Freelance Book Writers : London

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NIDIA SMITH (727)725-9619 - Home (727)480-1193 - Mobile svcmultiples@aol.com Experience: 2009 - Present BLACK DIAMOND SERVICES, Ft. Lauderdale, Fl Freelance Translator/Interpreter (Independent Contractor) Court Interpreter (Spanish) Duties: Interpreting from English into Spanish and vice versa using simultaneous and consecutive modes at court proceedings and for other court-related departments at the direction of the court. Making sight translations for the benefit of the court of documents including, but not limited to, court petitions, reports, waivers, litigation, felony disposition statement forms, and other documents. Interpreting for Judges, Attorneys, Court Staff, and other court related departments. Medical Field Translator Spanish) Duties: Assisting patients to Doctor's visits under the Workmen Compensation care. Preparing any documentation on/or patients biography for medical history files. Engaging communication between patients and medical professionals. Accompanying patients to Physical Therapy sessions. 2006 - 2008 NIELSEN MEDIA RESEARCH Dunedin, FL Research Interviewer Duties: Making outbound calls interviewing households nationwide to determine the ratings and viewer's opinion to measure television's programs. 2004 - 2006 QUISQUEYA EXPRESS, INC. Tampa, FL Office Manager Duties: Supervising 27 employees. Developing office procedures and policies. Filing and maintaining office records. Typing, word processing. and interviewing prospective employees. Evaluating the performance of each staff member. Resolving interoffice disputes. Training new employees in office procedures, telephone systems and office equipment. 1999 - 2004 GTE WIRELESS Tampa, FL Bilingual Quality Assurance Support Duties: Supervising and coordinating call center quality control to confirm that the product or service provided met customer's expectations. Implementing and providing training tools and techniques to enable others to achieve quality assurance. Setting up and maintaining control and documentation. 1992 1999 RESIDENCE INN by Marriott Tampa, FL Executive Housekeeper Duties: Responsible to Room Division Management, supervising Assistant Housekeeper, Room Supervisors, Room Maids and Housemen. Ensuring hotel standard of cleanliness in all guest rooms and public areas were achieved and maintained. Recruiting, evaluating and terminating employees. Serving as Interim General Manager in his absence. Ensuring the smooth running and staff welfare within the department. Responsible for ordering/purchasing of all related cleaning chemicals and materials. Ensuring all employees was trained on OSHA policies and procedures. Maintaining personal contact with guests in dealing with complaints, etc. Record-keeping of linen and appliances inventory, room keys and Lost and the Found department, employees scheduling and other related tasks. 1977 - 1991 PAN AMERICAN AIRWAYS Jamaica, NY Purser/Flight Attendant Duties: Conducting FAA safety regulations to passengers. Distributing reading material and serve meals and drinks. Providing first aid treatment and assisting sick passengers. Evacuating and preparing passengers for an emergency landing in the event of decompression, turbulence, mechanical malfunction, or unlawful acts. Education: 1982 - 1984 SCS BUSINESS AND TECHNICAL SCHOOL New York, NY Computer Science 1976 - 1980 PACE UNIVERSITY NY NY Bachelor in Linguistic 1963 -1976 COLEGIO IMMACULADA CONCEPCION Barcelona, Spain General High School Diploma Qualifications: Proficient in Microsoft Office and Outlook, Internet Explorer, Windows, Data Entry and Sabre. Languages: Fluent in Spanish and English a some Portuguese References: Will be furnish upon request