Freelance Caricature Artists : Southend-on-Sea

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Paul Carey - Freelance Comic Art & Caricature Art
20
Kudos
5.0
2 Skills
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Rate/Hr
Part-time artist and writer. Specializing in comics/comic strips, caricatures, storyboards. Have written short stories, graphic novel, historical romance novel, plays. Sept 1993- Nov 1994 I wrote and drew two on-going cartoon strips published in "HOME BUSINESS" and "CAPITAL SUCCESS" monthly magazines (Merlin publications Ltd). 2009: Submitted ‘The Inheritors’ to the website Short Story...
Southend-on-sea, Southend-on-Sea, United Kingdom

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Brett Polonsky - Freelance UX Design & UI Design
0
Kudos
5.0
2 Skills
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PROFESSIONAL SUMMARY • More than 20 years of professional creative experience • Creative team lead with results oriented, goal-driven, collaborative & agile style • Consistently increase brand engagement through best-practice methodologies • Published author, experienced speaker and presenter • Interaction design thought-leader & passionate user-advocate • Key focus areas include: Interaction Design, Interface Design, Information Architecture & Usability • Special interest in social media and mobile/tablet UX design EXPERIENCE Manager - Marketing & UX • Infospace, Inc. 2010– Current • Manage a team of marketing, user-experience, visual design and external resources • Responsible for all creative and marketing for O&O properties as well as partner and distribution clients • Designing unique and fluid experiences across web, mobile, tablet and social media • Defining “Best Practice” methodologies that have directly resulted in increased revenue • Involved in tactical product planning and design – including scope and budget • Manage focus groups and usability testing • Provide mentorship and thought leadership across team Creative Director • 19SIXTY5, LLC (Freelance work) 2009– 2012 • Created innovative, viral and easy-to-use applications for mobile devices such as the iPhone • Strong focus on fluid interaction design and usability • Designed effective social media campaigns for Twitter, YouTube and Facebook, which included custom solutions that integrate brand awareness across multiple user touch-points • Established business development contacts and increased brand across social media outlets • Point-of-contact with clients and vendors, including writing proposals, budgets and project scoping Co-Founder/CCO • Gripwire.com 2007 – 2009 • Increased client reach and ROI by efficiently collaborating to define, manage and design exceptional user experiences in mobile, web and social networks • Designed mobile applications from product strategy, design, UI, development, testing and release • Created a new approach to social application analytics and development with a focus on rapid development for multiple networks which included Facebook and iPhone UX Design Manager: Digital Content Services • Hewlett-Packard (Consultant) 2007 - 2008 • Led the creative team to deliver an exceptional consumer experience across the entire project • Project components included: multiple e-commerce sites, gift cards and a movie player client • Managed the web/visual design and related creative processes for both custom and private label deployments • Worked closely with product management, managers of web development and business development, as well as outside vendors to define and deliver the customer experience of the product offerings • Wrote, facilitated and presented findings of usability studies Creative Director • Snapvine.com 2006 - 2007 • Creative direction of all client and customer facing products • Worked with executive management, business & engineering teams to maintain brand, visual design and user experience across all initiatives while increasing user adoption • Help to grow company from 2 million users to 6 million users • Wrote, facilitated, evaluated and presented user focus groups and usability studies Senior UI Designer: Digital Group • Amazon.com 2004 – 2006 • Developed the creative direction for all of Amazon’s digital media offerings • Presented concepts to all levels of executive management, including the CEO • Collaboratively worked with business, engineering and marketing teams • Lead designer on two major customer focused digital initiatives - Amazon Unbox: Video Downloads and Your Media Library, an AJAX based library collection of user purchases • Managed junior-level designers Instructor • Art Institute of Seattle 2000 – 2004 • Developed class plans to bring out the creative potential of students in order to overcome design challenges and work toward solving problems • Prepared students to enter the workforce as professional designers with effective real-world projects and constructive & collaborative project critiques • Classes taught included portfolio design, interface design, project management, typography and career development Associate Faculty • Cascadia Community College 2000 – 2001 • Worked with students with a variety of ages and backgrounds • Developed student skills in order to build the essential foundation in the best practices of web design • Classes taught included user-interface design and the basics of web authoring Seminar Instructor • CompuMaster 1999 – 2000 • Created dynamic and entertaining lectures to communicate thoughts and concepts to large groups of people, throughout North America and the U. K. • Areas of focus included: UI, IA, strategy, process, planning and scoping, usability and industry software Author/Writer • Microsoft Press 1996 – 2000 • Authored a