Freelance Office Managers : North Carolina

Category
Skill
Country
Region
City
Keyword

For Freelancers

  • Create an awesome portfolio to showcase your talent.
  • Rub elbows with the web's most talented freelancers.
  • Earn money doing what you love to do.
  • And much more...

For Employers

  • Post your freelance job in just 30 seconds. It's free!
  • Instant access to the web's most talented freelancers.
  • Hire an unlimited number of freelancers.
  • And much more...
 Freelancers 
 Portfolios 
 

Search Results

  Portfolios   Sort
Deborah Henley - Freelance Medical Translation & Office Management
0
Kudos
3.0
2 Skills
$17
Rate/Hr
Missionary for 27 years. Home now to help parents. Graduated from Penn Foster's Medical Transcription Course. Looking for work-at-home with medical transcription Deborah W. Henley 5708 Mitchell Mill Road, Wake Forest, NC 27587 chinaforever@aol.com 919-268-7069 Personal: It’s time for a change from international teaching in the Philippines and China, to domestic jobs back...
Siler City, North Carolina, United States
Melissa Frankowski - Freelance Office Management & Research
0
Kudos
3.0
2 Skills
$12
Rate/Hr
SKILLS & ABILITIES: I have mastered computer applications such as the Microsoft Office 2010 program including Outlook and Excel. I can type up to 65 wpm, answer phones, use copier/printer/fax machines, postage meters, and most other office equipment. I am prompt and courteous and a very hard worker. EXPERIENCE: PMR/OIC, USPS 05/24/2010-Present I have worked as Postmaster replacement...
Raleigh, North Carolina, United States
Stonesoup - Freelance Office Management & Data Entry
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Accounts Receivable Manager specializing in collections of unpaid claims billed to third party payers. Will work denials and re-submit claims. I have over 20 years experience.
Mount Airy, North Carolina, United States
Kellen Buck - Freelance Business Management & Office Management
0
Kudos
3.5
2 Skills
Ask
Rate/Hr
Description not provided
Charlotte, North Carolina, United States
Jane Levett-Bah - Freelance Office Management & Brochure Design
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Description not provided
Raleigh, North Carolina, United States

More Freelancers

April Ferrero - Freelance Comic Art & Illustration
2290
Kudos
4.5
2 Skills
Ask
Rate/Hr
I'm an Illustration Major, recently graduated from New Hampshire Institute of Art, with a Bachelor of Fine Arts. I mostly work in pen and ink and use watercolor or digital for coloring. I've dabbled with a lot of different mediums and different avenues of illustration but my passion for art is in comics or graphic novels. I truly enjoy making comics or anything that is a form of visual storytelling. I work mostly in black and white, but I enjoy digital as well. Other areas of illustration I enjoy are children's books, book covers and chapter illustrations, character design, and storyboards. I'm pretty well rounded in my training and open minded, which allows me to do almost any aspect of art.
Virginia, United States
Dannielle Gray - Freelance Flyer Design & Blog Writing
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Dannielle Gray 113 Rozelle Ave. Hopkinsville, KY 42240 Cell: (270) 881-8665 Danniefresh2003@yahoo.com ________________________________________ Objective To show off my qualities as a budding editor Education Master of Arts in English Austin Peay State University *Expected Graduation of May of 2012 Clarksville, TN Bachelor of Arts in English University of Louisville May 2009 Louisville, KY Summary of Qualifications • Strong communication skills; able to respond to telephonic, in person and electronic inquiries • Continually practice professionalism in behavior with customers and colleagues • Able to handle conflict and assist in resolving disputes as well as referring problems to supervisors as necessary • Easily build rapport and respect diverse populations in professional and personal situations • Excellent written communication; proficient in writing reports • Strong work ethic; dependable and continually work to complete day-to-day tasks as well as strategic goals • Creative with the ability to think outside of the box as well as work with organizational constraints Experience 08/2010 – Present Austin Peay State University Clarksville, TN Graduate Assistant Wilbur N. Daniel African American Cultural Center • Create cultural events to bring current students as well as community members into the center • Collect data to determine effectiveness of programming and future planning • Present the data in weekly meetings to Director, staff and personnel who work and volunteer in the center • Research the history of the African American Cultural Center to ensure the