – SQL Analyzer to run queries and verify Database for Web Based project to ensure entries made on the site are saved and jobs running are pulling data correctly. • Used SQL +, TOAD and SQL Navigator to verify report outputs, database records for a client software which gathers client information and records and store them for weekly and monthly reports. • Worked with automated Engineer and ran scripts developed in Rational Robot. • Created scripts for Web Application using Empirix automation software. eCloser (10/2000 – 4/2002) QA ENGINEER • Performed Full functionality and Regression testing on an Internet-based application, www.ecloser.com for automated loan processing. • Prepared test plan documentation, including functional lists and test cases. • Assisted in writing release notes, readme files and instructions manuals. • Provided user training for new employees within the QA group. EDUCATION: BS - Electrical Engineering / San Diego State University.
La Mesa, California, United States
Britt Thompson - Freelance Blog Writing & Content Writing
1
Kudos
3.0
2 Skills
$15
Rate/Hr
Old man looking to begin something new. Retired from Hotel industry where I wrote training programs and such for many Rooms Division positions. Excellent sense of humor, punctual, filled with respect for those with whom I work (most of the time!). Not a master wordsmith, however, command a fair knowledge of the King's english and the preferred use thereof. Contact me to see if we have mutual respect for your project.
Panama City Beach, Florida, United States
ShawnaLee Woolson - Freelance Creative Writing & Proofreading
0
Kudos
5.0
2 Skills
$20
Rate/Hr
I have been a college level tutor for over 5 years and have maintained a GPA over 3.0. I have also taken several courses that require hefty assignments, such as several psychology course, sociology courses and english courses. I was a personal assistant for two years to the Dean of Academics at the local Rasmussen College campus and another two years as a librarians assistant.
United States
Rahul Singla - Freelance Software Testing & Technical Support
0
Kudos
4.5
2 Skills
$30
Rate/Hr
Rahul Singla 49 Gladstone SQ Brampton, Ontario Cell: 647-547-3732 E-Mail: rahulsingla89@yahoo.com Looking for a job profile that provides me an environment to explore my potentials and to make the best use of my technical as well as analytical skill set. PROFESSIONAL SYNOPSIS • Worked with Bebo Technologies Pvt. Ltd from May 2013 – Till April 2016 as Software Engineer. Trained in monitoring entire STLC which involves design, gathering requirements, Test Execution and Implementation, bug-fixing operations, delivering technology-driven business solutions that meet strategic objectives. • Well versed with Test Case Preparation, Test Case Execution, Test Results reporting, Effort estimates and knowledge management activities. • Experience in Web based testing including GUI Testing, Regression Testing, Integration Testing and Functional Testing. • Previous - Worked with Infosys Limited from June 2010 – Till April 2012 as L2 Application Support Analyst in production support team. • Adapt in analyzing information system needs and troubleshooting for complex Information Systems Management. • Possess excellent analytical, trouble shooting, problem solving skills and utilizing them in an effective manner. TECHNICAL SKILLS Tools Used Bugzilla, Test Link, Watir-Webdriver, Cucumber, Selenium Grid, Jenkins, BMC Remedy, Dameware, Putty, headless browser Database SQL Server Languages Ruby and Java Platforms Windows, Mac and Linux • Microsoft Asp.Net certified with A grade. • Possess strong customer service, analytical, troubleshooting, and problem solving skills. • Scheduling with CI tool, Test Link and Email notification. • Re-execution logic, Screenshot on failure, remote and parallel execution. • Headless execution and automation scripts creation with Page Object Model structure. ACADEMIA • Masters Of Computer Application from Punjab Technical University 2013 • Bachelors Of Computer Application from Punjab Technical University 2010 Credentials evaluated by World Education Services (WES) and are equivalent to Masters in Canada. PROFESSIONAL WORK EXPERIENCE Job Title Software Engineer Company Bebo Technologies Pvt. Ltd. Project Description: Disc Makers application provides standards for independent CD and DVD manufacturing for musicians, business people, and filmmakers. Contribution: • Leading the team of 5 members. • Requirement analysis and understanding scope and business specifications. Handling the tasks of providing accurate and timely estimates for QA timelines and effort. • Understanding scope to develop and document comprehensive test plans and test cases. • Preparing Test Scenarios, Test Scripts, Test Case Execution and Test Results reporting. • Defect analysis, reporting, tracking and reviewing defects on a daily basis to ensure valid defects reporting to client. • Responsible for reviewing test case and develop standard testing procedures to meet product requirement. • Attending client calls and knowledge transition to the newly joined team members. • Implemented the automation framework using Watir-Webdriver based on Cucumber methodology. • Constantly appreciated by peers, managers and client for delivering excellence in task assigned, problem solving and logical skills. Job Title Process Executive Company Name Infosys BPO Ltd Project Description: PepsiCo is a global food and beverage leader and a product portfolio that includes 22 brands. The project was based on supply chain management domain. Contribution: • Worked as a part of production support team, following the incident management process. • Managing the warehouse servers, applications and regular maintenance of jobs for smooth running of applications. • Handle the tasks of identifying and repairing malfunctioning parts of the application by analyzing the data flow and data values on Linux interface. • Working and providing RCAs (Root Cause Analysis) to our clients for the permanent resolution of critical issues. • Monthly creation of a problem management report for the client. • Mentoring and creating KT (Knowledge Transfer) sessions for new members so as to train them on project and share best practices. • Star of the Month Award for successfully resolving highest number of tickets. • Individual Extra Miler Award at Unit Level when took the initiative for documenting resolution to common issues. • Spot Award at Unit level. REFERENCES Will be pleased to provide upon request.
