Freelance Content Writers : Ann Arbor, Michigan

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Mark Scott - Freelance Content Writing & Editing
0
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5.0
2 Skills
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Mark W. Scott 1409 Arborview Blvd. Ann Arbor, MI 48103 Phone: 248.910.3403 E-mail: mscott@convergencepubgroup.com Business Accomplishments As President, Convergence Publishing Group, LLC Founded editorial and publishing services company that has worked with both small and large publishers, as well as other businesses and nonprofit organizations, in areas of product management,...
Ann Arbor, Michigan, United States

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Christomper - Freelance Annual Report Writing & Sales Presentations
0
Kudos
3.5
2 Skills
$75
Rate/Hr
???Christopher Delich, PMP ??????Qualifications: • Fifteen years of experience in chemical and biological systems and sensors • Seven years of experience developing sensors and integrated systems for military customers • Five years of experience in scientific testing (planning, conducting, overseeing, and evaluating investigations) • Eleven years of experience in government contracting Experience: ?????Sr. Program Manager, Program Manager ????FLIR Systems ?????March 2011-Present ??????Elkridge, MD ???????• Program Manager for $50M of sensor integration, training, fielding and Contractor Logistics Support (CLS) tasks • Managed a matrixed team of up to 65 people between CLS, system development and fielding tasks • Ran the largest dollar-value program in FLIR Systems and ensured timely delivery of systems valued at over a million dollars • Solved engineering problems having to do with EPA emissions and technical aspects of scientific instruments • Secured $74 million in funding for CY15 • Supervised the fielding of the AT Box, the first system from the business unit to be fielded to an operational group of users • Planned and executed an Operational Demonstration in the center courtyard of the Pentagon and secured orders for additional systems • Supervised the developmental and operational testing of sensor systems and ensured the systems were selected for procurement • Produced systems on-time and on-budget • Responsible for Contractor Logistics Support of systems that were developed • Developed solutions for customers overseas (including managing ITAR compliance of same) ??????Technical Lead, Advanced Threat Systems; Systems Engineer ?????FLIR Systems(formerly ICx Technologies) ?????February 2009 – March 2011 ???????Elkridge, MD ?????• Lead scientific studies using specialized technical knowledge of CBRNE agents, their characteristics, toxic effects, field sampling and detection technology, and methods of analysis and assay. • Prime contractor representative on Test and Evaluation, Engineering and Training Integrated Product Teams (IPT) • Utilized knowledge of scientific (chemistry, biology and industrial hygiene), source selection, material hardening and engineering concepts in the development of the Joint Nuclear Biological Chemical Reconnaissance System • Provided technical guidance, task leadership and mentoring based on wide experience in Chemical, Biological, Radiological and Nuclear defense and ten years of experience • Served as instructor for test and evaluation of JNBCRS2 and the Joint Urgent Operational Needs Statement (JUONS) system fielding • Developed procedures for test and evaluation of chemical, biological, radiological and nuclear defense systems ??????CBRN/Safety Consultant ????????????May 2007-February 2009 ??????Alexandria, VA/Kansas City, MO ????• CBRN/Safety Consultant for an echelon II US Navy shore command ??? ???o Task lead (coordinating other contractors and departments) for Occupational Safety and Health with regard to Emergency Management (EM) and CBRNE programs o Drafted and served as editor for a flag instruction for CBRN respiratory protection for all shore commands based on 29 CFR (commercial respiratory protection standards), joint CBRN doctrine and Navy regulations o Responded to other command’s requests for support o Documented comments to upcoming instructions and recommended changes o Compiled a memorandum of agreement between installation commands and tenant organizations • Consultant for defense contractors specializing in chemical and biological detection o Provided design and re-design guidance based on Department of Defense customer’s needs o Scheduled business development appointments o Proposed new analyte target lists based on most transported HAZMAT material in the US market o Provided concept and product development for detection instrumentation o Established new customers and markets for company products • Consultant for environmental company o Provided design guidance to transition environmental remediation products to CBRN decontamination products o Represented company interests at world-wide conferences o Used contacts to assist in the development of new defense markets • Consultant for engineering company entering training market o Developed training plans for all HAZMAT certification levels, command and staff CBRN training, and Advanced Life Support for HAZMAT injuries o Devised a plan to create IFSAC compliant course data in Automated Systems Approach to Training (ASAT) modules o Gave recommendations for supportable logistics planning ????????Program Manager ????Critical Response Manufacturing ?????September 2006-May 2007 ??????Alexandria, VA ???????