Freelance Consultants : Illinois

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JoAnn Earls - Freelance Travel Writing & Consulting
0
Kudos
3.5
2 Skills
$30
Rate/Hr
JoAnn M. Earls 8001 S. Tripp Ave. • Chicago, IL 60652 • 773-470-8742 • jearlslead@gmail.com SUMMARY OF QUALIFICATIONS • Conduct training and consulting services at the client site • Direct clients with hands on training of applications • Consult and assist clients with implementation and configuration of the products to fit environment and achieve maximum results • Analyze training...
Chicago, Illinois, United States
Larrie Funk - Freelance Consulting & Commercial Photography
0
Kudos
4.0
2 Skills
$55
Rate/Hr
Larrie R. Funk Senior Technical Writer/Editor Dear Sir/Madam: Yes, I would definitely be interested in the position provided you are amenable to my situation as enumerated below. Please find attached below a copy of my resume. (A more detailed version is available upon request.) Due to the fact that my wife is disabled and I cannot leave her alone for long periods of time, I am...
Dundee, Illinois, United States
Ridgebackstudios - Freelance Photography & Consulting
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
Description not provided
Naperville, Illinois, United States
Heidi Reisenberg - Freelance Business Consulting & Consulting
0
Kudos
4.0
2 Skills
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Rate/Hr
Description not provided
Buffalo Grove, Illinois, United States
Rock Irvin - Freelance Business Planning & Consulting
0
Kudos
4.0
2 Skills
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Rate/Hr
Description not provided
Chicago, Illinois, United States
Joseph Lewen - Freelance Engineering & Consulting
0
Kudos
4.0
2 Skills
Ask
Rate/Hr
Description not provided
Hinsdale, Illinois, United States
Jay - Freelance Business Consulting & Consulting
0
Kudos
4.0
2 Skills
$50
Rate/Hr
* Tech Startups & Entrepreneurship in Chicago, IL * CPA with Big 4 Experience
Wood Dale, Illinois, United States

More Freelancers

Wendy Solombrino - Freelance Project Management & Business Management
0
Kudos
3.5
2 Skills
$40
Rate/Hr
Profile Strategic thinker with 20+ years of IT and Business leadership experience with the strong ability to convert leading edge ideas into tangible results by leading both direct and cross-functional teams in clarifying business needs and translating them into effective architectures, designs, and systems to increase productivity, reduce costs, and encourage innovation. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator with strong interpersonal communication skills. An energetic, positive, and engaging demeanor that encourages input and participation from others and brings out the best in team members. Highly skilled at delivering results and building strong relationships to employ a collaborative environment that leverages industry best practices. Background Summary • Business/IT Liaison • Business Architecture • Strategy • Business & IT Analysis • Requirements Gathering • Functional Analysis • Defect Resolution • Business Management • Program Management • Agile and /Waterfall Methodologies • Enterprise Data Warehouse • Business Intelligence • Source to Target Data Mapping • Best Practices • P&C • Claims • Bank • Customer & Product Data • • SAS/SQL Query and Report Development • Six Sigma Process Engineering • Process Improvement • Team Building/Mentoring • SAS • Tableau • MicroStrategy Professional Experience HARLAND CLARKE HOLDINGS - SAN ANTONIO, TX SR BUSINESS ANALYST CURRENT Privately held holding company providing Marketing Services to Financial and Insurance Institutions • Deliver business requirements documents, business process maps (BPMN 2.0), and high level business systems maps in support of platform migration to 3rd party vendor. • Troubleshoot data quality issues with vendor by reviewing source to target mappings to identify missing data. • Reverse engineer data load processes with review of existing SQL and C# code to identify data cleansing, data validation, and data quality checks in staging before committing data to production. • Lead and participate in gathering complex and often unique business requirements by defining the business problem and data requirements. • Use multiple data structures and sources to lead the design, development, and implementation of decision support solutions, which may include data visualization, business intelligence, or data collection. IBOX GLOBAL – SAN ANTONIO, TX SR BUSINESS INTELLIGENCE ANALYST (CONSULTANT) 2016 Delivers integrated IT solutions in project management, systems engineering, application development, and network infrastructure. • Served as sole on-site liaison for assisting United States Army with the installation and implementation of commercial off-the-shelf (COTS) business intelligence solution to assist with data driven decisions for US Army North budgeting and program execution of $100+ Million. • Acted as customer relationship manager, identifying business needs, and facilitating business and functional requirement gathering sessions for multiple divisions within the Army. • Introduced and documented portfolio of project management documentation to include Project Plan, Stakeholder Analysis, Data Analysis, Requirements, Communication Plan, Project Status Reports, and Meeting Minutes. • Served as consultant to 3rd party vendor for business intelligence and data visualization needs for Operations, Manpower, Information Management, and Accounting offices. • Prototyped data visualization for business needs in Operations, Manpower, Information Management, and Accounting in MicroStrategy. USAA – SAN ANTONIO, TX BUSINESS INFORMATION ARCHITECT 2015 – 2016 Dedicated military provider of