Freelance Ghostwriters : South Gate, California

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Andre Coetzee - Freelance Telemarketing & Creative Writing
1
Kudos
3.5
2 Skills
$30
Rate/Hr
I am self-motivated, well-organised and a natural communicator, leader, facilitator and trainer. My commitment and passion will be an asset as will my energy, flexibility and personality. I have the ability to work and report at all levels and have vast experience in Customer Service, Telesales and Training. Certificate of Competence: Train the Trainer (ETDP SETA; Services SETA) 4/01/2011 U/S: 117870 U/S: 117871 Assessor (ETDP SETA; Services SETA) 2/02/2011 U/S: 115753 Certificate of Completion - Performance Appraisal Workshop (2010) HRST Certificate of Completion - Customer Service (2009) SA TeleLink Certificate of Completion - MS Excel Advanced 2007 (2009) Capital Campus Certificate of Completion - Customer Service Excellence (2007) SA TeleLink Certificate of Completion - MS Word Advanced (1999) Dimension Data Certificate of Completion - MS Word Introduction (1999) Dimension Data Certificate of Completion - Technical Training Océ 9200 (2000) Minolco Certificate of Completion - Prisma Flow 2.2 (1999) Océ Certificate of Completion - Basic JCL (1999) AST Certificate of Completion - Windows 95 (1996) Academy of Learning Aug 2009 – Nov 2010 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Manager: Customer Services Department; Job Description Deliver of company objectives through the effective management of a team consisting of 4 Client Liaison Officers. Working closely with senior management to develop and implement a Customer Relation Management system. My role covered operations, man management, leadership, recruitment and training within the Contact Centre environment. Responsibilities: Implement and or management of the following: Department procedures and processes Managing Policyholder complaints Communicating with the offices of the Short-term Insurance Ombudsman Implementing Goldmine CRM system to record and monitor complaints and enquiries Quality Assurance on outgoing and incoming call handling Drafting of scripts for Customer Liaison Officers Liaise with Financial Institutions of which include: ABSA and IEMAS Training Facilitation (Products, processes and procedures) Apr 2006 – Aug 2009 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Manager: Telesales; Training & Customer Care; Job Description Deliver of company objectives through the effective management of a team consisting of 13 Telesales Consultants and 1 Administrative Assistant. Working closely with senior management to develop and implement significant and robust forecasting, reporting and supporting procedures to ensure continued growth, this includes both retention and generation of business opportunities. My role covered operations, man management, leadership, recruitment and training within the Call Centre environment as well as in the Company. Responsibilities: Implement and or management of the following: Telesales Staff Incentive Scheme Company Staff Warranty Scheme Department procedures and processes General workflow Quality Assurance on outgoing and incoming call handling Compile and monitor sales statistics Drafting of scripts for telesales executives Liaise with Financial Institutions of which include: ABSA, Wesbank and IEMAS Training Facilitation Jun 2005 – Apr 2006 SA Warranties (Pty) Ltd (underwritten by Regent Insurance Company) Telesales Consultant – Telesales Department Job Description Assist senior management in the development of a new department and promoting new business. Internal Training of Call Centre Staff Skills Development for all SA Warranties staff Quality Assurance Management of Quality Assurors in all the Call Centres Responsibilities: Renew expired policies: Communicating via SMS, Telephone, Fax and E-mail Handling related product enquiries: Inbound Calls Supervisory responsibilities: Reporting to Senior Management Internal Training of Call Centre Staff & Skills Development for all SA Warranties staff Quality Assurance Management of Quality Assurors in all 3 the Call Centres Additional Responsibilities: Implement general sales procedures and processes for the Telesales Department Implement new payment systems (In tandem with Management) Assist in planning and structuring the department and drafting of scripts Manage bulk SMS files and general workflow within the Department Quality Assurance: Workflow and Client Communication Liaise with Claims, Marketing and Banking Department Compile statistics for Management Projects Completed: Initiating the Training Program for Telesales Staff Telesales Database: Design, Implement and Administrate Implement Telesales Database on Maven System (In tandem with Websoft) Feb 2005 – May 2005 Self-Employed