• Acted as Program Manager for all detection systems programs, including two hand-held, stand-off chemical detector programs, a UAV stand-off detector program, a multidiscipline point sensor program (including weather, chemical, video and radiation monitors) and a detector system maintenance program (~3.2 million total) • Supervised design of a sensor system including 60 nodes to be distributed throughout a metropolitan area, personally conducted production demonstrations on every part of the system, to include the communication system that allows all of nodes to be monitored on a browser-based interface, for a federal government client • Tracked program schedules, inventories and budgets with P & L and Earned Value Management (EVM) authority • Directed the development, updated and ensured compliance with specific project instructions that were consistent with contract terms, applicable regulations and firm policies and procedures • Developed and implemented a POI (Program of Instruction) for communications interoperability devices • Oversaw the completion of troubleshooting training for a multi-million dollar defense system • Developed relationships with vendors, negotiated pricing (with savings greater than the amount of my yearly salary), managed subcontractors( machine shops, electrical integrators, software, etc.) established re-seller agreements and scheduled vendor-specific training courses • Specified and approved equipment purchases from the engineering department • Presented program deliverables to both military and civilian customers, conducted IPR’s • Responsible for government acceptance of deliverables and directing the company to invoice • Negotiated changes in Work Break-Down Structure and negotiated for contract modifications • Responded to government directives and requests involving financial information, contract compliance, subcontracting, procurement, budgeting, cost proposals, project audits, insurance and other administrative issues • Lead for GSA schedule placement • Vendor Content Administrator for DHS programs ??? ?????• Routinely responded to government solicitations with business development proposals • Subject Matter Expert (SME) for Bio-Detection ??????Military Analyst/HAZMAT Chemistry Instructor ?????Davis Defense Group ??????November 2004-September 2006 ????Fort Leonard Wood, MO ???????• Developed a POI in hazardous materials chemistry for the US Army Chemical Corps • Served as an instructor and evaluator on the US Navy NAVFAC mobile training team (Emergency Management – Installation Enhancement Team) • Served as instructor for Hazardous Materials Chemistry and Mass Casualty Agents for personnel from Weapons of Mass Destruction-Civil Support teams (CST’s) from 50 states, 3 territories and the District of Columbia; the Marine Corps Chemical Biological Incident Response Force (CBIRF), and the First and Fifth US Armies (achieved 99%+ final pass rate) • Acted as observer/controller of Situational Training Exercises (STX) and Field Training Exercises (FTX) • Served as Commercial Off the Shelf (COTS) equipment instructor for Chemical Corps pre-command courses and Chemical Defense Training Facility (CDTF) personnel • Developed a POI and GTA’s for field portable infrared spectrometers (ATR FTIR) and delivered the first courses • Conceived, planned, recommended partnerships and acted as technical writer while developing a biological weapon detection system capable of analyzing solid, liquid or aerosol samples • Negotiated contracts for technical instruction certification • Routinely participated in responses to government solicitations with business development proposals • Completed DAU coursework in government procurement • Subject Matter Expert (SME) for Bio-Detection ??????Molecular Biologist II ????Tetracore Inc. ?????June 2004 – November 2004 ????Gaithersburg, MD ???????• Participated in classified bio-defense contract work for a government sponsor • Researched new biological detection technologies • Planed, preformed and analyzed the results of experiments and studies related to the improvement of techniques, methodology and materials employed in molecular biology testing of biological defense programs • Personally responsible for performance leading to third party auditor acceptance • Prepared Polymerase Chain Reaction (PCR) primers and probes • Preformed experimentation with bacteria, rickettsia and viruses • Conducted contamination/decontamination studies • Worked with several biological agents and simulants for the purpose of test and evaluation of biological detectors and identifiers • Work involved Bio-Safety Level 3 activities • Appointed facility safety officer ??????Scientist, Viral Testing Laboratory – Nucleic Acid Testing ????Community Blood Center/ Hoffman LaRoche ?????March 2003 - June 2004 ??????Kansas City, MO ???????• Participated in a clinical study to audit the blood supply for West Nile Virus using the then new robotic Roche Molecular Systems real time reverse transcription-polymerase chain reaction apparatus. • Performed alcohol precipitation extractions for nucleotides • Preformed polymerase chain reaction for Human Immunodeficiency Virus and Hepatitis C Virus targets • Work involved Bio-Safety Level 2 activities • Trained in GMP & GLP ??? ???Animal Research Facility Manager, Research Assistant, Technician (promoted twice) ????Medical Research Service, Kansas City Veteran’s Affairs Medical Center ?????March 2000- November 2002 ??????Kansas City, MO ???????• Given own study investigating cAMP (RIA then ELISA) • Promoted to manager of the animal facility (reporting to the Chief of Staff for Research and the Animal Care and Use Committee) • Reduced material costs of operating the ARF by more than 30% by streamlining procurement and logistics • In charge of chemical disposal for the research division • Prepared for an AAALAC accreditation inspection, ensured the facility’s accreditation was renewed. • Associate author in the laboratory’s publications. • Responsible for inventory (equipment, consumables, animals and MSDS) • Extensive experience with rodents ???Military Experience: ????MOS 91 S, Preventive Medicine Specialist: ???????• Assigned to preventive medicine missions at a medical battalion headquarters at the headquarters company, a medical department activity and Joint Task Force-Civil Support • Served as the preventive medicine section chief • Briefed foreign nationals (local political figures) on the public health aspects of their water supplies • Operated in missions as the Army’s mobile public health department, EPA and OSHA • Responsibilities include work in hazardous materials and patient decontamination • Instructor for battalion driver’s training (5 ton and below), land navigation, FST teams and marksmanship • Conducted full range of health inspections on a typical military post including the US Detention Barracks (military prison) • Participated in the asbestos monitoring of Bell Hall at the Command and General Staff College and the West Nile Virus mosquito surveillance program • Completed the patient decontamination course by the medical company training site, the NBC Defense course and HAZMAT Technician and HAZWOPER ???Education: Bachelor of Science Biology/Philosophy; Rockhurst University, Kansas City, MO Certificate – Program Management Fundamentals; Villanova University, Villanova, PA Preventive Medicine Specialist MOS 91S - Honor Graduate (recertified