Customer Response Freelancers : Ontario

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Christina Snider - Freelance Customer Response & Medical Translation
1
Kudos
5.0
2 Skills
Ask
Rate/Hr
Christina Snider Sydenham, Ontario Objective To pursue Professional trades that meet my high energy personality and compliment my people set of skills and experience. Education 1993 OSSD Diploma LaSalle Secondary 1996 Medical Office Administration Diploma Toronto School of Business 2006 Ontario Real Estate College Permanent Real Estate Salesperson Registration with RECO (Real...
Sudbury, Ontario, Canada
Tracy Day - Freelance Customer Response & Data Entry
0
Kudos
3.5
2 Skills
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Rate/Hr
Tracy Day 34 Mosley St Toronto, On 647-343-3358 tday_tday_tday@yahoo.ca Employment History August 2008 to present Labor Ready Temporary Employment Site cleanup, construction and general maintenance work. March 2007-June 2008 Western Inventory Services Inventory Clerk...
Toronto, Ontario, Canada
Troy Kirkwood - Freelance Customer Response & Event Planning
0
Kudos
4.0
2 Skills
$25
Rate/Hr
Profile: Solid background in the day to day activities of a golf course, with strong emphasis in “Customer Service” and communication. Experienced in a wide variety of computer programs as well as organizing and running leagues and tournaments. Skilled in developing and implementing marketing/advertising promotions that would benefit a business. Education: Business Administration...
Chatham, Ontario, Canada
Joanna Gerardo - Freelance Admin Support & Customer Response
0
Kudos
5.0
2 Skills
$15
Rate/Hr
PROFILE SUMMARY A detail-oriented professional with experience teaching English to children and adult students both in person and online in China and South America. Key Skills • Experience teaching one-on-one and group classes • Experience teaching adults and children of different ages • Experience teaching students of different levels, from beginner to intermediate ? Experience...
North York, Ontario, Canada
James - Freelance Customer Response & Office Management
0
Kudos
5.0
2 Skills
$30
Rate/Hr
SUMMARY: Skilled Manager, passionate about client service, focused on improving client experiences and excited to interact with people. Dedicated professional with belief that consistency and dedication build the most successful business partnerships. Successful at expanding networks and Interested in technology. HIGHLIGHTS: • Strategic coordination for success • Strong Interpersonal...
Toronto, Ontario, Canada
Bo Li - Freelance Japanese Translation & Customer Response
0
Kudos
3.5
2 Skills
$15
Rate/Hr
I graduated from Takasaki University in Japan with Bachlor's degree in economics. Also took English Literature and City Planner Course at university. I had a lot of experience in different fields such as customer service, restaurant server, entertainment management... I am an easygoing person, always be a nice team player, quick learner, good listener, and also have excenllent...
Toronto, Ontario, Canada
Ally Fenninger - Freelance Customer Response & Magazine Ad Sales
0
Kudos
1.5
2 Skills
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Rate/Hr
All of my life I have wanted to write. Sometimes I think I'd like to write a book about my life, but usually I just want to write a "my point of view" column, or articles, about the relationship between men and women. Unfortunately life, and paying the bills, has gotten in the way. Now, I have some time on my hands and I’m looking for suggestions on how to get started - writing articles or a...
Windsor, Ontario, Canada
Jordan Steele - Freelance Customer Response & Financial Planning
0
Kudos
3.5
2 Skills
Ask
Rate/Hr
Description not provided
Pickering, Ontario, Canada
Jennifer Della Valle - Freelance Customer Response & Data Entry
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Description not provided
Toronto, Ontario, Canada

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Katherine Smith - Freelance Article Writing & Book Writing
0
Kudos
3.0
2 Skills
$30
Rate/Hr
I am a registered nurse who has done freelance writing for over 7 years. I have written and designed courses in all areas of healthcare, including EMT and first aid. My skills are a perfect match for this job. I am pasting my resume as well. Thank you for your consideration. Katherine H. Smith KATHERINE H. SMITH 557 Village Road Madison, GA 30650 Cell: 404-731-4767 Email: khsmith20@gmail.com ________________________________________ WORK HISTORY Oct 2010 to Present Director of Quality Improvement/Accreditation Newton Medical Center Covington, GA Direct all quality abstraction and reporting. Coordinate all activity related to regulatory agencies. Communicate and maintain a relationship with outside agencies that are affiliated with the organization. Manage situations that may present a risk to the organization. • Oversee the abstraction and reporting of quality measures for various agencies • Ensure compliance with regulatory agencies, such as The Joint Commission and CMS • Oversee case management and utilization review activities to ensure third-party payer compliance • Navigate the organization through changes in healthcare related to the Affordable Care Act and Value-Based Purchasing • Review and resolve issues that present a risk to the organization • Liason and point-of-contact for the organization for the medical community and other healthcare providing agencies associated with the organization • Oversee all peer review and physician quality concerns. • Manage departmental budget and prepare administrative reports for the governing body and the Medical Executive Committee Jan 2007 to Present Freelance Course Writer/Subject Matter Expert Pearson Learning Solutions Indianapolis, IN Work remotely to create courses based on materials published by the company. Maintained this position full-time until May, 2010, then remained active part-time as a textbook author. • Create objectives based on the course and ability of the learner • Review published materials and design up-to-date courses based on the objectives written • Research current practice and regulatory agency guidelines to keep material current • Co-authored the text Nursing