Customer Response Freelancers : Montreal, Quebec

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Antonio Sanchez - Freelance French Translation & Customer Response
0
Kudos
3.0
2 Skills
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Rate/Hr
Description not provided
Montreal, Quebec, Canada

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Cassandra Williams-Davis - Freelance Project Management & Admin Support
0
Kudos
4.0
2 Skills
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Rate/Hr
CASSANDRA WILLIAMS- DAVIS Charlotte, NC QUALIFICATONS & AREAS OF EXPERTISE ? Administration and Management - Knowledge of business and management principles involved in client services and project management. ? Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. ? Clerical - Extensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. EDUCATION & PROFESSIONAL DEVELOPMENT University of Phoenix ? Charlotte, North Carolina ? North Campus Master of Business Administration (MBA) (July 2010) Midlands Technical College ? Columbia, South Carolina Certificate, Paralegal Studies (2004) South Carolina State University ? Orangeburg, SC Bachelor of Social Science, Political Science (1993) PROFESSIONAL EXPERIENCE Sales/Buyer Assistant April 2010 - Present Loba-Wakol, LLC, Charlotte, NC ? Design and implement office policies as it relates to product sales and customer service ? Create, enter and track all vendor purchase orders in Business Vision ? Enter customer orders into the system and track delivery via communications with distribution center ? Responsible for all accounts payable duties as it relates to customer invoices ? Assist with monthly product inventory reconciliation with distribution center ? Verify price levels and price increases and communicate changes with all customers ? Review, proof and approve layouts for all collateral marketing material with selected suppliers ? Liaison between external customers and internal sales department Office Administrator 2006 - 2010 Yorel Integrated Solutions, Inc., Charlotte, NC ? Administrative support to the Chief Executive Officer ? Monitor project plans throughout life cycle of business pursuits ? Prepare professional documents, presentations, and collateral materials ? Analyze organizational structure, process improvement procedures and client services ? Participate in staff trainings and meetings Lead Operations Representative 2005-2006 Bank of America, Charlotte, NC ? Supported commercial leasing and banking services departments ? Reviewed and processed transactions for item processing, using electronic and mechanical equipment ? Managed work flow coordination, maintained leasing files, and conducted consumer research ? Processed batch transactions to capture leasing images ? Maintained internal, operational and financial controls Cassandra W. Davis Page 2 Office Manager 1998-2005 SC Department of Mental Health, Columbia, SC Children’s Services Clinic ? Promoted to various positions and departments throughout the company ? Managed office operations and administrative practices and procedures ? Processed appropriate personnel actions and maintained personnel records ? Maintained office equipment and inventories ? Supervised administrative support staff PROFESSIONAL EXPERIENCE CONTINUED Administrative Coordinator SC Department of Mental Health, Columbia, SC Office of Best Practices and Planning ? Managed the Office of Best Practices, Planning and Evaluations ? Performed complex, day-to-day administrative support activities ? Drafted and edited a variety of best practice correspondence Office of the Medical Director ? Coordinated administrative and support functions for the Office of the Deputy Director ? Established systems and procedures for process improvements ? Initialized standardized forms and functions related to medical inquiries Internal Audit Division ? Performed specialized administrative projects and programs for the Director of Internal Audits ? Distributed and maintained records of corporate reference, including; job codes, employment policies, revisions and additions ? Analyzed data in appropriate format to keep accurate records TECHNOLOGICAL COMPETENCIES Windows Operating Systems Microsoft Office Suite - Advanced Skill Level All basic software packages including word processing, Internet, presentation, spreadsheets, and email Professional References Available Upon Request
Shelby, North Carolina, United States
Alizabeth Gilroy - Freelance Copywriting & Proofreading
0
Kudos
3.0
2 Skills
$10
Rate/Hr
