Freelance Commercial Photographers : Sacramento, California

0 Kudos

3.0 2 Skills

Ask Rate/Hr

I am a Purdue University student majoring in English with an emphasis in written communication. I have enjoyed a lifetime passion for writing. I have lived through a plethora of experiences that contribute to my material for writing, such as military service, homelessness, and motherhood to name a few. Besides writing on topics from personal experiences, I enjoy researching new topics and writing about the new things I discover there.

0 Kudos

3.0 2 Skills

Ask Rate/Hr

I am currently pursuing my BS degree in political science and journalism. I have experience in editorial writing, fact checking, editing, SEO, blogging, Adobe InDesign, Adobe Photoshop, Adobe Dreamweaver, Wordpress, Tumblr, Facebook, Twitter, and Excel.

77 Kudos

4.0 2 Skills

Ask Rate/Hr

I am an enthusiastic and passionate individual who believes in thinking outside the box, therefore I treasure creativity and uniqueness in a world where the cliche reigns predominant. I am particularly discerning when it comes to detail, be it grammatical or artistic, and apply myself fully to the task at hand, whatever it may be. Beauty, dance, and portrait photography are my passion - I love capturing beauty in splendid ways, whether it is the creativity of a makeup artist's vision, the love between a couple, or the self-possession and assurance of a woman who wants a shoot done just for herself. I'm also a high-end retoucher with years of experience capable of delivering magazine quality beauty and fashion images. If you are looking to have your family or wedding photos edited (or re-edited, if you are not happy with how they came out from the original photographer), this is a service I also offer. If you have any queries, please feel free to contact me. In terms of qualifications I studied at the University of Cape Town where I graduated with a BA in Film Studies and a First Class BA(Hons) in English Language and Literature. I have since attended various photographic courses where I developed my skills as a photographer, citing my experience and study of cinematography as the basis of my aesthetic knowledge with regard to lighting and composition, etc. I have worked in retail and as a freelance retoucher, photographer, proofreader and editor. Please click on the website link above to see my photographic portfolio. All images on my site were retouched by myself.

