Freelance Illustrators : Waterloo, Iowa

Category
Skill
Country
Region
City
Keyword

For Freelancers

  • Create an awesome portfolio to showcase your talent.
  • Rub elbows with the web's most talented freelancers.
  • Earn money doing what you love to do.
  • And much more...

For Employers

  • Post your freelance job in just 30 seconds. It's free!
  • Instant access to the web's most talented freelancers.
  • Hire an unlimited number of freelancers.
  • And much more...
 Freelancers 
 Portfolios 
 

Search Results

  Portfolios   Sort
Drawsgood - Freelance T-Shirt Design & Illustration
760
Kudos
5.0
2 Skills
$50
Rate/Hr
I am a freelance illustrator and designer looking for short or midterm projects. I have experience working on illustration for facebook applications, editorial illustration, apparel design, pixel art and animation, and many other illustration and design avenues.
Waterloo, Iowa, United States

More Freelancers

Sebastian Frost - Freelance 3D Graphic Design & Album Design
1
Kudos
3.5
2 Skills
Ask
Rate/Hr
I am studying Fine Arts for a bachelors degree at United Tribes Technical College to become a tattoo artist. Currently I have only worked part time jobs at fast food restaurants in high school and during summers. This year i will be 20 in October and look forward to finally getting my licence so I can get a car and a job to experience more in the tattoo industry, and learn more on how i can market my own art as well.
Bismarck, North Dakota, United States
Chaiy Keenan - Freelance Logo Design & Digital Art
0
Kudos
3.0
2 Skills
$15
Rate/Hr
I maintain the highest ethical and professional standards. A woman who just love creativity and good designs. My goal is to is to accomplish your project - complete and accurate. And to provide satisfaction to you and meet your demands. My other objective is to be able to develop my qualities and skills at work. I am proficient in Ms application, Illustrator, Cinema 4D, Photoshop, Lightroom, Indesign and Adobe Muse.
Philadelphia, Pennsylvania, United States
Anna Cantell - Freelance Photo Editing & Portrait Photography
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Anna Cantell 76 Moraine Street Boston, MA 02130 (781)854-8666 annacantell@gmail.com Education Northeastern University Boston, MA Bachelor of Arts Cultural Anthropology May 2010 American University of Paris GPA 3.3: *** Laude Skills: Computer: Microsoft Office 2007 Suite, CiviCRM, Constant Contact, Adobe Acrobat, Adobe Photoshop CS5, Adobe Bridge CS5, Adobe Lightroom 2 Other: Customer service, membership services, digital image editing, photography website www.annacantell.com. Experience: Administrative Assistant Boston, MA Massachusetts Council for Human Services Providers, Inc. Oct. 2010-Present • Create and maintain office Microsoft Excel documents for membership records • File all paperwork for organization memerships and certificate programs • Utilize online database to record membership payment and event fees • Assist with planning for Convention, Board Retreat, and Social Media Seminar • Manage CEO daily calandar and email correspondence • Maintain reception area and phone coverage • Provide customer service to Board of Directors and members • Recieve and distribute all incoming mail; assist with outgoing Outlook mail merging U.S. Census Bureau Boston, MA Enumerator April 2010-Aug. 2010 • Community outreach through personal interviews with local residents • Organized with Census team and leader for task completion • Provided excellent customer service for a diverse group of people • Worked independently daily to follow up with non-response individuals under strict deadlines Northeastern University Boston, MA Digital Media Manager June 2008-Dec. 2008 Digital Media Monitor Sept. 2007-May 2010 • Provided customer service for photography students, professors, and staff • Managed daily operations of busy media center • Supervised a staff of 30 employees • Maintained office files utilizing Microsoft Office Suite and online database • Assisted students with Photoshop editing • Produced high-resolution posters from photography student’s portfolios • Organized sign-ins of digital camera equipment Volunteer Service: Event Support and Fundraiser Volunteer Boston, MA • Provided data entry support for membership records May 2008-July 2008 • Fundraiser for donations through client database system English Language Tutor Boston, MA • Volunteered weekly in person conversations with Chinese Graduate Student Jan. 2007- May 2007
Boston, Massachusetts, United States
Katrina - Freelance Photo Editing & Album Design
0
Kudos
1.0
2 Skills
Ask
Rate/Hr
Katrina Doyle Professional Experience Pasword Security Hamilton, Ontario Data Filing January 2010- April 2010 Merged two alarm companes into one file alphbetically Filed two years worth of hard copies into cabinets Apple Auto Glass Hamilton , Ontario Secretary July 2008 June 2009 Appointment setting and customer service Dealing with glass and other suppliers to ensure smooth service Billing and data entry and fromt desk duties Beta Brands Lifesavers Hamilton , Ontario, Office Administration, April 2002- October 2003 Filing paper work for import and export of goods Anwsering phones and general inquries Data entry into POS program Registries Answering Service Hamilton , Ontario Customer Serive Representative June 2001- June 2003 Professional telephone manner when dealing with all concerned parties including Doctor's and offices, coroners, victim services, towing dispatch and real estate Operation of office machinery such as photocopiers, fax machines, computers and software Education Hill Park Secondary Hamilton , Ontario, OSSD