IFSAC HAZMAT Awareness, 2005); US Army Medical Command Center and School, Ft. Sam Houston, TX Respiratory Protection Program Manager (CBRN Capable); Naval Safety and Environmental Training Center, NSF Great Lakes, IL Hazardous Materials Incident Response – Technician (recertified IFSAC HAZMAT Technician, 2005); The University of Missouri, Fire and Rescue Training Institute, Columbia, MO HAZWOPER - Hazardous Waste, Operations and Emergency Response (recertified IFSAC HAZMAT Operations, 2005); Des Moines Fire Department, Des Moines, IA Instructor Training Course; US Army Maneuver Support Center, Fort Leonard Wood, MO ? Automated Systems Approach to Training (ASAT); US Army Training Support Center, Fort Eustis, VA Fire Service Instructor I; The University of Missouri, Fire and Rescue Training Institute, Waynesville, MO Certifications: PMI - PMP (Program Management Professional) #1653553 DAIWA Level II Equivalent in Program Management (upon completion of phase II of PMT 352 will be level III) IFSAC – HAZMAT Awareness, HAZMAT Operations, HAZMAT Technician, Fire Service Instructor I NFPA – HAZMAT Specialist Competencies Publications: Li, He, Parrish, Delich, Grasing. “Differences in morphine and ******* reinforcement under fixed and progressive ratio schedules; effects of extinction, reacquisition and schedule design.” Behavioral Pharmacology Dec (2003), 14(8): 619-30. Grasing, Li, He, Parrish, Delich and Glowa. “A new progressive ratio schedule for support of morphine self- administration in opiate dependent rats.” Psychopharmacology Aug (2003), 168(4): 387-96. Grasing, He, Parrish, Delich, and Shippenberg. “Long-Term Effects of Opiate Pretreatment on Conditioned Place Preference and Amphetamine-Induced Dopamine Release in the Nucleus Accumbens.” Society for Neuroscience Abstracts (2002): 28. Grasing, Li, He, Parrish, Delich and Glowa. “Design of Progressive Ratio Schedules to Assess Reinforcement in Opiate Dependence.” Society for Neuroscience Abstracts 685.3 (2001): 27. ??
Glen Burnie, Maryland, United States
Ahmed Baig - Freelance Architecture & CAD
1
Kudos
2.5
2 Skills
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Engr.Ahmed Baig Pec Registration No. Arch/145 Qualification Bsc. Architectural Engineering With Honours (Session 2004-2009) University College of Engineering & Technology Marks 81% Bahauddin Zakariya University, Multan Professional Skills ? Designing of Residential & Commercial Buildings. ? Preparation of Daily Project Progress Report ? Project Co-ordination with Client & Consultant. ? Good understanding of Time Scheduling & Procedure of Scheduling. ? Good understanding of the Architectural & Structural Drawings. Computer / IT-Skills ? MS Office ? AUTO CAD (2d & 3d) ? PRIMAVERA Project Planner E-mail: passionpersuade@hotmail.com passionperusade@yahoo.com Cell #: ? +923216335969 ? +923457256697
United States
Marwan Marzok - Freelance Arabic Translation & Medical Translation
0
Kudos
4.0
2 Skills
$17
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Personal summery A confident, honest and hard working individual with extensive knowledge of supporting a sales team in all areas of a companies marketing strategy. Possessing effective organizational skills and proficiency with administration and practical tasks. As a marketing assistant : the role of my study and experience is to be responsible for assisting in all areas of a marketing strategy from the development of different elements to their execution. This will include anything from planning market research to organizing the distribution of literature, or helping to put on an event. As a drug representative : my work experience and sales studies make my job is to figure out what a physician's price is. For some it's dinner at the finest restaurants, for others it's enough convincing data to let them prescribe confidently and for others it's my attention and friendship...but at the most basic level, everything is for sale and everything is an exchange. Also to Provide health-care professionals with product information, answer their questions on the use of products, and deliver product samples. briefly, is to Change the prescribing habits of physicians. Now looking for a suitable pharmaceutical sales representative position with an ambitious company. Work experience Nycomed Pharmaceuticals - Alexandria (Egypt) Pharmaceutical sales representative Oct. 2013 - Mar. 2014 Duties : attending the cycle meetings and daily meetings. building long term relationships with doctors and healthcare professionals. Provide health-care professionals with product information. answer their questions on the use of products. deliver product samples. Impact Marketing Company – London (UK) Marketing coordinator Aug. 2012 - Oct.2013 Supporting the sales process by being involved in the day to day activities of the marketing department and by providing an invaluable support service to the sales and marketing team. Duties: Producing & analysing sales figures, then reporting them to marketing managers Proof reading for all marketing material, both print and online. Writing marketing emails & then sending them to customers & sales prospects. Assisting the marketing team with day to day administration duties Assisting in organizing promotional events. Managing & maintaining product & data information within company systems. John Lewis – London (UK) direct marketing assistant Jan.2012 - Jul.2012 Duties: Coordinating telemarketing activity. Assisting in organizing promotional events. Attending networking events & promoting the company. Working with the sales team to maintain and update pricing / listing details. Acrostak Medical Company – London (UK) Medical Representative Jan.2011 - Dec.2011 Duties : attending the cycle meetings and daily meetings. building long term relationships with doctors and healthcare professionals. Provide health-care professionals with product information. answer their questions on the use of products. deliver product samples. Mahfouz Pharmacy- Alexandria- Egypt As a Pharmacist Jun.2010 – Dec.2010 Nycomed (Takeda)- Cairo- Egypt Training as a Medical representative Feb.2010 – Apr.2010 ACADEMIC QUALIFICATIONS (BA) of pharmacy - Alexandria University- Egypt. (class 2010) EDEXCEL extended diploma in Marketing and strategic management - London College of Business and Finance - united Kingdom. (class 2011) Diploma in international business. (class 2012) Languages Arabic. English. Refrences available upon request.