data covers past events and personnel who have impacted the center • Oversee the library at the African American Cultural Center through cataloguing books • Assist students with books as well as make suggestions to purchase future relevant materials • Create flyers using Microsoft Publisher 05/2009 – 08/2009 University of Louisville Louisville, KY Conference Director Stephenson Hall (Residence Hall) • Worked with staff to set up meeting times; engaged in covering needs of groups staying on the campus • Handled logistics for the building and maintained responsibility for the people in residence and attendance • Attended meetings for directors • Placed the groups in the building; attended to customer service through politeness and friendly manners • Met with the group leaders to discuss the campus policies for groups visiting and residing on campus • Reported and collaborated within the organization 11/2003 – 05/2009 University of Louisville Louisville, KY Desk Assistant Varied Locations • Answered telephonic inquiries and questions that dealt with campus policies and other pertinent details • Presented in professional manner and demeanor • Worked well with residents and colleagues • Provided clerical work such logging names and security measures for the building Dannielle Gray, Résumé Page 2 ________________________________________ 2004 – 2008 (Summers) University of Louisville Louisville, KY Conference Assistant Varied Locations • Assisted with group check in and departures • Providing assistance with room lock outs; issued keys to personnel in groups • Maintained a polite and friendly demeanor to people in the groups • Provided security measures that followed campus procedures and policies for groups • Answered questions arising from the group members regarding logistics and policies of university 05/2009 – Present Wendy’s Hopkinsville, KY 08/2005 – 05/2009 Wendy’s at University of Louisville’s Campus Louisville, KY Crew Member • Take customer orders and use the cash register to receive and disperse funds; maintained fiscal responsibility and accuracy • Handle drive-thru customers at the Hopkinsville location • Courteous to customers in normal operating hours as well as high volume hours • Use sanitary and safety guidelines in food preparation • Disperse customer orders • Clean and sanitize equipment and ensured site was orderly References Available Upon Request
Clarksville, Tennessee, United States
Dr. Isis Golden - Freelance Editing & Script Writing
0
Kudos
2.5
2 Skills
$25
Rate/Hr
DR. ISIS L. GOLDEN Lansing, MI 48911 OBJECTIVE: Highly motivated professional with experience in Theatre Arts and Academia and seeking a position where my background and knowledge will be most effectively applied. Emphasis on Theatre, TV, Film, and Higher Education. CORE COMPENTENCIES: • Envision and Interpret script/character • PPT, Excel, Word, Internet, Education Software • Adapt creative literature to theatrical script • Experience w/ assisting a crew to build sets • General awareness of everyday popular culture • Effective Planning and Organization • Research Skills and Scholarship • Instruction, Presentation, Training and Mentorship PERFORMANCE EXPERIENCE AND TRAINING: • Studied academic and practitioner training in theatre • Experience as an actress, co-writer, assistant director, martial arts choreographer and set designer both in college and graduate school • Took courses in college-level introductory, intermediate and advanced stage acting • Worked with construction tools and followed safety procedures to build sets • Volunteered as a film extra in a few films in the Sacramento area during 2008 and 2009 • Collaborated with artists to adapt Native American literature to stage in script form; studied abroad with the • Centre For Indigenous Theatre 2002 Summer program and participated in several Native American Studies • theatre production classes at UC Davis • Fashion modeling and music production assistant with Roxana Damas, Inc., Solano County, CA TEACHING EXPERIENCE: Multi-Departmental Graduate Student Teaching Assistant, University of California, Davis, Davis, CA 9/2003-6/2009 • Created a syllabus for discussion sections to aid students in the successful completions of courses • Oversaw and organized discussion section activities in creative ways to encourage students to engage in course materials as well as apply subject concepts on exams, papers and projects • Collaborated with professors and fellow teaching assistants to prepare, assign, administer and grade tests and assignments • Replied to emails and schedules appointments with students to address their academic needs • Advised and advocated for students by providing suggestions to them to make wise academic decisions, fulfill course requirements as