Reason for Leaving: Greater challenge Client: The General Secretary, office of the Statutory Council for Printing, Newspaper and Packaging Industry Responsibilities: Design and Develop of official documents in Acrobat format Design and Develop electronic forms and templates Liaise with The General Secretary Client: HASSO (Software Development) Responsibilities: Assist in Project Management of various Projects Direct telephonic marketing of Hasso Software products General Office management Personal Assistant to Annamarie Potgieter HASSO Client Base: Momentum RMB Private Banking ABSA Brokers FNB Brokers Crayon Kids Kidz Brainpower (Dr E Calitz) Client: Cor Potgieter (Inspector for the Financial Services Board) Responsibilities: Scan and Electronic Re-organise of Legal Documents Indexing of Files on Adobe Acrobat and MS Excel Jul 2004 – Feb 2005 Call Centre Consultant – Financial Services Board (Emmanuels) Reason for Leaving: Temporary Assignment Responsibilities: Inbound Calls Outbound Calls (Follow up on Client Queries) F A I S Act Registration of Financial Service Providers Handle F A I S Registration Queries Communicate with Various Departments in FSB before Directing Client Complaints E-Mail: Receive and respond to client queries Highlights: Self Initiated: Call Centre Procedure Manual; Compile and Implement Self Initiated: Dynamic Excel Contact Directory; Compile and Implement Jun 2002 – Jun 2004 Surface Mount Feeder Technician – Alternative SMT United Kingdom Reason for Leaving: Temporary Assignment in United Kingdom (London) Supervisory Responsibilities: (1 Member of staff) Stock control of feeder parts Train new Staff General Responsibilities: (1 Member of staff) Refurbishment of Surface mount feeders Packaging of feeders Non-technical refurbishment of Fuji/Quad/Universal surface mount machines Packaging of Fuji/Quad/Universal surface mount machines Feb 1999 – Jun 2002 Media Specialist (Senior Logistics Controller) – Dimension Data Reason for Leaving: 2-YEAR Gap - Travel to UK Managerial Responsibilities: (6 Members of staff) Meeting SLA (Service Level Agreement) requirements General management of printing environment (supervisory) Training members staff Supervising the printing of all daily / weekly / monthly mainframe related jobs complying to required quality standards Managing and liaising with suppliers and service providers Execute ad hoc user requests related to mainframe printing Complete stock control and management thereof Continuous and effective update of monthly and or weekly reports for Department Managers Print server administration and configuration (incl. Upgrades and training of staff) Resource Management and prevention downtime QA (Quality Assessment) of production line Develop and design of statements, letters and or other documents to specification for National / International Client base Client Liaison: Liaise with Saambou Bank Marketing Managers/Director Assist end users with day to day operations of Prisma Flow system and Océ printers Assist in Stages of implementation during projects relating to Prisma Flow system and Océ printers Assist Project Manager with technical research in the printing environment Assist Project Manager with annual Budget planning Highlights: IT Department Centre Procedure Manual for ISO Certification; Compile Continuous market research: Optimise printing environment Service Providers: Brinrod (Paper Supplies) Mail U Nique (Fold and post of statements / letters / brochures) Xerox SA Minolco (Océ SA) Feb 1998 – Feb 1999 Computer Operator – Dimension Data (Saambou Bank Project) Promoted to Senior Computer Operator Operational Responsibilities: Monitoring of various systems: AWD / SASWITCH / POSTILLION / PICK Operating on Production and Development TSO systems Monitoring Batch jobs via Control M Call Centre Responsibilities: Logging calls for faulty printers, terminals, air-condition units, etc. Suspending lost or stolen ATM cards on WINNET system Training new Junior Operator staff Mar 1997 – Feb 1998 Junior Computer Operator – Dimension Data (Saambou Bank Project) Promoted to Computer Operator Operational Responsibilities: Handling of all magnetic media Printing of all daily / weekly / monthly mainframe related jobs and distributing it to the relevant Saambou users Call Centre Responsibilities: Logging calls for faulty printers, terminals, air-condition units, etc. Suspending lost or stolen ATM cards on WINNET system Dec 1996 – Feb 1997 Temporary Technical Assistant – South African Wheat board Reason for Leaving: Temporary Assignment Responsibilities: Categorising types of wheat Quality tests on certain types of wheat Data capturing in relevance to the different types of wheat References: Current – SA Warranties (Pty) Ltd Steve Smith (General Manager: Marketing) +27(0)11 