Hamilton, Ontario, Canada
Gregoryfphillips - Freelance Mural Painting & Graphic Design
0
Kudos
4.5
2 Skills
$25
Rate/Hr
Multi-disciplinary creative specialist with proven track of successful, quality control, concept to completion designs for online and print projects. Quick to learn and a true problem-solving professional who shares real-world solutions and provides a clear focused communication appropriate to clients needs and exceeding schedules and within budget. Leadership ongoing motivational coordination for planning collaborations that bridge valleys creating the bigger picture reaching the objectives of the organization. Fine Visual Artist and Skilled Craftsman of 20 years -Graphic Communications 15 years experience Computer Art Skills: Adobe Creative Suite: Illustrator, Photoshop, Indesign and Dreamweaver; Quarkxpress, Atlassian Confluence (Web-Based WIKI Development), HTML / HTML 5, CSS / CSS 3, Content Management Systems, Open Source programs- Aptana Studio 3, Inkscape, GIMP, Winamp Server Global Computer Skills: Proficient working with Macintosh and Microsoft OS computers. Microsoft Office: Word, PowerPoint, Excel, Access and Publisher; Google Drive Digital Printing Skills: Color Burst and Poster Print software for digital color calibration and RIP printing. Hardware for color linearization, material density and color accuracy for digital printing. PANTONE color SPOT and Process, coated uncoated papers and textile printing. Xerox, DuPont Artistri 2020, Mimaki, OCE IT Application and System Testing: Hewlett-Packard Quality Center (Application/Software Error Tracking) Oracle SQL Server, soapUI; Quicktest Professional (Automation Testing), Winamp Server Education: Kennesaw State University (2007): Bachelor of Fine Arts in Fine Arts; GPA: 3.6 Antioch University (2004): Kyoto, Japan; Japanese Buddhist and Culture Studies Art of FITZ - Atlanta,GA. Concept Marketing / Visual Artist - Owner (2005 - Present) Maintaining multiple clients branding of marketing and advertising for print production initiating industry standards along with online tools and social media to create up-to-date SEO principals. Current Client project LINKED Athletics - Company Branding and Web Design Commissioned Visual Artist for clients that have included a International Mural in Amman, Jordan(2011) along with current clients of USAID, Jordan River Foundation Georgia Public/Private School system, Londonberry Mural Press, Linked Athletics and Individual Collectors. Most recent example of integration is from Londonberry Mural Press and Twisted Taco by using Sherwin-Williams new Application for color matching preexisting colors for Twisted Taco build out in Suwanee, GA. AT&T - Atlanta,GA. Developer, Quality/ Tester - Contracted (2010) Application/System Testing - Integrated unit testing of a large web-service application for new and current AT&T subscribers. Quality Assurance - Tracked and followed application errors and communicated with IT Architects, IT Developer, and IT System Testers on the development of new AT&T web based program within multiple server environments. Most notably WIKI re-development for multiple AT&T IT Teams - Created and monitored internal information of current status of application development for AT&T IT teams. Created up-to-date interactive WIKI pages that created information sharing and communication between onshore and offshore employees more reliable and accurate. Phase 3 Media - Atlanta, GA Manager of Dye Sublimation (2007 - 2009) Sought out new methods of digital printing and sublimation techniques for textile photo printing which high standards of quality assurance expanded department to exceed monthly sales from $50,000 to $250,000. Redeveloped and Managed Pre/Post Production of on demand large quantity digital textile printing operations for fortune 500k companies which included Turner, Simmons, Thomasville and NCR. Trained and educated staff through final finishing departments of textiles and promoted product opportunities of large photo quality digital textile prints. Kinko’s / FedEx Office Senior Project Coordinator / Lead Key Operator (1999 - 2004) Managed branch production team and closely monitored, facilitated, and quality assured digital copy and digital print concept through completion within branch locations including local, national and international branches. Graphic Design of Business Marketing and Advertising materials ranging from fortune 500k companies to individual businesses. Customer Assurance maximizing quality assurance and business products while maintaining customer loyalty by personally following up with clients outside business and inside business facilities.