well as excel and survive in mainstream academic settings • Worked closely with professors and teaching assistants to ensure assignment completions and finalized grading • Collaborated with theatre professors/instructors to offer interpretive critique on students’ theatrical projects and presentations of scenes, character, costume, makeup, stage design, sound and lighting concepts. • Provided a fun setting for theater students to engage in theater games/exercises and discussions • Creatively utilized my skills as a theater practitioner and my knowledge of the latest in popular culture in social sciences, ethnic studies and humanities courses, other than theatre courses to put into effect the aforementioned goals for students EDUCATION: University of California, Davis, Davis, CA PhD in Performance Studies, dept. of Theatre and Dance, 6/2009 Queens College, City University of New York, Queens, NY BA in Drama, Theatre and Dance and Cultural Anthropology, 5/2003 COMMUNITY SERVICE: University of California, Davis, Davis, CA Minutes Coordinator with the UC Davis Black Professional Graduate Student Association (BPGSA), 4/2007-6/2009 AWARDS • Joseph L. Bertram award for pursuing graduate school in Drama • Hortense Powdermaker award in Cultural Anthropology • Senior Honor’s Thesis award in Native American Theater • Most Promising Student Award in Anthropology • Andrew Mellon Minority Undergraduate Fellowship Program • NYC Council Academic Scholarship Recognition • Golden Key National Honors Society • Vallone Scholarship throughout college PERSONAL ATTRIBUTES: • Take pride in professional representation and quality of service of company • Communicate, Inspire and Motivate others toward growth and success • Able to recognize and respond to individual and cultural differences • Work independently as well as in collaborative settings • Organized, Dependable, Patient, Caring and Creative • Determined to see creative process and final product to its fullest possibilities PERSONAL ATTRIBUTES: • Take pride in professional representation and quality of service of institution or company • Work independently as well as in collaborative settings • Organized, Dependable, Patient, Caring and Creative
Lansing, Michigan, United States
Nicole Teague - Freelance Technical Writing & Manual Writing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
EDUCATION 2004-2006 East Tennessee State University, Johnson City, TN Completed all courses for Master of Education in Educational Technology 1999-2002 East Tennessee State University, Johnson City, TN Bachelor of Arts in English • Letter of Specialization in Technical Writing • Minor in Legal Studies EXPERIENCE 2006 – Present Scripps Networks Technical Writer Technical Writing • Write administrator and end-user documentation for applications, outputted as: o Online help systems o Reference Sheets o White Papers • Create, proof, and edit documents Trainer • Utilize ADDIE instructional design model to: o Analyze training needs o Design, develop, and implement training solutions o Evaluate training results and present to management • Create curriculum and curriculum materials • Create computer-based-training modules (CBTs) • Conduct instructor-led training sessions and workshops Business and Systems Analysis • Conduct interviews with business stakeholders and users to gather and document business requirements • Translate business requirements into user stories • Translate business requirements into technical and data requirements • Communicate business, data, and technical requirements and needs to IT project members • Communicate status, issues, and solutions to business stakeholders • Model and analyze business processes in Visio • Model system integrations and dataflow in Visio and matrices • Recommend and implement improved business processes Project Management • Assess project scope, constraints, risks, and issues • Communicate project status to stakeholders and project members • Develop project milestones, action items, and timelines • Coordinate and manage tasks performed by project members Quality Assurance Analysis • Test the functional requirements of applications • Write application defect reports • Test application help systems to determine if they are correct and document the application correctly, including Medea and Xytec • Conduct SQL queries against databases (using Toad querying tool) • Input defects into HP Quality Center Application Support • Work with end-users, HelpDesk, and project team members to perform root cause analysis of production and development issues • Coordinate with HelpDesk and project team members to implement solutions to production issues • Communicate issues and solutions for production issues to end users and project team members Development • Develop Business Objects reports 2002 - 2006 Technical Writing Consultant Clients include: Alliance Data Systems, ETSU, University School, New Age, Dominos, Asheville Chef, Raymond Hill & Associates, and Copy Net Business • Created administrator, user, and image guides for in-house software • Created software documentation to comply with Sarbanes Oxley Act • Interviewed software programmers and users • Wrote user and administrative software guides • Analyzed software code for database information (tables, fields, and relationships) and produced software programming guides • Prepared needs assessment report for current and future documentation needs • Addressed and/or created data structure, presentation structure, user groups, data and work flow, accessibility and security issues for the implementation of a Content Management System for K-12 school • Assessed organization’s information; structured information for dissemination on the web, created aesthetic & functional website for K-12 school • Created unique images for websites • Attended meetings with staff personnel to best determine client needs • Published websites • Assisted & trained clients in maintenance of web pages • Assisted with the creation of the Southern Association of Colleges and Schools (SACS) Report • Created and developed user guides for client products • Developed, updated, and maintained company websites • Created Power Point presentation for foreign clients 2002 - 2006 IT/Network Technician Clients include: Dominos Pizza, HAN Medical Networks, and IBM • Troubleshoot and maintained networks • Repaired and installed hardware components • Configured and updated software programs 2004 Instructor Science Hill Adult Education - Johnson City, Tennessee • Taught Digital Imaging and Building Your Own Web Page • Created and prepared class lessons 1999-2002 East Tennessee State University, Johnson City, TN Computer Lab Manager • Supervised & delegated responsibilities in four computer labs • Created & troubleshot user accounts and server shares • Assisted students with computer applications • Installed & modified computer software & hardware Help Desk Technician • Diagnosed computer problems via phone or in person • Inputted computer or network problems in Action/Remedy Database 1997-1999 Play It Again/Laser Storm, Johnson City, TN Company Manager • Supervised & delegated responsibilities to employees • Hired, evaluated, & discharged employees • Diagnosed equipment problems & ordered parts • Promoted companies in local advertising campaigns • Maintained bookkeeping with QuickBooks, including: payroll & payroll taxes, sales taxes, unemployment payments and accounts payable and receivable SOFTWARE EXPERIENCE • All Microsoft Operating Systems • SUSE Linux • Microsoft Office Suite (Word, PowerPoint, Excel, Access, FrontPage, Outlook, Project, Publisher, and Visio) • Adobe RoboHelp, Reader, Authorware, Dreamweaver, Distiller, InDesign, Fireworks, Flash, FrameMaker, FreeHand, FrontPage, Illustrator, Pagemaker, Photoshop, GoLive, and Premiere • SAP Business Objects • Pilat IBMS • Corel Draw • QuarkXPress • QuickBooks • SnagIt Screen Capture • Quest Toad • HP Quality Center • SoundForge Audacity • Adobe Audition • CourseLab • Mikogo • Debugmode Wink • Atempo Live Backup CERTIFICATIONS • Certified SCRUM Master • Taking BPMN training course to become certified in business process modeling methodology
United States
Andre Coetzee - Freelance Telemarketing & Creative Writing
1
Kudos
3.5
2 Skills
$30
Rate/Hr
I am self-motivated, well-organised and a natural communicator, leader, facilitator and trainer. My commitment and passion will be an asset as will my energy, flexibility and personality. I have the ability to work and report at all levels and have vast experience in Customer Service, Telesales and Training. Certificate of Competence: Train the Trainer (ETDP SETA; Services SETA) 4/01/2011 U/S: 117870 U/S: 117871 Assessor (ETDP SETA; Services SETA) 2/02/2011 U/S: 115753 Certificate of Completion - Performance Appraisal Workshop (2010) HRST Certificate of Completion - Customer Service (2009) SA TeleLink Certificate of Completion - MS Excel Advanced 2007 (2009) Capital Campus Certificate of Completion - Customer Service Excellence (2007) SA TeleLink Certificate of Completion - MS Word Advanced (1999) Dimension Data Certificate of Completion - MS Word Introduction (1999) Dimension Data Certificate of Completion - Technical Training Océ 9200 (2000) Minolco Certificate of Completion - Prisma Flow 2.2 (1999) Océ Certificate of Completion - Basic JCL (1999) AST Certificate of Completion - Windows 95 (1996) Academy of Learning Aug 2009 – Nov 2010 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Manager: Customer Services Department; Job