Alizabeth Gilroy 307 East 1st Street Milledgeville, Illinois, 61051 lizzgrey62@gmail.com 1. Knowledgeable Call Center Representative with experience assisting Direct TV and Verizon customers. Accomplished in recording accurate information while exceeding customers’ expectations in high-volume call center. Gifted in keeping sensitive and confidential information private. 2. Efficient Fast Food Cashier with 2-year background working in fast paced settings. Smoothly collect payments, greet customers, take or deliver orders and assist with food preparation. Friendly and proactive with highly professional demeanor. 3. Veteran Baker with 1 1/2 years' in industrial kitchens. Experience with breads, rolls, cakes, pastries and decorating techniques. Supervised 4 bakers, producing over 100 different products and serving dozens of customers daily. University of Colorado at Denver psychology Graduating May 2023 Clinton Community College General Education Diploma Clinton, Iowa Graduated January 2011 Deco Products Machine operator January 2019 - January 2019 Dollar General Sales associate Clinton, Iowa February 2015 - September 2015 Taco Bell Fast food attendant Moore, Oklahoma November 2014 - June 2015 Crest Foods Bakery assistant Moore, Oklahoma October 2013 - April 2014 Focus Call center representative Clinton, Iowa June 2011 - August 2013
Sterling, Illinois, United States
Anne-Marie Landry - Freelance Book Illustration & Painting
118
Kudos
4.0
2 Skills
$25
Rate/Hr
I studied watercolor painting as a teenager with Louisiana artist Ben Earl Looney but set it aside for a couple of decades and started again in 2009. I graduated with a major in English and a minor in Art in college. I create reflections of nature in my art; some are real and others are fantasy. +Solo gallery show in March 2012. +Participate in markets and local juried shows. +Commissioned pieces. +Children's book illustration in progress. +Member of Local Art Guilds
Gretna, Louisiana, United States
Imani Brathwaite - Freelance Admin Support & Bulk Mailing
0
Kudos
2.5
2 Skills
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Rate/Hr
Summary of Qualifications: I am a mature, well rounded college educated business professional with over 2 years' experience as an office support clerk. Ready, willing and able to transfer my skills and knowledge in order to work towards the goals and positive growth of my prospective employer. I am a problem solver, dedicated to working hard in order to gain satisfactory win - win results for all clients -- internal and external. I am a cheerful personality who is self-motivated to take initiative and always eager to learn new software programs and/or technical skills. I have a functional, comfortable home office in which I am capable of keeping documents organized and filed, copied, faxed and scanned. My personal computer has Microsoft Office software available, internet connection and Skype, if needed. I am capable of typing 35 - 40 wpm, conducting internet research and providing quality customer service.
Brooklyn, New York, United States
Felipe Leite - Freelance Cartooning & Comic Art
15
Kudos
5.0
2 Skills
$15
Rate/Hr
I'm specialized in drawing cartoons, as well as vintage styles. I can draw in the styles of vintage manga/Japanese comics, vintage Disney, and vintage Mad Magazine quite well. I also have immense talent in creating comics, storyboards, and any other form of sequential art, paneling and composition. I can also render drawings in a more realistic/caricatured style if needed. I also have past experience working within the advertising and creative design industry as well. These past work experiences have immensely helped develop my skills as a professional artist, which required me to design and create logos and advertising campaigns in a timely matter that would greatly satisfy the needs of my clients.
Plainfield, New Jersey, United States
Diane Vallecillo - Freelance Admin Support & Office Management
0
Kudos
4.5
2 Skills
$25
Rate/Hr
Diane Vallecillo GetOrganizedbyDiane@gmail.com An entrepreneur who utilizes creativity, leadership and teamwork to coordinate, manage and advance projects to their solution bringing value and results. BA Fine Arts (One class left) San Francisco State University ADDITIONAL AREAS OF EXPERTISE Microsoft Suite – Power Point Designer – Word Press Knowledge – PDF Creator – Base Camp Adobe Suite – Graphic Artist – Photographer – Photoshop – Light Room – Premiere ACCOMPLISHMENTS Created a successful research campaign preparing reports, graphs and slides for detailed Power Point presentations for start-ups reporting to their investors. Developed an educational campaign for patrons of the San Francisco Tool Center on basic home repair. Hired teachers, assisted in the curriculum, marketed and fill the classes to 100% capacity. Organized Bold Italics online magazines gift box marketing campaign. Managed the purchasing, hiring, assembling of 5000 boxes containing twenty-five individual item. Outstanding knowledge with Microsoft Suites, utilizing excel and word to create inventory controls and correspondence for Mama’ Art Cafe Conceiving highly prosperous fine art shows and Film Festival. Formed the Excelsior Film festival from the beginning to its successful end. Curated multiple successful art show. CONSULTANT Diane Vallecillo Consultant – San Francisco – 1/2008 to present Rossi & Rovetti Flowers: Researched flower company of San Francisco Bay Area. Details; City, neighborhood, economics, flower shop per