Freelance Operations Managers : North Carolina

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TedAnna Berry - Freelance Operations Management & Auditing
1
Kudos
5.0
2 Skills
$35
Rate/Hr
TedAnna L Berry 238 Legend Drive, Saluda, SC 29138 803-646-3164 tedannab@yahoo.com Objective To have a challenging and rewarding career in the administrative field with which I can utilize my skills and education to the best of my ability. Profile Certified Medical Office/Practice Manager Experience as professional manager Ability to direct complex projects from concept to fully...
Nashville, North Carolina, United States
Jamonica Hill - Freelance Business Management & Operations Management
1
Kudos
5.0
2 Skills
$130
Rate/Hr
Operations Executive with demonstrated record of exceeding customer satisfaction targets, driving results and turning around under-performing processes globally across proprietary and external partners. Strong background in customer experience management, vendor performance management and contract negotiations, call centers, back office operations, general management, project management,...
Morrisville, North Carolina, United States
Jeffrey - Freelance Report Writing & Operations Management
0
Kudos
4.0
2 Skills
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Rate/Hr
I am 34, M, and versed in the ever changing needs an operation needs to survive in todays economy. I specialize but am not limited to manufacturing businesses. I am an operations manager at a large production facility with responsibility for over 200 people. If you are thinking you need to hone your processes and improve efficiency please give me a call and lets discuss what your particular...
Concord, North Carolina, United States
Sandeep Pannu - Freelance Mechanical Engineering & Operations Management
0
Kudos
5.0
2 Skills
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Rate/Hr
n/a
Chapel Hill, North Carolina, United States
Aswith - Freelance Operations Management & Data Entry
0
Kudos
5.0
2 Skills
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Rate/Hr
Medical Insurance Field. Certified Technical Trainer in Medicare Insurance
Gastonia, North Carolina, United States

More Freelancers

Deborah Conrad - Freelance Paralegal & Technical Project Management
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
OBJECTIVE: Paralegal contract services to augment attorney case files with data base management of file and digital exhibits as well as support through presentation, desktop publishing and 3D software. EXPERIENCE Freelance Paralegal & Data Management Specialist Certified Paralegal – contract services Certified Professional Legal Secretary – contract services Data Management Specialist – contract services Civil Litigation paralegal Caseload included personal injury, product liability, environmental liability, as well as class actions and business arguments. Served in one of the largest trust and estate cases as well as some of the largest defamation, anti-trust, and class action suits ever filed in Texas. EDUCATION B.A., Applied Arts & Science, Technology Associate of Applied Science, Legal Assistant, Associate Business Administration, OTHER Business Education Teacher – Accounting, Career Prep, Business Law, Administrative Procedures, Record Keeping, Keyboarding, Introduction to Business, Computer Multimedia and Animation Technology, and BCIS I Superintendent’s Communication Council (2006-2007) Texas PDC for Business and Marketing Education, Dallas, 2008, Presenter Texas PDC for Business and Marketing Education, Houston, 2009, Presenter – CTE TEKS and ATC Crosswalk Development Committee – Business & Marketing Education PDC, Houston, TX, July, 2009 TBTEA Regional Cluster Conference - Presenter –– TVCC, Athens, 2008, 2009, 2010 2009 TEKS Implementation Scope and Sequence Team - Team member, April 24-25, 2010, Austin, Texas 2009 Trainer – 2010 TEKS Implementation – TEA Business and Finance Clusters Curriculum Update Project Writer/Manager - University of North Texas – Finance Cluster, Accounting I (2010) & II (2011), Money Matters (2012) 2010 TEKS Update Trainer – Finance & Business Clusters (Region 7) – January and April, 2010; Business Cluster (Region 8) –April, 2010; Finance & Business Clusters (Region 12) - June, 2010 Sr. Clerk, U. S. District Court, Northern District of Texas, Dallas Division Territorial Sales Manager, Flintkote Supply Co., Carrollton, TX, and Weyerhaeuser Company, Carrollton, TX and Shreveport, LA Office Manager, Secretary, Bookkeeper, and Tax Preparation, Armstrong & Armstrong, CPA, Lubbock, TX and James R. Griffin, CPA, Brady, TX PROFESSIONAL AFFILIATIONS, CERTIFICATIONS & HONORS Certified Legal Assistant (CLA), (current certification – since 02/92) Certified Professional Legal Secretary, (CPLS), (current certification –since 1989) Director, Legal Assistants Division of the State Bar of Texas, 1991-1993 Director, Texas Affiliation of Paralegal Associations, 1990-1992 Tyler Legal Secretary of the Year 1988 Microsoft Office Specialist – Various Certifications, i.e. Word, Excel, PowerPoint, etc. OSHA General Industry Outreach Trainer (10-hour and 30-hour) Certified Classroom Teacher, TEA, August 2002 – Office Education Certified Classroom Teacher, TEA, November, 2011 – English as Second Language (ESL) Texas Business and Technology Educators Association (member)
Longview, Texas, United States
Lauren Shorser - Freelance Writing & Article Writing
1
Kudos
3.0
2 Skills
Ask
Rate/Hr
Hello, I'm a freelance writer with a passion for science, and I've recently completed a degree in Science Communication which I'm eager to put to work. I have a background in biology but am interested in all aspects of science, from theoretical physics to the chemistry of our everyday lives. I am also just beginning to explore underwater photography, and I hope that I will be able to spend more time in the water with my camera in the future.