series of books on Microsoft FrontPage • The bseries have been translated into over 12 languages and have sold more than 500,000 copies worldwide • Titles include: The Official Microsoft FrontPage 2000 Book, The Official Microsoft FrontPage 98 Book, Microsoft FrontPage Certification Exam (co-writer/Editor), Introducing Microsoft FrontPage 97 (co-author), and Introducing Microsoft FrontPage (co-author) Designer/Vendor/Consultant • Microsoft 1991 - 2001 • Designed creative solutions for a variety of internal intranet sites including the ECU (Enterprise Customer Unit) site, pre-release MSN and the CEO website. • Helped conduct usability studies, testing, user-education and training on multiple projects. • Contributed to the production of Microsoft Press’ first ever full-color book. • Provided training to employees in the areas of layout, design and printing. EDUCATION & CERTIFICATES Art Institute of Seattle BS in Graphic Design 2002 – 2004 Teaching Certificate 2000 – 2001 AAA in Visual Communications 1985 – 1987 American Seminar Leaders Association Seminar Leader Instruction 1998
Bellevue, Washington, United States
James Rodriguez - Freelance Illustration & Comic Art
515
Kudos
5.0
2 Skills
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Rate/Hr
A skilled and proficient artist with over 20 years of experience as an illustrator and designer. Earned a B.F.A. degree in illustration from The School of Visual Arts. Has worked as a freelance illustrator and storyboard artist for such clients as Kodak, Texaco, Saatchi & Saatchi, Young & Rubicam and Dynamite Entertainment. Served as an art director on several film, television and stage productions. Is expertly skilled in the use of various artistic disciplines including but not limited to digital, traditional media and freehand illustration. Has also directed videos for independent musical acts which included conceptual to post production aspects. Professional Experience Upper Deck Ent. / Marvel Comics Oct 2017 - Present Sketchcard Artist Worked on several hand drawn sketch cards for the 2017 Marvel Premier card set as well the 2018 Marvel Masterpiece card series and will be doing work on more Marvel Projects for 2019 Breygent Marketing August 2010 - 2015 Sketchcard Artist Illustrated various sketch cards, for various trademark characters such as Vampirella, Dead World, Cry for Dawn and Red Sonja for companies such as Dynamite Entertainment and Universal Network Television. Napoleon Art July 2011 - 2016 Storyboard Artist Created digital and freehand storyboards for television commercials for clients which included Chase Bank, Wendy’s Hamburgers and Herbal Essence. Profound Studios Brooklyn, NY February 2008 – March 2012 Storyboard Artist, Conceptual Designer, Director / Co-Producer Directed and edited music videos which also included the creation of storyboards and story concept as well as casting. Illustrated storyboards for various other music videos and short film projects with outside directors and producers. Served as cinematographer on several in house short films. Worked with various directors, in the development of shots and storylines for many video projects. Created conceptual designs for an action figure toy line including packaging. Super Shielders New York, NY April 2009 – November 2009 Children's Book Illustrator Created all artwork for independent children’s book series. With the author designed all characters for said series. Apple Digital Printing, Queens, NY March 2004 – November 2008 Graphic Production Artist Created digital design work for such clients as, The Borough of Manhattan Community College, Bed Bath & Beyond, Elmhurst Hospital, American Movie Classics Television and Home Box Office. Preformed quality control and prepared digital artwork for pre-press. Served as head of the production art department, whose duties included the training of employees on new software and company policies, as well as being liaison between all other departments. Created a manual for art department employees on handling specific client accounts. Aided finishing department with large production jobs which included completing and prepping large format products for shipping such as banners, vinyl lettering and free standing signs. Dreamchilde Press New York, NY / Los Angeles, CA July 2002 – October 2005 Comic Book Artist Created artwork for published issues of flagship title “Quantum:Rock of Ages” as well as creating characters for series. Designed artwork for marketing and promotional material. Artistic Education School of Visual Arts: Bachelor of Fine Arts in Illustration Degree awarded May 1993 Major: Commercial Illustration Graduated in Illustration Department top 25% High School of Art and Design: Regents High School Diploma Diploma Awarded June 1989 Certificate of Excellence awarded June 1989 Area of Concentration: Illustration Professional Memberships Comicbook Artist Guild - Best Art Direction Award 2008 Society of Illustrators Graphic Artist Guild Technical Skills Traditional and Digital Illustration, Conceptual Design, Storyboards, Microsoft Windows, Adobe Photoshop, Adobe InDesign, Adobe Acrobat, Quark Xpress, PC and Mac literate, Writer, Fluency in Spanish
Elmhurst, New York, United States
Brooke H Cooper - Freelance Art & Horror Art
175
Kudos
3.5
2 Skills
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Rate/Hr
I am a young and starting artist. My style is usually very painterly and loose but I can do tight work when its what is needed. I love to paint and draw and I'm a bit of a perfectionist so you know it will look good. Oil and acrylic is my specialty, I also love working with ink. I am very good at working from a photo so any portrait work I will be great at.
