Freelance System Administrators : Arizona

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Paul Frederick - Freelance Telephone Systems, Enterprise Systems, Network Administration, System Administration, & Wireless Networks
0
Kudos
5.0
8 Skills
$100
Rate/Hr
11 years of experience working in the corporate sector as an IT manager. Extensive understanding of Windows, Cisco and voice over IP environments. Can handle things from small hardware issues all the way up to large software and hardware deployments.
Phoenix, Arizona, United States
Victor Diaz - Freelance System Administration & Help Desk
1
Kudos
4.5
2 Skills
$40
Rate/Hr
With 16 years plus overall in the Information Technology (I.T.) world. I'm experienced & able to adapt, I thrive in I.T. positions where I'm constantly challenged. My greatest strength is my ability to walk into a new environment & be functional immediately. I'm quick to learn & adapt to new situations, configurations, & technologies. I began as a Data Center (D.C.) Systems...
Mesa, Arizona, United States

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Jacqueline Peterson-Markovic - Freelance CAD & French Translation
1
Kudos
4.0
2 Skills
Ask
Rate/Hr
Jacqueline Peterson-Markovic 111 Sago Palm Court, Summerville, SC 29483 • Jacqueline.Markovic@hotmail.com • 757-217-5202 Seeking to combine previous professional experience for career advancement and new challenges. Extensive customer support background with both internal and external clients. Demonstrated facility in learning new applications and troubleshooting skills combine to enable significant sense of self-sufficiency with technical tools. Trilingual in English / French / Serbo-Croatian with working knowledge of Spanish. EDUCATION Associates in Engineering Drafting & Design – Trident Technical College, N.Charleston, SC 2010 – 2011 Engineering Design Graphics Certificate – Trident Technical College, N.Charleston SC 2011 Brevet d’Education Professionel - Academy de Grenoble, Grenoble, France 1993 – 1995 Disaster Recovery Institute (DRI) Training completed – 2007 TECHNOLOGY • AutoDesk 2010, MicroStation, SolidWorks, AutoDesk Inventor 2011, AutoDesk Revit 2011, SQL, HTML • Microsoft Word, PowerPoint, Excel, Access, Outlook, Lotus Notes • Clarify, Avaya IP Softphone, VPN, Crystal Reports, WorkForce Management, Knova Solutions System • WebForce, Sync Man, Force Mobile PROFESSIONAL EXPERIENCE Blackbaud - Charleston South Carolina January 17th, 2011- Present Enterprise Solution Specialist • Provide front-end software support to nonprofit organization clients using Blackbaud Enterprise CRM • Usage of Microsoft SQL 2008. • Completed extensive training for customizable fundraising software. • Troubleshoot CRM technical issues and networking errors. • Escalation to proper departments for further research. Trident Technical College - North Charleston South Carolina 2010 – 2011 Full Time Student • Structural and Pipe Drafting using AutoCAD 2011 • Solid Work 2011 – 3D Modeling • AutoCad Inventor – 3D Modeling • Residential Architectural Drafting using AutoCAD 2011 and Revit 2011 • Engineering graphics science covers the production of technical working drawings • Construction Methods & Procedures I • GD&T Tolerances • Introduction to Architecture • Intro Landscape Arch & Site Plan • Engineering Drawing Fund I and II • Comp Aided Drafting & Design I and II Cegedim Dendrite Inc., Chesapeake Virginia 2002- 2010 Service Quality Coordinator (2006 - 2007, 2008 - 2010) • Prepared and delivered Customer Service Quality Monitoring evaluations on Help Desk for Management and Customer Support Representatives (CSR), ensuring quality service was provided and to identify training and development opportunities. • Supported Management initiatives to achieve business contracted service levels. Provided coaching and training to CSRs and advised Supervisors of performance progress. • Supplied feedback and recommendations to the internal Knova knowledge base team to update or revise solutions, providing current resources to support staff. • Assisted training department with all French speaking New Hire call simulations. Business Continuity Analyst, Disaster Recovery (2007 – 2008) • Created a business impact analysis for each department. • Assisted in the development of business continuity plans and procedures, and provided regular status updates to the Business Continuity Steering Committee. • Coordinated electronic access and hard copy distribution of the business continuity plans and procedures to Executive and Senior Management. Protected the confidentiality, integrity and availability of the business continuity plans and procedures by providing system access codes. • Ensure all personnel with specific business continuity responsibilities are adequately trained to fulfill those responsibilities. • Plan and coordinate at least one simulation exercise a year, involving all critical business units. Document the results of all tests and exercises, and identify any recommended enhancements to the business continuity plans and procedures. • Provide support for any emergency which may require activation of all or part of the business continuity plans. • Participate in industry events related to business continuity and disaster recovery seminars and events. • Ensure thorough, timely, and consistent communication is disseminated to the appropriate teams. • Facilitate all project related meetings held internally and with the customer. Bilingual Help Desk Support, Level 2 - French / English (2002 – 2006) • Provided technical support for Pharmaceutical Sales Force, escalated issues, documented information specific to the resolution and escalated unresolved issues expeditiously to the appropriate area • Support included but not limited to; Microsoft applications, VPN, Wireless