Atlanta, Georgia, United States
Martina lucchese - Freelance Graphic Design & T-Shirt Design
1
Kudos
4.0
2 Skills
Ask
Rate/Hr
Nazionality: Italian Martina Lucchese DoB: 27.04.1984 Profile Graduate in Industrial Design (University of Venice), Excellent ­­­organizational skills and good team player Able to work under pressure Now seeking a job in a challenging working environment Education: 2007-2008 MA Assistant / conservator for cultural heritage Treviso (Italy). Study of painting techniques for the realization of paintings on wall 2007 MA in Fashion Designer (Callegari school of Treviso in collaboration with Veneto region) Freehand drawing and use of illustrator and photoshop for rendering of fabrics 2006 BA in Design of IUAV (Istitute University Architecture Venice), Aesthetic sense and excellent organizational skills are required for conception of different projects:capacity to work on my own initiative and also a team player 2004 A level equivalent in Fine Arts “Liceo Artistico “ in Treviso, Italy. specialization sculpture Experience 03\11-09\11 Fashion Graphic designer for “Siretessile” (in Cornuda, Treviso) Design clothing collection for children, woman and man 01\10 -02\10 Graphic Designer Collaboration for “Green Lime” (in Montebelluna, treviso) Production of clothing and accessories for cyclig 06\09-12\09 Graphic Designer Collaboration for “Berenis” (in Montebelluna, Treviso) Creating patterns for promotional-commercial scarves 02\08-12\09 Fashion Graphic Designer for “Unitessile S.p.a.” (in Treviso) Design collection of children's clothes 07\07-08\07 Restoration stage in “Villa Giovannina” (in Villorba, Treviso) Painting applications of artistic techniques for frescoes 02\06- 03\06 Stage as graphic for “ITA” (International Tobacco Agency, in Villorba, Treviso). Role as graphic for industrial production 09\04-01\5 University Stage as graphic designer for sunglasses for “Marcolin S.p.a” (Longarone, Belluno) design and development models Language skill: Italian Mother Tongue English intermediate IT skill: PC/ Mac Sofware Office 2007; Adobe photoshop, Adobe Illustrator, Indesign. Other information: Full driving licence. Achievements and interests: Painting, drawing, photography, theatre,cinema, recycling art objects, entertainment for children Referee Available on request
Australia
Kris Nielsen - Freelance Article Writing & Blog Writing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
Summary Results-driven Education Specialist with a passion for engaging and coaching educators with high quality leadership, meaningful professional development, and strong mentor support to help them reach their goals and realize their best potential. ¬ Key Strengths ? Proven curriculum and instruction design strategies that result in student motivation, engagement, and achievement ? Strong leadership skills with continuous improvement background ? ¬Advanced use of instructional technology in the classroom and professional staff development ? Expert in assessment techniques, strategies, and evaluation ? Demonstrated research skills in classroom and community projects¬ ¬ Employment History ¬August 2009 - June 2011 Salem-Keizer Public Schools Salem, Oregon Middle School Math Teacher & Program Coordinator ? ¬Pioneered the integration of new assessment, presentation, and teaching technologies into the math curriculum in order to increase student engagement ? Created Continuous Classroom Improvement (CCI) program to boost student motivation and achievement using individual reflection and immediate feedback ? Awarded $4500 grant to fund assessment technology and CCI research ? Led staff trainings in the optimal use of classroom assessment technology and the CCI program ? Empowered students with rigorous and relevant lesson plans, and the expectation of taking control of their own improvement and achievement ? Designed inquiry-based and differentiated instruction to meet the needs of all learners ? Collaborated with PLC team to reach goals throughout the year ? Parent and staff recommendations are available on request¬ ¬ ¬January 2006 - May 2009 Albuquerque Public Schools Albuquerque, New Mexico Middle School Teacher Leader ? ¬Led successful grade-level team of teachers in raising state test scores in all content areas ? Coordinated academic interventions alongside colleagues for struggling students ? Facilitated very high student achievement on state tests in science ? Secured funding for school weather station through $2600 APS/Qwest Grant ? Partnered with area scientists and other professionals to develop in-class site demonstrations and real-life science lessons ? Launched peer helper program with counselors to prevent and address bullying and to address other student needs¬ ¬ Academic Background M.A. Science Education, Western Governors University, Salt Lake City, UT, 2010 ¬ ¬B.A. Elementary Education, New Mexico Highlands University, Rio Rancho, NM, 2006 ¬ ? ¬Oregon State Initial II Teacher Certification (K-8), 2011 ? Highly-qualified Mathematics (K-8), 2007 ? Middle-level Science Endorsement, 2009 ? Outstanding Student Teacher Award, NMHU, 2006¬