Toronto, Ontario, Canada
Victor Franco - Freelance Graphic Design & Banner Design
0
Kudos
4.0
2 Skills
$20
Rate/Hr
I am an independent artist and illustrator with a Bachelor of Fine Arts degree from Alfred University. I have more than ten years experience with independent and scholarly/hired illustration and have a host of other abilities such as creative writing, logo and fashion design, and translation of Spanish and French to English or vice versa. I will certainly dedicate 100% of my efforts into all that I do! Specific Skills: Photography (35 mm B&W, digital): various darkroom processes, framing, matting, 3D Design: sculpture, hand-building, plaster casting, art curating and care at administrative and exhibition levels, exhibition décor, color theory, hanging, installation, 2D Design: fine art drawing, fashion illustration and comic strips, painting (oil, acrylic, murals), varied knowledge of computer software (MS Word, PowerPoint, Adobe Photoshop, Final Cut Pro, DVD Studio Pro, InDesign, Illustrator, Soundtrack Pro)
Brentwood, New York, United States
Joe Lee - Freelance Marketing & Network Administration
3
Kudos
5.0
2 Skills
Ask
Rate/Hr
JOB OBJECTIVE Seeking a challenging and responsible opportunity where my 20+ years of I.T. and marketing experience and expertise, as well as my business development skills will be utilized to increase sales and profitability. COMPUTER SKILLS 1-man department handling both marketing and IT functions in-house. 20+ years of experience in all aspects of marketing and information technologies. Designing, managing, upgrading, troubleshooting and repairing Mac and Windows workstations, notebooks, business software, Windows Small Business Servers, Novell and AppleTalk networks. 20+ years experience in graphic design, desktop publishing, web design, interactive media, hi-res scanning, computer training, digital photography, image-manipulation, research, and creating sales and marketing collateral using current industry-standard software. Advanced technical aptitude to quickly learn emerging technologies and effectively and efficiently train staff and clients on new software applications and solutions. EMPLOYMENT HISTORY Hospitality Dental Associates, Inc. Director of Marketing and Information Technology Glen Helen Raceway Park, Inc. 07/2002 – 07/2008 San Bernardino, CA www.hospitalitydental.com • www.glenhelen.com 1-man marketing and I.T. dept. Developed, implemented and measured strategic Marketing and Communication programs. Management of all IT functions for 8 dental practices, 6 orthodontic practices, and a 256 acre motocross raceway facility with combined annual gross revenues of over 15 million. Designed, produced and provided all printed marketing collateral, such as direct mail promotions, brochures, postcards, newsletters, and print ads as well as photography and videography, image manipulation and color correction, market research, creation of press releases and other sales and marketing materials all in-house. Coordinated all other forms of media advertisements such as cable TV and radio. Managed, maintained, updated and promoted company websites all in-house. Configured websites to maximize search engine positioning and managed search engine marketing campaigns on google, msn, and yahoo as well as developed drip-marketing campaigns. Produced and presented marketing collateral to Preferred Employer Program prospects and for health fair trade shows. Organized and maintained marketing budget and reports. Managed all activities related to the operations, support, and maintenance of network servers, end-user computers, and peripheral equipment. Maintained, modified, and supported telephone data communications equipment. Provided technical support and training to staff on location and 14 satellite offices via remotely, telephone and email. Pyro Spectaculars by Souza, Inc. Marketing Manager Astro Pyrotechnics 01/2001 – 07/2002 Rialto, CA www.pyrospectaculars.com 1-man marketing and I.T. dept. Created, designed and produced customized proposals to meet specific RFP guidelines. Instrumental in establishing countless top-level clients including the Salt Lake City Olympics 2002 account. Sales Director quoted: "Couldn't have done it without you." Designed and created brochures, press kits, presentations, animations, advertisements, researched and generated leads, database management, direct-mail promotions, photography and videography, image manipulation, color correction, market research, creation of press releases and other sales and marketing collateral. Provided updates and promotions for company website. Managed, troubleshooted, upgraded and repaired computers and peripherals and provided technical support and training to staff on location