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Bijan Kumar Panda - Freelance Content Writing & Business Consulting
0
Kudos
5.0
2 Skills
$35
Rate/Hr
DETAILS OF PROFESSIONAL PROFILE: 1. Warranty Management Business Process Harmonization for a Power Industry Senior Process and Domain Consultant at Infosys August 2012 – Till Date Project Brief: The project was intended towards harmonizing the warranty management process of a power organization. The process across geographic location and across subunits of the division was different creating non-synergy scenarios which incurred an extra cost in serving the customer claims in time. Hence organization needed a harmonized process to provide the cost benefit along with optimized customer service. Roles and Responsibility: • Involved in creation of Stakeholder map in Warranty Management As-Is study with the business sponsor • Conducted face to face high profile interview schedule for the stakeholder of the organization to understand the As – Is Warranty Process of the system • Prepared face to face interview questionnaire and online survey to carry out organization wide practices on Warranty Management As – Is process • Consolidated and Evaluated Warranty As – Is process across different sub units of the power company • Business User Playback to validate the understanding of the WM As – Is process • Created process maps and RACI matrix across different subunits of a function for Warranty Management end to end process • Carried out internal benchmarking of the Warranty As – Is process and performed Gap analysis of the process • Created blue print of the To-Be process and Harmonized the process across business units of a division • Formulated KPI and performed data touch point analysis for collection of metrics and data analytics scope • Presented the final Process Harmonization report to the higher management through structured communication • Regular status and project progress updates to project manager of the customer 2. Warranty Management Business Process As–Is Study for a Discrete Manufacturing Industry Senior Process and Domain Consultant at Infosys April 2012 – July 2012 Project Brief: The program was intended to study the As – Is process in Warranty Management area of a leading discrete manufacturing organization (focused towards engine making). The study was conducted in 4 months to cover the end to end enterprise warranty management activities within and outside the organization. This assessment was a higher management drive to close the gap, understand and adopt the best practices in WM space for better coherence. Roles and Responsibility: • Created As – Is study action plan for enterprise warranty management area of a leading US engine manufacturing company • Prepared face to face interview questionnaire on product warranty management to facilitate the As - Is study of the organization. • Consolidated and Evaluated Warranty As – Is process across different sub units of the engine manufacturing company • Conducted Business User Playback session to validate the understanding of the WM As – Is process across the functions of each single unit. • Created end to end warranty process maps and RACI matrix across different subunits of all engine business units. • Presented the stakeholder map, As – Is report with concise keynotes to the higher management • Regular status and project progress updates to the customer 3. Campaign Management System for a Leading US Hi-tech Organization Senior Process and Domain Consultant at Infosys May 2010 – March 2012 Project Brief: This project is aimed to automate the key customer marketing processes like Campaign Operations, campaign response and effectiveness. Apart from this, the project focused on building important user aggregates on people product association, consumer behavior using data-warehousing architecture for business reporting and campaign planning Roles and Responsibility: • Interacted with different business users in client organization to study the process gaps in the existing campaign management system • Design solution alternatives and conduct business meetings to discuss the detail pros and cons of each solution • Analyze the data sources and checks the data quality (DQM) in different source system before feasibility analysis of any independent request for different type of analytics and user report. • Involved in preparing proposals and estimation for different data-warehousing projects in customer analytics space of the organization • Defined business process for campaign operation, campaign RoI used for business manager reporting. • Managed a team of 15 members in Global Customer Analytics and Campaign Operations space to cater to the business demands. • Weekly, Monthly project status reporting with steering committee of the project to assess the cost and resource utilization in the project 4. Billing Solution Implementation for a Leading Indian Telco Infrastructure Organization Senior Process and Domain Consultant at Infosys August 2009 – April 2010 Project Brief: The project caters to the demand of automation in billing operation of a telecom infrastructure organization operating in Indian subcontinent. It is a telecom tower company that provides tower and necessary infrastructure services to various Indian telecom operators. The project was crafted to provide software solution on billing operation. Along with that, the project provided solution in O&M, Payment Management, Settlements and Dunning Process solution in infrastructure billing area. Roles and Responsibility: • Conducted AS- IS process study of the existing billing ecosystem and Interacted with different business function to understand the billing and invoicing operation • Assessed the legacy billing system used by client organization and proposed a new billing solution for client’s telecom tower business • Lead a team of ten people from Infosys, and vendor at onsite to provide the proposed solution (As part of Managed Services) • Formulated new business process for Rental Billing, Revenue Collection, Energy Billing, and Operation & Maintenance Billing of telecom towers. • Designed Solution, reviewed the solution with business sponsor and vendor for ensuring quality at par excellence • Framed SOW, SLA Terms & Conditions of the project execution model with client on behalf of the delivery manager. • Regular status update with project planning to achieve the production Go-Live within