Dayton, Ohio, United States
Danielle Padula - Freelance Article Writing & Proofreading
0
Kudos
4.0
2 Skills
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I am a junior Writing, Literature and Publishing major at Emerson College with a completed Journalism minor. Writing is my passion and I enjoy both reporting and creative projects. In '10 I served as News Section Editor for Emerson's Other Tradition online magazine and began writing for Emerson's Journalism Students Online News Service (JSONS). I have written articles spanning cultural events in Boston, new technology, social media and social justice. This Spring I interned at Boston's Panorama Magazine where I wrote digest articles, edited copy and managed a web database of events, shopping and eateries in the greater Boston area. This may I was freelance editor to a LI small business owner for his book on healthy living. I compiled a bibliography with in text citations for the books outsourced information. I am eager to take on freelance writing projects and seeking new internship opportunities in writing and editing for the fall.
East Islip, New York, United States
Rohnda Cox - Freelance Book Writing & Content Writing
0
Kudos
4.0
2 Skills
$20
Rate/Hr
I am a recent college grad with a BA in Psychology. I am a published author of the book "Meeting Maya." As a Freelance Writer for several years I have written many articles for various clients as well as that of being a Ghost Writer and Creative Writer. Past employment positions consist of managing 30 + direct reports in a call center environment as well as being a Liaison Manager in a customer support environment. These duties entailed an array of documented upkeep in relation to training, tasks, processes and deadlines.
Paradise Valley, Arizona, United States
Molly Donnell - Freelance Graphic Design & Website Design
126
Kudos
4.5
2 Skills
$40
Rate/Hr
I run my own freelance business, Prairie Sage Creative, LLC. It is a creative services company that provides services in graphic and web design, creative marketing, art, and photography. Whether you are looking for a new website, logo design, printed materials, web graphics, photography services, design assistance, social media marketing, etc. PSC seeks to help with your business or personal projects at an affordable price with a local touch. Through creative solutions, I work to express the beautiful, creative and enriching qualities in design that enable us do everything from grab the attention of new customers to perfect a brand across all platforms. From design to art, illustration to photography, business to personal, PSC searches to capture the essence of what each creation wants to communicate. Each design is a unique work of art. Prairie Sage Creative is located in Laramie, WY, but services can be provided to most locations. Call or email today for a free initial consultation!
Laramie, Wyoming, United States
Yves Armand - Freelance Business Development & Business Management
1
Kudos
5.0
2 Skills
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Yves P. Armand, B. Comm SUMMARY PAGE PROFILE Experience in all fields of the IT service industry ranging from management consulting on strategic initiatives to client management activities including client prospecting and closing, elaboration of solutions as well as presentation of service offerings. A unique blend of field experience in process and organizational optimisation, operations and administration of IT services combined with exceptional communication, negotiation and leadership skills added to significant achievements in business development make Mr Armand a valuable asset to any IT service organization. CAREER HIGHLIGHTS HCL America Expansion of the company’s footprint in several client business areas. Negotiate renewal of outsourcing agreements. Work with cross-geographical teams in proving quality consulting and development services. CGI Renewal and expansion of new business in the company’s financial services sector to the tune of several million dollars. Create and manage the operations of a remote development center for Mainframe application systems development that required the hiring of over 20 resources in a short timeframe. Provide human resource and administrative support for a team of 40 professionals. Act as staffing manager for a large scale development project in the banking industry. DMR Consulting Definition of national marketing strategies for IT services in the EAI space. Opportunity management and solutions definition for several national and international accounts. Management of local, and national business alliances to develop new markets, share information and close new business. Conduct of an audit of all European operations for DMR Consulting. Select, evaluate, negotiate the acquisition and implement an international practice management system in DMR’s 24 worldwide offices. Conduct several strategic audits and feasibility studies for various clients. R3D Consulting Review of a large scale document management system for the SOQUIJ, a legal services provincial agency. Led a restructure of all IT positions for Standard Life. CABS INC. Management of the Chicago branch office including: personnel management, financial administration, product development as well as marketing activities. Via Rail Canada Management of the daily operations of the railway’s national reservation system. Administer a yearly operating budget of 5MM. Monitor and report on contractual agreements with system’s main suppliers. SUMMARY OF QUALIFICATIONS SECTORS OF INDUSTRY: Financials services, IT professional services, IT Software services, Transportation, Distribution AREAS OF EXPERTISE: Client and account management, Management consulting, Change management, Personnel administration, Operations management, Program management, Project management, Contract management, Coaching and training EDUCATION AND TRAINING: B. Comm, McGill University, formal project management training, formal marketing training, formal methodology training, formal presentations training LINGUISTIC KNOWLEDGE: Fluent in French, English, Italian, basic knowledge of Spanish SOFTWARE SKILLS: Ms Office suite PROFESSIONAL EXPERIENCE HCL AMERICA Account Management and Business Development 2010- 2012 For HCL, an India based international provider of offshore outsourcing services, assist in the presentation and dissemination of strategic information related to new products and services for the airline industry mainly to the Air Canada group of companies. Duties are to expand the HCL footprint outside the regular realm of the IT services division and expand into various other business areas of the airline such as sales, operations, marketing, procurement and HR. Administration and coordination of multi-geographic teams in delivering services in accordance with contractual service level agreements as well as follow upon regular account management administrative duties. SINAPSE STRATEGIC INTERVENTIONS Business