insurance, mortgage, and investment services, with $27B in revenues • Developed new Program Management Strategy for Data and Analytics at USAA, an $80M portfolio, to allow for the build-out of the USAA Integrated Information Capabilities Roadmap. Partnered with key stakeholders to build the business case(s) required to secure approval and funding for the Data and Analytic efforts needed to support the IICR. Advised and made recommendations to senior executives on modifications required to the IICR as well as alternatives and impacts. • Developed framework, scoring methodology for prioritization, and implementation plan through Strategy and Planning Process to integrate methodology across the enterprise. This framework condensed the 2 day planning cycle to a 4 hour meeting, saving over 240 FTE hours of Executive time. • Led efforts in mapping APQC Process Classification Framework to IBM Information Framework Model to identify primary KPIs and potential data gaps across business capabilities. • Assisted in defining the mission, goals, critical success factors, principles, policies, and Statement of Direction for information strategy and information architecture across the enterprise. • Mentored several member service representatives by sharing knowledge across teams; looking for ways to empower mentees to solve obstacles and concerns, and looking to build their future outside of the call center. SR DATA/BUSINESS SOLUTIONS ANALYST 2011 - 2015 • Provided ad hoc query, datamining, and reporting in support of Product and Customer data. Served as SME for face-to-face banking data and SAS GIS functionality. • Identified disproportionate chargeback for storage based on review of chargeback allocation methodology. Presented findings and recommendation to vase chargeback on Enterprise usage to Executive Management in IT and Research & Analytics (R&A), and R&A leadership team. Implementation of this recommendation resulted in $1+ million cost savings for Marketing. • Instrumental in supporting the closing of the internal SAS audit for PCI/PII, provided guidance on process for pre-approval to store PCI/PII on network, as well as implementing an automated process to monitor storage of data that was not approved. • Identified major process gap in outbound member communication; collaborated with Marketing, Legal, and Bank to identify, understand and accept risk within Marketing. Communicated risk back to Bank and project team without straining working relationships. • Consulted with customers, ranging from SMEs to Executive Management Group, to ensure the right business questions being asked and the requested information derived business value. Demonstrated the professional courage to challenge requested work if business value was not clear. • Served as a mentor and provided guidance to peers and less experienced team in the development and delivery of work products, and personal development through in-house training. KPI REQUIREMENTS ANALYST 2009 - 2011 • Worked with Data Analytics, Business, Planning and IT leadership teams to establish overall strategy and annual portfolio plan. Developed new approach to overall lifecycle of loading data into Enterprise warehouse, thus enabling Enterprise business analytical capabilities. • Partnered with Enterprise Architecture and data SMEs to create an inventory of business process history (BPH) events available across channels. Collaborated with Web Analytics team to import customer interaction data into Visual Sciences tool; this effort allowed for better understanding of customer interactions across channels; creating a better customer experience based on the customer behavior observed. • Established the annual portfolio of projects, a $10+ million portfolio, to execute based on the new approach. Key contributor to assess Enterprise Business needs and updating the overall Enterprise Data Warehouse (EDW) strategy and plan. • Participated in IBM Business Capability review to help facilitate the mapping of business analytical process and capabilities to the supporting data needed within the Enterprise data warehouse. SOFTWARE/SYSTEMS ENGINEER 2007 -2009 • Developed new guidance for the Lean Iterative methodology that allowed project delivery teams to understand how the project management and software development methodologies aligned to the current Deliver Integrated Business Solutions (DIBS) methodology. • Modified software development life cycle (SDLC) processes based on internal audit findings. • Analyzed existing reports based on usage data; analysis to be incorporated into requirements for tool replacement. • Analyzed Software Quality Assurance (SQA) monthly data and created presentations for executive management. BUSINESS ARCHITECT 2004 - 2007 • Led and managed multiple cross functional, collaborative teams on process development and improvements in Property & Casualty (P&C), Life, Bank, and Corporate Security. • Provided analysis of process to identify opportunities for improvement, identifying an annual savings of $4 million for Claims. • Recommended actions for improvement of process in P&C Claims Initial Response Unit, P&C and Life, Investment Management Company (IMCO) Frontline Management, Enterprise Eligibility, and Bank Home Equity. • Briefed executive management in Claims, Life, and Bank on identified opportunities and improvement action plans • Worked with leadership teams to align efforts with business strategies in P&C Claims, Life, and Bank. • Maintained an understanding of financial goals to provide insight on how business strategies and architecture impact financial goals, attaining benefits in excess of 5x ROI. • Created and communicated Change Management plans for Claims, Life, and Bank process improvements.
