Cedrick Shelton's Portfolio

Freelance Copywriter & Blog Writer

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Type:
Document
About:
As a member of the Alpine Access Newsletter team for our telecommunications client, I prepare monthly newsletters that highlight company metrics, goals, and offer suggestions to improve agent performance. This article focuses on helping agents to make better human connections during calls by using prior work experience and personal interests during calls, which leads to greater performance in Customer Satisfaction scores and dollars collected per call.
Skill:
Newsletter Writing
Added:
Over 30 days ago