Development 2010 Called upon to assist in the expansion of the company’s newly opened Montreal office by taking an active part in seeking new client and business opportunities, especially in the private sector. Conducted typical account management activities mainly in the prospecting and qualifying of new accounts and business partners. Participated in the publication of several business proposals to various potential new customers. SOQUIJ – Société Québécoise d’Information Juridique Management Consulting 2009 As a freelance consultant, conducted a complete review of the company’s operations with emphasis on evaluating new computer based systems under construction, potential re-organisation and restructuring of departments. Resulted in a series of recommendations in terms of system priorities, realignment of responsibilities and action plan for future IT endeavours. All the recommendations presented to senior management were accepted and subsequently implemented by the client’s organization. CGI INC. Business Relationship Management and Operations Management 2004-2009 As a Director of Consulting-Services, duties were to promote the products and services of CGI to a targeted and well defined clientele in the financial services sector (insurance and investment). Responsible for renewing and expanding business relationships with clients that had been, for various reasons, dormant or neglected for an unacceptable period of time. • Tangible benefits of these interventions were the generation of a very respectable level of business and orders as well as the renewal of regular and frequent business contacts. Also acted as staffing manager for a large scale development project at the National Bank of Canada. Subsequently assigned to the CGI Greater Boston Office for one year in order to develop strategic accounts in the insurance and investment sectors especially with the Liberty Mutual group of companies. Assumed the role of Director Consulting Services with principal responsibilities being to lead and manage the remote development center as it provide services to target CGI clients (mostly Desjardins and the Government of Quebec) operating in various Mainframe technology environments. Lastly, in a role of Director, Program Management, accountable for the financial viability of the sector by assuring an optimal assignment of projects and tasks to members of the sector. Responsible for hiring new members as well as providing adequate support for annual and post-project statutory evaluations as part of career management roles and responsibilities. R3D INFORMATION AND TECHNOLOGY Business Development and Management Consulting 2003-2004 Responsible for expanding the client base by promoting the professional services of R3D to perspective clients. This client prospecting was not limited to any industry sector. • Results were additional revenue of over half a million dollars and opened new opportunities for the firm. Conducted a strategic review of a large scale documentation management system for SOQUIJ, a Provincial government organisation dealing with publication of jurisprudence information. This audit consisted in evaluating and comparing the systems and procedures used by the company and to recommend a series of actions to bring it in line with its charter which resulted in the firm retaining its leadership position in its market. Project leader for the revision and restructuring of all IT positions for the Standard Life insurance company. The final result was the implementation of a new and improved organisational matrix linked to the IT market as well as new career management orientations. DMR CONSULTING Business Development and Relationship Management 1996-2002 My experience in strategic management consulting, in project management as well as in operations of large scale IT systems added to exceptional leadership and communication skills assisted DMR in positioning itself as a world leader of e-business and emerging technology services. In carrying out the duties of National Director, I accomplished the following: • Conducted a total review and audit of the five (5) operating entities of DMR Europe. This audit included the elaboration of several operational and organisational recommendations in preparation for the upcoming implementation of an administration and billing pan-European system. • Articulated and formulated client strategies, represent the firm in trade shows and conferences and provided DMR offices with proactive sales support in their respective business development initiatives; • In concert with global and local EAI middleware provider partners (Vitria, IBI, Software AG, Versata), formulated joint marketing and sales activities, developed new markets, shared marketing information, conducted regular account reviews and finally measured tangible results; • Articulated and updated marketing strategies aimed at positioning DMR as a leader in selected services. This included service launch initiatives, event planning and corporate communications; • Conducted regular activities linked to marketing and business development such as: opportunity evaluations, definition of solutions and business proposals (solicited and unsolicited); • Coordinated the marketing aspects of promoting the firm’s four (4) remote development centers to DMR’s US and international offices; • Managed several large scale business proposal teams aimed at responding to official RFP’s in the geomatics and land management sector especially in the Latin American market. • Managed the sales and marketing of DMR’s Y2K professional services for the period 1996 to 1999. These services generated substantial revenue for the firm over the period. Of interest, was the management of an international alliance between DMR and SNC-Lavalin (an international engineering services firm) that established DMR as a leading-edge provider of Y2K services. CABS INC. Operations Management 1995-1996 Director of operations for the Chicago office. CABS was a provider of practice management systems for professional services firm such as: law firms, accounting firms, engineering and IT services firms. • Prospecting of new clients, conduct of sales presentations, establishment of sales objectives for the branch office and provide administrative duties in terms of personnel management for a support staff of over 10 professionals. o Sales revenue ended up being increased by an order of magnitude. • Participated in the development and release of new software products in concert with the teams responsible for North American product development in the Sydney, Australia head office. DMR CONSULTING Management consulting 1989-1995 • Definition of a complete process and data architecture aimed at providing Air Canada affiliated travel agents with access to various products and manage their commission levels. This program, entitled ICP, was subsequently used at Air Canada for a long period of time. • Project Manager charged for orchestrating