0 Kudos

4.0 2 Skills

Ask Rate/Hr

Alexandra Rudd Objective I am interested in working in a positive, dynamic environment, where I can utilize my strong work ethic, diverse skill base, and collaborative nature to contribute to successful operations, while also learning more about myself in the process. Skills and Experience October 2010 - Present Insight | Tempe, AZ Solutions Quoting Specialist Responsible for supporting the overall efforts of the SMARTnet Warranty Sales team. This involves, but is not limited to, quoting, hold processing, report generation and overall administrative and operational support for the sales team and their clients. ? Analyze customer sales requirements, develop business strategies and deliver quotes for hardware, software, and services to the customer. ? Responsible for delivering quotes ranging from a thousand to multimillion dollar values. ? Led four-person team for preparation of proactive quotes, training, special projects, and correspondence with other department managers. Currently delivering reactive quotes for the West region and Public Sector. Responsible for reporting on team performance metrics. Marc h 2010 – May 2010 Forum Design | Scottsdale, AZ Marketing and Sales Assistant ? Answered approximately 50 calls per day dealing with sales inquiries and problem resolutions. ? Responsible for maintenance of content/pricing on wholesale and retail website, product marketing images, SEO. ? Gained B-to-B sales experience working with vendors both domestic and international. ? Ensured sales orders were completed, shipped and invoiced through an inventory management system. August 2009 - March 2010 944 Magazine | Phoenix, AZ Editorial Writer ? Wrote articles for the Phoenix publication of the magazine with pieces published beginning in October 2009. Focused on stories for fashion, lifestyle and business openings around Arizona. ? Achievement in copy editing with long and short-form writing in AP style. ? Managed the creation of the 944 monthly events calendar. December 2008 - June 2009 Saturday Night Magazine | Tempe, AZ Editorial Writer ? Wrote for the AZscene section on popular bars and restaurants in Arizona for the monthly lifestyle magazine. September 2008 - May 2009 ASU School of Social Work | Tempe, AZ Office Assistant ? Answered phones in the Field Office and Student Advising and carried out basic office duties. ? Handled student profiles from the Downtown Phoenix and Tucson locations with Microsoft Access and filing work. January 2008 - April 2008 azTeen Magazine | Phoenix, AZ Creative Editorial Intern ? Assisted with art direction of magazine, photo shoots, and preparing publication for print. ? Organized the 2008 azValenTeen’s Day Bash for over 500 attendees at Tempe Marketplace. June 2007 - August 2007 PLUS Media | New York City, NY Public Relations Intern ? Assisted with the creative production of Satellite Media Tours and researched potential clients. ? Assisted with the organization of the traveling production of SHOUT! The Mod Musical. June 2007 - August 2007 Michael Mailer Films | New York City, NY Script Intern ? Wrote coverage on scripts up for consideration, including synopsis and feedback. ? Gained valuable experience in the workings and organization of a running film production company. Technology ? Competent with Mac and Windows platforms, and all Microsoft Office products. ? Highly proficient with Excel, Outlook and Word. Daily use of CRM, SAP and customer contact databases. ? Skilled in using Final Cut Pro, Adobe Photoshop, and Adobe Illustrator. Education 2006-2009 Arizona State University | Tempe, AZ Bachelor of Arts in Journalism & Mass Communication ? Emphasis in Print Journalism and Media Analysis & Criticism ? Minor in Theatre and Film ? Dean’s List Fall 2009 and Spring 2007 Academic Achievements MCC Talent Achievement for Journalism, 2007 ASU Dean’s List, Fall 2009 and Spring 2007 ASU Provost’s Scholarship, 2005 Mountain View High School Academic Achievement University of Arizona Wildcat Excellence Scholarship, 2005 College and Community Leadership 2010 Stockings for the Troops 2010 Chairman ? Organized, solicited donations, and sent 48 holiday stockings for soldiers belonging to PRT Zabul in Afghanistan. 2010 Alzheimer’s Association Memory Walk 2010 Team Coordinator ? Helped coordinate donations and walkers to participate and raise awareness for Alzheimer care, support and research. East Valley Child Crisis Center 2004 Team Coordinator for Jabil ? Coordinated Christmas activities and donations for 43 children at the Child Crisis Center. Chandler Service Club Flower Girls 2004-2005 Member ? Debutant program that teaches girls to get involved in community and national service projects. ? Participated in community service all throughout the year, including serving dinner at Ronald McDonald House, assisting with the Boys and Girls Club, and helping with the Chandler Historical Society. Interests I’m a highly active person with interests spanning a wide-spectrum from business and journalism, to film, community volunteering, rollerblading, and my family. I’m a hard worker and instill a strong sense of trust in those who know me.

0 Kudos

5.0 2 Skills

Ask Rate/Hr

Objective [To be a part of a team focused on providing a compassionate and warm atmosphere, as well as quality care for our patients.] Experience [Front Counter Support] [2001-2009] [Bob and Ron‘s Fish Fry], [Albany, NY] [Ran and overlooked front counter] [Provided customer assistance] [Handled stock/inventory] [Trained and supervised employees] [Managed Care Coordinator] [2006-2007] [Empire BlueCross], [Albany, NY] [Provided customer support in a busy call center] [Set up and reviewed cases for medical necessity] [Organized medical records through fax and mail] [Quoted for all pre-authorization requirements] [Worked heavily with medical codes such as CPT and ICD-9 codes] [Received multiple world class customer service awards] [Provider Claims Representative] [2008-2009] [MVP Healthcare], [Schenectady, NY] [Quoted benefit and coverage info to medical providers] [Investigated and reprocessed provider claims] [Handled reviewing hospital and provider contract rates] [Worked busy call center line] [Float Scheduler] [2009-2010] [NY Oncology Hematology], [Albany, NY] [Travel and provide coverage for nine medical practices] [Handle routine, chemotherapy, and radiation scheduling] [Provide coverage at front check-in desk] [Provide coverage and assistance for new patient scheduling] [schedule all testing such as CT‘s, MRI‘s, PET, biopsies, etc.] [Aid with scanning, attaching, and obtaining medical records] [Contact insurance companies and obtain all authorizations for radiology exams] Education [Colonie Central high school], [Albany, NY] [1997-2001] [Regents diploma] [The College of Saint Rose], [Albany, NY] [2001-2004] [English]

