Freelance Fashion Photographers : Austin, Texas

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CURRICULUM VITAE Personal Profile Name: Tae Yoon Kim Address: Unit 706 31-37 Hassall Street PARRAMATTA 2150 NSW Australia Phone: (02) 8810 0152 Mobile: 0404 049 242 Email: k_t_y@hotmail.com D.O.B: 12 May 1983 Summary Highly motivated, organized and detail oriented Extremely willing to learn and proficiently capable to learn quick Strong background in 3D CAD Excellent customer service skills Strong communication skills in English and Korean Ability to work co-operatively in a TEAM environment Experiences August 2010 - Current Mainfreight International Sydney Australia (Registration Clerk) Creating new job registrations in EDI(Electronic Data Interchange) system with provided information. Required information is House/ocean bill number, shipper/seller details, container number, type and size, weight details, port of loading/discharge place and date Filing documents in file (Sea/Airfreight) Chasing up for documentations – Original Bill, Commercial Invoice, Pecking list, Pecking declaration, certificates Checking transhipments by email, phone call or ICS system Provide a very high degree of accuracy in processing invoicing and raising cheques Emailing to customer service, imports for any missing or wrong information Scanning documents in jobs into EDI system Data entry – typing product code, product descriptions, product quantity and price Learning stage for Compile/Classification Attending group meetings for giving opinions on how to improve working environment and procedures Ability to work highly under pressure and in a team environment Perform other administrative duties as required October 2009 – September 2010 Corea Interior Pty Ltd (Gyprock installation on houses and units) Fitting gyprock on bricks, steel frame and timber on ceilings and walls Custom fitting folding channels and J tracks Fitting pin boards in primary schools Fitting villa boards on ceilings and bathrooms August 2009 – September 2009 Spartan Marketing (Sales representative) Door to door sale – Charity organization Build relationship with client Always be positive and enthusiastic June 2009 Industrial experience at Reino Joinery (Custom joinery specialist) Drawers and doors assembly Laminating, Edge trimming Product deliveries June 2008 – July 2008 Industrial Experience at STEGBAR (Windows, doors, shower screen and wardrobes) 2D CAD drafting – change and redraw the details of original drawings Illustrator / Indesign editing / Auto Cad Research and Analyse the existing products 3D CAD design – completed a task to redesign new pivot for their existing shower screens May 2007 – June 2007 Industrial Experience at Rotadyne (Plastic Rotational Moulding Factory) Research and cost analysing Hands on experience on rotational moulding machines Learnt the process of how each product is manufactured. Products include water tanks, bins, buoys, container and etc 3D CAD design – completed a task to redesign bin trolley with telescopic handle October 2005 – September 2009 Double Bay Newsagency Customer accounts Management Stock management Liaise with suppliers Employee management Responded to customer enquiries via telephone January 2005 – April 2005 Joseph paint Painting indoor/outdoor homes, motels and restaurants November 2004 Australian Egg Corporation Ltd Two weeks egg inspection at NSW Coles and BI-LO Jan 2003 – May 2004 DaDa Interiors Curtain and blind installation Aug 2001 – Aug 2003 Blacktown station Newsagency Customer service Education 2011-2012 Customs Broker 2009 -2010 Certificate lll – Carpentry (General Construction) Southern Sydney Institute of Chullora TAFE 2009 Pre-apprenticeship – Off-Site Construction (Shopfitting&Joinery) Southern Sydney Institute of Lidcombe Collage Design TAFE 2004 – 2008 Bachelor of Design and Technology University of Western Sydney Major: Industrial Graphics – Completion of Vehicle interior/exterior 2D & 3D design 2002 – 2003 Diploma of Product Design and Development Southern Sydney Institute of Lidcombe Collage Design TAFE 1998 – 2001 Lucas Heights High School 2000 – Outstanding award in Design & Technology Key Professional Attributes Computer/Programs Experienced at EDI(Electronic Data Interchange)system Experienced at 3D CAD software (Auto CAD, Rhino, Solidworks & Solid Edge) Experienced at POS solutions (Customer account management system for small & medium business) Also proficient in Photoshop, Illustrator, Indesign, Premiere, Microsoft Word, PowerPoint, Excel, Outlook, Anti-Virus applications and many others Communication and Interpersonal skills Fluent in both English and Korean Accomplished public speaking skills from various oral presentations, tutoring and social activities in the University Teamwork abilities enhanced with leadership skills from work environments, church and University group activities Vast types of product knowledge and ideas acquired over 6 years of design studies enables me to work effectively and proficiently in the field Highly motivated to learn, a determination to succeed at the highest level; making a positive impact and exceeding expectations Customer Service Skills Developed fundamental customer service skills such as being responsive, building relationships, maintaining mutual respect, and creating win-win results through broad experiences gained while working at Mainfreight international, construction sites and customer service at Double Bay Newsagency Excellent telephone skills especially polite manner and respond to the needs of customers quickly and effectively Referees Mainfreight International Grant Brooks Tariff & Trade Consultant Broker Telephone: (02) 9695 2027 Email: grant.brooks@mainfreight.com.au Corea Interior Pty Ltd Park Sang Kyu Construction contractor Mobile: 0402843962