mile, parking, special zoning laws and census information. Trulia Real Estate: Human resource compliance for all hires. Updated employee HR files to federal and state standards. Utilized Access and Excel, creating a user-friendly database to track employees. Info Leapt: Created power point presentation for start-up to report to their investors. Additional: Acted as gatekeeper for executives. Handled day-to-day business needs such as calendaring and project management. EXPERIENCE Walking Photo Tour – San Francisco - 1/2011 to 12/2013 CEO and owner of Walking Photo Tour with 100% five-star Yelp reviews. Designed seven, two-hour walking tours utilizing photography in showcasing the City of San Francisco. Procured, organized and led a department bonding project for Google and contracted with USA Hostels as chosen tour company. Premiere Pictures - San Francisco – 1/2010 to 1/2011 Produced four video marketing promos. Organized the shooting of a mini series presented on HBO called “Cocktail the Series”. Responsible for production including hiring of all people involved. Wholesale Produce Market – San Francisco 6/2006 to 8/2008 Headed the Wholesale Produce Market’s monthly newsletter. Handled all daily incoming truck space rentals, building rentals and kept track of accounts payable. Coach USA - San Francisco - 2/2005 to 6/2006 Tracked all mechanical and complied with all Department of Transportation and Federal Transportation Industry regulatory requirements. REFERENCES Immediately upon request
San Francisco, California, United States
Mara Michael - Freelance Article Writing & Editing
1
Kudos
4.0
2 Skills
$10
Rate/Hr
Objective Reliable and highly motivated graduated student from Arizona State University seeking to obtain professional experience and knowledge through a progressive work environment. Aspiring writer with a passion for creativity and a desire to share unique skills while developing new ones. Qualifications • Positive, open to challenge, detail-oriented and ambitious. • Extraordinary writing and editing skills. • Provides strong organizational services. PROFESSIONAL SKILLS Writing Skills • Wrote and guest edited for a campus-based magazine, Kalliope. • Worked with other interns to design and compose three separate issues. • Produced and presented ideas to student writers. Leadership Skills • Coordinated and organized birthday parties and events at Brunswick Zone XL in Gilbert. • Supervised party hosts and gave necessary demands. • Provided excellent customer service and handled payments daily. Organizational Skills • Kept written and typed records of all birthday events at Brunswick. • Oversaw inventory and ordered new shipments when needed. • Completed research, organized articles, and designed layout for Kalliope by given deadline. Interpersonal Skills • Exchanged ideas and collaborated with fellow interns and managing editor of Kalliope. • Addressed concerns and inquiries of student writers via email. • Effectively sold birthday packages at Brunswick Zone XL. • Motivated party hosts and provided special accommodations at customer’s request. Employment History • Brunswick XL Zone; 2010 • GUESS; 2008 Education • Chandler High School; GPA 3.7 • BA in English, Arizona State University; GPA 3.03 Honors • President Barack Obama Scholars Program • Vision College Bound Scholarship • National Honors Society Computer Skills MS Office: MS PowerPoint; MS Word; MS Excel; MS Publisher; Photoshop; InDesign
Tempe, Arizona, United States
Jamie - Freelance Blog Writing & Content Writing
0
Kudos
3.0
2 Skills
$17
Rate/Hr
Kindly Care San Francisco, CA Onboarding Customer Associate August 2018-Present • Receive inbound calls • Make outbound calls • Assist customers with various needs regarding caregivers and payroll • Manage multiple accounts Lakeshore Learning Materials Carson, CA Customer Service Quote Agent November 2014-July 2018 • Receive 40+ inbound calls per day • Interact with customers, walking them through selecting materials • Creating quotes based on phone, email or chat correspondence • Trained 5 new employees • Data Entry • Research, review and summarize potential bids for management review Walt Disney Parks & Resorts Anaheim, CA Buyer Assistant March 2007-November 2014 • Prepare and check the accuracy of requisitions, reports, invoices and purchase orders • Process purchase requisitions • Provide clerical support and assistance to Buyers • Create purchase orders involved in the acquisition of materials and services
Buena Park, California, United States
Michael McGann - Freelance Voiceovers & Narration
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
I'm a voice talent with over ten years of experience in all areas. I have done commercials, Elearning, IVR, on-hold, narration...pretty much all of it! My sound is most commonly likened to that of Penn Jillette. I take direction well and I am of the philosophy that client satisfaction is the single greatest focus of my work. I look forward to working with you!
Jupiter, Florida, United States