Indian Trail, North Carolina, United States
Krystal Black - Freelance Business Card Design & Book Cover Design
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Krystal Black ? San Antonio, Texas, 78244 ? 210-391-4350 ? ikonikdesignz1@gmail.com Objective Seeking a freelance or entry level Graphic Design and or related position, where skills obtained from Associates degree can be utilized. Education International Academy of Design & Technology | Online– Tampa, Florida ? Associate of Science in Graphic Design, Graduated : December 17, 2011 Freelance Experience iKonik Designz 5-7-2012 – current Owner/Freelance Graphic Designer, Provide Graphic Design related services to companies looking to enhance or create their brand. • Using Graphic Design as a Marketing tool. • Develop clearer communication between business and clients or potential clients. • Assist companies deliver their messages more effectively to their target markets Projects The Living Word Christian Church • Designed a logo for a local church “FEWL” (From Experience with Love, Lessons for Life) • Invented a creative logo design for a company based in Australia. The company’s main goal is to inform and inspire young women from a more mature woman’s perspective. Sports Zone MEDIA • Worked as lead graphic designer in a small marketing company in San Antonio. Where I did all the designing of business cards, postcards, Ads, brochures, banners, and magazine covers/Media kits. Making sure that projects were what the customers wanted from their designs and preparing the files to be print-ready for the press. 2Ten Sports Magazine • Design Ads • Business Cards • Postcards • Brochures 2 Baby Bros. BBQ • Developed a creative logo design for a small BBQ business with detailed specification • Business Cards • Menu Poetry in motion Publishing • Produced play ticket stubs for a playwright/publisher, who produced a play entitled,“ SIXTEEN”. Sixteen was a play that brought awareness to abusive teenage relationships. Work Experience United Parcel Services (UPS), 12-2011 -12-2011 (Seasonal-Temp) • Driver Helper- Assist UPS driver with deliveries, take signatures, and deliver packages to businesses. • Pre- Loader, Sort parcels into proper delivery trucks. United Fashions of Texas Ltd, 5-2007- 8-2007 • Processor, tag and group merchandise to prepare for shipment to local Melrose clothing store Hospitality Resource Services (HRS) 10-2005 -04-2006 ( Temp) • Housekeeper, fulfill the duties of a full time housekeeper with duties such as turning down beds, cleaning restrooms, and replacing toiletries. Worked at various hotels as a temp
San Antonio, Texas, United States
Eileen Rogers - Freelance Business Writing & Editing
0
Kudos
4.5
2 Skills
$35
Rate/Hr
SUMMARY: • Excellent experience in technical writing, business analysis, and training. Able to rapidly learn new skills. • Have gathered information and written program, design, and functional specifications; user manuals; reference manuals; operations manuals, repair manuals, APIs, and training manuals. • While at GS XXI, worked closely with the Engineers in documenting the Infrastructures they designed for small companies on Long Island with regard to domains, protocols, hardware, and software. • Skilled at creating Work Flow, Call Flow, UML, Swim Lane, and functional charts using Visio, ABC Flowcharter, PowerPoint, and Excel. • Have written help screens for Internet applications using PDF format, FrontPage, and RoboHelp. • Have worked with IVR technology. Created Call Flow Analysis for Prepaid Calling Card Platform. Worked closely with the Project Managers and developers to create Visio diagrams of the LANs, WANS, disk replication, and such as they were created for a customer. • Have created proposals for system enhancements as well as to solicit new customers (RFP and