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Education Clarkson University – Potsdam, NY Bachelor of Science in Chemical Engineering – Spring 2011 GPA: 3.70 – Presidential Scholar 3 semesters Clarkson University Honors Program Research/Work Experience Pfizer, Inc. Global Research and Development, Groton, CT Research Intern in Pharmaceutical Development Group Spring/Summer 2009 • Observed the collision related deformation behavior of pharmaceutical compacts to determine the “coefficient of restitution” (CoR) as it relates to various material and experimental parameters • Theoretical correlations for predicting the CoR were extracted from experimental results and implemented to enhance DEM models focused on pharmaceutical compact manufacturing and processing Research work culminated in a journal publication and symposium presentation: Bharadwaj, R., Smith, C., Hancock, B.C. The coefficient of restitution of some pharmaceutical tablets/compacts. Int. J. Pharm. 402 (2010) 50-56. The Clarkson University Honors Research Program, Potsdam, NY Research Assistant in Department of Mechanical and Aeronautical Engineering Spring 2009 – Spring 2011 Photo-Acoustics Research Laboratory under Prof. Cetin Cetinkaya • Analyzed the attenuation of high frequency ultrasonic pulses in pharmaceutical compacts • Using available literature and experimentally derived attenuation profiles the particle characteristic length scale distribution within each compact was determined for characterizing their compaction states Research work culminated in a technical paper (to be published) and two symposium presentations: Smith C., Stephens, J., Cetinkaya, C. Acoustic Assessment of Mean Grain Size in Pharmaceutical Compacts. Int. J. Pharm. (publication pending), 2011. Research Assistant in Department of Chemical and Biomolecular Engineering Spring/Summer 2008 • Explored the kinetic and thermodynamic properties of block copolymers • Analyzed anti-sense therapy and protein based drug delivery systems • Successfully synthesized the photocrosslinkable triblock copolymer poly(cinnamyl acrylate)-b-poly(ethylene glycol)-b-poly(cinnamyl acrylate) for application in drug delivery Research work culminated in a technical paper and symposium presentation: Smith, Carson, Krishnan, Sitaraman, Photocrosslinkable Triblock Copolymer Hydrogels for Protein Encapsulation, Clarkson University Honors Program, Symposium for Undergraduate Research Experience, Potsdam, NY 2008. Research Assistant in Department of Mechanical and Aeronautical Engineering Summer 2007 • Investigated the effects of uniaxial tension on low density Alporas® aluminum foam • Validated theoretical model for the deformation of Alporas® aluminum foam Research work culminated in a conference paper and symposium presentation: KA Issen, ML Black, CJ Smith, DJ Morrison, Inhomogeneous Deformation and Fracture of Aluminum Foam under Uniaxial Tension, Metfoam, 5th International Conference on Porous Metals and Metal Foams, Montreal, Canada, 2007. RIT Center for Imaging Science Summer Internship Program, Rochester, NY Research Assistant in Department of Astrophysics and Astronomy Summer 2006 • Collected astronomical data from the National Extragalactic Database (NED), SIMBAD network, and The Hubble Space Telescope archives in order to publish educational resources about various astronomical phenomena Research work culminated in a symposium presentation on active galactic nuclei and the fluid behavior of intra-cluster medium Leadership Clarkson University Leadership Award National Society of Black Engineers (Executive Board: 2008) The Grid (President: 2010 and 2011) Community ESL Class (Leadership Board: 2009 and 2010) Culture Complex Co. (Team Leader: 2010) Youth Basketball League (Referee: 2009, Head Coach: 2010 and 2011) Skills Microsoft Office, MATLAB, SuperPro Designer, AutoCAD, HTML, CSS, Javascript, PHP, MySQL, Korean (intermediate fluency)