417 0300 Previous – Financial Services Board Russell Michaels (Head of Communication and Liaison Dept.) +27(0)12 428 8000Knowledge Base: Software and Operating Systems: Adobe Acrobat 6.0 Prof Advanced 2 years Adobe Acrobat 4.0 Advanced 2 years Adobe Photoshop 7.0 Intermediate 1 year Corel Draw 10 Intermediate+ 2 years Dreamweaver MX Intermediate 1 year Goldmine Premium Edition Intermediate 1 year HP Precision Scan Advanced 2 years MS Word Advanced 10 years MS Outlook Intermediate+ 10 years MS Powerpoint Intermediate+ 7 years MS Publisher Intermediate 1 year MS Visio Intermediate 1 year MS Access Intermediate 4 years MS Excel Advanced 10 years SA Warranties System (Maven) Advanced 5 years Unicentre TNG AHD Intermediate 2 years Windows 95 Intermediate+ 4 years Windows 98 Intermediate+ 4 years Windows 2000 Intermediate+ 3 years Windows XP (Home/Prof) Intermediate+ 4 years Windows 7 Intermediate+ 2 years Apple OS X 10.6.6 Beginner 1 year WS FTP 95 Intermediate 2 years Server: Solstice PC Xware 4.01 Intermediate+ 2 years Mainframe: MVS OS/390 Intermediate 3 years JES2 Intermediate 3 years CICS Intermediate 3 Years TSO Intermediate 3 Years ISPF Intermediate 3 Years VTAM Intermediate 3 Years Control-M Intermediate 3 Years Control-T Intermediate 3 Years Control-O Beginner 1 Year Hardware: Apple Mac Xerox 6490 PRINTER (s) Océ 9200 PRINTER (s) Océ 8460 PRINTER (s)
Gauteng, South Africa
Thomas Boni - Freelance Editing & Journalistic Photography
8
Kudos
5.0
2 Skills
Ask
Rate/Hr
I've been a professional editor since 2005, working mostly as the supervisor of two twice-weekly community newspapers and a magazine, and managing their Web-based content. Aside from my former day job as editor of two Alabama Press Association-member newspapers of record (which merged into one publication as of fall 2010) I copy-edit for Demand Media Studios (since summer 2010); and have edited photographs, laid out newspapers, brochures and newsletters; and strengthened a financial firm's Web content and client-relations documents. I am a detail-oriented, deadline-driven, hard-working editor who is always happy to learn about new projects and serve.
Daphne, Alabama, United States
Natalia Maziar - Freelance Ad Design & Graphic Design
1
Kudos
5.0
2 Skills
$30
Rate/Hr
NATALIA MAZIAR // BRINGING IDEAS TO LIFE GRAPHIC ARTIST WWW.LEMACDESIGNS.CA // 416 201 0080 OBJECTIVE Provide and manage high quality cutting edge designs in the advertising/design industry for clients in a motivated, energetic team environment. SKILLS Excellent and proficient knowledge in the latest versions of Macintosh Adobe CS5: InDesign, Photoshop, Illustrator, and QuarkXpress, Powerpoint, Acrobat Pro, Microsoft Office X; Word, Excel and Powerpoint. Understands and appreciates the clients’ businesses and brands and leverages this insight to create original, creative concepts. Works closely with clients and leads studio team to ensure that quality standards, budgets, time deadlines and client expectations are met. Prepares comprehensive digital layouts based on creative briefs and confidently presents her work to clients with conviction and intelligence. Manages photoshoots, colour corrects images and sources stock photography. Negotiates working arrangements, contracts and supervision of outside photographers and illustrators to ensure adherence to design specifications and commitment project management. Works effectively under deadline pressures in both team and independent settings. Manages a studio of designers and multiple projects while consistently achieving results. CAREER SUCCESS April 2011 // January 2013 ART DIRECTOR // GRAPHIC DESIGNER // STUDIO MANAGER THN Publications Inc. Responsible for the design production of exceptional work that meet and exceeded the expectations of her clients. Passion for creating sharp, professional, and unique designs and messages that immediately attract attention and drive responses. Skilled in developing high-impact marketing materials, brand identities, and print designs. Track record of meeting the most demanding deadlines, communicating effectively with cross-functional teams, and leading by example. Dedicated to finding the most cost-effective and creative solutions for all challenges. Known for taking a hands-on approach in directing artists, collaborating with clients, and bringing creative concepts to life. Her projects include ads for 480 real estate agents and business owners in 22 magazines running on a monthly basis. See www. homenews.ca and www.holidayshoppermagazine.ca Client list includes The home News Magazine, Prestige Magazine and The Holiday Shopper Magazine. 