as well as satellite offices via telephone and email. Evaluated and purchased computers, peripherals, and digital equipment. Computer Systems Design On-site Advanced Technician (Network / PC / Mac) Computek Systems & Design 11/2000 - 01/2001 Rancho Cucamonga, CA www.comsysdesign.com Provided on-site computer repair service to local businesses fixing all problems and/or issues: troubleshooting, upgrading, and repairing NT and Novell networks, PC and MAC desktops, notebooks, and peripherals. Consulted on-site customers on emerging technologies and increased sales. Provided customer service, telemarketing and in-shop sales support. Resolved many issues that all other in-house technicians could not. Created sales and marketing collateral. Palm Springs Life Magazine Information Systems Manager Desert Publications, Inc. 10/1999 - 11/2000 Palm Springs, CA www.palmspringslife.com • desertpublications.com 1-man I.T. dept. Managed, troubleshooted, upgraded and repaired computers and peripherals and provided technical support and software training to over 60+ Mac and PC based system users on Microsoft NT and AppleTalk servers. Logged and resolved over 3000+ hardware and software (both business and graphics software as well as utilities) issues. Developed and implemented training classes on efficient software usage and multi-tasking. Assisted in web design, provided Internet research and created online web forms. Evaluated and purchased computers, peripherals, and digital equipment. Consulted the owner in various new marketing ideas and ways to streamline operations. Character Collectibles Marketing Manager / Webmaster / MIS Vanmark 02/1999 - 10/1999 Fontana, CA www.vangroup.com Created and maintained company websites in-house. 1-man I.T. dept. Solely managed, upgraded and repaired all company computers, servers, phone system and peripherals. Provided technical support and training to over 45+ Mac and PC users networked to Microsoft NT and Novell servers. Launched new products to both wholesale and retail buyers. Regularly wrote and got press releases published in all trade magazines. Designed and created magazine ads and developed weekly direct-mail promotions. Managed nation-wide trade-shows, designed, photographed, and produced catalogs in-house. Created, organized, promoted and maintained collector's clubs. Provided vendors and clients with all digital graphic needs and various Internet requests. Developed digital photography studio and countless marketing collateral. Jazz Speakers, Inc. Sales and Marketing Manager / Webmaster / MIS Mpact Direct 04/1997 - 02/1999 City of Industry, CA www.jazzspeakers.com Created and maintained company websites and sold products online to end-users. Researched and established major national accounts. Assisted in developing new USB products with industry leaders. Designed and produced direct-mail promotions and created print advertisements in-house. Routinely launched new products, established media relationships, distributed press releases and handled company PR. Coordinated trade-shows, designed catalogs (including traditional and digital photography) and other marketing collateral. Provided staff and clients with graphics and digital files. 1-man I.T. dept. Solely managed, upgraded and repaired all company computers, servers, phone system and peripherals. Provided technical support and training to staff, vendors and end-users. Pro-Mart Industries, Inc. Marketing Manager / MIS Cedarart Industries 01/1995 - 04/1997 Rancho Cucamonga, CA www.pro-mart-dazz.com • www.promartinc.com 1-man marketing and I.T. dept. Worked directly with the VP of Sales and Marketing and assisted in establishing major national accounts. Created print advertisements and designed product packaging (including technical instructional drawings). Launched new lines of products, created packaging and other retail POPs. Coordinated trade-shows, designed and produced catalogs (including traditional and digital photography) and other marketing collateral. Designed and created all graphics in-house. Solely managed, upgraded and repaired all company computers, servers, phone system and peripherals. Provided technical support and training to over 20+ Mac and PC users, as well as vendors and customers. EDUCATIONAL BACKGROUND California State University, San Bernardino San Bernardino, CA Mass Communications Chaffey College Rancho Cucamonga, CA Liberal Arts Summit College Colton, CA Multimedia Production Diamond Bar High School Diamond Bar, CA
Anaheim, California, United States
Manasi Padhi - Freelance Software Testing & Quality Assurance
0
Kudos
4.5
2 Skills
Ask
Rate/Hr