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A freelance writer with excellent writing and presenting skills along with reasonable knowledge in varied work areas of life. Writing is her passion and she pursues it with good professionalism. Shweta’s writing arises from her love for reading and her voracious readings on subjects ranging from English fiction to spiritual writings, political biographies to historic musings, business management to general magazines and so on. Writing Interest Topics: • Technology • Business Management • Creative and Fiction • Magazine Articles • Resume Writing Highlights Writing Experience: • Wrote a set of business and technology based articles for client of an SEO and Writing Outsourcing company Prosmart in Hyderabad, India. (One article as a sample can be referred on the following link http://www.altiusdirectory.com/Computers/e-business-scenario.html) • Frequent blogger on the domain blogs of the firm where he is presently employed • Written and published papers and presented papers at international conferences as a part of my existing work profile • Co-authoring a book on implementation of information technology related best practices framework • Conversant with different styles of writing – MLA, APA, etc. Educational Details: • Graduation in Engineering from Mumbai University • Post Graduate Diploma in Business Management specializing in Systems and Marketing

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With 20 years media experience under my belt I have an essential understanding of the media industry. My all-round knowledge, creativity, innovative sensibility, style, versatility, love of writing and experience in sub-editing/proof reading (I have an excellent eye for detail) make me an ideal candidate for most media-related jobs. In my freelance capacity, I write web content, editorials for magazines, press releases, profiles, copy for emailers and newsletters, scripts for M.C.s, speeches and more. I am also a top-notch sub-editor and proof reader.

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$40 Rate/Hr

DOUGLAS LATHROP, JR. 4 Tower Drive Cell (513) 969-5481 lathropd@bellsouth.net Newport, KY 41071 CAREER SUMMARY Quality Assurance Manager / Engineer: Directed and Managed multimillion dollar national and international quality projects and teams involving various industries for Kroger Co, Ascendum, Humana Inc., DST Health Solutions, Insuresoft/Applied Systems Inc., BellSouth, State of Alabama (DHR), and United States Air Force. EXPERIENCE OVERVIEW Leadership: Set vision and path for large, complex, and parallel projects, using detailed and complex methodologies, and rigorous QA processes. Worked with diverse and dynamic teams (telecommuters, overseas staff, vendors, and system integrators) to provide mentoring, motivation, and training under tight budgets and tough schedules. Management: All phases of SDLC - waterfall and iterative methodologies; quality management practices; all phases and types of testing; strategic planning & measurement; requirements management; program/project management; budget management; effort and schedule estimating; testing environment management & tool implementations. Accountable for staff HR responsibilities: performance management, salary/bonus planning, & recruiting. Technical: Breadth and depth of technologies include mainframe, client server, n-tier – web and proprietary client, Oracle EAP, TIBCO MDM, web services (Web Methods), ETL and point to point interfaces, intranet and extranet, single sign on, secure login, real-time & batch, and automated testing. Methodologies, Standards, and Tools: Lotus Notes, MS Outlook, Clarity, MS Project, Project Server, Rational Robot, WinRunner, Quality Center, QTP, TestTrack, Clarify, Jira, McCabe IQ, Word, Excel, PowerPoint, Access, Visio, VBScript, CA-Service Desk, SharePoint, MSF, CMM/CMMI, ITIL, Waterfall, Agile, TQM, software metrics. TRAINING • Entry, Mid and Advanced Level Air Force Leadership & Management Courses • Certified Program Manager - Air Force Level 1 Acquisition • Certified DMR Project Manager – “Project Management in a Consulting World” • Clarity – Project Manager & Resource Manager • Certified McCabe IQ Engineer • Total Quality Training - Strategic Planning, Goals, Metrics, Process Analysis • Value Management Training – Benefits Realization (Information Paradox) • Microsoft Visual Basic .NET, Microsoft Solution Framework, MS Project Server • 7 Habits of Highly Effective People • ITIL Implementation Overview • CMM/CMMI Assessment Training • SharePoint 2007 Computer Based Training • Online Trading Academy Mastermind/XLT EXPERIENCE July 2013- CARDOU LLC Newport KY Present Managing Partner • Create company for the purpose of trading currencies, equities, futures, and commodities. • Spent 1.5 years in training on trading concepts and platform tools • Prepared paperwork needed to establish trading accounts with 4 different firms and 6 different platforms. February 2010- Kroger Co. Cincinnati, OH July, 2013 Senior QA Lead • Led 4 major QA programs and projects - Rules Based Pricing, Targeted Coupons, Gift Registry, and Master Data Management & Product Lifecycle Management. o Master Data Management: Retail item information management system o Gift Registry: Online event registry and management system o Targeted Coupons: Retail coupon & discount management system o Rules Based Pricing: Retail price management system • Team sizes varied from 3 to 35 testers and values of $3M to $150M • Practiced risk based testing approach – team agreement on level of acceptable risk • Planned & scheduled deliverable