Customer Response Freelancers : New York, New York

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Angela Mortellaro - Freelance Admin Support & Customer Response
0
Kudos
4.5
2 Skills
$25
Rate/Hr
PROFESSIONAL SUMMARY Quality-focused Office Administrator/Administrative Assistant committed to approaching tasks with tenacity and attention to detail. SKILLS Professional phone etiquette Excellent communication skills Database management Articulate and well-spoken Flexible Accurate and detailed Excellent planner and coordinator Works well under pressure Pleasant demeanor Calendar...
New York, New York, United States

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Juan Lizama - Freelance Content Writing & Medical Translation
0
Kudos
3.0
2 Skills
$25
Rate/Hr
Juan A. Lizama ________________________________________ 2907 Twain Lane Richmond, VA 23224 Cell: (804) 882-6226 Email: jlizama90@gmail.com Alternative: (804) 628-0874 EDUCATION: • Virginia Commonwealth University; Bachelor’s Degree in Mass Communications, Dec. 2002. WORK EXPERIENCE: • VCU Health Systems: English-Spanish Interpreter/Translator, May 2011-Present • Logged in over 500 hours of English and Spanish interpreting for patients and healthcare providers at VCU Medical Center and its outlying clinics. • Translated over 200,000 words for patient correspondence and other hospital materials such as patient information brochures and manuals. FREELANCE WRITER: 2010-Present • Wrote articles for Richmond Magazine and Spanish-language newspapers Nuevas Raíces and Tidewater Hispanic. JOURNALISM EXPERIENCE: • Richmond Times-Dispatch; Richmond, VA; Staff writer: 2003-2010 o Managed news coverage in public education, immigration, Latino/Hispanic communities, local government and law enforcement. o Monitored issues in the areas of coverage and anticipated readers’ interests and wrote articles on those issues. o Researched and wrote award-winning breaking news and daily and enterprise stories for the front page. o Covered schools for the last two years in Henrico and Chesterfield counties, which have more than 100,000 students combined. o Helped to organize internal discussions with outside experts coming in to the paper’s office on the coverage of Latino issues in the Richmond area o Gave talks at local schools and at VCU and the University of Richmond about my profession as journalist and, o Served as a panelist on a Virginia Press Association’s annual awards event news coverage of Latinos. Richmond Times-Dispatch: Intern, fall 2002 • Landed an interview with one of two men mistakenly arrested in Henrico County, VA. Authorities believed the men were the snipers who were killing people along the interstate in Virginia, Maryland and Pennsylvania in the fall of 2002. The two men were deported to Mexico and Guatemala. Reporting and writing, which convinced management to hire me full time to continue coverage of this growing immigrant group. The Daily Press: Newport News, VA; Intern, summer 2002 • Reported and wrote feature articles, helped editors update the restaurant list for a special annual section, updated weekly movie schedules. Richmond Times-Dispatch: Copy messenger, spring 2002 • While my duties were to distribute incoming faxes to reporters and editors in the newsroom and to sort mail, I sold an editor on a couple of story ideas that were published on the front page of the Metro section. VOLUNTEER WORK: • Worked as a spokesman in 2009 for the Central Virginia Chapter of the League of United Latin American Citizens; Led a radio, newspaper and TV campaign to promote the successful LULAC 2009 Latino Film Festival in 2009 in Richmond • Served as judge three years in a row for the speech competition and as a “Hero” at the Hispanic Youth Symposium for high school students held in the Richmond area. • Mentored high school students interested in journalism through the VCU Urban Journalism Workshop held during the summer while working at the Richmond Times Dispatch. SPECIAL TRAINING: • Completed a 40-hour medical interpreting course on July 2011 at VCU Medical Center. SPECIAL SKILLS: • Speak and write proficiently in English and Spanish. • Proficient in Microsoft Office: Word, Excel, PowerPoint. • Knowledge of social media tools, such as Facebook, YouTube and Tweeter. HONORS: • Virginia Press Association • Third place award (2005) for education writing. • Group award (2003) for coverage of snipers John Allen Muhammad and Lee Boyd Malvo in the fall of 2002.