stipulated cost and schedule 5. Process Formulation in CRM and Service Fulfillment for a Leading African Telco Operator Process and Domain Consultant at Infosys Jan 2009 – July 2009 Project Brief: This project was initiated by a leading Middle east telecom group which acquired a new telecom operation business in African subcontinent. This project was targeted to provide process deployment for their new acquired business in Customer Acquisition, service fulfillment, and warranty management area. In the course of the project, numerous processes have been defined in the above stated areas along with documentation. Roles and Responsibility: • Involved in requirement gathering and analysis for a leading African telecom organization • Conducted stakeholder workshop and collected AS-IS system processes for telecom service fulfillment and after-sales areas • Created different telecom service fulfillment and warranty management processes for Ghana and Nigeria telecom operation. • Coordinated with CRM, Billing and Service Provisioning teams to define customer acquisition processes, claim settlement process, Adjudication and supplier chargeback process • Conducted review session on process definition and optimization along with KPI identification exercise with client business managers for service fulfillment and WM function. • Created process documentation for all of the newly formulated processes such as Customer Order Journey, Telecom Service Activation, and Warranty Management area • Presented the new processes to the business sponsor for approval and suggested the process roadmap for future 6 months. 6. Business Analysis on SLA Management Reporting for a Leading UK Telecom Operator Business Analyst at Infosys Sep 2007 – Nov 2008 Project Brief: A leading UK telecom operator provides various communication services to its customer (Usually in B2B parlance). For all its client the telecom operator undergo into a mutual contractual agreement with its client to provide certain service level assurance. This project was meant to define and monitor service level KPIs (Key Performance Indicators) for the telecom network services which is used by the business subscriber. This was a service level reporting project which was designed and developed by Infosys for the customers of the leading telecom operator. Roles and Responsibility: • Participated in requirement elicitation exercise for SLA Management and reporting activity for a leading UK telecom operator. • Communicated with different stakeholders of the business to get the requirement of reports and metrics used for management reporting • Transformed the business user needs into IT specific requirements • Communicated with offshore project team mates to make them understand about the requirements • Created Use Cases and UML diagram to depict the business scenarios of proposed solution and conducted review sessions with client business analyst • Involved in KPI identifying exercise and configuring KPI for service level tracking using Digital Fuel SLA package. • Created test plan, test strategy, and functional test cases for the reporting solution. • Involved in UAT and business user for roll out of new solution in various functions of client across different geographies 7. Enterprise Dashboard Reporting for a Leading US Product Organization Business Analyst at Wipro technologies Sep 2004 – Jun 2005 Project Brief: This project was executed for a leading US software product company. The project was an enterprise dashboard internal to Microsoft to assess the business growth related KPIs with its Partners in quarter on quarter basis. All details related to growth KPI (Key Performance Indicator) like revenue achievement contributed by partner, potential opportunity of future revenue from each partner, Categorization of Partners, Key focus area of technology according to partner etc. across different geographical locations Roles and Responsibility: • Participated in requirement gathering exercise for determining of the key parameters and its derivation formulae from the customer. • Created test plans, test cases for various type of testing and conducted test review exercise to communicate the testing methodologies, logged test results and followed up with development team till its closure. • Anchored status update meeting with customer on daily and weekly basis. Participated in triage meetings to prioritize the critical bug fixes. 8. Knowledgebase Authoring for a Leading US Product Organization Systems Engineer at Wipro technologies Sep 2003 – Aug 2005 Project Brief: The project involved research and development in software product portfolios in UI, Application Server, and Database technologies. This project was aimed to develop contents on troubleshooting of any problem in the corresponding software products, or to provide users a new solution to cater their business problem in terms of HOW To articles. User guidance in showcasing the best practices of programming in respective products and publish them in customer knowledge base site for sample guide and reference to product users Roles and Responsibility: • Interacted with technology architect team of the product organization to discuss product related limitations and way to achieve business requirement of the product users through normal or workaround process • R&D of on the products for creating contents, Publishing HOW TO articles for business requirement translation into IT jargons. 9. Customer Service and Support Application Testing for a Leading US Product Company Systems Engineer at Wipro technologies Dec 2002 – Aug 2003 Project Brief: This project is an IT maintenance project related to the customers of the client organization. This project heavily involved customer related data management like customer registration, customer financial details like credit card information, subscription information, credit limit information along with customer transactions with the client corporation. The project was dealing with enhancement and maintenance of the data for reporting Roles and Responsibility: • Created test plan, test cases for various transactions, subscription testing etc. • Execution of test cases and defect logging into the test center for business sponsor review • Attended triage meetings to prioritize the critical defects for urgent fix in the application. • Application testing the production environment to confirm the functionality compliance of the application.