Assistant Today, ISBN: 0-13-506442-2 • Patient Care Technician Text completed, projected publish date of October, 2013 May 2010 to Oct 2010 Utilization Review/Case Management RN Newton Medical Center Covington, GA Review cases for appropriate utilization of resources. • Interact with providers to ensure appropriate and beneficial patient management. • Evaluate appropriateness of each admission and treatment plan • Communicate with medical staff regarding patient treatment • Communicate with third-party payors to facilitate appropriate reimbursement • Initiate appeals on denials of payment. Oct 2004 to Mar 2006 Resource Nurse; Open Heart Unit Wellstar Kennestone Hospital Marietta, GA Provided direct patient care in an ICU setting to patients who had undergone various types of open-heart procedures • Served on the committee to initiate open-heart services at the facility • Provided balloon pump training and certification through Datascope • Made shift assignments and supervised all nurses on shift • Made schedules and managed resources available during the shift and for the upcoming shift Sep 2002 to Oct 2004 Clinical Nursing Manager/Marketing Director Puckett Emergency Medical Services Powder Springs, GA Initiated, implemented, and marketed the critical care ground transport program • Created a critical care ground transport program strategic plan • Provided advice and guidance during the design and manufacture of the critical care transport unit • Established a relationship with area facilities who would benefit from critical care ground transport services and promote the program • Designed and implemented policies and procedures related to the critical care program • Managed the departmental budget • Hire and oversee training of all nurses in the program • Provide review and evaluation of employees • Worked with Datascope to provide balloon pump training and certification for employees and area facilities Jun 2000 to Sep 2002 Case Manager/Congestive Heart Failure Disease Management Wellstar Health Systems Marietta, GA Provided case management and care transitions for patients with congestive heart failure • Establish a relationship with congestive heart failure patients referred by physicians and other sources within the organizaiton • Maintain periodic contact with the patient, to ensure compliance and understanding of disease process and treatment regimen • Communicated regularly with providers and third party payers to optimize care and minimize cost • Assist patients and families with utilization of resources available Jul 1998 to Jun 2000 Flight Nurse- Clinical Supervisor Native American Air Ambulance Mesa, AZ Provided care to critical patients in helicopter and fixed-wing transport settings • Provided direct patient care to a variety of patients requiring transport, including trauma, cardiac, medical, surgical, obstetrical, and pediatric • Created and implemented policies and procedure guidelines for the organization utilizing best-practices guidelines • Assisted with hiring and training new personnel • Performed safety checks and inventory on aircraft equipped for medical transport • Maintained a working relationship with area entities and agencies that were served by the organization, including hospitals, Indian Health Service agencies, providers, and local government May 1996 to Jul 1998 Assistant Manager Emergency Department Newton Medical Center Covington, GA Managed the day-to-day operations of the Emergency Department • Provided direct patient care to Emergency Department Patients • Supervised all activities during assigned shift and for oncoming shifts • Prepared and delivered a report every shift for the house supervisor • Oversaw the training program for new hires • Performed reviews and evaluations of staff • Working with the Education Department, taught CPR, ACLS, and PALS to employees and within the community Apr 1994 to May 1996 Staff RN- Emergency Department/Intensive Care Unit Newton Medical Center Covington, GA Direct patient care to patients in the Emergency Department and Intensive Care Unit • Provided patient care as needed to a variety of patients, including trauma, cardiac, medical, obstetrical, and pediatric • Maintained CPR, ACLS, and PALS certification • Perform assessment, nursing diagnosis, plan, implementation, and evaluation of nursing interventions May 1992 to Apr 1994 Staff RN-Medical/Surgical Units Newton Medical Center Covington, GA Provided direct patient care to patients in a medical/surgical setting EDUCATION Jan 1993 to Jun 1995 Clayton College and State University Jonesboro, GA Associate to Master's Degree in Nursing Bridge Program Aug 1989 to May 1992 DeKalb College School of Nursing (Now Perimeter College) Clarkston, GA Associate's Degree in Nursing Aug 1987 to Jun 1989 DeKalb College (Now Perimeter College) Dunwoody, GA Associate in Science- Biology Aug 1983 to May 1987 Wayne County High School Jesup, GA High School Diploma LICENSES Georgia RN License SOFTWARE/SYSTEM SKILLS Type 80 words per minute and proficient in numerous computer applications and software programs • Microsoft Word • Excel • PowerPoint • MS Project • Midas Case Management Software • InterQual Software • Meditech • Allscripts • Visio REFERENCES Bobbi Weiss Project Manager Pearson Learning Solutions 661-252-2254 Shane Garrison Vice President Puckett EMS 770-833-5974 Oliver J. Booker Chief Operating Officer Advantage Behavioral Health System 706-818-4308 obooker@bellsouth.net PUBLICATIONS Nursing Assistant Today Textbook co-author Pearson/Prentice Hall, 2011 ISBN: 013-5064422 Patient Care Technician Pearson/Prentice Hall, Scheduled 2014 Briefings on Joint Commission Article-"Strategies for Increasing Physician Engagement" June, 2012 About.com Article about Medicare Value Based Purchasing calculation Created, authored, and distributed the medical staff newsletter "Connect the Docs" for Newton Medical Center Designed and wrote numerous courses and assessments for Pearson Learning Solutions. Topics include: • Nursing • Nursing Support • Health Insurance and Billing • Medical Assisting • Lab Technician • Dental Technician • Radiology Technician • Emergency Medical Technician • Healthcare Administration
Conyers, Georgia, United States