RFQs). • Have written test scripts, test results, and performed full regression testing as well as being involved in UAT for new systems being designed. Have used Caliber to create and link Business, Functional, and Test Scripts.. • Worked with infrastructure design engineers, programmers, and operations people to design screens, create procedures for installing hardware or for running software. Worked with tier one and tier two personnel to help document and support help center functionality. • Worked as a liaison between the user community and the IT staff for requirements gathering and for UAT testing. • Knowledgeable in regard to the single sign on concept for portals. SKILLS: SOFTWARE: FOCUS [Web, PC, and MAINFRAME], SHAREPOINT, EXCEL, WORD, INFORMATION MAPPING, MICROSOFT PROJECT, WORDPERFECT, DESIGNER, WINDOWS, ABC FLOWCHARTER, VISIO, POWERPOINT, PHOTOSHOP, ADOBE PAGEMAKER 6.5, ADOBE ACROBAT, HTML, MICROSOFT FRONTPAGE, ROBOHELP 7, HTML, ILLUSTRATOR. EXPERIENCE: JULY 2015 – SEPTEMBER 2015 RUI Credit Customer Service Representative • Calling customers to collect payments in order to keep services from being suspended. • Receiving inbound calls in regard to customer account questions and payments. MARCH 2015 – JULY 2015 Zebra Technologies Sr. Technical Writer • Working in the Regulatory Department to update existing documentation; replacing the Motorola and Symbol logos with Zebra’s logo, ensuring that the correct directives are referenced within each document by comparing them to the directives listed within the Regulatory Declaration of Conformity posted on the Intranet, and at the same time formatting and editing each document , template, and form. In order to complete the requirements. • Meeting with members of the team to determine how the new documents/forms should look and what new documents need to be created. • The task requires the use of the MicroSoft Suite of Office products for general documentation, and SnagIt for screen captures. • Used Adobe Illustrator to update part numbers, bar codes, and compliance directives within the pamphlets, Quick Start guides, and user manuals that accompany the equipment. JANUARY 2013 TO FEBRUARY 2015 Sr. Technical Writer IECA • As a consultant, worked with the Software Engineering Department to produce user documentation for a new product that will be installed in homes and offices allowing the user to control the temperature of the house/business, turn lights and appliances on/off, and otherwise save on energy. • Used a combination of Word (Information Mapping concepts), Excel, PowerPoint, RoboHelp, and Photoshop to create all of the documentation. • Also updated existing documentation to reflect changes to screens and functionality, created technical documentation for the software developers, and created and distributed broadcast messages updating the service and field reps on changes within the systems to provide them with a “heads up” that can be passed on to their customers. Documented a series of APIs to provide easy access to system functionality from the web site. NOVEMBER 2010 TO DECEMBER 2012 Sr. Technical Writer/Business Systems Analyst Canon USA • As a consultant working with the Business Project Planning (BPP) division, created user guides in Word and training documents in PowerPoint that were posted to the Canon Intranet for the new Wholesale system. • Gathered requirements and created presentations in PowerPoint that justified the need for issues to be added to the list of enhancements that were presented to the IT Business Alignment group. • Wrote letters to upper management, business affiliates, and customers detailing dates and times of system access when Canon cut over to the new Wholesale system. • Involved with the planning and design of the new Retail system. • Involved with all phases of the UAT for the Retail System. Liaison for the data cleansing aspect of the project working closely with the business community and IT to ensure that the data conversion was a smooth and effortless process. • Once the system was completed, created user and training guides that were posted to the Intranet and provided second-tier support for the users by managing the S21_Communication mailbox in which all system defects and questions are directed. These questions were entered into the QA system to be prioritized before being escalated to IT or passed on to Customer Service. • Working with both the users and IT, created work flows, functional