compilation tasks – risk analysis, test scenario list, estimates, test plan, test case writing schedule, test case entry, test execution schedule, test results, test data acquisition plan, and traceability matrix • Conducted impact analysis and risk analysis for regression test planning. • Provided effort and duration estimates for all projects and types/phases of testing (System, System Integration, SOA, Performance, Automated, Disaster Recovery, Security, E2E, UAT, regression and data conversion testing). • Built QA project schedules to manage & track QA testing phase and task progress • Wrote and implemented Test Plans for each project - all phase and types of testing • Planned & managed system integration testing- some releases had up to 35 interfaces • Worked with project teams & users to plan and conduct full end to end testing • Coordinated with business/data analysts and end users to provide UAT support • Setup & managed Automated Testing approaches - cut costs and helped contain risks • Worked with teams to build QA processes specific to each program/project • Helped BAs assure high quality requirements and functional design documentation • Helped recruit, train and onboard new QA testers and leads • Spearheaded root cause analysis for high and critical defects – defect prevention • Participated with development teams in Agile Sprint Recap and Planning activities • Daily, Weekly, and Monthly status, issue, risk, and metric reporting • Member of release management team -coordinated code deploys for all environments o Managed concurrent testing for 2 releases and 3 phases of test execution o Accountable for 4 different testing environments that support ongoing release development activities and a production break-fix environment. • Helped teams implement Change Management process – manage change impact o Member of change control board responsible for providing QA impact analysis - responsible for adjusting plans, staying on schedule, within budget • Led daily defect triage meetings – Effectively evaluated and prioritize defect fixes • Conducted team meetings, project QA kick off meetings, & project status meetings • Wrote standard QA engagement language for master service agreements and statements of work. Helped negotiate statement of work language with each vendor. • Responsible for developing, implementing, and enforcing Program QA Governance. • Implemented a virtual QA support team - included business analysts, data modelers and profilers, interface support people, data analysts, and legacy application analysts. • Mixed waterfall and Agile development and delivery model. • Member of program process improvement team - responsible for improving release over release delivery as well as defect root cause analysis to help defect prevention August 2006 – Humana Inc. Louisville, KY October 2008 QA & Testing Program Manager • Led team of 24 responsible for developing & maintaining quality tools, reporting, metrics development, project management, and process management. • Assembled team that pioneered SharePoint technology usage within organization. o Created Quality and Release Management Portal to provide information related to enterprise software quality practices and release management tools. o Developed Master Release Calendar – provides enterprise view of release dates for 300+ applications via combined SharePoint and .NET architecture. • Directed team responsible for requirements, hardware environment design, load testing, training, conversion, and UAT for custom web based testing tool. • Managed development of Quality Management Reporting System – converted 50 Excel reports and charts to SQL Server based system accessed via web interface. • Responsible for enhancement and maintenance of existing Lotus Notes based testing management system. Supports 2000 users, library of 300,000 test cases. o Developed data warehouse to mesh legacy Lotus Notes DB with SQL DB • Conceived & developed quality metrics program - created metric development framework, metric profile & library concepts to facilitate successful metric adoption. • Spearheaded Change Management process and DB for tracking organization, training, documentation, work aid, process map, report, metric profile changes. • Participant on ITIL Release Management & Problem Management initiative teams. o Release management process re-designed to improve speed to market, enhance quality, and assure project benefit realization. • Developed effectiveness metrics for process changes to assure process adoption. • Program Manager for Medicare User Acceptance Testing (UAT) Program under Humana Testing Management Organization (TMO). • Built program from ground up while still delivering projects to production. • Transitioned Medicare business organization from chaotic/fragmented approach to UAT and project acceptance to alignment with all other lines of business. o Change involved process, culture, leadership, and organizational initiatives that impacted 30 individual teams. • Worked with several teams to introduce automated testing to their testing practice – cut 100’s of man hours