OBJECTIVE
Generate quality content and sales copy with accuracy, relevance, and timeliness for small businesses and organizations. Over 14 years professional business development and customer service experience. Experienced in planning, organizing, and writing. Committed to high standards of work, and to meeting and exceeding goals, objectives, and deadlines.
qualifications
WRITING
Market research to develop appropriate services, articles, and content
Experience writing on variety of topics
Ability to write on contradictory subjects
Present writing in conversational voice
Sales copy for print and web
Experience in Word and Excel
Maintains deadlines and writing superiority
COACHING AND LEADERSHIP
Trained managers to communicate effectively with employees which increased employee satisfaction
Developed and presented presentations to managers and goal oriented customers
Researched audience to create appropriate presentation materials
Established relationships with customers using strong interpersonal skills
Created youth education projects to empower youth on social issues
Social media expertise
SALES
Analyzed sales figures and business trends to increase sales
Successfully brought new products to market
Presented product information to customers
Liaison between customers and company
Recognized customers needs and created a balance between their needs and the needs of the company
Top 10% sales ranking in area to win national sales prize
Utilized monthly budget to maximize sales results.
Personal attributes
Ability to work independently
Innovative problem solver
Committed to goal achievement
Dependable and hard working
Ability and passion to think outside of the box
professional experience
SELF EMPLOYED, LIFE & BUSINESS COACHING AND COPYWRITING, STATE COLLEGE, PA— 2007-PRESENT
Territory sales manager, wyeth pharmaceuticals, state college, pa — 2002-2009
INTENSIVE CASE MANAGER, BEDFORD SOMERSET MH/MR, SOMERSET, PA — 1995-2002
Education
West Virginia University, Morgantown, WV — BSW, 1995
clubs and organizations
WiNGs-Women business networking group