Sacramento, California, United States
Rupali khiste - Freelance Mainframe Programming & Software Design
0
Kudos
5.0
2 Skills
$12
Rate/Hr
Summary of Qualifications Over 5.8 Years Experience in IT industry ,certified in LOMA-280 (INSURANCE) and AAPA-273 by LOMA and in DB2-700 by IBM • Expertise in Mainframe Technology and SQL server • Expertise in Vantage and wMA product • Excellent exposure to the Insurance Domain • Expertise in Coding, Analysis, Debugging, Abend solving of projects on IBM mainframe platform. • Certified by Ameriprise Financial in AQMS training • Certified in LOMA-280 (LIFE OFFICE MANAGEMENT ASSOCIATION) • Certified in AAPA-273 (Annuity certification) • Certified in IBM-700 (DB2) • Worked extensively on Life and Health Insurance with Ameriprise Financial Services Skills • Languages COBOL, C and C++, REXX,SQL • Intermediate Language JCL • Access Methods VSAM • Databases DB2 • Operating System MVS/ESA, OS 390/370 • Tools IBM UTILITIES, TSO/ISPF, FILE-AID, XPEDITOR, CHANGE-MAN, ABEND-AID, JHS, JOBTRAC, FILE-DB2, MANAGENOW,ENDEVOR,FILE- MANGER ,INTERTEST ,BRIAN MAN ,SOURCE CONTROL SYSTEM (SCS) ,FIELE-AID-DB2 Education • Bachelor of Engineering (B.E.) in Electronics & comm.. Engg from Maharana Pratap College Of Technology (Madhya Pradesh) with degree of 80% in June 2007. • Senior Secondary (SSC) from Padma Vidhyalay (Madhya Pradesh) with 82.4 % marks In April 2003. • Higher Secondary (HSC) from Abhinav Vidhya Mandir (Madhya Pradesh) with 82.2% Marks In April 2001. Project Experience 1 of 10 RUPALI KHISTE Computer Science Corporations . Project: Pacific life insurance (Vantage + wMA) Pacific life is a big insurance provider in USA. It also offers financial planning, brokerage services, mutual funds, insurance and Other investment products. Pacific life uses Vantage and wMA to administer its insurance products. Project involves development , enhancement and maintenance of VANTAGE as well as wMA system for Pacific life insurance. This involves improving, modifying/re-engineering base Vantage and wMA functionality as per client's requirement, developing new insurance product , Business ticket bug fixing , Root Cause Analysis etc. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • Implementing Code in Production • Root cause analysis of problem • Providing Fix in case of Bug Computer Science Corporations . Project: Foresters insurance (Vantage) Foresters is a big insurance provider in USA. Foresters uses Vantage system to administer its insurance products. Project involves development , enhancement and maintenance of VANTAGE system for Foresters insurance. We developed Insurance product called Preffered loan , Return of premium and Paidup Additions Rider (PUAR) for Foresters client , in which we modified existing vantage functionality and added our new changes to implement above projects . This involves improving, modifying/re-engineering base Vantage functionality as per client's requirement, developing new insurance product , Business ticket bug fixing , Root Cause Analysis etc. Technology Involved coding in Cobol , DB2 , JCL and VSAM. 2 of 10 RUPALI KHISTE Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Tech Design Doc as per Business requirement doc • Coding and Unit Testing. • System testing Computer Science Corporations . Project: American General insurance (Vantage) AIG is a big insurance provider in USA. AIG uses Vantage system to administer its insurance products. Project involves development , enhancement and maintenance of VANTAGE system for AIG insurance. We developed Insurance product called Choice loans , surrender ROP for AIG client , in which we modified existing vantage functionality and added our new changes to implement above projects . This involves improving, modifying/re-engineering base Vantage functionality as per client's requirement, developing new insurance product , Business ticket bug fixing , Root Cause Analysis etc. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Tech Design Doc as per Business requirement doc • Coding and Unit Testing. • System testing Computer Science Corporations . Project: Phoenix Insurance (Vantage) Phoenix is a insurance provider in USA. It also offers financial planning, brokerage services, mutual funds, insurance and Other investment products. Phoenix uses Vantage package to administer its insurance products. 3 of 10 RUPALI KHISTE Project involves development , enhancement and maintenance of VANTAGE system for Phoenix insurance. This involves improving, modifying/re-engineering base Vantage functionality as per client's requirement, developing new insurance product , Business ticket bug fixing , Root Cause Analysis etc. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • Implementing Code in Production • Root cause analysis of problem • Providing Fix in case of Bug Computer Science Corporations . Project: American Family (wMA) American Family is a insurance provider in USA. It also offers financial planning, brokerage services, mutual funds, insurance and Other investment products. American Family uses Vantage package to administer its insurance products. This project involves upgrade of Vantage system (15.16 version) to Wealth Management Accelerator (WMA 9.2.0 version). We converted the whole code of Vantage to wMA , now the insurance transaction which we use to do from Vantage online screens , can be done from wMA screen which is JAVA screen and back-end is mainframe . The purpose of converting Vantage to wMA is to make the system more user friendly.We did this development for all the system of insurance (Annuity , Universal life and Tradition life). This project also involves the bug resolving and providing root cause analysis to client for supporting wMA code. Technology Involved coding in Cobol and DB2 . Responsibilities: - • Gathering Requirements to upgrade system from Vantage to wMA • Impact analysis Documentation. • Preparing Tecnical Doc as per requirement • Coding and Unit Testing. • Implementing Code in Production • Root cause analysis of problem 4 of 10 RUPALI KHISTE • Providing Fix in case of Bug Cognizant Technology Solutions. Project: Metropolitan Life Insurance (Vantage Annuities) MET-LIFE is a top insurance provider in USA. It also offers financial planning, brokerage services, mutual funds, insurance and Other investment products. METLIFE uses Vantage package to administer its insurance products. Project involves enhancement and maintenance of VANTAGE system for Metlife insurance. This involves improving, modifying/re-engineering base Vantage functionality as per client's requirement, Business ticket bug fixing , Root Cause Analysis etc. We analyze the policy if any request come from MetLife customer for example premium is not being applied or policy is not getting surrendered , Account value is showing incorrect values etc..On the basis of analysis of Policy and Vantage code we provide solution , sometime it comes as enhancement if code Bug is found or new functionality is needed to add. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: Project involves handling Business tickets (modification and enhancements and Writing Scratch program) and Root cause analysis and corrections of problems by modifying or enhancing code. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • Implementing Code in Production • Root cause analysis of problem • Providing Fix in case of Bug Syntel Limited. Analyst programmer Project: 403(B) Vantage Annuities Project involves applying new rules on the 403(B) Qualified annuities accounts, providing new business to the Ameriprise insurance Company. 403(B) is Qualified Pension plan under which taxable compensation is provided to Plan participant of School , Colleges and 5 of 10 RUPALI KHISTE Govt. organization . In the project we have applied new rules on Loan accounts , Suppose the customer has taken loan and he is not paying the installment on time then he will not have to pay interest until his age reaches 59 ½ years. 59 ½ is standard age after which customer has to pay Tax penalty plus loan interest , It provides the new business to the client as at this time if customer is not able to pay loan then he surrender the policy and business suffers loss but now customer don’t need to worry about the interest on due installment. Secondary project involves waving of Admin fee charges on the organization like some schools and charity org. which provide relief to this organization for paying any admin fee which is charged as 30% each policy anniversary. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: 403(B) involves coding of COBOL programs and all testing phases. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • System Testing • UAT • Preparing SSR and SSR Components. • Providing 90 days support for installing the code in production Syntel Limited. Project: Vantage BAU (Business as Usual) American Express Company is a global travel, financial and network services provider. It also offers financial planning, brokerage services, mutual funds, insurance and Other investment products. American Express uses Vantage package to administer its insurance products. Project involves enhancement and maintenance of VANTAGE system for American Express Insurance wing Ameriprise Financial. This involves improving, modifying/re-engineering base Vantage functionality as per client's requirement, Abend Fixing, Root Cause Analysis etc. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: 6 of 10 RUPALI KHISTE BAU involves handling of work requests (modification and enhancements) and analysis and corrections of problems reported in production run. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • Preparing SSR and SSR Components. _______________________________________________________________________________ Environment: Mainframe (Vantage) Syntel Limited. Project: ICE-2008(Contracts) Project involves Development, enhancement and maintenance for American Express Insurance wing Ameriprise Financial. It involves generating Insurance Contracts letters for the Ameriprise insurance company for example if customer is not paying his premium till his due date then insurance company send him letters so we analyze the situation and according to it generate letters . The project involves coding of new JCL and Cobol programs. Technology Involved coding in Cobol , DB2 , JCL and VSAM. Responsibilities: ICE-2008 involves coding of new JCL and Cobol programs and all testing phases. Responsibilities: - • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding and Unit Testing. • System Testing • UAT • Preparing SSR and SSR Components. • Providing 90 days support for installing the code in production Syntel Limited. Project: Tool Development in REXX 7 of 10 RUPALI KHISTE Tool development involves the coding of tool that provide the product to the client. By using the REXX program , we have develop Code Review Tool which provide programmer easy handling of code without looking AMERIPRISE CODING standard and enabling the reviewer to just focus on logic and code. We have developed the Rexx panel through which we are going to take our Cobol program as a input and interface with that panel with our Rexx program logic and jcl . Second Tool involved opening of copy-book of any transaction of vantage(insurance) and any segments by writing only one tso rexx command. this will open all related copy-book without repeating all the lengthy process of opening copy-book. and save our time. Technology Involved coding in Cobol , DB2 and Rexx. Responsibilities: Tool development involves the coding of tool that provide the product to the client • Gathering Requirements with initial Analysis • Impact analysis Documentation. • Preparing Design Doc as per requirement • Coding of program • Coding and Unit Testing. Personal Profile Name: Rupali Khiste Date of Birth: 24/07/1985 Father’s Name: Shri Pradeep Khiste Nationality: Indian ***: Female Martial Status: Married 8 of 10 RUPALI KHISTE Known Languages: English, Hindi. And Marathi E-mail : khiste.rupali1@gmail.com Phone: 3194507764. Secondary : 3192136154
Cedar Rapids, Iowa, United States
Devin Oliver - Freelance Video Editing & Photo Editing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
a young adept video editor, pretty good with graphics and audio. I also do a bit of photo editing here and there. Im very creative and love to see something really come together like a masterpiece, it's an art and imagination is the tool of creation. I've done some youtube jobs and have had alot of experience, even did a video for a local school. I guarantee a superb job well done everytime.
Largo, Florida, United States
Olivia Nieuwoudt - Freelance Animal Illustration & Art
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
I am a 28 year old stay at home mother of two situated in South Africa. I don't have allot of experience but I am always willing to go the extra mile. I am looking for any freelance work that I can do from home for a extra income. I only ask that you give me a chance.
Johannesburg, Gauteng, South Africa
Brad Bortone - Freelance Blog Writing & Proofreading
2
Kudos
4.5
2 Skills
$25
Rate/Hr
Brad Bortone 1324 Hope Street | Bristol, RI 02809 401.396.5484 | 646.387.5297 | brad.bortone@gmail.com Experienced Copywriter/ Editor Marketing / Public Relations / Nonprofit / Web Editing / Educational Communications / Website Layout and Design Enthusiastic editor and writer, with experience in creative business-to-business, consumer, nonprofit and educational copywriting. Demonstrable success in creating, managing and editing creative projects and overseeing copy from concept to fulfillment. Expert understanding of desktop publishing, website design applications and various graphics and design software suites. Proficient in AP, MLA, and Chicago styles; successful in delivering unique, diverse copy adaptable to numerous company and client requirements. Experience October 2009 - Present Editor MarketingSherpa LLC (the Primary Research Division of MECLABS), Warren, RI Lead editor for a variety of company beats and departments, with articles reaching more than 230,000 readers each week. Responsible for all facets of process, from securing and conducting interviews, to editing and publishing final copy for website. Also responsible for editing all company Web-based and print publication content, including benchmark guides, handbooks and how-to guidebooks, to ensure information is communicated accurately, effectively and within established guidelines. Manage and distribute newsletters to our target audiences using our dedicated email distribution system. Manage editorial schedules with fellow reporters/writers to make sure stories are produced, edited and distributed on time. Proofread articles, ads, marketing collateral and promotional emails for all company departments, to