from their regression testing activities. • Co-Led team that conceived, developed, and delivered data copy tool - cut hundreds of hours from test data creation process, increased quality of production products. • Conceived and wrote requirements for initiative to refine test data refresh process to selectively copy production data-reduced time and effort needed for this activity. • Quality Manager for user acceptance testing of IT Portfolio Management tool (Clarity) – rapid deployment for 1000 users with zero major defects. May 2005 – DST Health Solutions Birmingham, AL August 2006 QA/Design Manager • Directed Design team that consisted of 11 designers performing in various roles; Designer, Architect, Developer, QA Analyst. Responsible for requirements gathering, solution creation, technical design delivery, test planning. • Managed software design work for mainframe COBOL/DB2 PowerMHS HMO s/w. • Refined Architecture, Design, and Module Testing portion of SDLC processes – Cut design and testing effort by 20% while cutting defects by 35% • Implemented automated test management tool (Test Director) to document requirement traceability and provide SDLC team approach to test planning. • Maintained and improved work estimation algorithms. Created templates that allowed accurate custom estimates based on client type and release criteria. • Primary interface for software modification proposals, estimates, and sales support. • Accountable for progress, status reporting, risk identification, & issue escalation for continuous pipeline of 10-15 simultaneous and distinct projects at a time. • Created a repeatable process for data conversion design projects to support custom release upgrades, respond to government mandates, and fix data corruption problems. • Team designed 3rd party product interfaces using custom Application Programming Interfaces and XML technology – allowed quick expansion of product functionality. • Managed 100 person budget - revenue of $8m and expenses of $6m. • Responsible for weekly expense, revenue, & capacity forecast updates & projections. • Maintained release content forecasts – used information to manage resource leveling. • Performed root cause analysis for design defects, poor estimates, & quality problems. • Led effort to prepare for CMMI Level II – created/executed level III action plan. May 2003 – Insuresoft LLC (formerly Applied Systems Inc.) Northport, AL April 2005 Development/QA Manager • Directed and managed development activity for Diamond Policy Management System for Auto and Life Insurance Carriers. • Managed 28 person staff, five distinct teams; Production Support, Quality Assurance, Special Projects, Database Development, & Account Implementation. • Responsible for automated testing (Rational & Mercury); software metrics; quality management tool evaluations, selection, and implementation • Managed VB6 to .NET code conversion, N-tier development, custom development, database design/architecture, multi office coordination, data conversions. • Implemented Architecture team, matrix staffing model, & spiral development model. • Created and presented product vision to staff and various client executives, implemented resource management tool, PM practices, defect management teams. • Justified acquisition and implementation of McCabe IQ quality measurement tool. o Created product offering from tool’s capabilities resulted in major sale. o Presented strategy of use to clients – enhanced client “good will”. • Leader of software process re-engineering efforts; source code management, version control, build management, testing prioritization, development process integration. September 2001- Competent Staffing Resources, Inc.: Client - BellSouth Birmingham, AL April 2003 Program Manager/Senior QA Consultant • Integrated Testing & Analysis System (INTAS) implementation consists of several hundred mid-range servers housed in Data Centers and tens of thousands of clients. • Managed development and implementation projects for INTAS application. • Led response to best practices audit – Presented successful out brief to executives. • Responsible for QA standards; disaster recovery, defect and code management. • Led design, testing, installation, and implementation team during $2m h/w upgrade. • Wrote Quality Assurance plan-standards compliance & minimized defects resulted. • Performed impact analysis of vendor application upgrades and BellSouth IT infrastructure modifications to determine timing of system upgrades. • Managed capital investment and expense budgets totaling more than $3.5m. • Maintained relationship with enterprise development teams to oversee migration and integration with other applications. All milestones ahead of schedule, under budget! • Managed relationship between project team, five vendors, IT infrastructure organization and company wide customer base. April 2000- Comforce, Inc.: Client – BellSouth, Accenture Birmingham, AL August 2001 QA Program Manager/Senior Consultant • Managed many diverse system development projects - Demonstrating risk, issue, action item, deliverable, budget, vendor, client, project, communication, jeopardy, quality