2002 // 2011 GRAPHIC DESIGNER // ART DIRECTOR // STUDIO MANAGER SLC Marketing & Advertising Solutions. Art Director with a proven record driving business for diverse industries. had responsibility for each project’s life cycle from conceptual creative briefs, through design and final printing processes. Worked closely which each client to capture and best express their creative visions while understanding their advertising and marketing needs. Managed the studio, coordinating the scheduling and budgeting of all projects. Also managed press checks, photo shoots, photography, illustration and digital production, making sure all projects ran smoothly and on time. Her projects included ads, annual reports, brochures, direct mail, magazines, newsprint, online news, outdoor advertising, packaging, POP, posters, video and web design. Client list included leading companies in the aerospace, corporate, business to business, design, food and drink, human resource, industrial, IT and web fields - Benjamin Moore, Data Mirror, Drake Beam & Morin, Easy Way, hAAS International Inc., Indalex Aluminum Solutions, Lindor Chocolate, MMI Industries Inc. and Northstar Aerospace Inc. 1995 // 2002 FREELANCE ART DIRECTOR // GRAPHIC DESIGNER From 1995 to 2002, art directed, designed superior, creative designs for various Toronto advertising agencies and companies on a freelance basis. Projects included the art direction, design and production of ads, brochures, direct mail, magazines, news print, online news, outdoor advertising, packaging and posters through the concept, design and printing processes. Clients were in the food and drink, financial, fitness, human resource, industrial, law and retail fields. They included BBDO, Young & Rubicam, Bank of Montreal, C-Plus, Corby’s, Danier Leather, Double Diamond Beer, Dura Products, Elte, Great Canadian Bagel, harley Davidson/Miller Genuine Draft, hershey’s, Kellog’s, Kensington Market Lofts, Molson Canadian, Montreal Film Festival, Multiple Sclerosis Society, Oxygen Women’s Fitness Magazine, Philips, Premier Fitness, Royal Bank and Slim-Fast. 1990 // 1995 JUNIOR ART DIRECTOR // DESIGNER Slim-Fast International Inc. Produced innovative art direction and design for various multi-media campaigns, direct mail, outdoor advertisement, packaging, magazine and newspaper ads, and managed photo shoots, illustrators and printing processes. EDUCATION Humber College 1988 -1990 // Advertising and Graphic Design. Graduated 1990 with highest Standing in the Program. University of Toronto 1986 -1988 // Towards Bachelor of Arts. CHARITY 2003 // 2009 Voluntarily art directed and designed communications and advertising through 2003-2005 for “help Us help The Children”, a charity that aids orphans in Ukraine. Also visited Ukraine with the charity through 2003–2005 where she voluntarily managed a kitchen staffed with 14 women to feed 500 orphans daily during 30-day summer camps. 2004 // 2009 Over a five-year period of voluntarily running a lunch program for The Toronto French School, raised over $40,000 that went toward the betterment of the school campus. REFERENCES Contact numbers upon request. Dan Pawych // Allard Johnson Communications // Executive Creative Director. Scott Langdon // SLC Marketing Communications // President. Peter Pearson // Image in Print // Broker & Designer.
Mississauga, Ontario, Canada
John MacGowan - Freelance Fashion Illustration & Illustration
1
Kudos
3.5
2 Skills
Ask
Rate/Hr
John MacGowan (248) 701-6134 macgowan_john@yahoo.com Art Education 2007: Savannah College of Art & Design Savannah, GA Attended summer program for studio figure drawing class and storyboard/filmmaking workshop 2008-2009: Troy High School Troy, MI Vice-President of National Art Honor Society Created murals in Troy High School and Troy Public Library in Troy, MI 2008: Cranbrook Academy of Art Bloomfield Hills, MI Attended summer portfolio development program where artwork was displayed at Cranbrook Academy of Art and used on advertisement for the show. 2009-Present: Columbia College Chicago Chicago, IL Briefly studied advertising art direction and fashion design before opting to switch to focus on fine art and fashion illustration and styling/modeling. Outside Work 2010-Present: Fashion Illustrator for developing fashion line called “Lady Epiphany “ Creative Director at Donna’s Café (In charge on window design, sign-making, caricatures, face-painting, etc)
Chicago, Illinois, United States
Dawn Anderson - Freelance Proofreading & Book Writing
1
Kudos
3.5
2 Skills
$25
Rate/Hr
I am a Proofreader and Copy Editor and graduated from New Zealand institute of Business Studies. I work freelance from home. I am also a writer and will do small copy writing articles. My rates vary according to the size and specifications of the job. Your complete satisfaction is important to me and my business; my aim being to provide the highest level of service to ensure a long term business relationship. I look forward to working with you.