89 Kudos

4.5 2 Skills

Ask Rate/Hr

Thank you for taking the time viewing my profile! I am an artist that loves challenges. Born in Brazil, raised in Jerusalem, Israel currently working from Canada. Loves to find true colour and beauty in life, travel, and eat:) I am a multi-tasker, multi-function human being with many hobbies and passions. Now days I do my own thing with landscape painting trying different techniques and perfecting my steeze:) I am an excellent portrait painter, I love bringing the painting alive and connecting to the picture's story. I have painted portraits of families, singles, create little/big changes in the picture or combining/modifying a few pictures to a painting. I can also change the background if needed, change from colour to B&W, pop-art whatever you want:) I paint from the heart and it shows, I live for art and I work hard. I mostly use acrylic paint but I also work with water colours, pencils, pens, ink, sharpie, oil-paint, fabric, charcoal and much more.. Hope you enjoyed my art and looking forward to work together, Shelly

10 Kudos

5.0 2 Skills

Ask Rate/Hr

I have designed many more items than this site will allow me to take credit for. I am a fine artist and Illustrator (both digital and traditional). I have design both hand made books (special occasion) and professional layouts for newspaper and magazine. In fact I was awarded 2nd in a national competition. I also do my own photography (when required) and have samples that you can refer to. I worked in the entertainment business for some years and organized all advertising, designed print, coordinated radio and TV spots and many other details. I am also a painter I've worn may hats and adapt well to different projects. I am an excellent brainstormer with equal follow through. I am the one how will forfeit holidays, work overtime, and do so without a second thought. I am determined, have a great eye for detail, and high energy. I am also an excellent listener. I want to know what is expected of me and will reach a clarity of a project which saves a lot of time. I was always the anchor woman on our "track" team in the relay races—if you get what I mean. I am able to think outside the box and also remain within the needs of the client AND the budget.