San Antonio, Texas, United States
Jolene Lindgren - Freelance Admin Support & Sales
0
Kudos
4.0
2 Skills
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Rate/Hr
JOLENE L. LINDGREN - PERSONAL RESUME 1532 Roosevelt Drive, Apt 22 Northfield, MN 55057 651 468-5024 507-339-0516 ribbehowie@gmail.com OBJECTIVE Seeking challenging position with reputable corporation that recognizes outstanding performance in customer service/sales, oral/written communication skills, and computer fluency/accuracy. An environment maintaining professional flexibility, and friendliness even during times of stress/multi-tasking. JOB HISTORY Enumerator – 2010 US Census Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews. Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification. Complied with accuracy standards while maintaining high production rates. Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. Met daily with supervisor to review and submit work, and receive additional instructions. Event Specialist Advantage Sales & Marketing Faribault, MN Start Date 02/2010 End Date N/A As an Event Specialist I demonstrate food and other consumer packaged goods inside retail outlets to generate excitement and brand awareness to increase product sales. I am currently working part-time and willing to obtain food safety certification. Independent Contractor/Concierge Self Employed Northfield, MN Start Date 01/2000 End Date N/A Self Employment out of home offering services as household decorating, painting, wallpapering, ongoing cleaning services, seasonal cleaning, yard work, personal clerical/data entry, Somewhat a "jack of all trades" to meet clients needs. As a personal concierge, clients will hire me to plan trips, make dinner reservations, get concert tickets, pick-up dry cleaning and myriad other errands they simply don’t have time to do themselves. Sales and Service Consultant U S WEST Communications ** St Paul, MN Start Date 10/1977 End Date 09/1997 **NOTE: same company for 20 years titles/locations below, starting with the most recent. As a successful Center Sales and Service Associate, working in a call center promoting and selling Qwest products and services to residential customers. In this exciting and fast paced position you will be responsible for the following: Perfect the customer experience by providing excellent service on every call. Receive inbound calls from Qwest residential customers. · Meet required sales objectives by selling Qwest products and services· Consult with customers to gather information and make recommendations for their communication and entertainment needs· Use various computer systems (20 or more)/screens simultaneously to process sales and service orders· Build and maintain strong customer rapport· Consult, multi-task, and problem solve with the customer. Consultant - Consumer Response Center U S WEST Communications St Paul, MN Member of "one stop shop" team for all problems, complaints, questions any customers may have. Working with other departments within corporation, internal and external resolution and satisfaction. Point of contact with Minnesota Public Utility Commission, Office of the Attorney General, and served as Power of Attorney for any subpoenas for court appearances. Very high overall expectations regarding confidential material. Each situation being stressful due to deadlines/call volumes to satisfaction and completion, however a very rewarding experience. Administrative Support - HR Mgmt Compensation U S WEST Communications Minneapolis, MN Temporary assignment for approximately two years. Clerical/administrative support for Director and manager members of "Director Job Evaluation Project" restructuring consistency of Director and Manager salaries across region. The segment was a part of the implementation for the companies "Winning In The 90's Process". All material being of a very confidential nature, and all deadlines met accordingly. Force Administration Manager - Resident Market Center U S WEST Communications Bloomington, MN Direct supervision of Administrative Support Consultants and Data Entry/Order Processing team. Indirect supervision and staffing of approximately 100 Sales and Service Consultants regarding daily scheduling, distribution of vacations, misc. time off, training needs, meetings, and medical leaves. Coordinating customer service quality requirements and budget with other Resident Market Centers Force Admin. Managers in St Paul, Brooklyn Center, Rochester and Sioux Falls to ensure all needs met pertaining to availability to customers, service quality requirements for region. I was the primary coordinator for the closing of the Bloomington office. Sales and Service Consultant - Resident Market Center U S WEST Communications St Paul, MN Same job title/description as listed previously in St Paul. Service Order Data Entry Clerk Part of the order processing team for the Resident Market Center. High focus on accuracy, efficiency, and correcting of status changes/errors to ensure overall completion on a timely basis. Northwestern Bell Telephone Company Rochester, MN EDUCATION All Requirements/Extra Curricular High School Diploma - Honor Graduate Ellendale-Geneva High School Date Completed: 06/1974 Pre-Assignment Security Guard Training – Hannon Security Services, Bloomington, MN, October 1, 2008 SKILLS/ACCOMPLISHMENTS/SOCIAL MARKETING - Most Improved Sales, St Paul RMC - Circle of Excellence, two years - Presidents Club - Telephone Pioneers of America. - US WEST Volunteer for World Special Olympics, Super Bowl Ambassador, Minnesota Twins, Timberwolves, St Paul Saints and tradeshow committee for Minnesota Home Show at the Mall of America. - Computer skills include Microsoft Windows, Excel, Word, Power Point, Lotus 123, Word Perfect, UNIX, ACD, Telecalc, and internet. - Personal profiles available on Facebook, BrightFuse, Twitter, Linkedin, DirectMatches, MySpace and personal website available at http://booksbyjo.moogo.com
Northfield, Minnesota, United States
Carlos Biggs - Freelance Children's Book Illustration & Painting
67
Kudos
4.5
2 Skills
Ask
Rate/Hr
Hello, my name is Carlos Biggs. I have been a watercolorist for over 20 years, also worked with graphite and mixed media. I worked doing illustrations for newspapers, magazines and an architectural firm, so I manage very well the deadlines. I am a serious artist who takes his job seriously and I would be very interested to work with you. You can see my works in www.carlosbiggs.blogspot.com Best regards and look forward your reply.
Los Hornillos, Cordoba, Argentina