Richmond, Virginia, United States
Marnie Hughes - Freelance Copywriting & Content Writing
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Marnie Hughes provides professional, polished written copy for web sites, press releases, brochures, articles, newsletters, and case studies. She will create original and effective copy for any writing project or assist you with editing and perfecting your written work. Get the job done well, on time and on budget. Visit www.copywritermarniehughes.com for writing samples.
Georgetown, Ontario, Canada
Victor Chavez - Freelance 3D Animation & Video Editing
4
Kudos
3.5
2 Skills
$25
Rate/Hr
I am a freelance animation and motion graphics artist located in Lebanon, TN. I have over 5 years of experience in 3D animation and motion graphics. I'm always up for a new challenge and I see every project as a chance to grow.
Lebanon, Tennessee, United States
Robert Casasus - Freelance Children's Book Writing & Public Relations
0
Kudos
3.0
2 Skills
$50
Rate/Hr
i have a great passion for writing about online dating and the horrible effects it has on us. i consider myself very well rounded in this topic i have interviewed over 150 women and men on this topic. i havewritten three books never published any.
Miami Beach, Florida, United States
Angela Field - Freelance Creative Writing & Social Marketing
0
Kudos
3.5
2 Skills
Ask
Rate/Hr
Education: ? Bachelors of Science in Social and Behavioral Sciences; Linfield College ? Certificate in Human Resource Management; Linfield College ? Associate of Arts- Oregon Transfer Degree; Chemeketa Community College ? Associate of Science- General Studies; Chemeketa Community College Highlights of Qualifications: ? Team-oriented, eager to assist others as needed. ? Highly organized, efficient, and detail-oriented. ? Honest, trustworthy, with a high level of integrity. ? Self-motivated, enthusiastic, and compassionate. ? Active in social media networking for over 7 years on over 50 platforms, including Twitter, Facebook, Google +, Linked In, Pinterest, and The Fancy. ? Built a solid, loyal audience worldwide. ? Maintain and entertain over 30,000 loyal friends and followers on those social media networks with a variety of content regularly. ? Efficient in computer related tasks such as data entry, word processing, email, and other software programs including Word, Power Point, Excel, and Access. ? High ability to synthesize information efficiently and accurately, and adapt accordingly. ? Experience in research writing and data analysis. ? Highly effective communication and networking skills in person and through social media. ? Effective in problem solving and conflict resolution skills and training. ? Early adopter in the social networking circle. ? Experienced in blog design, content production and delivery. ? Effective in multitasking on projects, prioritizing tasks, and meeting deadlines. Work-Related Experience: ? 10+ years of customer service experience, including sales, multi-line phones, cashier, business operations, and office technology and support services. ? 7+ Years in Social Media Networking, Branding, Strategy and Consulting Services
Newberg, Oregon, United States
Sooja Kim - Freelance Graphic Design & Package Design
0
Kudos
3.5
2 Skills
$30
Rate/Hr
SOO JA KIM www.soojakim.com QUALIFICATIONS PROFILE Highly creative, independent and multitalented Graphic Designer with extensive experience in marketing and print design in various industries. Not only limited to design but dared to handle multiple tasks. Fast learner with good collaborative and interpersonal skills. Accustomed to performing in deadline-driven environments and budget requirements. PROFESSIONAL EXPERIENCE Senior Graphic Designer, Shake-N-Go (manufacturer of hair extensions & wigs), Port Washington, NY (11/2010-02/2013) - Responsible for development of creative designs to support sales team including window and in-store banners, sale posters, signs, monthly newsletter; corporate collateral and special projects when assigned. - Managed graphic designers and workflow from initial design through production within timelines, and tight budget Graphic Designer, INCOCO, NJ (10/2008-4/2009) - Developed packaging, displays, cart designs and Trade show graphics for an innovative Nail