Objective To obtain a challenging position within organization that utilises my skills and experience in software quality assurance design and implementation. Summary • Having 8+ Years of experience of Manual testing, hands on experience of testing projects on functional testing, Web Based, Pega Testing, Mainframes, Vision, ACBS applications with respect to front end and back end check points. • Worked for IGATE Global Solutions for the Union Bank of California client as a Project Lead. • Worked with the Office of Information Management Team (e-learning portal) - Deloitte as a Senior Analyst. • Worked with CapGemini (CMMI 5 level Company) as Associate Consultant and Applabs Hyderabad (CMMI 5 level Company) as a Senior Software Engineer. • Worked at the Client Site of Societe Generale, Consumer Finance in Paris for understanding the business requirements of Consumer Finance. • Estimate and obtain management support for the time, resources and budget required to perform the testing. • Define SOW, Test Plan and Test Strategy. • Build a testing team of professionals with appropriate skills, attitudes and motivation. • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan. • Ensure content and structure of all Testing documents / artifacts is documented and maintained appropriate reviews and walkthroughs. • Involved in leading, guiding and monitoring the analysis, design, implementation and execution of the test cases. • Involved in tracking and reporting of Test results using Dashboards. • ISTQB (International Software Testing Qualifications Board) certified. • HP Quality Centre 9.2 Certified. • Very proficient in Functional and Regression testing. • Worked on Management tools like Quality Center/ALM, RQM, Clear Quest and Mantis bug tracking tool. • B. E in Electronics and telecommunications. Work Profile • Worked for IGATE Global Solutions for the Union Bank of California client as a Project Lead. • Worked on Commercial Lending Application – ACBS. • Worked extensively on the Banking and Insurance domain related applications. • Extensively worked on Project initiation activities such as Resource Loading, Test Planning and Effort & Cost Estimation. • Functional walkthrough of test scenarios with offshore, client, team members, senior testers and Developers. • Analysis of functional specifications and business requirement documents. • Designing and Executing Test Cases, Defect reporting and tracking. • Assisting the colleagues during all the phases of STLC. • Involved in the Review of the test scripts / test cases designed by other team members. • Involved in functional / regression testing of the applications. • Extensively worked on different Test Management tools like Quality Center/ALM, Rational Quality Manager and Mantis bug tracking tool. Work Experience : #1 Organization : IGATE Global Solutions Designation : Project Lead Client : Union Bank of California Duration : December 2013 to February 2015. Project : Speech IVR SIL to AFS Leones1a – Multicurrency and Syndication (ACBS) Responsibilities:- 1. Understand the testing effort by analyzing the requirements of project. 2. Estimate and obtain management support for the time, resources and budget required to perform the testing. 3. Define Test Plan and Test Strategy. 4. Build a testing team of professionals with appropriate skills, attitudes and motivation. 5. Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan. 6. Ensure content and structure of all Testing documents / artifacts is documented and maintained appropriate reviews and walkthroughs. 7. Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization. 8. Keep track of the new requirements / change in requirements of the Project. 9. Involved in requirements gathering, Test planning, Test case creation, end to end test case execution and Defect Management. 10. Involved in ensuring proper configuration management of the test ware produced and traceability of the tests to the test basis. 11. Scheduling of the tests for execution and monitoring, measuring, controlling and reporting on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions. 12. Ensure the timely delivery of different testing milestones. 13. Prepares / updates the metrics dashboard at the end of a phase or at the completion of project. 14. Test Management using ALM. #2 Organization : Deloitte Designation : Senior Analyst Project : Office of Information Management Duration : October 2010 to July 2012 Project : Talent Program – Deloitte Learning Platform (Office of Information Management) Project description: - The Deloitte Learning Platform (DLP) integrates products and services to support learning for all of Deloitte's member firms. The platform includes an extensive global catalog of learning resources, ranging from traditional e-learning to podcasts. The DLP offers the ability to both create and manage country-specific learning in a variety of formats, to track and report on learning initiatives, and to store learning history for member firm professionals. Responsibilities:- 1. Identifying scenarios based on business requirements & functional specifications. 