Brampton, Ontario, Canada
Jennifer Hinojosa - Freelance Painting & Digital Art
10
Kudos
5.0
2 Skills
$15
Rate/Hr
I'm a well rounded artist skilled in many traditional and new art skills. A quick learner and am capable of following strict instructions. I enjoy working with different types of mediums whether it's on canvas or on the computer I put my all into it. Education: B.A. in Art A.A in Fine Art Some of my technical skills include: Photoshop, Illustrator, Manga Studio, and am familiar with Indesign. Traditional skills: Oil painting, water color, charcoal, and plain old pencil and ink. You can find more at my site: JenniferHinojosa.weebly.com
San Antonio, Texas, United States
Jordan - Freelance Art & Poster Design
1
Kudos
2.5
2 Skills
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Rate/Hr
Jordan Dionisio 1505 Radford Loop El Dorado Hills, Ca 95762 PHONE: (916) 690-7368 EMAIL: italdream13@aol.com Objective To find a profession that will allow to me to excel and grow with a company Skills • Excellent in Word, Excel, Power point, all other computer programs. • Excellent computer skills and quick to learn new programs. • Organizational skills • Communication skills. • Team oriented • Multi-tasking • Hard working • Dedicated to work • Always gives 110% Interests/Activities • Football (2001-2007) • Little League Baseball (2000-2004) • Young Life (2009-Present) • Community Service • FFA ( 2006-2010) Employment History • Braziel Photography ( 2008-2011) Photographer Assistant - Responsibilities; Setting up lighting and backdrops, directing guests, taking orders, handing out packets, printing, delivering pictures, consulting with customers, ensuring customers are happy and satisfied • Freeman Landscaping ( 2007-Present) - Responsibilities; Mowing lawns, laying sod, planting flowers, grooming the landscape Education Elk Grove High School (2007-2009) South Sutter Charter School (2009-Present, Graduate May 2011) References Samantha Braziel ( Braziel Photography) (916) 316-4066 Brian Freeman ( Freeman Lanscaping) (916) 616-6066 Susie Holberg (916) 690-8345
El Dorado Hills, California, United States
April Hutchinson - Freelance Book Design & Website Design
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
???????????????? Managerial Experience: ? Convenience Store / Deli / Pharmacy – 10 Employees ? Apartment Complex – 28 Units ? TVA Worksite Office – 45 Employees ? Community Counseling (Mental Health Clinic) - 50 Employees ? Owner of All American Lockdoc – 1 Employee Office/ Job Experience: ? Podiatrist Office – 2 yrs ? Insurance Agency – 6 yrs ? 911 Lowndes County – 3 yrs ? TVA Worksite – 8 mos ? Marketing C & G Railway – 2 yrs ? Corner Bookstore – 3 yrs ? Substitute Teacher – 6 yrs ? Secretary Tele- Connect – 2 yrs ? Server Applebees, The Grill, - 2 yrs ? Convenience Store Clerk/Manager – 4 yrs ? Secretary Ms Industrial Waste – 2 yrs Education: ? High School Diploma –, MS College / AP Curriculum ? College (3 yrs) – Ms University for Women, MS Pursuant of degrees in Secondary Education / General Psychology Skills: ? Computer Experience – 25+ yrs Word, Excel, Access, Powerpoint, Building/ Minor repair, Graphics Programs, Web Design/Creation, Online Sales, ? Management – I have 10 + yrs experience including hiring, firing, Payroll, discipline, etc. ? General Office Functions – 25 + yrs Maintaining and running – copier, fax, computer, phone system (multi line), entering/editing paperwork correctly, invoicing, Local References: ? Glenda Rice – Owner, Corner Bookstore, Double Springs, Al 205-489-3534 ? Ed Ball – Owner, Ball & Associates Ins., Double Springs, Haleyville, Al 205-486-5281 ? Freda Pruitt – Local Business Owner, Double Springs, AL 205-272-2785
Berry, Alabama, United States
Rachel Prince - Freelance Digital Art & Cartooning
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
I am a professional artist/writer/designer/critic/actress/voice actress. I have recently been forced to turn freelance due to health issues and am looking for opportunities in any of the aforementioned sectors. I have had many years experience in all fields and produce work to the highest standard possible.
Ripley, Derby, United Kingdom
Emily Anasti - Freelance Portrait Art & Writing
0
Kudos
3.5
2 Skills
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Rate/Hr
Born June 24th 1997 in Los Angeles California, Emily has been working as a professional singer/Actress for over 7 years, and has been in many radio and live action commercials, including a voice promo for A halloween in disneyland, and a commercial for THE BIG HELP on nickelodeon with Keke palmer, Emily has also been working as a portrait artist and has been both commended and well paid for the realistic and life-like expression she gives her art. Emily is also a professional Tap and Ballet dancer and has been taught by many world renowned dancers from companies such as the Kirov and the Bolshoi ballet, she has also been an artist in productions such as, the Nutcracker, Blanchine's Jewels, Atlantis, and many others.
Los Angeles, California, United States