and cost/schedule management skills. • Employed BellSouth SAMR2 & Accenture Method/1 system development methods. • Developed Quality Assurance plans for all projects and facilitated compliance. • Managed human resource, capital equipment, and expense budgets totaling $2.9m. • Contributed strong CMM knowledge and experience to CMM Level II certification. • Produced high quality IT development life-cycle cost and schedule proposals. July 1999- DMR Consulting Group, Inc.: Client - State of Alabama, DHR Montgomery, AL March 2000 Technology Assessment Manager • Managed technology assessment for purchasing & supply chain management project. • Participated in an integrated consultant and customer team responsible for performing technology, process, organization, and culture analysis. • Prepared and delivered technology architecture schematics, product and vendor evaluations for short-term/long-term technology improvements to DHR Executives. • Performed QC duties for internal and external deliverables at engagement gates. • Expertly prepared and delivered engagement progress presentations and deliverables. • Identified previously unknown technical and functional capabilities to management - demonstrated how current environment could be improved using existing resources. • Wrote proposal to develop and implement Procurement S/W Acquisition program. • Hand-selected as Project Management Career Path Manager - Developed training plans, mentoring guidelines and Project Management career counseling program. November 1997- DMR Consulting Group, Inc.: Client - BellSouth/Andersen Birmingham, AL June 1999 Team Lead/Senior Project Manager • Contributed to two Strategic Plans for Year 2000 testing and led creation and tasking of Y2K Environment Team. Largest project awarded to business unit, $10 million. • Mapped complete and detailed Y2K testing process - used as risk assessment tool. • Provided direct support to top-level Program Manager and Business Unit Director. • Spearheaded McCabe V2000 (Application Testing Specialty Tool) justification, acquisition, training, setup, configuration, technical support, tool upgrades. • Managed team of six McCabe specialists - developed task plans, processes, deliverables, project schedules, and custom tools. July 1993- USAF, Software Design Center Montgomery, AL October 1997 Chief, Implementations & Development & Superintendent, Operations Support • Responsible for Air Force Space Command Defense Messaging System (DMS) • Supervised and led eight hardware and software site survey and installation teams. • Participated in negotiation of four major contracts totaling - $21m. • Developed model to predict required equipment quantities for over 300 sites. • Led teams that performed six site equipment installation surveys in two months. • Presented DMS briefings to senior leaders throughout Air Force and DOD. • Resource advisor for team of seventy - Increased moral and quality of deliverables. • Managed development, maintenance life-cycle and technical support activities for sixty developers impacting 195 sites, 14500 users and $4.2m annual budget. • Directed sustainment program for 2,000 COBOL programs - 1.8m lines of code. • Participated in Level II and III CMM assessment of software development processes. • Contract Quality Assurance Evaluator responsible for $18m in development tasks. EDUCATION • 1991 - Community College of the Air Force, Montgomery, AL A.A.S, Information Systems Technology • 1989 - Community College of the Air Force, Montgomery, AL A.A.S., Computer Science Technology ADDITIONAL INFORMATION • Retired from the U.S. Air Force with rank of Senior Master Sergeant (E-8). • Top Secret Clearance while in U.S. Air Force. • Owned Stop-A-Minute convenience stoar • Started and operated Automation and Information Technologies Consulting • Started and Operated CarDou LLC Trading company • Senior, Wright State University, B.S., Computer Science (210 qtr hours)

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Ten years of work experience performing various functions in information technology, administration and management, and customer service. Knowledge of Dept of Housing and Urban Development (HUD), housing industry. Identify and proactively solve problems. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, Administrative functions and services, such as mail distribution and delivery, records management Commitment to high quality customer service and product delivery. Team player. Native Spanish speaker with translation expertise. Former member of the U.S. Marine Corps. Experience Sage Computing Reston, VA Deputy Project Manger July 2005 –July 2009 Supervisor: Ryan Callahan (Project Manger) As Deputy Project Manager of the HUD USER contract, responsible for day-to-day management transactions with customers and clients at HUD (Department of Housing and Urban Development) • Conducted research, prepared analysis data and recommended plans to bring projects to a successful conclusion. • Served as a liaison • Monitor and report on HUD USER Call Center performance to ensure proper