the user requirements detailed study, the functional and technical analysis and finally the business process priorities for a multi-national practice management system. During this lengthy period, I accomplished the following: o Recommended the technical and organisational architecture required for the implementation of the new office management and client billing system; o Led a prototype project and confirmed both architectures and evaluated modifications to the package and the internal systems supporting the new system; o Negotiated an enterprise-wide licensing agreement in view of the acquisition of an integrated practice management package following an extensive functional and technical review analysis; o Coordinated all the activities related to the implementation of the new system by first conducting a pilot implementation followed by the final deployment of the system in 24 offices (Canada, United States, Australia, New-Zealand) over an 18 month period. • Conducted a complex and multi-disciplinary feasibility study aimed at evaluating the requirements, the costs and the benefits of a new raw material transport system from Alcan’s harbour facilities to its smelting operations in the Saguenay region. • Led a team in the conduct of an audit at the Centre Hospitalier d’Youville, an Eastern Townships chronic care hospital’s administrative, medical and pharmaceutical systems in preparation for a legal recourse against the original system provider. This audit was to be considered an exhibit in court. • Provided Hydro-Quebec with expertise in the selection of a credit collection package that was to be integrated with the company’s client billing system. • As part of the “Réservations-Québec” consortium made up of DMR, Tandem computers, Desjardins and the Quebec Minister of Tourism, I was instrumental in the organisational architecture of the system and worked in the production of several feasibility studies (technical, marketing, clientele…) as the de-facto expert in reservation systems. VIA RAIL CANADA Operations Management 1986 - 1989 As the manager in charge of daily operations of the reservation system, which at that time was the third biggest in Canada, I worked on the following projects: • Negotiation of a 22 million dollar contract extension with the main provider of the reservation system (Air Canada followed by the Gemini Group). • Coordination of the replacement of all peripherals (screens and printers) of the reservation system in over 95 Canadian cities and locations for a total cost of 2 million dollars; • Definition and implementation of strategic objectives and system requirements for improving the efficiency and functionality of the system, with emphasis on pricing algorithms; • Participation in various feasibility studies and organisational reviews aimed at rationalising manual and redundant functions and launching new services; • Maintenance of a parallel training and testing environment in line with release of new functionality; • Coordinating the acceptance of VIA Rail within the IATA group as a surface carrier thereby expanding access to new world-wide audience; • Administration of the yearly budgets fixed by the treasury: 5 million in operating costs, 6 million in telecommunication and related costs, 8 million in system improvements for the period 1986 to 1992; • Official representative of the marketing department in the reservation system replacement project targeted for 1992. These functions included preparation of RFP’s, evaluation of responses and contribute to final selection process. Project Management 1983 - 1986 Acted as project manager for several large scale project developments, mainly: • Managed feasibility studies, preliminary analysis, functional and technical specifications, design and development of a series of initiatives aimed at measuring revenue by train service, measuring actual passenger ridership by service and tracking rolling stock on a geographical scale; • Plan, organise and control all aspects of system development projects (human resource management, task distribution, budget and quality control, scheduling milestones and ensuring effective user participation) Yves P. Armand, B. Comm 402-1460 Avenue du Docteur-Penfield Montréal, QC, Canada H3G 1B8 Yves_armand@yahoo.ca Tel: 514-926-2516 SUMMARY PAGE PROFILE Experience in all fields of the IT service industry ranging from management consulting on strategic initiatives to client management activities including client prospecting and closing, elaboration of solutions as well as presentation of service offerings. A unique blend of field experience in process and organizational optimisation, operations and administration of IT services combined with exceptional communication, negotiation and leadership skills added to significant achievements in business development make Mr Armand a valuable asset to any IT service organization. CAREER HIGHLIGHTS HCL America Expansion of the company’s footprint in several client business areas. Negotiate renewal of outsourcing agreements. Work with cross-geographical teams in proving quality consulting and development services. CGI Renewal and expansion of new business in the company’s financial services sector to the tune of several million dollars. Create and manage the operations of a remote development center for Mainframe application systems development that required the hiring of over 20 resources in a short timeframe. Provide human resource and administrative support for a team of 40 professionals. Act as staffing manager for a large scale development project in the banking industry. DMR Consulting Definition of national marketing strategies for IT services in the EAI space. Opportunity management and solutions definition for several national and international accounts. Management of local, and national business alliances to develop new markets, share information and close new business. Conduct of an audit of all European operations for DMR Consulting. Select, evaluate, negotiate the acquisition and implement an international practice management system in DMR’s 24 worldwide offices. Conduct several strategic audits and feasibility studies for various clients. R3D Consulting Review of a large scale document management system for the SOQUIJ, a legal services provincial agency. Led a restructure of all IT positions for Standard Life. CABS INC. Management of the Chicago branch office including: personnel management, financial administration, product development as well as marketing activities. Via Rail Canada Management of the daily operations of the railway’s national reservation system. Administer a yearly operating budget of 5MM. Monitor and report on contractual agreements with system’s main suppliers. SUMMARY OF QUALIFICATIONS SECTORS OF INDUSTRY: Financials services, IT professional services, IT Software services, Transportation, Distribution AREAS OF EXPERTISE: Client and account management, Management consulting, Change management, Personnel