Bryan, Ohio, United States
Paula Plantier - Freelance Editing & French Translation
1
Kudos
4.5
2 Skills
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Rate/Hr
PAULA PLANTIER 115 Jacobs Creek Road Ewing, NJ 08628 609-882-5852 paulaplantier@yahoo.com www.linkedin.com/in/PaulaPlantier I wrote this résumé myself. EDITORIAL AND COMMUNICATION SERVICES Well qualified to perform a range of editorial services in the forms of copy editing, revising, repurposing, proofing, and fact checking that, together with error reduction to 0%, truly constitute a quality assurance review and enrichment of the content of both print and online text in a variety of subjects across industries. A multilevel resource person whose deep editorial talent, character, dedication, capability, and adaptability have saved employers and private clients both time and money. Verifiable record of achievement in the material elevation of levels of written communication and able to make meaningful contributions on the job to meet both today’s and tomorrow’s needs. Recognized and cited by managers and clients as a sophisticated, superior performer. Thorough knowledge of AMA, AP, APA, and Chicago styles and standards. COMPETENCIES - Passionate copy editing, content editing, and proofreading - Meticulous copy fitting - Persuasive editorial strategizing - Spot-on fact checking and researching - Modernization of house style - Expert revising/rewriting/repurposing - Personable training of editorial staff; peer educator - Typesetting and typing at 75 words per minute SKILLS - Advanced mastery of spelling, grammar, syntax, cohesion, organization, and punctuation. - Critical abilities > To act firmly and responsibly, thereby ensuring editorial integrity, style consistency, clarity, and accuracy of content; > To get it right the first time every time via informed and intelligent editorial review; > To make concise suggestions that improve text while preserving the author's voice; > To exercise flexible, incisive, and independent judgment; and, as second nature, > To meet the deadlines of projects with conflicting demands. - Flexibility to apply various house styles. - Electronic editing and formatting. LANGUAGES Read, write, rewrite, edit, proofread, and translate English, French, and Spanish. PROFESSIONAL EXPERIENCE WORLDWIDE INDEPENDENT EDITORIAL CONSULTANT/FOUNDER/OWNER, EditAmerica, concurrently with full-time corporate positions, Ewing, NJ; 01/90-present Editorial services across industries. Known as an effective editorial coach and written-communications adviser and strategist. Builder of compelling and irresistible brands by facing client business leaders at multinationals and start-ups that solicit EditAmerica's partnership to achieve their publishing goals in innovative ways for print or online material. Client list on the Web at www.editamerica.com. Subject and Topic Areas: - Business: Accounting, advertising, business plans, collateral promotional material, company annual reports, employee compensation and benefits handbooks, executive biographies, SEC Forms 10-K and 10-Q, high finance, human resources, interviews, law, legal notices, magazines and other periodicals, marketing material, mass communications, press releases, promotional and public relations material, requests for proposal, Sarbanes-Oxley, speeches, white papers - Education: Biology, chemistry, engineering, English as a foreign language, English grammar, foreign language, history, mathematics, and social studies textbooks for elementary, secondary, and higher education; instructors' guides and manuals; SAT prep books; surveys; tests for teacher certification - Medicine: Biomedical, nursing, and surgical textbooks and textbook series; clinical trials; continuing medical education (CME); health care; learning disabilities; life sciences; medical and pharmaceutical advertising; patient retention and education; peer-reviewed scientific journal articles and manuscripts; pharmaceutics; pharmacology; physician prescribing and safety information, patient information inserts, and drug labeling according to FDA guidelines; regulatory compliance; slide kits - Technology: Aviation reports, biotechnology, communications technology, computer literature and training materials, high technology, science, technical user's