polish product Advertising Coordinator/Graphic Designer, COSMOS BOUTIQUE, NY (05/2007-12/2007) - Managed marketing campaigns & retail promotions with co-op vendors focusing on Asian market under strict guidelines; conducted advertising calendars, allocation of established budgets and appropriate visuals to publications and media - Supported sales teams by creating newspaper ads, store signage and direct mails Graphic Designer, Freelance, NY - Clients: YWCA, Stainwash, and Oxford Health Insurance; Provided graphic design solutions to different organizations Graphic Designer, HY Mart, NY (06/2004-04/2007) - Provided graphic design solutions to increase sales for three large Asian Grocery Supermarket branches & Gift store chains; creating event banners, posters, circular, seasonal marketing collateral varying in size and format in a corporate environment; creating and maintaining websites - Supported telemarketing department to boost sales by creating seasonal catalogues and in-store marketing campaigns Design Intern, Baron & Baron, advertising and design agency NY, NY (Spring 2002) - Supported a design team with packaging production and promotional materials EDUCATION - School of Visual Arts, New York, 2003: M.F.A., Design - City College of New York, 2000 (*** Laude): B.A., Electronic Design and Multimedia TECHNICAL SKILLS - Comfortably working in both Mac & PC Windows - Photoshop, Illustrator, InDesign, Dreamweaver
Flushing, New York, United States
Mike May - Freelance Blog Writing & Social Marketing
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
I currently operate a sports/media website of my own www.sportsbeatdown.com) and have a solid track record of marketing my posts and articles through social media. My ultimate passion is Arizona Cardinals football, but I have been known to touch on other subjects if I feel I can deliver high quality content.
Chandler, Arizona, United States
Jill Sanders - Freelance Children's Book Writing & Technical Writing
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
My work experience is mostly managerial/sales. I do have one self-published children's book and another that I'm shopping. I also have a non-fiction book I am working on. I have never done proofreading professionally, however spelling and grammar mistakes stand out to me as if they are in neon. My actual resume is pasted below, but I'd love to branch out into the world of writing as a profession. JILL M. SANDERS SUMMARY OF QUALIFICATIONS • Administrative professional offering diverse office management, customer service, merchandising, sales and bookkeeping experience which can be applied to a variety of positions. • Results-oriented, adept at multi-tasking, prioritizing and meeting rigid timelines. • Highly approachable, communicates in a clear and sincere manner to promote positive relations, teamwork and effective problem solving. PROFESSIONAL EXPERIENCE Auction Coordinator, The Leukemia and Lymphoma Society (4/11-present) Soliciting businesses for donations of goods/gift certificates to be auctioned at annual Light The Night Walk Maintaining records of all contacts and donations All aspects of the auction that evening Customer Service Representative, Healthnow, Government Programs (5/11 - present) Call center - heavy volume Knowledge of various Medicare Advantage Plans Assisting members with benefits/claims information Use of Cisco Softphone Controller/General Manager, Sherwood Tile, Inc. (2006 - 2009) (in addition to duties of Showroom Manager) > Accounts Payable/Accounts Receivable > All aspects of HR/Payroll > Banking/handling large sums of cash > General ledger > Record keeping for Corporate Tax Returns > Setting budgets for advertising, inventory and showroom improvements > Inventory management Managed granite fabrication/installation staff > Maintaining relationships with suppliers, builders, contractors and interior designers Showroom/Sales Manager, Sherwood Tile, Inc. (1999 - 2006) (in addition to duties of Executive Assistant) > Creating and building attractive displays, merchandising > Organization and pricing of thousands of samples > In house designer for many custom builders > Blueprint takeoffs and material calculations/recommendations > Managed a team of sales people > Attended