Shawna Britton

Freelance Book Writer & Editor

Location:Mesa, Arizona, United States
Phone: 6029315715
2 Skills
Shawna Britton

830 South Mara Drive, Apache Junction, AZ 85120

Home: 480-982-9102


Self-Motivated associate with a proven history of developing customer loyalty and managing retail sales operations



Earned distinction as top salesperson in each of three previous positions Self Motivated, and high energy level

Tolerant and flexible to different situations Organization and prioritization skills Strong verbal and personal communication skills Strong attention to detail

Work Experience

Barnes and Noble College Bookstore, Apache Junction, Arizona
2008 to 2009
Keyholder and salesperson
Greet customers, determined each customer requirements. • Opened-closed cash registers, performed responsibilities like money counting, untying charge slips, vouchers & coupons, balancing cash drawer, and made deposits. • Maintained knowledge of existing sales promotions, policies concerning payments and trades, and the security practices. • Calculated sales costs, total buys and received and processed cash payments and credit payments. • Maintained details related to each sales. • Observed and recognized security threats and thefts, and identified how to stop or manage such situations.

Junior Village, Apache Junction, Arizona
2008 to 2008
Assistant Teacher
Organize activities within the classroom like games, art, music and dance. Helped teach basic concepts to the children, such as the alphabet, numbers, colors and shapes. Assisted with getting supplies ready, getting snacks and lunches ready and on the table for the children, and cleaning the toys and the child-care room.

Army National Guard, , Arizona
2006 to 2007
Prepared technical data and instructions for operations, Trained personnel , Managed critical communication links between air, naval, and ground forces, Formulated and implemented emergency plans for natural and wartime disasters, Coordinated emergency response teams and agencies, Evaluated command center information and need for high-level military and government reporting, Provided technical information and advice on capabilities and operational readiness, Evaluated proposals

2003 - 2005, Apache Junction, Arizona

Maintain sanitation, health, and safety standards in work areas. • Clean food preparation areas, cooking surfaces, and utensils. • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. • Prepare specialty foods such as pizzas, bread sticks, sandwiches, following specific methods that usually require short preparation time. • Verify that prepared food meets requirements for quality and quantity. • Take food and drink orders and receive payment from customers. • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions. • Wash, cut, and prepare foods designated for cooking. • Prepare dough, following recipe. • Measure ingredients required for specific food items being prepared. • Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times. • Prepare and serve beverages such as coffee and fountain drinks. • Cook the exact number of items ordered by each customer, working on several different orders simultaneously. • Serve orders to customers at windows, counters, or tables. • Clean, stock, and restock workstations and display cases.


Criminal Justice
ITT Technical Institute, Tempe AZ - Currently completing an associates degree in Criminal Justice . Member of Zeta Kappa Phi
American Criminal Justice Association member

Selected, Criminal Justice

2008 - 2009 Central Arizona College, Apache Junction -


2008 Central Arizona College -

Summary of Accomplishments

Answered incoming phone lines to provide details on filing deadlines and application status.

Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.

Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels
Skills (2) Rating
Book Writing