manuals - Other: Scholarly and academic works: bibliographies, college view books, curricula vitae and resumes, directories, dissertations, essays, memoirs, reference books, religious treatises; cookbooks; drama; fiction and nonfiction; surveys; travel guides ENUMERATOR (census taker), US Census Bureau of the U.S. Department of Commerce, Ewing, NJ; 04/10-05/10 Conducted in-person interviews to gather 2010 census information from nonresponding households. SENIOR EDITOR II, Educational Testing Service, Princeton, NJ; 07/04-04/09 Edited, proofread, and made sensitive editorial judgments about high-stakes academic test questions for undergraduate and graduate school admission; test questions for teacher certification; and other testing products, reports, and collateral publications, all of which were of a difficult, complex nature. Resolved dissenting editorial opinions. Maintained house style guide. Liaison across departments. Cited by management for superior performance. - Exceeded company's processing target of 48 items per day by processing 90. - Guided and coached editorial staff. - Shaped editorial style guide for consistency and modernized style and usage. - Regularly consulted by all company staff on language and writing issues. - Remediated fatal errors of fact in test items. COPY CHIEF AND HEAD COPY EDITOR, "Bloomberg Markets" magazine (Bloomberg L.P.), Plainsboro, NJ; 09/94-02/04 http://www.bloomberg.com/markets-magazine/ Copyedited, fact-checked, and final-proofread magazine articles. Revitalized copy and refreshed house style, thereby helping develop circulation for flagship monthly financial periodical for high-end financial professionals and subscribers to the Bloomberg Professional electronic financial service. Helped hire and motivate editors and build their skills and relationships. - Reduced print error rate to a flat 0%. - Simplified and standardized editorial procedures to eliminate the time and expense of reproofing. - Saved quantifiable production costs, for bottom-line financial gains via a 300% increase in circulation, a 200% increase in number of advertisers, and a resultant 200% increase in amount of revenue. - Eliminated editorial defects in the company's marketing, promotional, and advertising material via implementation of an interdepartmental task-sharing system of team quality control procedures. Results maximized editorial contributions. - Resolved language usage disputes by serving other departments as a consultant; Results were consistent and correct diction, styles, and usages in publications. ADDITIONAL RELEVANT EXPERIENCE - Senior Proofreader, Peterson's Guides, Princeton, NJ. Reduced print error rate 25% at publisher of academic college guides. - French-Language and Spanish-Language International Correspondent, McGraw-Hill, Hightstown, NJ. Interpreted intricate publishing documents in French and Spanish and drafted correspondence in English and French. - Supervisor, Aetna Life & Casualty, Providence, RI. Supervised 12 group insurance department underwriters, with the benefit of no turnover for three years. EDUCATION White Belt, Lean Six Sigma, March 2014 B.A. (BA); French, Spanish; Queens College, Flushing, NY PORTFOLIO: REPRESENTATIVE PUBLICATIONS EDITED ON AN INDEPENDENT BASIS CONCURRENTLY WITH FULL-TIME POSITIONS - "An American Hedge Fund," Sykes. - Company annual reports and U.S. Securities and Exchange Commission Forms 10-K and 10-Q variously for AMETEK, Amgen, Bristol-Myers Squibb, Mental Health Association of New York City, Rockefeller Brothers Fund, and Xerox. - "Cooking Fresh from the Bay Area," McManus and Rickard. - "Cooking Fresh from the Mid-Atlantic," McManus and Rickard. - "Eating Fresh from the Organic Garden State," McManus. - "Global Entertainment and Media Outlook, 2012-2016," plus the eight previous annual volumes, PricewaterhouseCoopers: http://www.pwc.com/gx/en/global-entertainment-media-outlook. - "A Guide to Forensic Accounting Investigation," Golden et al., PricewaterhouseCoopers/Wiley: http://www.pwc.com/us/en/forensic-services/publications/guide-forensic-accounting-investigations.jhtml. - "Hammarskjold: A Life," Lipsey. http://books.google.com/books?id=Q5li4S0bpAwC&pg=PR18&lpg=PR18&dq=paula+plantier&source=bl&ots=av2Q16T9Vc&sig=S4SEEL86-Wrc41Ma2BR8EyPy-3s&hl=en&sa=X&ei=hN4UUqv7IcP7yAHzwYHoBw&ved=0CMcBEOgBMB8#v=onepage&q=paula%20plantier&f=false. - "Hopewell: A Historical Geography," Hunter and Porter. - "Macroeconomic releases and the interest rate term structure," Lu and Wu, Journal of Monetary Economics: http://faculty.baruch.cuny.edu/lwu/papers/LuWuJME2009.pdf. - "Meaningful Use of Electronic Health Records," PricewaterhouseCoopers: http://www.pwc.com/us/en/health-industries/publications/ready-or-not-on-the-road-to-meaningful-use-of-ehrs-and-health-it.jhtml. - "Paralegal," Bernardo. - "r&c worlds express," retail and consumer business series, PricewaterhouseCoopers: http://www.pwc.com/gx/en/retail-consumer/publications/rc-worlds-july2010.jhtml. - "Technology Forecast," a quarterly journal, PricewaterhouseCoopers: http://www.pwc.com/us/en/technology-forecast/fall2008/acknowledgements.jhtml; http://www.pwc.com/en_US/us/technology-forecast/summer2008/pwc-tech-forecast-summer-2008.pdf. AWARDS Three 2011 American Graphic Design Awards for editorial excellence: http://www.gdusa.com/contests/agda11/types/se.php?x=CAT1611-EDT1610-EDT1612 COMMUNITY SERVICE Volunteer editor, pro bono editor, literacy tutor, high school career day seminar speaker, news recorder for the blind, hospital and charities volunteer
Ewing, New Jersey, United States
Jack Beattie - Freelance Video Production & Movie Production
0
Kudos
3.5
2 Skills
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Rate/Hr
Hi, my names Jack Beattie, I have studied film and television production at both college and university. I have had work experience at Granada Studios (Manchester, UK) on several occasions over the years including the Jeremy Kyle Show. I have a keen interest in film production (feature and short), music production - where I have produced tracks for North West based musicians - and I have also studied at Mark Hudson's Manchester School of Acting for 2 years. Feel free to get in touch let the networking begin! Jack Beattie
Preston, Lancashire, United Kingdom
Linda Hargrove - Freelance Writing & Website Design
5
Kudos
4.0
2 Skills
$15
Rate/Hr
Summary of Qualifications Creative and dependable professional with more than 15 years of experience in the workplace, including web and print design, writing, and project management. Considerable knowledge of and proficiency with HTML and CSS coding, Adobe Creative Suite programs (Photoshop, Dreamweaver, Fireworks, InDesign, and Illustrator). Ability to communicate effectively, both orally and in writing. Work Experience 1/1990 - Present Freelance design consultant and writer Self-Employed * Installing and customizing HTML-based and database-driven websites on Linux-based servers (LAMP systems: Linux-Apache-MySQL-PHP) * Installing, customizing, and maintaining various content management systems. Including WordPress, Joomla, WebGUI, MODx, and Mojoportal. * Managing social media marketing campaign for book promotion * Maintaining and optimizing traditional weblog and micro blogging profiles using Hootsuite * Generated leads through Sugar CRM, email marketing, and branded promotional items * Creating promotional materials and advertisements using Adobe Creative Suite programs * Writing web copy, press releases, and reports for diverse audiences * Monitoring web traffic through Google Analytics * Managing projects with Microsoft Project as well as online using Basecamp and Zoho products * Taught introductory web design techniques using HTML and CSS with Adobe Dreamweaver and Photoshop for UNC-Greensboro Community Advancement through Lifelong Learning Program (2006-2007) * Taught creative writing short courses at homeschool conferences, public library, and online * Published three contemporary Christian novels 11/2011 - 6/2014 UNC Charlotte Program Director, Lecturer, Advisor 12/1995 - 5/2002 NC Department of Environment and Natural Resources (NCDENR) Program Director, Project Engineer, Technical Writer Education M.S., Engineering North Carolina State University, Raleigh, North Carolina Project Management Certificate Completion Central Piedmont Community College, Charlotte, North Carolina
Concord, North Carolina, United States
Jodiene Crawford - Freelance Flyer Design & Website Design
0
Kudos
3.0
2 Skills
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Rate/Hr