ensure accurate grammar, punctuation, style, tone, formatting and consistency. August 2007 - October 2009 Web Communications Editor, Creative Services Department Johnson & Wales University, Providence, RI Served as an editor and copywriter for the university's Web Communications team. In 2008, Johnson & Wales underwent a university-wide, 4500+ page site redesign, which included content submitted from more than 200 department heads and content owners. The goal of the site update was to increase awareness of the university's offerings through applied messaging, in hopes of broadening the scope of potential students. Daily tasks included: Application of university messaging through all pages; editing of all copy for grammar, length and appropriate voice; integration of marketing and public relations initiatives into new and existing copy and maintenance/updating of site to remain current, timely and relevant. April 2002 - August 2007 Special Education Arts and Literacy Teacher, NYC Department of Education The Queens School for Career Development, Jamaica, NY Completed five-year tenure as a teacher in a public special education-focused high school in Jamaica, Queens. Educated students with a wide range of physical and emotional disabilities. Also served as the school's public outreach coordinator, graphic designer and primary copywriter for both school-based projects and a self-produced newsletter for the school's chapter of the United Federation of Teachers. November 1999 - April 2002 Account Executive, Marketing Communications Ogilvy Public Relations Worldwide, Washington, DC Multifaceted position combining a wide range of writing and communication disciplines, such as preparing news releases, creative ad copy, op-ed pieces, brochure copy, newsletter copy and collateral materials. Worked with two major technology-based clients as well as coordinated public outreach for government agencies. The position required editing, public speaking, event planning, media contact, online research and strong working knowledge of graphics and layout. Applicable Skills * Proficient with MS Office Suite (Word, PowerPoint, Excel, Access, Outlook), as well as similar productivity suites (OpenOffice, WordPerfect, Zoho, Google Docs) * Proficient with the Adobe suite of products (Photoshop, Acrobat, InDesign, CS2-current) and previous iterations, as well as similar publishing and design software * Proficient with the DreamWeaver and Contribute Internet publishing applications, and both enterprise and open-source content management systems, such as Ektron, NetCommunities, Joomla and Drupal * Proficient with popular social networking (Facebook, Twitter, LinkedIn, Plaxo) and blogging (Blogger, Wordpress, Vox, Moveable Type) platforms for business and networking purposes * Proficient with Mac OS-X and Mac platform-specific software suites * Experienced with Linux OS distributions, such as Ubuntu, Fedora, openSUSE, LinuxMint and OpenGEU Affiliations/Certifications * Ektron 7.5 content management system End User certification, 2008-Present * The Society of Professional Journalists (SPJ), 1998-Present * The Public Relations Society of America (PRSA), 1997-2001 Education June 2002 - June 2004 The City University of New York, City College, New York, NY Summa *** laude graduate Master's Degree in Education (Dual certification in Special Education) August 1994 - June 1998 The University of Maryland, College Park, MD Bachelor of Arts, Journalism (Concentration in Public Relations); Minor, English Language Arts
Warren, Rhode Island, United States
Rochel Weitz - Freelance Technical Writing & Word Processing
4
Kudos
3.5
2 Skills
$10
Rate/Hr
I have just received a Technical Communications Certificate from George Brown College. Before that I worked with the English language in several different ways. As a translator, journalist, editorial coordinator, and web content writer, I always keep my focus on the reader, ensuring all documents are clear, simple and structured so that users can easily understand and find the information they need or want. I am looking for a freelance writing or data entry position.
Toronto, Ontario, Canada
Sophie Lees - Freelance Article Writing & Editing
6
Kudos
5.0
2 Skills
Ask
Rate/Hr
A National Magazine Award winner, I mostly enjoy writing personal essays and short stories. I've published articles in numerous magazines, an essay in an anthology, and a biography (of Brad Pitt). But I am equally experienced as a freelance writer and copy-editor who loves to make someone's ideas or words sing. Recently, I've worked in the Instructional Media Design field, developing online courses. I have extensive knowledge of rhetoric, grammar, and creative non-fiction, having worked in these disciplines as an instructor for Grant MacEwan university for the past seven years. In terms of relevant education, I have an undergraduate degree in professional writing and an MFA in Creative Writing.