Description Deliver of company objectives through the effective management of a team consisting of 4 Client Liaison Officers. Working closely with senior management to develop and implement a Customer Relation Management system. My role covered operations, man management, leadership, recruitment and training within the Contact Centre environment. Responsibilities: Implement and or management of the following: Department procedures and processes Managing Policyholder complaints Communicating with the offices of the Short-term Insurance Ombudsman Implementing Goldmine CRM system to record and monitor complaints and enquiries Quality Assurance on outgoing and incoming call handling Drafting of scripts for Customer Liaison Officers Liaise with Financial Institutions of which include: ABSA and IEMAS Training Facilitation (Products, processes and procedures) Apr 2006 – Aug 2009 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Manager: Telesales; Training & Customer Care; Job Description Deliver of company objectives through the effective management of a team consisting of 13 Telesales Consultants and 1 Administrative Assistant. Working closely with senior management to develop and implement significant and robust forecasting, reporting and supporting procedures to ensure continued growth, this includes both retention and generation of business opportunities. My role covered operations, man management, leadership, recruitment and training within the Call Centre environment as well as in the Company. Responsibilities: Implement and or management of the following: Telesales Staff Incentive Scheme Company Staff Warranty Scheme Department procedures and processes General workflow Quality Assurance on outgoing and incoming call handling Compile and monitor sales statistics Drafting of scripts for telesales executives Liaise with Financial Institutions of which include: ABSA, Wesbank and IEMAS Training Facilitation Jun 2005 – Apr 2006 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Telesales Consultant – Telesales Department Job Description Assist senior management in the development of a new department and promoting new business. Internal Training of Call Centre Staff Skills Development for all SA Warranties staff Quality Assurance Management of Quality Assurors in all the Call Centres Responsibilities: Renew expired policies: Communicating via SMS, Telephone, Fax and E-mail Handling related product enquiries: Inbound Calls Supervisory responsibilities: Reporting to Senior Management Internal Training of Call Centre Staff & Skills Development for all SA Warranties staff Quality Assurance Management of Quality Assurors in all 3 the Call Centres Additional Responsibilities: Implement general sales procedures and processes for the Telesales Department Implement new payment systems (In tandem with Management) Assist in planning and structuring the department and drafting of scripts Manage bulk SMS files and general workflow within the Department Quality Assurance: Workflow and Client Communication Liaise with Claims, Marketing and Banking Department Compile statistics for Management Projects Completed: Initiating the Training Program for Telesales Staff Telesales Database: Design, Implement and Administrate Implement Telesales Database on Maven System (In tandem with Websoft) Feb 2005 – May 2005 Self-Employed Reason for Leaving: Greater challenge Client: The General Secretary, office of the Statutory Council for Printing, Newspaper and Packaging Industry Responsibilities: Design and Develop of official documents in Acrobat format Design and Develop electronic forms and templates Liaise with The General Secretary Client: HASSO (Software Development) Responsibilities: Assist in Project Management of various Projects Direct telephonic marketing of Hasso Software products General Office management Personal Assistant to Annamarie Potgieter HASSO Client Base: Momentum RMB Private Banking ABSA Brokers FNB Brokers Crayon Kids Kidz Brainpower (Dr E Calitz) Client: Cor Potgieter (Inspector for the Financial Services Board) Responsibilities: Scan and Electronic Re-organise of Legal Documents Indexing of Files on Adobe Acrobat and MS Excel Jul 2004 – Feb 2005 Call Centre Consultant – Financial Services Board (Emmanuels) Reason for Leaving: Temporary Assignment Responsibilities: Inbound Calls Outbound Calls (Follow up on Client Queries) F A I S Act Registration of Financial Service Providers Handle F A I S Registration Queries Communicate with Various Departments in FSB before Directing Client Complaints E-Mail: Receive and respond to client queries Highlights: Self Initiated: Call Centre Procedure Manual; Compile and Implement Self Initiated: Dynamic Excel Contact Directory; Compile and Implement Jun 2002 – Jun 2004 