connection, Dendrite software applications, Citrix user accounts, Force Analyzer business plan tool. • Fixed software errors and problems as they occurred. Sample tracking according to Clients Business rules, and PDMA guidelines. • Performed Administrative Support Functions such as identify and document troubleshooting techniques, installations for distribution of client databases or software, tracking and daily replication on server, use of SQL for other tasks needed. • Trained team new hires, backed up all Clients Contact issues and business rules. Traveled onsite for Client training purposes based in Canada. Worked remotely as needed with minimum supervision. • Assisted Project Manager in testing equipment and software for the Virtual Help Desk Agent project. Provided feedback for successful set up of the virtual agent system, which remains in place today. • Assisted in roll out process for client fusion Sanofi – Aventis Canada. Assisted on site, “Train the Trainer” session, for preparation of addition sales force for the client. Assisted Force Pharma application trainers, and shared feedback with the team in Chesapeake for all updates and changes related to the Client. Broadstreet Communications, Chesapeake Virginia 2001-2002 Office Manager • Assisted 3 Managers, and 14 Sales Representatives. • Tracked and re-organized weekly sales reports, sales forecasts, and expenses. • Assisted Sales Representatives with target potential customers in their territories. • Administrator for the security system software for the office, tracked inventory for all hardware and electrical supplies. • Responsible for the OSHA safety regulations, bills payments, Marketing supplies and office supplies. • Budget tracking for the office supplies and orders. • Trained new Administrative Assistants, new employee startup packages and paper work. Biocompatibles Eyecare Inc. (Cooper Vision), Chesapeake Virginia 1999-2001 Customer Service Representative (trilingual) • Responsible for dealing with Canadian and Caribbean division. • Processed account inquires, orders, and answered all questions on company policies, procedures and services. • Assisted Ophthalmology offices for custom lenses re-calculation. • Translated documents to and from English and French.
Summerville, South Carolina, United States
alan McKenzie - Freelance Photo Editing, Catalog Photography, Portrait Photography, Product Photography, & Fashion Photography
4
Kudos
4.1
7 Skills
Ask
Rate/Hr
Shooting on-location or in our convenient Mississauga studio, clients are assured of professional service at reasonable prices from concept to finished product. We bring your creative ideas into focus to make your corporate, small business, and human resource communications deliver a more compelling message to customers, employees, and investors. On the portrait side, I have varied experience from working with your CEO at his desk to a group of 600 perched in a cherry picker. On location I can bring along my background and with those really big ones I can take care of background digitally and deliver on CD.
Mississauga, Ontario, Canada
Erin - Freelance Logo Design & Business Card Design
0
Kudos
4.0
2 Skills
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Rate/Hr
At Urban Ninja Studios we experience, express, and enjoy life through art. We are constantly striving to expand our creative process. It is not just about thinking outside the box, we transform the box into extraordinary art.
Pheonix, Arizona, United States
Abdalhussein Sari - Freelance Arabic Translation & Annual Report Writing
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Arabic into English Translator and Interpretr and • Proficient with English ( Reading, Writing , and Speaking ). • Proficient With Arabic (natural Language ).• Translate documents and Interpret for Officers and Senior Personnel • Chief Instructor For Requalification Course . • Create computer Lab. And Courseware . • Administration Manager .
Raleigh, North Carolina, United States
Becky Graves - Freelance Admin Support & Data Entry
0
Kudos
4.5
2 Skills
$15
Rate/Hr
I am a freelance Virtual Assistant with experience in Billing, Accounts Payable, Accounts Receivables, transcription, creating documents/spreadsheets/powerpoints, preparing itemized statements, sorting, filing, etc. 80+wpm, 13,000+kph. Please contact me for ANY and ALL virtual assistant projects, short-term or long-term!!! I have over 10 years experience in Administrative Assistance on a senior level, as well as Office Management experience.
Omaha, Nebraska, United States
Kristin Mummert - Freelance Book Cover Design & Photo Editing
7
Kudos
3.0
2 Skills
Ask
Rate/Hr
I'm a self starter who learned photo editing on my own and is now a student in Devry University's Web and Mulitimedia Graphic Design program. My small graphic business has enabled me to create various E-Book covers (Fiction,******* and Self-help) and graphics for various websites.
North Highlands, California, United States
Jane Tough - Freelance Proofreading & Writing
0
Kudos
2.0
2 Skills
$13
Rate/Hr
I am a 51-year old freelance proofreader. I have a second class degree in English, which was obtained in July 2012 from the University of Kent at Canterbury. I live in Kent and am just starting out in this particular field, hence a low hourly rate. The hourly rate stated is in English pounds. I have a great eye for detail and am looking forward to putting my skills into practice on your work too.
Hastings, East Sussex, United Kingdom
Tam Nguyen - Freelance Fashion Illustration & Accounting
43
Kudos
3.5
2 Skills
Ask
Rate/Hr
BFA fashion design in process. Ability to using with different medium: water colors, color pencil, oil, pastel, acrylic, marker and charcoal. Highly ability in pattern making, draping and construction.
Chicago, Illinois, United States