Freelance Blog Writer & Technical Writer

Location:Chantilly, Virginia, United States
2 Skills


Extensive experience in researching, developing, editing (and motivating teams to create) concise technical and eLearning documents delivered in a variety of formats, including Word, online Help, the web, Acrobat PDFs, PowerPoint decks, as printed and bound documents, as well as directly in meetings and corporate classroom settings.


> Scheduling and Scoping
> Project Management
> Understanding Technical Concepts
> Microsoft Word (all versions)
> Microsoft PowerPoint
> Microsoft Excel / Outlook / Access
> Adobe RoboHelp
> Adobe FrameMaker
> Adobe Captivate


> Exceptional ability to prioritize and assign tasks and complete projects.
> Outstanding communication skills for interacting with all levels in the organization.
> Effective applying problem-solving skills to collaborative team environments.

“Carl is one of the best writers and managers that I have had the pleasure to work with. His creativity is phenomenal when it comes to putting together ideas and words for proposals as well as marketing materials. He is truly a team player and has a wonderful and humorous personality. One can't help to love working with and around him. He's truly one amazing and talented individual!”
– Linda Skinner, Chief Operating Officer (COO), JJR Solutions LLC, Dayton OH

Master of Arts, English > Stony Brook University > New York
Bachelor of Arts, English > Fordham University > New York


Director of Publications
Sept. ’07 – Aug. ’12
Qbase, LLC
250 Veronia Drive, Suite 300, Springfield, OH 45505

> Instrumental in winning the right to bid on task orders (TOs) as part of the
$12 billion Veterans Administration Transformation Twenty-One Total Technology (VA T4) acquisition program
> Significant contributor in winning 6-year, $360 million (per annum) Information Technology Field Operations Services (ITFO)contract with the U.S. Immigration Customs Enforcement (ICE) agency
> Wrote and edited print and Web-based documentation for customer-facing (B2C/B2B/B2G) products and services, including instructional and training materials, reference guides and manuals, and online Help systems
> Wrote, updated, and edited proposals, statements of work (SOWs), and responses to government RFIs/RFPs
> Created case studies, white papers, brochures, presentations, press releases, and reports promoting or explaining Qbase products and technologies
> Spearheaded social media including blog posts and Twitter updates

Principal Technical Writer
Feb‘07 – Sept. ‘07
Siemens, Inc
2000 Eastman Drive, Milford,OH 45150

Defined scope, developed plans, and coordinated with technical resources and subject matter experts (SMEs) to develop expert documentation to accompany Siemens’ PLM NX® software, a $150 million (annual sales) CAD/CAM/CAE program used for engine design, etc.

Documentation Manager
June ‘05 – Feb. ‘07
PNC Mortgage Corporation
3232 Newmark Drive, Miamisburg, OH 45342

Reviewed, edited, and contributed new content to 3,000+ pages of documentation (delivered as both online Help and PDFs) to supplement the company’s new web-based $35 million (investment capital) FNIS Empower® mortgage software development effort

Supervising Editor
Nov. ‘02 - June ‘05
Mazer Corporation
6680 Poe Avenue, Dayton, OH 45414
Managed a team of ten writers and editors to meet the demands of a $12 million list of clients, including Texas Instruments, Pearson Education, Holt, and others

Documentation Manager
Jan. ‘01 – Nov. ‘02
Siebel Systems
2207 Bridgepointe Parkway, San Mateo, CA 94404

Effectively led a team of twelve writers to deliver 5,000+ pages of documentation—as online Help, Acrobat PDFs, and printed books—for Siebel’s $7 million (annual revenue) suite of technical tools, including Siebel Tools, Siebel Analytics, and Seibel’s enterprise integration software (EAI)

Principal Writer
Dec. ‘99 – Jan. ‘01
Oracle Corporation
500 Oracle Parkway, Redwood Shores, CA 94065

Successfully delivered a 500+-page User’s Guide and a 800+ page Technical Reference Manual for Oracle’s $4 million (annual revenue) A/R product

Senior Writer
Nov. ‘98 – Dec. ‘99
Avid Technology
One Park West, Tewksbury, MA 01876
Assembled a team of six writers and graphic artists to develop one of the first consumer video editing systems, Avid Cinema® ($500,000 annual revenue)


> Qbase Values Award: Excellence and Accountability, 2007, 2008
> Published commercial “how to” books for Peachpit Press, 2006, 2009


Available at http://www.carlplumer.com/PlumerWritingSamples


Tom Shoup, Senior Vice President, Qbase LLC | tshoup@4qbase.com | 937 219 4124
Scott Lightner, Chief Technology Officer, Qbase | slightner@4qbase.com | 937.545.3268
Steve Schlosser, Executive Vice President, Qbase | sms727@gmail.com | 937 521 4285
Bill Pardue, Chief Executive Officer, TransVoyant | bpardue@transvoyant.com | 937 974 9048
Skills (2) Rating
Blog Writing
Technical Writing