administration, Operations management, Program management, Project management, Contract management, Coaching and training EDUCATION AND TRAINING: B. Comm, McGill University, formal project management training, formal marketing training, formal methodology training, formal presentations training LINGUISTIC KNOWLEDGE: Fluent in French, English, Italian, basic knowledge of Spanish SOFTWARE SKILLS: Ms Office suite PROFESSIONAL EXPERIENCE HCL AMERICA Account Management and Business Development 2010- 2012 For HCL, an India based international provider of offshore outsourcing services, assist in the presentation and dissemination of strategic information related to new products and services for the airline industry mainly to the Air Canada group of companies. Duties are to expand the HCL footprint outside the regular realm of the IT services division and expand into various other business areas of the airline such as sales, operations, marketing, procurement and HR. Administration and coordination of multi-geographic teams in delivering services in accordance with contractual service level agreements as well as follow upon regular account management administrative duties. SINAPSE STRATEGIC INTERVENTIONS Business Development 2010 Called upon to assist in the expansion of the company’s newly opened Montreal office by taking an active part in seeking new client and business opportunities, especially in the private sector. Conducted typical account management activities mainly in the prospecting and qualifying of new accounts and business partners. Participated in the publication of several business proposals to various potential new customers. SOQUIJ – Société Québécoise d’Information Juridique Management Consulting 2009 As a freelance consultant, conducted a complete review of the company’s operations with emphasis on evaluating new computer based systems under construction, potential re-organisation and restructuring of departments. Resulted in a series of recommendations in terms of system priorities, realignment of responsibilities and action plan for future IT endeavours. All the recommendations presented to senior management were accepted and subsequently implemented by the client’s organization. CGI INC. Business Relationship Management and Operations Management 2004-2009 As a Director of Consulting-Services, duties were to promote the products and services of CGI to a targeted and well defined clientele in the financial services sector (insurance and investment). Responsible for renewing and expanding business relationships with clients that had been, for various reasons, dormant or neglected for an unacceptable period of time. • Tangible benefits of these interventions were the generation of a very respectable level of business and orders as well as the renewal of regular and frequent business contacts. Also acted as staffing manager for a large scale development project at the National Bank of Canada. Subsequently assigned to the CGI Greater Boston Office for one year in order to develop strategic accounts in the insurance and investment sectors especially with the Liberty Mutual group of companies. Assumed the role of Director Consulting Services with principal responsibilities being to lead and manage the remote development center as it provide services to target CGI clients (mostly Desjardins and the Government of Quebec) operating in various Mainframe technology environments. Lastly, in a role of Director, Program Management, accountable for the financial viability of the sector by assuring an optimal assignment of projects and tasks to members of the sector. Responsible for hiring new members as well as providing adequate support for annual and post-project statutory evaluations as part of career management roles and responsibilities. R3D INFORMATION AND TECHNOLOGY Business Development and Management Consulting 2003-2004 Responsible for expanding the client base by promoting the professional services of R3D to perspective clients. This client prospecting was not limited to any industry sector. • Results were additional revenue of over half a million dollars and opened new opportunities for the firm. Conducted a strategic review of a large scale documentation management system for SOQUIJ, a Provincial government organisation dealing with publication of jurisprudence information. This audit consisted in evaluating and comparing the systems and procedures used by the company and to recommend a series of actions to bring it in line with its charter which resulted in the firm retaining its leadership position in its market. Project leader for the revision and restructuring of all IT positions for the Standard Life insurance company. The final result was the implementation of a new and improved organisational matrix linked to the IT market as well as new career management orientations. DMR CONSULTING Business Development and Relationship Management 1996-2002 My experience in strategic management consulting, in project management as well as in operations of large scale IT systems added to exceptional leadership and communication skills assisted DMR in positioning itself as a world leader of e-business and emerging technology services. In carrying out the duties of National Director, I accomplished the following: • Conducted a total review and audit of the five (5) operating entities of DMR Europe. This audit included the elaboration of several operational and organisational recommendations in preparation for the upcoming implementation of an administration and billing pan-European system. • Articulated and formulated client strategies, represent the firm in trade shows and conferences and provided DMR offices with proactive sales support in their respective business development initiatives; • In concert with global and local EAI middleware provider partners (Vitria, IBI, Software AG, Versata), formulated joint marketing and sales activities, developed new markets, shared marketing information, conducted regular account reviews and finally measured tangible results; • Articulated and updated marketing strategies aimed at positioning DMR as a leader in selected services. This included service launch initiatives, event planning and corporate communications; • Conducted regular activities linked to marketing and business development such as: opportunity evaluations, definition of solutions and business proposals (solicited and unsolicited); • Coordinated the marketing aspects of promoting the firm’s four (4) remote development centers to DMR’s US and international offices; • Managed several large scale business proposal teams aimed at responding to official RFP’s in the geomatics and land management sector especially in the Latin American market. • Managed the sales and marketing of DMR’s Y2K professional services for the period 1996 to 1999. These services generated substantial revenue for the firm over the period. Of interest, was the management of an international