trade shows to stay current with trends/technology > Organized contractor seminars > Designed a user friendly system to track special orders Consistently meet monthly sales goals of high end items Executive Assistant, Sherwood Tile, Inc. (1994 - 1999) > Typing > Filing > Customer service - both in person and over phone > Initialing use of computers for billing and inventory > Placing orders with suppliers > Ordering office supplies > Answering 3 phone lines Manage schedule of executive and made travel arrangements Employment Specialist, Career Directions, Newburgh, NY (1992 - 1994) > Placement of Temp and Temp to Perm Positions > Maintaining files of candidates > Placing ads for new candidates and conducting interviews > Contacting businesses to assist with staffing needs Executive Legal Secretary, Klein & Genova, Newburgh, NY (1990 -1992) > Heavy typing > Maintaining and organizing client files > Meeting deadlines > Gather relevant information from clients over phone and in person > Maintaining confidentiality > Transporting documents to court EDUCATION 1990 Associates Degree, Business Administration Dutchess County Community College, Poughkeepsie, NY SKILLS Typing 70+ wpm Microsoft Office, Word, Works, Excel, Streamline, Lotus Notes, Powerpoint References upon request
Schodack Landing, New York, United States
Rose Mary Duffin - Freelance Blog Writing & Bookkeeping
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
WRITING • Author of the Blog & Website – "The Old Lady In The Mirror" • Author of Children’s Book – "Kylynn and Nana’s Magical Monster Spray" • Currently authoring “The Healing and the Conch Shell” BUSINESS MANAGEMENT AND BOOKKEEPING PROFICIENT IN THE FOLLOWING SOFTWARE * Microsoft Word * Excel * Outlook *Quicken * Power Point * Publisher * QuickBooks *Internet Explorer * Lightspeed Office Administration: • Preparing and responding to correspondence • Creating reports, presentations and brochures • Arranging travel and meetings • Maintaining calendars and files • Serving as liaison between field staff and corporate office • Attending board and legal meetings and preparing minutes of same • Compiling research for legal counsel during lawsuits • Transcription, faxing, copying, multi-line phones, mass mailings Bookkeeping: • Accounts payable and accounts receivable • Payroll – through ADP as well as in-house • Monthly financial reports using QuickBooks and/or Excel • Checking account reconciliation • Payroll taxes • Budget preparation and projection Human Resources: • Maintenance of employee files and documentation • Composing and compiling employee handbooks and policies and procedures • Negotiating and overseeing employee benefits • Interviewing, reference checks, hiring, disciplinary action and documentation Customer Service: • Handling customer complaints and concerns • Scheduling repairs and staff visits • Preparing reports and letters to customers Supervising: • Managed up to 52 employees in five departments • Provided in-service classes and training CAREER PROFILE Indian Motorcycle Charlotte May 2012 - Present Business Manager Hoffman Builders, Inc. February 2005 – May 2010 Office Manager / Bookkeeper Medical Associates of Mt Sterling September 2003 – December 2004 Office Manager Yorkshire Global Restaurants August 2000 - June 2003 Executive and Administrative Assistant Pacific Regent Condominium Association January 1986 – Dec 1999 Administrative Assistant / Secretary to the Board EDUCATION Cleveland Community College: 2010 • Employment Workshop • Improving Employment Skills Continuing Education Courses: 1986 - 1999 • Professional Management Development Program • Focus on the Americans with Disabilities Act • Making Employment Law Work • Independent Contractor vs. Employee • Conducting Employee Performance Evaluations • The Quiet Touch • Preparation of Resale Certificates Under the Washington Condominium Act • How to Deal with Employee Attitude Problems • Management and Supervisory Skills for Women • High Rise Employee Life Safety Program Bellevue Community College - Bellevue, Washington: 1984 • General Business • Writing • Interior Design CERTIFICATIONS • Retirement Home Professional for Washington State • CPR • Notary Public for State of NC
Shelby, North Carolina, United States