Surface Mount Feeder Technician – Alternative SMT United Kingdom Reason for Leaving: Temporary Assignment in United Kingdom (London) Supervisory Responsibilities: (1 Member of staff) Stock control of feeder parts Train new Staff General Responsibilities: (1 Member of staff) Refurbishment of Surface mount feeders Packaging of feeders Non-technical refurbishment of Fuji/Quad/Universal surface mount machines Packaging of Fuji/Quad/Universal surface mount machines Feb 1999 – Jun 2002 Media Specialist (Senior Logistics Controller) – Dimension Data Reason for Leaving: 2-YEAR Gap - Travel to UK Managerial Responsibilities: (6 Members of staff) Meeting SLA (Service Level Agreement) requirements General management of printing environment (supervisory) Training members staff Supervising the printing of all daily / weekly / monthly mainframe related jobs complying to required quality standards Managing and liaising with suppliers and service providers Execute ad hoc user requests related to mainframe printing Complete stock control and management thereof Continuous and effective update of monthly and or weekly reports for Department Managers Print server administration and configuration (incl. Upgrades and training of staff) Resource Management and prevention downtime QA (Quality Assessment) of production line Develop and design of statements, letters and or other documents to specification for National / International Client base Client Liaison: Liaise with Saambou Bank Marketing Managers/Director Assist end users with day to day operations of Prisma Flow system and Océ printers Assist in Stages of implementation during projects relating to Prisma Flow system and Océ printers Assist Project Manager with technical research in the printing environment Assist Project Manager with annual Budget planning Highlights: IT Department Centre Procedure Manual for ISO Certification; Compile Continuous market research: Optimise printing environment Service Providers: Brinrod (Paper Supplies) Mail U Nique (Fold and post of statements / letters / brochures) Xerox SA Minolco (Océ SA) Feb 1998 – Feb 1999 Computer Operator – Dimension Data (Saambou Bank Project) Promoted to Senior Computer Operator Operational Responsibilities: Monitoring of various systems: AWD / SASWITCH / POSTILLION / PICK Operating on Production and Development TSO systems Monitoring Batch jobs via Control M Call Centre Responsibilities: Logging calls for faulty printers, terminals, air-condition units, etc. Suspending lost or stolen ATM cards on WINNET system Training new Junior Operator staff Mar 1997 – Feb 1998 Junior Computer Operator – Dimension Data (Saambou Bank Project) Promoted to Computer Operator Operational Responsibilities: Handling of all magnetic media Printing of all daily / weekly / monthly mainframe related jobs and distributing it to the relevant Saambou users Call Centre Responsibilities: Logging calls for faulty printers, terminals, air-condition units, etc. Suspending lost or stolen ATM cards on WINNET system Dec 1996 – Feb 1997 Temporary Technical Assistant – South African Wheat board Reason for Leaving: Temporary Assignment Responsibilities: Categorising types of wheat Quality tests on certain types of wheat Data capturing in relevance to the different types of wheat References: Current – SA Warranties (Pty) Ltd Steve Smith (General Manager: Marketing) +27(0)11 417 0300 Previous – Financial Services Board Russell Michaels (Head of Communication and Liaison Dept.) +27(0)12 428 8000Knowledge Base: Software and Operating Systems: Adobe Acrobat 6.0 Prof Advanced 2 years Adobe Acrobat 4.0 Advanced 2 years Adobe Photoshop 7.0 Intermediate 1 year Corel Draw 10 Intermediate+ 2 years Dreamweaver MX Intermediate 1 year Goldmine Premium Edition Intermediate 1 year HP Precision Scan Advanced 2 years MS Word Advanced 10 years MS Outlook Intermediate+ 10 years MS Powerpoint Intermediate+ 7 years MS Publisher Intermediate 1 year MS Visio Intermediate 1 year MS Access Intermediate 4 years MS Excel Advanced 10 years SA Warranties System (Maven) Advanced 5 years Unicentre TNG AHD Intermediate 2 years Windows 95 Intermediate+ 4 years Windows 98 Intermediate+ 4 years Windows 2000 Intermediate+ 3 years Windows XP (Home/Prof) Intermediate+ 4 years Windows 7 Intermediate+ 2 years Apple OS X 10.6.6 Beginner 1 year WS FTP 95 Intermediate 2 years Server: Solstice PC Xware 4.01 Intermediate+ 2 years Mainframe: MVS OS/390 Intermediate 3 years JES2 Intermediate 3 years CICS Intermediate 3 Years TSO Intermediate 3 Years ISPF Intermediate 3 Years VTAM Intermediate 3 Years Control-M Intermediate 3 Years Control-T Intermediate 3 Years Control-O Beginner 1 Year Hardware: Apple Mac Xerox 6490 PRINTER (s) Océ 9200 PRINTER (s) Océ 8460 PRINTER (s)
Gauteng, South Africa