quality controls are in place and maintained • Provide Accurate and Timely Reporting, Written Documents, & Recordkeeping • Train and motivate staff • Assist Project Manager in identifying new procedures to increase the operations efficiency • In the absence of Project Manager and the program manager, serves as Acting Project Manager • Analyzed Call Center stats to calculate abandoned call rate percentages. In charge of maintaining all Order Entry System orders (OES) and SQL Server database updates, content updates to the HUD USER website and webstore. • Primary contact for coordination with contract vendors and major document distribution being sent to the client or conferences Prepared a Quality Management system using Six Sigma to meet government standards in responding to the high abandon call rate and lowered the call rate to be under 3% also instructed the distribution team to maintain a high Quality Management system to respond to all orders under 2 day’s and receive a 110 % score to adhere to the government contract During the Katrina tragedy I was ordered by the Secretary of HUD to research and prepare a list of publications to assist in the redevelopment of New Orleans. I was given 48 hours to complete the list. I was successful in completing the list in 24 hours. Assisted in the redevelopment of the Order Entry System to be useful as an E- Biasness tool. Worked diligently with the IT dept in the redevelopment. Optimus Corporation Silver Spring, MD Deputy Project Manager March 2002 – July 2005 Supervisor: Jennifer Slotwinski (Project Manger) As Deputy Project Manager of the HUD USER contract, manage day-to-day transactions with customers and clients at HUD (Department of Housing and Urban Development) • Monitor and report on HUD USER Call Center performance to ensure proper quality controls are in place and maintained. • Pull Call Center stats to calculate abandoned call rate percentages. In charge of maintaining all Order Entry System (OES) and SQL Server database updates, content updates to the HUD USER website and webstore. • Primary contact for coordination with contract vendors and major document distribution being sent to the client or conferences. • Supervise and assist the distribution specialist to manage an accurate inventory. • Participate in corporate management meetings. • Provide Accurate and Timely Reporting, Written Documents, & Recordkeeping • Train and motivate staff • Assist Program Manager in identifying new procedures to increase the operations efficiency • In the absence of Program Manager, serves as Acting Program Manager • Awarded the optimus chapion award for closely with staff to maintain a high success rate in quality control and meeting service level agreements • The North American Forum on the Catechumenate Washington, D.C. Data Base Analyst and Administrative Assistant Oct. 2000 To June 2001 Supervisor: Jim Schellman (Director) A non-profit organization, which uses institutes to instruct the fundamentals of Catholicism. • Maintained Reizers Edge database for 22,000 worldwide memberships with accuracy and without duplication. • Instructed staff (including the Executive Director and Office Manager) on uses and applications of Reisers Edge. • Researched and implemented a new system to analyze the growth in memberships between institutes. • Established a new server in office, reconfigured all the office computers to be able to work on the network, updated all workstation operating systems and applications. • Tracked incoming donations. • Worked with the Director on projects, including newsletter, advertisements for the newsletter, questionnaire on services, preparing for Director's Conference. Systems Resource Analysis International (SRA International) Pentagon, Arlington, VA Data Quota Analyst Coordinator Jan. 2000 to June 2000 Supervisor: Bruce Sharp • Analyzed schools of the other military services for the United States Navy, primary contact for all military service schools in the country and around the world. • Helped eliminate a data entry backlog of about 3,000 names and seats, operated all data systems, designed a better confirmation through e-mail systems, constructed spreadsheets for better handling of data. • Sorted the class candidates into appropriate class, coordinated all numbers for FY01 and FY02 beginning classes. • Analyzed all school and training data related to Air Force and Army Data Systems. • Worked directly with Navy Headquarters dealing with the School House in Millington IBM Gaithersburg, MD Sr. Administrative Assistant Sept. 98 to Jan. 2000 Supervisors: Toni Grimes (Tascor Manager) Vicki Powers (IBM Manager) • Supported five senior financial managers from IBM Global Services. • Controlled all incoming Lotus Notes, e-mail, and calendar adjustments. • Set up conference calls and meetings. • Constructed spreadsheets for better handling of data. • Researched financial information on companies for IBM Global Services on the Internet. • Monitored and checked all travel expense accounts submitted to managers. • Ordered all office supplies. United States Marine Corps Sept. 93 to Sept. 