alliance between DMR and SNC-Lavalin (an international engineering services firm) that established DMR as a leading-edge provider of Y2K services. CABS INC. Operations Management 1995-1996 Director of operations for the Chicago office. CABS was a provider of practice management systems for professional services firm such as: law firms, accounting firms, engineering and IT services firms. • Prospecting of new clients, conduct of sales presentations, establishment of sales objectives for the branch office and provide administrative duties in terms of personnel management for a support staff of over 10 professionals. o Sales revenue ended up being increased by an order of magnitude. • Participated in the development and release of new software products in concert with the teams responsible for North American product development in the Sydney, Australia head office. DMR CONSULTING Management consulting 1989-1995 • Definition of a complete process and data architecture aimed at providing Air Canada affiliated travel agents with access to various products and manage their commission levels. This program, entitled ICP, was subsequently used at Air Canada for a long period of time. • Project Manager charged for orchestrating the user requirements detailed study, the functional and technical analysis and finally the business process priorities for a multi-national practice management system. During this lengthy period, I accomplished the following: o Recommended the technical and organisational architecture required for the implementation of the new office management and client billing system; o Led a prototype project and confirmed both architectures and evaluated modifications to the package and the internal systems supporting the new system; o Negotiated an enterprise-wide licensing agreement in view of the acquisition of an integrated practice management package following an extensive functional and technical review analysis; o Coordinated all the activities related to the implementation of the new system by first conducting a pilot implementation followed by the final deployment of the system in 24 offices (Canada, United States, Australia, New-Zealand) over an 18 month period. • Conducted a complex and multi-disciplinary feasibility study aimed at evaluating the requirements, the costs and the benefits of a new raw material transport system from Alcan’s harbour facilities to its smelting operations in the Saguenay region. • Led a team in the conduct of an audit at the Centre Hospitalier d’Youville, an Eastern Townships chronic care hospital’s administrative, medical and pharmaceutical systems in preparation for a legal recourse against the original system provider. This audit was to be considered an exhibit in court. • Provided Hydro-Quebec with expertise in the selection of a credit collection package that was to be integrated with the company’s client billing system. • As part of the “Réservations-Québec” consortium made up of DMR, Tandem computers, Desjardins and the Quebec Minister of Tourism, I was instrumental in the organisational architecture of the system and worked in the production of several feasibility studies (technical, marketing, clientele…) as the de-facto expert in reservation systems. VIA RAIL CANADA Operations Management 1986 - 1989 As the manager in charge of daily operations of the reservation system, which at that time was the third biggest in Canada, I worked on the following projects: • Negotiation of a 22 million dollar contract extension with the main provider of the reservation system (Air Canada followed by the Gemini Group). • Coordination of the replacement of all peripherals (screens and printers) of the reservation system in over 95 Canadian cities and locations for a total cost of 2 million dollars; • Definition and implementation of strategic objectives and system requirements for improving the efficiency and functionality of the system, with emphasis on pricing algorithms; • Participation in various feasibility studies and organisational reviews aimed at rationalising manual and redundant functions and launching new services; • Maintenance of a parallel training and testing environment in line with release of new functionality; • Coordinating the acceptance of VIA Rail within the IATA group as a surface carrier thereby expanding access to new world-wide audience; • Administration of the yearly budgets fixed by the treasury: 5 million in operating costs, 6 million in telecommunication and related costs, 8 million in system improvements for the period 1986 to 1992; • Official representative of the marketing department in the reservation system replacement project targeted for 1992. These functions included preparation of RFP’s, evaluation of responses and contribute to final selection process. Project Management 1983 - 1986 Acted as project manager for several large scale project developments, mainly: • Managed feasibility studies, preliminary analysis, functional and technical specifications, design and development of a series of initiatives aimed at measuring revenue by train service, measuring actual passenger ridership by service and tracking rolling stock on a geographical scale; • Plan, organise and control all aspects of system development projects (human resource management, task distribution, budget and quality control, scheduling milestones and ensuring effective user participation)
Montreal, Quebec, Canada
Kyle - Freelance Photo Editing & Photography
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I am a young but talented Photographer, I am starting up my own freelance business. I am able to do natural light portfolio shoots, Family/New born, Weddings, Corporate/Social Events. If you are interested in other Photos such as Wildlife and Landscapes, those can be arranged too. My email: Phrost photography@gmail.com My Cell: 074 119 8732 ( If I do not pick up please leave a message as I may be in class). Contact me for further details and I will get back to you as soon as. Have a wonderful day. Kyle
Johannesburg, Gauteng, South Africa
Brian Vasilik - Freelance Illustration & Caricature Art
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I am a freelance artist with experience working on a wide range of art projects. Graduated in 1989 from Philadelphia's University of the Arts with a Bachelor of Science degree in Industrial Design. Worked in furniture, product and exhibit design. As a visual artist and can adapt to many different styles to suit your project. I have been drawing caricatures for 20 years and I am a member of the International Society of Caricature Artists. I draw live caricatures at corporate functions, weddings, colleges, proms and trade shows. Commission caricatures are drawn from photographs. My other skills are in graphic design, watercolor, character design, cartooning and digital renderings. See more of my work and contact me through my blog at brianvasilik.blogspot.com
Asheville, North Carolina, United States