Auckland, Auckland, New Zealand
Riffat - Freelance Ad Design & Graphic Design
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
RIFFAT HAMMAD B-253, Block-4, Street-6, SAADI Town, Karachi (PAKISTAN) Email: riffahammad@yahoo.com Career Objectives: To gain a challenging position in a progressive textile designing house where my designing skills and experience will have valuable application in the growth of the organization. Summary: • Extensive knowledge of sketching and creating various designs and patterns • Eye for texture, colour and produce different pattern of textiles • Possess excellent communication and organizational skills • Ability to forecast new styles with knowledge of production procedures of textiles Familiar with technologies like digital textile printing, Abode • Photoshop, CAD software and Illustrator • Possess strong problem solving and analytical skills Educational Summary: • Diploma in Textile Designing from Karachi School of Arts in grade “A+” (Graduation Equivalance) • Obtained 1st Position in Textile designing in Sind Board of Technical Educations. • Intermediate(Science) from P.E.C.H.S Girls College Karachi in “B”Grade • Matriculation from F.G.Public School ,Malir Cantt , Karachi in “B” grade. • Certification Course: • Computer Graphics Course---- “ A+ “ Grade • Adobe Photoshop • Aldus Freehand • Coral Draw • HAT • MS Office/Internet Computer Typing Experience a. Textile Mills Gul Ahmad Textile Mills, Karachi 1.5 years AL-Karam Textile Mills, Karachi 3 years ? Assigned the tasks of providing sets of sample designs on various textiles and fabrics ? Handled the tasks of sketching designs by using computer graphic design and CAD software ? Responsible for scanning, re-colouring, cleaning and creating repeats for prints - both all over and engineered layouts ? Designed all print and placement artwork as well as colour matching for different fabrics ? Handled the tasks of creating sketches, detailed illustrations and blueprints by using drafting instruments ? Designed and created textiles for upholstery, purses and curtains ? Coordinated with clients, technical and marketing team on planning and designing textile materials ? Developed new design concepts and participated in various trade-shows b. Free Lance Work ? Amson Textile Mills (Export and Home Textile) ? Crescent Textile Mills (Export and Home Textile) ? Birth day & Greeting Card ? Video Picture Recording Area Of Interest • To update knowledge of new design and production techniques and textile technologies • To work out design formula for a group of samples Personal Details: • RIFFAT HAMMAD • Date of Birth: 17 July 1982 • Relationship status: Married Reference: On demand • Cell: 923435438572 • Email: riffahammad@yahoo.com ______________________ RIFFAT MAMMAD Cell #: 923435438572
Karachi, Sindh, Pakistan
Mark Landmann - Freelance Content Writing & Editing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
Spent 25 years writing business documents including tenders, reports, policies, procedures, service-level agreements and presentations. Completed an edit of a science Phd thesis that my client believes got her across the line. Currently working on a heavy edit of a personal memoir of life during World War 2. Just received an email from another very happy client whose website content I edited to her great satisfaction. When it comes to writing, I am a pedantic all-rounder and eager to please.
Melbourne, Victoria, Australia
Arash Ahmadi - Freelance Help Desk & Programming
1
Kudos
4.0
2 Skills
$20
Rate/Hr
Programming : Microsoft Visual basic .net development. Database development (SQL Server , MS Access). Microsoft Visual basic .net development. Mobile Programming : Android Software Development Apple (iOS) Software Development Web Site Design & Development : Joomla WordPress Graphical Design : Adobe Photoshop Core Design
Encino, California, United States
Ronald Waldron - Freelance Logo Design & Tattoo Design
1
Kudos
4.5
2 Skills
$25
Rate/Hr
I am an artist! Plain and simple I am an artist. I have been drawing for many years, I am 30 years old and have been drawing since I was a kid. Always top in all my art classes, and wanting to pay my way through school for animation. I have been a tattoo artist for more then 7 years now. I can draw anything You want me to. but I am not trained on any computer rendering software as of now, hence going to school for animation. I love to draw, free hand custom pieces. I feel I could do well with children's books or as an inker for graphic novels. i may be able to do small stuff like greetings cards or similar. I'm a father of 5 so children's books are right up my ally.
farwell, Michigan, United States
Tim Matthews - Freelance Document Design & Banner Design
0
Kudos
3.0
2 Skills
$20
Rate/Hr
My name is Tim Matthews, and I am retired. I am willing and able to spend several hours a week proof reading. My background is teaching school, installing computer systems, and selling software. In my past, I have written proposals, prepared speeches, completed instruction manuals for computer software, and proofread several documents and manuals for proper grammar, proper sentence structure and spelling. Please consider me for your proofreading needs.
Lafayette, Indiana, United States