2 Kudos

5.0 2 Skills

Ask Rate/Hr

JACQUELINE (JACKIE) M. TROVATO Please refer to the following websites for samples of my work: http://www.helium.com/users/514743/show_articles http://www.suite101.com/profile.cfm/jtrovato http://www.ifreelance.com/pro/64789 http://www.experts123.com/users/8715/jtrovato PROFESSIONAL SUMMARY: • Twenty-five years experience in Marketing, Communications, Publishing, Public Affairs, Project Management, Administration, and Consumer Affairs within the health care, corporate and association industries. • Proven ability to develop and implement business-to-consumer and business-to-business marketing campaigns and materials increasing customer/consumer awareness. • Experienced at authoring, producing and disseminating a diverse range of promotional concepts and materials including brand images, logos, consumer surveys, consumer education programs and publications, press releases, newsletters, web content and brochures. AREAS OF EXPERTISE: Health Care Marketing Communications Public Relations Authoring/Editorial/Production Promotional Programs PROFESSIONAL WORK HISTORY: Feb. 2007 to present VP Marketing Common Ground Seminars, Inc. 8300 Greensboro Drive, Suite 800 McLean, Virginia Provide marketing expertise and consulting for national training company. Secure new business by marketing to untapped areas. Compose and update all marketing communications and web site content. Feb. 2005 to Feb. 2007 Senior Marketing Analyst TRICARE Management Activity (TMA) Department of Defense (DoD), Health Affairs Falls Church, Virginia Quality control expert and editorial consultant for marketing/communication products. Wrote communications plans, press releases, fact sheets, talking points, speeches, articles, brochures and communications, marketing and educational materials. Developed and implemented national DoD marketing and communications campaigns in an effort to promote and educate beneficiaries and providers about the DoD’s national health care plan. Provided marketing expertise and consulting on national Department of Defense health campaigns, demonstrations and studies with pharmaceutical and IT companies, including promotion of: • “AHLTA” Electronic Health Record • Tobacco Cessation and Alcohol Abuse Prevention Marketing Campaigns • Weight Management, Tobacco Cessation and Alcohol Abuse Prevention Demonstration Projects 2000 to February 2005 Marketing Manager/Project Coordinator National Naval Medical Center, Bethesda, Maryland Researched, authored and coordinated production of marketing and communication materials and publications for the Department of the Navy, including patient brochures, communications and annual base guide. Consulted with Public Affairs Office, Customer Relations and Customer Service Office and medical center clinic managers on various projects. Supervised desktop publishing applications and art directed graphic artists. Assisted with graphic design functions as needed, using Pagemaker, Quark, Illustrator and Photoshop. Developed and implemented marketing strategies for the medical center at large as well as individual clinics and health care specialties. Supervised desktop publishing applications and art directed graphic artists. Assisted with graphic design functions as needed, using Pagemaker, Quark, Illustrator and Photoshop. Developed and implemented customer satisfaction surveys and analyzed data to improve operations and procedures. Directed printers and vendors to produce high-end marketing communications materials. Acted as liaison to the medical center’s Web master. Team member responsible for developing a new medical center brand image and logo. 1996 to 2001 Owner/Principal D & J Associates/ Health Care Marketing and Communications Dunn Loring, Virginia Secured business from a wide range of clients including Glaxo SmithKline, Forest Pharmaceuticals, Pedipress, Sepracor, Asthma Education Resource Council, Respironics/Healthscan, Asthma Magazine and Dura Pharmaceuticals. Project manager for all marketing, communications, and public relations activities. Directed and secured subject matter experts, medical editors, graphic artists, printers, fulfillment houses to produce high-end consumer education materials for clients. Researched, authored and developed direct-to-consumer and business-to-business promotions and campaigns, including surveys, press releases, news articles, newsletters, brochures and magazine articles. 1995 to 1997 Marketing Manager Consumer Health Information Corporation Responsible for national health communications, public relations and marketing pieces, and acted as point of contact for new account opportunities with major pharmaceutical companies. Developed and implemented marketing-communications campaigns, and edited patient education programs and materials relating to prescription medications and disease-management therapies. 1985 to 1995 Director of Communications & Consumer Affairs Allergy and Asthma Network Responsible for authoring, editing and coordination of distribution for monthly national newsletter, publications, programs, press releases, press kits, advertisements, public service announcements, customer surveys, membership mailings and fundraising campaigns. Secured funding and acted as liaison with major pharmaceutical companies and physician associations. Developed and implemented marketing-communications plans and strategies, and secured funding through grants from major pharmaceutical companies and national physician associations. Developed business plan and bylaws, sales system, member tracking and publications fulfillment. Initiated member promotion and retention programs, and discount mail order pharmacy programs. Coordinated presentations for conferences and exhibits, and represented the association in over eight major medical association meetings each year. Acted as a Capitol Hill lobbyist and spokesperson to promote the association's interests. AWARDS 2005: Gold Award 2005 League of American Communications Professionals campaign competition for work on TRICARE Reserve Select Communications Campaign Recognition from Assistant Secretary of Defense for Health Affairs for Launch Event of AHLTA Electronic Health Record for the Military Health Service (MHS) Letter of Recommendation from the Brigadier General Elder Granger, Director of TRICARE Management Activity for Contributions to the Annual Military Health System Conference 2001-2004: Recipient of National Naval Medical Center’s Exceptional Recognition Award The Meritorious Unit Commendation Citation Over Five Admiral Recognition Awards National Naval Medical Center, Bethesda, Maryland EDUCATION: BS in Education with a minor in Psychology, James Madison University, Harrisonburg, VA Graduate Studies, George Mason University, Fairfax, VA PROFESSIONAL ACTIVITIES: Member Society for Healthcare Strategy and Market Development Regional Marketing Advisory Team Member, TRICARE National Capital Area FDA Council National Heart, Lung and Blood Institute's Coalition National Patient Rights and Responsibilities Coalition Task Force on Pediatric Asthma and Allergy of Fairfax Hospital of Northern Virginia Planning Committee for the First National Conference on Asthma Management, Howard University's Inner City Asthma Program Patient Access to Specialty Care Coalition Asthma Camp Consortium Asthma Educators Association Fairfax County Chamber of Commerce