Edmonton, Alberta, Canada
Tanya - Freelance Russian Translation & Public Relations
0
Kudos
4.5
2 Skills
$10
Rate/Hr
My name is Tanya. I living in USA, Utah, Taylorsville. I looking for job from the home (by skype, phone, web) like tutor or translator English/Ukrainian/Russian. I have high economics education and 10 years experience of job in advertising. HANSEN Tatiana Desired Position: English/Russian/Ukraian translator or tutor by phone or skype, Marketing Manager, Event Manager, Public Relations, Freelance Writter, Decorator Starting salary: 38.000-50.000 per year Employment: Full/Part -time employment, work from home. Wishes to work place : • Interesting work in the entertainment industry , both on a permanent basis and on terms of consulting. • Specialties: amusement parks, children's centers , dating agencies , bowling alleys , restaurants, hotels , shops , manufacturing plants , exhibition centers, banking institutions , medical institutions, movie theaters, advertising agencies , production companies , real estate agencies , business - centers and etc. •English/Russian/Ukraian translator or tutor PERSONAL INFORMATION City of residence : Taylorsville, Utah, USA Date of Birth: 21 April 1981 Gender: Female Marital Status Married Telephone : (801) 875-2717 E-mail : britanhansen@gmail.com. Skype: tanya.charme EXPERIENCE: 8 years Professional experience: August 2012 - September 2013 A marketing and advertising specialist ( Full-time ) Company: building materials supermarket " MiniMax " Poltava ., www.minimaxi.com.ua Description of the company: sales of building materials in Poltava and Poltava region. Responsibilities: - The development of various types of advertising services - provided by shop - Development of models printed materials ( billboards , flyers , internal printing ) ; - The negotiation and conclusion of deals with media representatives , contractors , partners / foreign partners; - monitoring of competitors ; - Event organization events and promotions , and others . ; - Preparation of reports / graphs / analyzes conducted by shares; - The organization of and participation in exhibitions. August 2008 - January 2012 Marketing Director ( Full-time ) Company: Children's entertainment complex "Igroland" , Poltava (DRC " Igroland "), www.igroland.com Description of the company : a network of children's entertainment complexes "Igroland" , which includes 7 children's entertainment centers in the major cities of Ukraine - Kiev, Kharkov, Odessa (2) , Poltava. DRC "Igroland" provides a full range of services on the organization and conduct of children and families ( amusement , gaming machines , conducting performances , organization of birthdays and corporate events, as in the DRC " Igroland " and on the road ) . Responsibilities: -organizing and running an advertising campaign LTD "Igroland" in Poltava from the start ; - the provision of external and internal advertising, - The development and launch of an advertising campaign; - the provision of external and internal advertising ; Development , implementation and monitoring of local trade marketing activities - preparation and control of the budget department ( annual , monthly ) ; - Preparation of presentation materials; - Research the competitive environment and the target audience; - assignment of tasks and training of new employees ; - Development and implementation of promotions in the city and region (the organization and supervision of the activities of their promotional team ) - Search for and cooperation with contractors , to ensure print advertising , -organizing and carrying EVENT / BTL / TRADE projects behavior of regional PR projects of the company (the creation of concepts, project budgeting , advertising support , monitoring of implementation) , Interoperability with leading media , PR- agencies. - the creation of an electronic database required to work on a system of direct marketing; and financial analysis on shares , weekly, monthly reporting; - competitive analysis , program development position ; analysis of the effectiveness of advertising and markteingovyh activities; Development and organization of large-scale promotion in all city schools , kindergartens , hospitals , clinics, thus ensuring a stable flow of attracting visitors and led to phenomenal awareness of children's complex in Poltava and Poltava region. ; - Event - Marketing: development of concepts themed children's and family events , buying props and decoration of the hall ; Control of holidays ; - creative and financial analysis of past events ; large-scale cross - marketing; - The mutual distribution of promotional materials and bonuses; - Conducting joint operations with partners and rozygrashey "their" audience allowed for an influx of new visitors to the complex ; - Direct active work with schools : the development cooperation programs; negotiations with the heads on extra-curricular activities , organization of school children visiting the complex , etc. July 2007 - April 2008 Senior of Marketing and Advertising ( Full time) The company " Star Line " , the Toyota Center Poltava , Poltava Description of the company: Sales of Toyota vehicles in the selected region , improving the image of Toyota brand among residents , gaining a leading position in the automotive market of the region. Responsibilities: - organization of holding the event at the official opening of the center in the city; - monitoring of competitors , - drawing up marketing plans , sales plans - monthly , quarterly ; sotavlenie SWOT - analysis -organizing and conducting PR- companies Development and organization of the test drive companies in the Poltava region ( Kremenchug , Komsomolsk , Lubna , Myrgorod ) - cooperation with the media and contractors in order to opespecheniya full of outdoor advertising in the city center and beyond , writing reklakmnyh articles - The organization of participation in the presentation of Land Cruiser 200 (Kiev). June 2006 - June 2007 Deputy head of marketing and sales ( Full-time ) Company: JSC " Poltavamash " Poltava Machine Works , Poltava, Ukraine. Description of business: production and sale of industrial equipment for the processing of meat and poultry. Responsibilities: control over the terms of manufactured exports , - Control over customs clearance of shipments of finished products, - promotion of products on the market, Search for new customers , correspondence, - Control of the conclusion of contracts and transactions - The organization of participation and direct involvement in exhibitions of industrial equipment ( "Agroprodmash 2006" Moscow, "ProdExpo 2007" , St. Petersburg , WorldFood Uzbekistan - 2006 ) August 2005 - June 2006 Economist of Marketing ( Full-time ) Company: AB "Poltava- Bank" , Poltava Description of the company: a leading bank in the city of Poltava, offering a full range of banking services. Responsibilities: - The development of various types of advertising services , provided by the bank , - Negotiations and transactions with the media , - monitoring of banks, their services , - Search for the best options for advertising new services of the bank. January 2004 - August 2005 Advertising Manager ( Full time) Holding Company " Blitz - inform" , Poltava Description of the company : Sell advertising space in the publication "Business" , " Business . Price - lists " Responsibilities: - attracting clients to advertise in publications - clearance deals ( from billing to design the layout ) - trainings among agents relame relating to the types of sales of advertising space and to improve their efficiency, - Reporting - weekly , monthly, - Writing articles in the magazine "Business . Business . Regions » June 2003 - January 2004 Manager Property Sales ( Full-time) The company "Aspect" , Poltava Description of the company: Making transactions - the sale of property Responsibilities: Search for new facilities, offer to sell or purchase of real estate, - estate market research (monitoring agencies - competitors) - secrets and peculiarities of bargaining , - Execution of transactions - the sale of property . EDUCATION: Institution: International Scientific - Research Institute ( Kiev) Completion date: June 2003 Faculty of Economics ( banking) Occupation: Specialist business economics Classes Course: Finance, Management, Marketing School: Canadian School of Management and Finance ( Kiev) Duration: 6 months . End Date: March 2001 Diploma / Degree: Specialist in marketing, finance and management FOREIGN LANGUAGES AND COMPUTER SKILLS English spoken (high intermediate) Computer skill level high Computer skills : Microsoft Windows XP, Microsoft Office XP, Windows 7, Windows 8 , Corel Draw, Power Point, Adobe Photoshop, Outlook Express, The Bat, ICQ, Skype , etc. , a set of texts , drafting tables, charts , browsing the Internet , correspondence, formatting , design layout , etc. ADDITIONAL INFORMATION : Driving license Trip : no more than 1-2 times a month. Do not smoke . My spare time traveling, fitness , yoga , reading , music , shopping , painting & designer, writing poetry, books, article is . The most important achievements / scientific work in a career : The best graduation project "Evaluation of bank credit enterprise" Work on the project by TNK " TODAY TOMORROW TOYOTA ". Organizing and running an advertising campaign DRC "Igroland" in Poltava from the start. ADDITIONAL INFORMATION : Responsible in my work. Always with a deep interest come to develop exclusive creative solutions. Spoken confident communication skills , psychology , skills of persuasion and influence. Purposeful Maximalist , so I always try to achieve goals and results. I appreciate the work of the complexity of the tasks , trust, professional dedication . Always strive to improve their professional and personal skills. I know how to be flexible nature , depending on the prevailing business situations. Openness , creativity , optimism , positive attitude , sense of humor , perseverance, easily trained new , ability to work in a team.
Salt Lake City, Utah, United States
Ricardo J Arteaga - Freelance Sales & Editing
0
Kudos
4.0
2 Skills
$9
Rate/Hr
Ricardo Arteaga 172 High Avenue. Nyack, NY, 10960. (917)500-0199. Ricardo.arteaga@live.com Personal Profile I was shown on the showcase in High School for academic excellence for four years. My goal is to study computers and become familiar with all its functions. To gain an understanding of how to provide good customer service and to obtain knowledge for an industry. Education Rockland Community College – Suffern, NY Associate Degree, 03/2011 Liberal Arts & Social Science Experience Target, 11/2010 Sales Associate, Cashier Advise customers on purchases and provide excellent customer service. Developed constructive working relationships with others and maintain them over time. Maintain knowledge of store merchandise. McDonald, 07/2010 Cooker, Maintenance Mastered multi-tasking and performed well under pressure. I was organized, and paid attention to detail. I was responsible for the kitchen, ensuring that the equipment was properly cleaned and ready for the next day operation. Activities Impulse Literary Magazine Club, as a secretary I have to notify members of meetings, keeps track of day to day activities. Habitat for Humanity Club, I learn to install conduits, fixtures, and outlets in a house from professional at RCC. Christian Club,my goal was to recruit members to join and listen to the word of God. Computer networking course to help manage servers and computer problems Introduction to computers manage to learn about word, excel, and powerpoint. Expert at typing document at a fast pace.
NYACK, New York, United States
Amanda Nester - Freelance Blog Writing & Content Writing
1
Kudos
4.0
2 Skills
Ask
Rate/Hr
I am a writer with a BA in Fiction Writing from Columbia College Chicago. I will write almost anything you need on whatever topic you like. Blogs. SEO. Web copy. Speeches. Ad copy. Form letters. Invitations. Product descriptions. Product and book reviews. Don't have much freelance experience, but I will work with you until you LOVE what I've written for you.
Germantown, Maryland, United States