98 Sept 97 to Sept 98 Marine Corp Headquarters, Washington D.C. Supervisors: GySgt. James D. Watson, Mr. Donald D. Brown, GS-13 Position: Sr. Administrative Assistant/Claims Examiner • Directly supported the Director of Claims and Administrative Director, handled Congressional and Department of Defense correspondence and issues, prepared reports and reviewed data. • Obtained information from policy holders regarding claims for fire damage, personnel, storage problems, automobile deliveries from overseas. • During operation Sea Signal implemented a message System using Database IV technology and the military system to create a rotation system to rotate commands every 6 months. This system would communicate with the Pentagon and SECNAV • Education 2009-MBA- University of Phoenix, Rockville, Maryland Campus 2006 – BSBM - University of Phoenix, Rockville, Maryland Campus 1993 – U.S. Marine Corps – Administration School, North Carolina 1993 – Woodrow Wilson High School, Washington, District of Columbia Training 2004 -- Programming Microsoft Access: Hands-On Awards 2005 -- OPTIMUS Corporation Champion Award (March) 2004 – OPTIMUS Corporation Champion Award (September) 2004 – OPTIMUS Corporation Champion Award (April) 1997 – Navy & Marine Corps Achievement Medal 1997 – Good Conduct Medal 1995/1997 – Sea Service Deployment Ribbon 1995 – Coast Guard Ribbon 1995 – Humanitarian Service Medal 1995 – Joint Service Commendation Medal 1993 – National Defense Ribbon/Medal

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My name is Lisa Mary. I'm an adventurous, island-loving, free-spirited artist from Africa. Drawing is one of my great passions in life and I have many years' experience in various visual art forms. I draw & paint everything & anything that appeals to me... from cartoons to wildlife, pop art to photo-realism. I built my career on wildlife painting, since I was trained in that field and grew up in the wild places. However, my whimsical side constantly drives me to explore the kaleidoscopic fantasies in my head. I feed this need by doing as much illustration work as I can get my hands on. Alongside this, I do calligraphy, which can be integrated beautifully with illustrations. Something else I find great satisfaction in, is surf art. The surf culture is a huge part of my life, and I find this to be the most popular genre in my community. As an open-minded and versatile artist, I am constantly exploring new ideas and am completely open to venturing down unchartered paths :)

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5.0 2 Skills

$35 Rate/Hr

I am a graphic designer with over 10 years of experience. Specializing in print design including marketing materials, publication design, advertisements, logos, invitations and anything else that needs a creative touch. I have some experience in digital design as well including interface tablet applications, email marketing and blog graphics. I tend to be fast without sacrificing quality or creativity. I also work with a positive, accommodating attitude that makes it a pleasurable working experience. EDUCATION: University of North Florida 2002 Bachelor of Fine Arts degree Valencia Community College 2000 Associate of Science degree in Graphics Design Technology EMPLOYMENT: Bonnier Corporation 1/07 - 3/13 Senior Designer assisted design director with all functions of the design services department, including art direction and support for designers, maintaining an efficient workflow and department budgeting • designed advertisements that meet creative expectations of the client and/or production coordinator for 20+ magazines • formatted various publication departments such as, classifieds, co-ops, ad indexes and ad pages • designed multi-page advertorials that sustain the specific branding of a particular magazine while exhibiting creative concepts • executed files to complete the projects for press while meeting a deadline for multiple publications • designed logos, posters, signs and postcards for events while maintaining a creative, unified concept/design • designed interfaces for tablet applications Progressive Design Group 2/06 - 1/07 Creative Designer designed various collateral for clients including postcards, newsletters, posters, brochures, etc. • conceptualized and executed suitable design principles • provided customer satisfaction through communication and proofing artwork • executed files to complete the projects for press while meeting a deadline Perfect Wedding Guide & Central Florida Bride 9/02- 2/06 Graphic Designer designed advertisements and marketing materials for localized national bridal publications • image altering and enhancing, as well as, processing of artwork to ensure quality and layout specifications • provided customer satisfaction through communication and proofing artwork • executed files to complete the projects for press while meeting a deadline • assisted in planning of photo shoots by way of a design committee and through extensive research DESIGN PROFICIENCIES: Adobe Creative Suite 6: Photoshop, Illustrator, InDesign, Acrobat Microsoft Office: Word, Excel