flows, swim lane diagrams using Visio, Excel, and/or PowerPoint, documented procedures using Information Mapping, which is a subset of Word, created test scenarios using Caliber, and conducted web meetings to discuss both business and system requirements. • Involved with user training for the newly implemented system in a classroom setting. Once the system was in place, worked as a liaison between users and IT to document, research, prioritize, and resolve issues. • These issues were entered into a database, prioritized, and tracked until corrected or targeted as a systems enhancement. • Researched all requests for access to the systems to determine what role and functionality the employee should be granted. • Lastly, was working to create test scenarios, enter of all reseller data into the master files, and creating training documents for a B2B Portal System with single sign on scheduled to go live in phases over the next three years. FEBRUARY 2010 TO SEPTEMBER, 2010 Senior Technical Writer Clever Devices, Ltd. • Worked closely with the system design engineers to produce winning proposals using a combination of Word, Excel, and PowerPoint. Produced Compliance Matrices, which were distributed to the various engineers highlighting the items for which each was responsible. • The information was returned to me for format and editing before being incorporated into the RFP. • Using Adobe, extracted pages from the RFP pdf file, created forms that could be used electronically to enter data by the various financial and engineering departments, once the document was created as a pdf, went in and changed the priority settings and created a Table of Contents. • I also created documents that describe the type of services and products provided by Clever Devices, user manuals, training manuals, and repair manuals. FEBRUARY 2007 TO DECEMBER 2009 Senior Technical Writer InTranS Group, Inc. • Responsibilities included: production of proposals (working with engineers for detailed design information), RFP, RFQ, user manuals, repair manuals, and business analysis. • Word was used for the proposals, Excel for the financials and price matrices, SnagIt for all screen captures, and PowerPoint for all presentations. • Responsible for maintaining the catalog of resumes, which included translating many of these resumes from French to English. OCTOBER 2004 TO FEBRUARY 2007 Sr. Technical Writer Correctnet, Inc. • Produced all system and user guides using Word uploaded to the client’s portal branding them with the customer’s logo. • SnagIt was used for all screen captures, and Photoshop was used to create/enhance/cleanse report and screen captures. • As a Business Systems Analyst, performed full regression testing on the new systems prior to their release as part of the QA team, wrote test scripts, and compiled the test results. • Used Microsoft’s Project Manager Software to create Variance reports. • Later, after being integrated into the IT team, was responsible for reengineering the creation of existing systems by determining the business rules applied and the documenting the file layouts. • After determining how the system was developed, I incorporated the information into the client’s extranet. OCTOBER 2001 TO OCTOBER 2004 Technical Writer/Trainer New York City Board of Education • As a consultant with the Board of Education, was responsible for documenting the existing systems explaining how they work and the features of each in Word, creating the HTML help screens using Front Page and HTML, wrote job descriptions and resumes for the development staff, the detailed documentation for the Chancellor’s Customer Service Center system, as well as documenting all existing and newly created web-based systems. • Performed a detailed analysis of all database systems to determine the manner in which the various files were linked together using Visio. • Using Word, produced a functional specification for the new Student Identification System working with the development staff, financial, and system analysts. • When the Chancellor’s Customer Service Center was first created (prior to 211), also served as a supervisor to the customer service representatives taking all calls that came from superintendents, news personnel, and school officials. • Also served as manager in the training of new customer service reps, performed on-the-phone training for users trying to navigate new systems, and followed up on delicate situations. SEPTEMBER 2000 