0 Kudos

5.0 2 Skills

$50 Rate/Hr

John Bolas 26386 Curie Warren, Michigan, 48091 (517) 281-5056 E-mail bolasj@comcast.net Work Experience: 10/12 to current Hewlett-Packard, Pontiac, MI Assigned to: Blue Shield of California Position: Senior IMS/DB2/SQL Server Database Administrator Performed SQL Server 2008 installation, upgrades and maintenance Proficient with Microsoft Dynamics Great Plains Proficient with SQL Server Reporting Services Proficient with SQL Server Integration Services Proficient with CICS Supported MQ Servers. Performed database modeling, design and implementation. Created SSRS reports using SQL 2008 Supported IMS for z/OS Databases Version 10. Supported DB2 for z/OS Databases Version 10. Supported DB2 for Unix Version 9 Performed DBD, PSB, and ACB GEN’s. Supported Database Recovery Control. Supported IMS HALDBs. Scheduled IMS Change Accumulation Utility. Resolved technical issues using OMEGAMON. Scheduled reorganizations, backups and recoveries. Assisted application development teams. Performed SQL, TSQL and Stored Procedure optimization. Performed tuning of databases. Provided disaster recovery backup, testing, and documentation Proficient with JCL.TSO,ISPF Followed ITIL software development process. Preparing for PMP certification. Provided 24x7 on-call production support. 01/12 to 06/12 Computer Services Corporation, Lanham, MD Assigned to: Internal Revenue Service Position: Senior DB2 Database Administrator Supported DB2 for z/OS Databases Version 9. Scheduled reorganizations, backups and recoveries. Performed SQL optimization. Performed database replication. Proficient with JCL.TSO,ISPF Received Interim Major Background Investigation 11/11 to 01/12 Pyramid Consulting, Atlanta, GA Assigned to: Capital One Position: Senior DB2 Database Administrator Supported DB2 for z/OS Databases Version 9. Scheduled reorganizations, backups and recoveries. Assisted application development teams. Resolved technical issues received from BMC Remedy tool. Proficient with JCL.TSO,ISPF Performed SQL optimization. Performed tuning of databases. Resolved technical issues using OMEGAMON. Followed ITIL software development process 07/10 to 11/11 SYNOVA Computer Services, Southfield, MI Assigned to: Ford Motor Company Position: Senior IMS/DB2/SQL Server Database Administrator Supported DB2 for z/OS Databases Version 9. Supported SQL Server 2008 Supported IMS Version 10 Supported IMS HALDBs. Supported IMS Fastpath Databases Supported MQ Servers. Resolved technical issues received from BMC Remedy tool. Followed agile software development process. Scheduled reorganizations, backups and recoveries. Assisted application development teams. Performed SQL optimization. Performed tuning of databases. Resolved technical issues using OMEGAMON. Performed data partitioning Proficient with JCL.TSO,ISPF Provided 24x7 on-call production support/escalation. Followed ITIL software development process. Implemented Microsoft Dynamics GP 2010 Performed database replication 12/09 to 07/10 University of Georgia, Athens, GA Position: Senior IMS/DB2/Oracle Database Administrator , System Programmer, Cobol Developer Supported Oracle 10g Databases. Supported LINUX environment. Supported MQ Servers Created Object Oriented Pearl programs. Provided System programming support for z/OS software. Supported DB2 Databases for z/OS V8. Supported DB2 Databases for LUW V8 Created DB2 Version 8 to Version 9 migration plan. Resolved technical issues received from BMC Remedy tool. Liaison between DBA team and development teams. Performed SQL optimization. Supported IMS Version 10 databases Performed DBD, PSB, and ACB GEN’s. Supported Database Recovery Control. Supported IMS HALDBs. Scheduled IMS Change Accumulation Utility. Resolved technical issues using OMEGAMON. Scheduled reorganizations, backups and recoveries for IMS and DB2 databases. Performed data partitioning Proficient with JCL.TSO,ISPF Performed tuning of IMS and DB2 databases. Proficient with IBM Query Management Facility Provided 24x7 on-call production support. 