2. Effort estimation, sending updates, attending the functional and scenario walkthroughs with client and participating in Gap Analysis with developers. 3. Preparing the Test Plan, Scenario matrix, test cases and other deliverables. 4. Executing test scenarios and tracking the execution in Rational Quality Manager. Defect tracking and Defect reporting in Clear Quest. #2 Organization : Applabs CMMI 5 level Company Designation : Senior Software Engineer Client : Zurich North America Insurance Environment : Pega System Duration : April 2010 to September 2010 Project : RAD (Risk Analysis and Documentation) Project description: - The RAD application is an underwriting tool used to evaluate the risks involved with the potential clients. This product aims at financial underwriting, risk assessment and quote generation. Responsibilities:- 1. Identifying scenarios based on business requirements & functional specifications for the localization and globalization of the requirements of the different products. 2. Effort estimation, sending updates, attending the functional and scenario walkthroughs with client and participating in Gap Analysis with developers. 3. Preparing the Test Plan, Scenario matrix, test cases and other deliverables. 4. Executing test scenarios and tracking the execution in Mercury Quality Center. Defect tracking and Defect reporting in Mercury Quality Center. #3 Organization : Capgemini CMMI 5 level Company Designation : Associate Consultant Client : Societe Generale, Consumer Finance Environment : Consumer Finance Web application with AS400 as backend. Duration : December 2008 to March 2010 Project : Webfinance Project description: - The Webfinance application is used to generate loans at the merchant side. This product provides real estate pricing with PHL underwriting guidelines, when the SUB on US merchant code is used. Project : 2PM Product and Partner Management Project description: - The primary goal of this project is to implement a solution for the merchant management, creation of authorizations and users to originate consumer loans for all the subsidiaries. Responsibilities:- 1. Identifying scenarios based on business requirements & functional specifications for the localization and globalization of the requirements of the different subsidiaries. 2. Allocating Tasks, Sending updates, attending the functional and scenario walkthroughs with client and participating in Gap Analysis with developers. 3. Preparing the Qualification file, test plan and other deliverables. 4. Executing test scenarios and tracking the execution in Mercury Quality Center. Defect tracking and Defect reporting in Mantis bug tracking tool. Worked at the Client Site in Paris for understanding the business requirements of Consumer Finance. #4 Organization : Capgemini CMMI 5 level Company Designation : Associate Consultant Client : HSBC Environment : Vision system with front end of Power Builder and mainframe as a backend. Duration : April 2007 to November 2008 Project : Sub liens on US Project description: - The Sub on US product is that which is available to customers that have an internal first lien mortgage. This product provides real estate pricing with PHL underwriting guidelines, when the SUB on US merchant code is used. Project : Firewall, Sales Engine, and HOLP in HSBC-CC Project description: - The primary goal of this project is to implement a solution for the Clearing Firewall to remove the hard coding that is currently in place on Guaranteed and Pre-select Offers for HSBC Credit Center. Project : GSE Sales and Underwriting Project description : This project will introduce new set of program codes for CONFORMING PRODUCT which will have specific set of qualification and other functionalities related to interim interest, PLTV, Loan amounts in whole dollar amount with 1003 form. Project : Conforming Product Phase II Project description : Objective of this project is to provide enhancements to existing Conforming Loan Product functionalities along with National rollout of Conforming Product. It includes enhancement to attributes sent to Decision Engine (SMG3), Prism and Pricing enhancements, Solution Builder- Rate update. Project : DART Project description : DART stands for Dynamically Assembled and Readable text and is Consumer Lending’s replacement for the EFS (Electronic Filling System) system. The product meets consumer’s Lending business needs of high volume, real-time dynamic centralized assembled forms. With Dart technology, forms will be designed and created on the users desktop us. Project : FACT ACT Project description : The project aims at being in compliance with the FCRA guidelines for sharing of Customer data. All Credit Bureau data for the customer should not be shared with an affiliate without the customer consent. Also products that will be made available to the customer will be filtered out if the customer does not opt for Affiliate sharing. Responsibilities:- 1. Identifying scenarios based on business requirements & functional specifications. 