TO OCTOBER 2001 Technical Writer/Graphical Artist City & Suburban Delivery Systems • As a graphical artist, responsible for the creation of Intranet presentations for upper management, flow diagrams, functional flow charts, and maps using Visio. • As a technical writer, creation of all forms used by Customer Service, Credit, and the Warehouse, preparation of functional specifications, procedures, and training material using Word and Information Mapping. JULY 1998 TO AUGUST 2000 Documentation Specialist GS XXI • GS XXI sold infrastructure planning and designs to small companies who did not have a department to do this. Working with all areas of the corporation, prepared functional specifications and proposals for the solicitation of contracts (RFPs). • Worked closely with the engineering department with regard to documenting domains, protocols, hardware, and software. • Involved in the Gap Analysis of an automated freight system. • Other responsibilities included: serving as scribe for all high-level meetings, analyze work performed and produce work flows to portray the steps followed, preparation of system and flow charts for operations and engineering departments. • Worked closely with the Operations Department to create security, disaster recovery, and operating procedures. • I have also installed an NT Server (LH Pro) in order to produce installation instructions for the network group. Involved in the production of training manuals and the internal training of employees in the use of Information Mapping, Visio, Word, PowerPoint, and Excel. OCTOBER 1997 TO JULY 1998 Technical Writer Periphonics Corporation • Worked closely with Project Management to prepare functional and design specifications for generic IVR systems, operator’s guides in Word, a variety of flow and functional charts in Visio, user’s guides, and release notes for PCCP (Periphonics Calling Card Platform). • Also produced call flows in Visio for new systems and, working from the code, reverse engineered call flows for existing systems. • In many cases, the Project Manager would sit at my desk designing the way in which a system would be created and I created the functional/flow chart at the same time. • Working with R&D, was involved in the design of telephony systems and the creation of product descriptions. MARCH 1996 TO OCTOBER 1997 Technical Writer MSC Industrial Supply Company • Using Word, prepared Human Resources Procedures, Payroll Procedures, Sales Order Entry System User’s Guide, Credits and Collections Department Training and Procedures Manual, Branch Manager’s User’s Guide, Accounts Payable Training and Procedures Guide, and Company Travel Procedures. • Worked with Operations and existing managers to create security procedures that were incorporated into a training manual for new Branch Managers • Production of manuals required extensive forms design using Visio, Designer, and PowerPoint. APRIL 1995 TO MARCH 1996 Business Analyst Arrow Electronics, Inc. • Using a combination of Word, PowerPoint, Visio, and Excel, responsibilities included: the preparation of EDI Transaction Mapping Guides for Arrow customers and suppliers. • Preparation of proposals and technical specifications for program enhancements and new systems. • Design of all forms used by the Electronic Commerce department using Visio and Designer. • Design and maintenance of customer and supplier information database in Excel using Word’s Mail Merge function to create the labels for the tapes. • Preparation of a quarterly publication that was distributed throughout the corporation. • The documentation of all JCL streams used for the processing of EDI transactions, POS, and inventory. OCTOBER 1994 TO APRIL 1995 Senior Technical Writer Bear Stearns • Developed functional specifications and a test plan for a SUN UNIX Commodity Arbitrage System in Word Incorporated the documents into FrameMaker to forward to the Project Manager for review. FrameMaker was used due to the fact that Tech Writing used PCs and development were all using SUN UNIX machines since FrameMaker spanned manufacturers. • Developed proposals for both the Mainframe and PC groups as well as functional specifications, test plans, and both high level and detailed flow diagrams for use by all levels of management. PRIOR TO OCTOBER 1994 Worked as Developer (FORTRAN and Assembly) and as a Systems Analyst. EDUCATION: B.A. SUNY at Stony Brook A.A.S. SUNY at Farmingdale
Hauppauge, New York, United States