12/06 to05/09 SATYAM COMPUTER SERVICES, Parsipanny, NJ Consultant Assigned to: Auto-Owners Insurance Position: Application Database Administrator – Senior DB2 Database Administrator – JAVA Developer – Cobol Developer Recommended training for Auto-Owners Associates. Liaison between CIO and development teams. Provided System programming support for z/OS software. Assisted application development teams using COBOL programming. Assisted with SAP DB2 Issues Assisted with Data Modeling sessions using Embarcadero ER Studio. Supported DB2 Databases for z/OS Version 9. Supported DB2 Databases for LUW Version 9. Supported MQ Servers. Performed data partitioning Resolved technical issues using OMEGAMON. Proficient with JCL.TSO,ISPF Proficient with CA Endeavor Proficient with CA Erwin. Performed tuning of databases. Performed SQL optimization. Proficient with IBM Query Management Facility Developed JAVA application code. Developed COBOL application code. Proficient with Assembler. Followed agile software development process. 08/03 to 12/06 SYNOVA Computer Services, Southfield, MI Consultant Assigned to: IBM Corporation – I supported the following IBM customers Visteon, Allied, American Express, Ameriprise, Amtrak, Disney, Macy’s, Michelin, BNSF Railroad, CareStream. Position: Senior IMS/DB2 Database Administrator Supported Visteon Corporation migration of IMS and DB2 databases from Ford Motor Company. Created process to migrate Visteon production environments to test systems. Supported DB2 for z/OS Version 7 to Version 8 migrate. Supported IMS Version 8 and Version 9 databases Performed DBD, PSB, and ACB GEN’s. Supported Database Recovery Control. Supported IMS HALDBs. Supported IMS Fastpath Databases. Scheduled IMS Change Accumulation Utility. Resolved technical issues received from BMC Remedy tool. Proficient using OMEGAMON. Scheduled reorganizations, backups and recoveries for IMS and DB2 databases. Proficient with JCL.TSO,ISPF Performed tuning of IMS and DB2 databases. Performed data partitioning Assisted application development teams using COBOL programming. Performed SQL optimization. Provided 24x7 on-call production support. 10/02 to 04/03 The Options Clearing Corporation, Chicago, IL Consultant Position: Data Administrator – Senior DB2/SYBASE Database Administrator Assisted application development team. Resolved database issues resulting from migration of IDMS to DB2. Recommended vendor database products for purchase to senior management. Performed database modeling, design and implementation of DB2 for OS/390. Performed database modeling, design and implementation of DB2 for LUW. Performed database modeling, design and implementation of Sybase Databases Performed system administration for Solaris servers. Assisted with data loading and unloading. Created triggers. Proficient with CICS Proficient with JCL.TSO,ISPF Proficient with TMON and Proficient with Image Copy, REORG, Runstat, Recovery using Computer Associate tool set. Performed SQL optimization. Proficient with CA ERwin Performed tuning of databases. Performed data partitioning Created technical and corporate training for database administrators. Prepared detailed disaster recovery plans: Established disaster recovery testing methodologies Assisted in disaster recovery implementation and testing 10/01 to 10/02 DPM Consulting Services, Troy, MI Consultant Assigned to: Ford Motor Company Position: Data Administrator – Senior IMS/DB2 Database Administrator Supported IMS and DB2 Databases. Resolved technical issues. Followed Six Sigma process. Performed database modeling, design and implementation for DB2 for OS/390. Performed database support for IMS applications. Scheduled reorganizations, backups and recoveries. Monitored database space management. Proficient with JCL.TSO,ISPF Performed SQL optimization. Performed tuning of databases. Resolved technical issues received from BMC Remedy tool. Proficient using OMEGAMON. Performed data partitioning Developed COBOL application code. Proficient with Assembler. Provided 24x7 on-call production support/escalation. 