Jodiene Crawford Receptionist Excellent Customer Service MS Office “Power User” Skilled Written/Verbal Communicator Key Skills Office Skills: Telephone & Front Desk Reception Customer Service Filing Database & Records Executive & Administrative Support Data Entry (75 WPM) Computer Skills: Word Excel PowerPoint Publisher Outlook Windows Vista/XP/7 Experience Loft Outlet (N. Myrtle Beach, SC) Sales Associate, Fall 2009 Excelled in role requiring the ability to handle a variety of customer service and sales tasks and resolve customer issues with practicality. Led organization of college student files and records. Accelerated data input, processing and retrieval times. Consistently praised by management for the quality and timeliness of record organizing, attention to detail, exemplary customer service delivery and team-player attitude. Horry- Georgetown Technical College (Conway, SC) Administrative Assistant, Spring 2010 Served as first point of contact for students, faculty, staff and visitors calling or visiting the main administrative office. Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Horry- Georgetown Technical College (Conway, SC) Tutor, Spring 2011 Established strong bond of trust and demonstrated proficiency and knowledge of college course. Excellency in balancing individual sessions with ensuring satisfaction of other visitors. Education June 2008, High School Diploma, N. Myrtle Beach High School (Little River, SC) May 2011, Certificate in Applied Science, Horry-Georgetown Technical College (Myrtle Beach, SC) May 2011, Certificate in Applied Science (Phlebotomy), Horry-Georgetown Technical College ( Myrtle Beach, SC) References Amanda George, Coordinator, HGTC, 843.477.2113 Jennifer Riddei, Director/Supervisor, HGTC, 843.349.7872
United States
Ronald Hodges - Freelance Cartooning & Book Illustration
1
Kudos
3.0
2 Skills
$15
Rate/Hr
i am a inspired animator and professional cartoonist and illustrator, i love to learn and explore things that i can use in my art, stories and creation. i don't see myself as the best artist in the world, but am the best artist i known personally,i seem my style as unique and i'm ready to soar to new levels. i started drawing every since i were a six year old boy.my drawings comforted me they were my friend i created stories and entertained myself at that age. when there wasn't any cartoons on i will draw and continued where my favorite show left off and i just want you to have what i got and that is friend let my art become you friend as well
Atlanta, Georgia, United States
Robin Maggard - Freelance 3D Graphic Design & 3D Animation
1
Kudos
3.5
2 Skills
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Rate/Hr
Robin Maggard 1110 S High St ? Muncie, Indiana ? (765) 216-6585 ? Robinmagg@gmail.com Targeting Entry-Level IT ? Upcoming University of Phoenix graduate offering a strong academic background in IT combined with excellent experience as game developer and graphic designer. ? Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. ? Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies. Education University of Phoenix –Phoenix Arizona, Associates Degree expected 7/12 AAIT/PRG Program ? current GPA: 3.45/4.0 Technology Summary Systems: UNIX, Windows 2000/XP/7, Mac OS Languages: Visual Basics, HTML, C++, Java Software: Adobe Photoshop CS 5.5 /7, MS Office, Python IT Experience RnR Virtual Environment: http://rnrvirtualenvironments.com/ ? Owner- (2011 to now) I handle technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Additionally, created new user log-in accounts and supervised special training tutorials for new users to understand gaming formats in building and creating scripts. Supervised security issues in order to create a safe user environment. Selected Contributions: ? Researched and developed knowledge-based articles for Sql light, MySql, Sql, and Database issues, resulting in an increase in ticket resolutions of 20 additional tickets per week that saved company $57K annually by not outsourcing and handling issues in-house. ? Exceeded issue-resolution targets and achieved exemplary customer satisfaction, consistently on all email tickets. ? Handled 30+ technical/mission-critical email tickets daily and consistently met high service standards and customer satisfaction. Available for Relocation
Muncie, Indiana, United States