2. Allocating Tasks, Sending updates, attending the functional and scenario walkthroughs with client and participating in Gap Analysis with developers. 3. Preparing the Analysis document, Scenario matrix with detailed scenarios maintained in Quality Center. 4. Executing test scenarios and tracking the execution in Mercury Quality Center. 5. Defect tracking and Defect reporting in Mercury Quality Center. #5 Organization : Capgemini CMMI 5 level Company Designation : Associate Consultant Client : 21C Auto Insurance Environment : Java and Mainframes Duration : October 2006 to March 2007 Project: Legacy Replatform Project description : The objective of 21st Century is to roll-out existing applications to new states viz.AZ, IL, IN, OH, TX and NY. 21st Century wants to expand their business to these states and hence states specific changes were done to Enterprise Billing, Repview and New Business applications Project : Universal Login Project description : This project aligns with business objective which drives more customers to online self service, decreasing calls and costs in the call center, decreases calls and frustrations due to poor customer experience when they forget their password and protects the company from potential liability due to the security hole in our current process. Project : Billing Enhancements Project description : This project is combining several New Customer and Existing Customer Billing Enhancement initiatives and service requests in order to meet the requests of our customer base to provide easy payment methods. The objective of this is to retain checking information from the New Business applicant and use this data to initiate enrollment in Auto Pay, eliminating the need for the applicant to provide a voided check or complete a cumbersome enrollment package. Project : Wave II Project description : 21C is an Auto Insurance company based in California, US. This project is a one-stop site for all automobile insurance needs in certain states in US. The system has been developed for CA, FL, GA, PA, NJ, CO, MO, MN, WI, NV, OR and WA states. The project includes Policy, Billing and Reporting systems along with two internet based applications accessible to the end-users. Worked extensively on Siebel application. Siebel Financial Services is a powerful front office automation application specifically designed for the financial services industry. The product is designed primarily to support finance, banking and insurance professionals. Responsibilities:- 1. Understanding whole system. 2. Involved in Execution of Test cases. 3. GUI, Functional and Regression Testing. 4. Analyzing Test Results, Bug reporting and Tracking. 5. Authoring the test cases. Technical Skills: • Operating System: Windows 2000 • Environment: Client server • Database: DB2 • Internet Tools: HTML • Languages: C • Testing tools: Manual Testing, QTP, Test Director, Quality centre, Mantis bug Tracking Tool. • Other: SDLC concepts Professional qualification: Bachelor of Engineering (Electronics and telecommunications) in May 2006 From Utkal University. Educational Qualifications: Qualification Year of Completion Institution Board/University Aggregate % of Marks 10th 1998 Delhi Public School CBSE 80% 12th 2000 Delhi Public School CBSE 78% B.Tech(EN & TC) 2006 Krupajal Engineering College Utkal University 76% Certifications: • Diploma in Software quality testing course from MindQ Systems Hyderabad. • ISTQB Foundation Level under Indian Testing Board. • HP Quality Centre 9.2 Certification. Achievements: • Personal appreciation note received from client (HSBC) for GSE Sales and Underwriting Project March 08 Release Project. • Personal appreciation note received from client (HSBC) for FACT ACT Project August 08 Release. • Got team d Excellence award in Dec 07. • Best Team award for Deloitte Learning Platform enhancements in 2011. • Client Appreciation for successful implementation of Speech IVR and SIL to AFS for UBOC client in 2014. Extracurricular Activities: • National level Classical dancer and participated in various National and state level festivals. • Worked as stage anchor and have given background voice for many documentary films on Classical dance.
United States