08/00 to 10/01 The Options Clearing Corporation, Chicago, IL Consultant Position: Data Administrator – Senior DB2 Database Administrator Assisted application development team. Resolved database issues resulting from migration of IDMS to DB2. Recommended vendor database products for purchase to senior management. Performed database modeling, design and implementation of DB2 for OS/390. Performed database modeling, design and implementation of DB2 for LUW. Performed database modeling, design and implementation of Sybase Databases Performed system administration for Solaris servers. Assisted with data loading and unloading. Created triggers. Proficient with CICS Proficient with JCL.TSO,ISPF Proficient with TMON and Proficient with Image Copy, REORG, Runstat, Recovery using Computer Associate tool set. Performed SQL optimization. Performed database replication. Performed tuning of databases. Performed data partitioning Created technical and corporate training for database administrators. Prepared detailed disaster recovery plans: Established disaster recovery testing methodologies Assisted in disaster recovery implementation and testing 09/97 to 08/00 Comsys Inc, Atlanta, GA Consultant Assigned to: BellSouth Telephone Company Position: Data Administrator – Senior IMS/DB2 Database Administrator Supported IMS and DB2 Databases. Performed database modeling, design and implementation of DB2 for OS/390. Performed tuning of databases. Lead DBA for the TIRKS and ICIS applications. Supported IMS Fastpath Databases. Performed SQL optimization. Resolved technical issues using OMEGAMON. Assisted in troubleshooting production database issues. Created technical training for database administrators. Provided 24x7 on-call production support/escalation. 09/96 to 09/97 Consumers Energy Corporation, Jackson, MI Responsible for design, problem analysis, maintenance and performance of DB2 for OS/390 databases. Provided 24 x 7 on call support. 12/94 to 09/96 Electronic Data Systems Corporation, Troy, MI Project Manager responsible for pro-active initiatives for cost savings, customer satisfaction, feedback and continuous improvement. Assisted in business process analysis and redesign with customer and support groups. Liaison between Director of General Motors Milford Proving Grounds and EDS support teams. Prepared and implemented new business proposals. Performed architecture, security and technology assessments with customer. Planned, scheduled, monitored, controlled, and reported the activities on multiple projects. Followed Electronic Data Systems Project Management methodology. Supervised five application programmers in multiple locations. Managed the performance of employees with the team goals and corporate goals. 12/89 to 12/94 Project Manager responsible for developing the Database Administration Internship Program for IMS and DB2. Planned, scheduled, monitored, controlled, and reported the activities on the internship project. Followed Electronic Data Systems Project Management methodology. Created Basic, Intermediate, and Advanced courseware. Developed a “Train the Trainer” course for all internship instructors. Supervised twenty five application programmers in multiple locations. Developed mentoring process for interns. Created improvement process for courseware as software changes and course evaluation metrics collected. Developed vendor relationship for selected in house training. Supervised five technical writers. 09/88 to 12/89 Database Administrator responsible for design, problem analysis, maintenance and performance of IMS and DB2 for OS/390 databases. Provided 24 x 7 oncall support. Enhanced and trained employees on the Crosby Quality Improvement Process. 09/85 to 09/88 Michigan Bell Telephone Company, Southfield, Mi Lead DBA for TIRKS, ICIS, and BSDOPAC applications. Operational Database Administrator responsible for implementation of maintenance release and problem analysis of IMS databases. Resolved technical issues using OMEGAMON. 09/79 to 09/85 Systems Associate responsible for batch execution and supervision of the financial system clerical staff. Education: Lawrence Technological University, Southfield, MI COBOL I & II, Mathematics, May 1982 References: Available upon request.