Kristin Roberts

Freelance Researcher & Resume Writer

Location:Lowell, Massachusetts, United States
2 Skills

2005 – Present Neurocare, Inc.
Executive Assistant to CEO and Director of Operations
• Provide organizational and administrative support primarily to the CEO and Corporate Director of Operations
• Maintain calendars, coordinate/schedule meetings and conference calls
• Facilitate complex travel arrangements
• Write, edit and proof-read correspondence and presentation materials including tables, spread sheets and graphs
• Prepare reports including monthly and quarterly business metrics reports for clients, quarterly QA reports, weekly business summary reports and physician referral reports
• Create marketing ads, flyers and brochures
• Manage complex IT projects, new software acquisitions and IT vendor
• Assists with operational requirement of new opening of sleep center and accreditations/reaccreditations (American Academy of Sleep Medicine)
• Assist in the recruitment of employees by writing ads, submitting internet ads, contacting recruiters, reviewing resumes, conducting screening interviews, facilitating interviews with Neurocare senior management and conducting references

2002 – 2005 Patient Care
Assistant to CEO, COO and EVP/Legal Counsel
• Assisted CEO with preparation of PowerPoint presentations, correspondence, calendar management, travel arrangements, email and expenses
• Assisted EVP/Legal Counsel with contracts, legal correspondence, acquisitions, corporate resolutions, travel arrangements and expenses
• Acted as liaison between Board Members and Executive Team
• Coordinated and organize all Board Meetings
• Assisted with the creation of Board Books and documents for Compensation and Compliance meetings
• Managed the contract process between agencies and branch offices of Patient Care
• Created recruiting ads, marketing ads, flyers and coupons for branch offices
• Produced reports including sales, inquiry, staffing and contract
• Generated organizational charts for Executive Team, Management Team and branch offices
• Prepared meeting agendas for weekly Executive Team meetings, monthly Management Team meetings and Quarterly Board Meetings
• Ran the day-to-day operations of the office

2001 – 2002 Whitehead Institute, Center for Genome Research
Assistant to Chief Information Officer
• Supported CIO as well as members of senior Informatics staff with calendar management, travel arrangements and expense reports
• Acted as liaison between CIO, the senior Informatics staff and other members of the Institute
• Assisted CIO with day to day operations of running the Informatics department
• Handled telephone, email inquires and correspondence for CIO
• Maintained informatics human resources database

2001 AmberWave Systems Corporation
Executive Assistant to President
• Coordinated calendars, travel arrangements, conferences and fundraising trips for President, Chairman and senior executive team
• Managed correspondence as well as telephone and email inquires for President
• Acted as liaison between President and senior staff
• Coordinated and assisted with all Board Meetings
• Formed and maintained relationships with travel agency, corporate office supplier, caterer and local hotels
• Developed and implemented corporate travel policies and procedures
• Acted as Project Manager in developing quarterly company newsletter
• Managed and worked with PR firm to plan and execute Grand Opening and hosting of State of NH sponsored events

1996 – 2001 Aubin International
Executive Administrative Manager 1998-2001
• Supported CEO and President with business correspondence, appointment scheduling, and travel coordination
• Maintained automated accounting system for accounts payable and accounts receivable
• Managed financial systems related to new client acquisition, including billing and reporting
• Provided reports of monthly financials including balance sheet, P& L, fees, and accounts receivable
• Managed Accounts Payable process including payment of bills
• Maintained payroll, healthcare, and 401K plan on an ongoing and year-end basis
• Administered procedures for all new hires
• Assisted with various business initiatives, including marketing campaigns
• Hired and managed administrative team

Administrative Assistant 1997 – 1998
• Supported CEO with correspondence and personal and travel schedules
• Assisted in preparing client reports by reformatting resumes, scheduling interviews, and editing
• Assisted with business development campaigns, including generating correspondence, scheduling appointments, and maintaining database
• Produced company mailings including quarterly newsletter and fulfillment process
• Performed all aspects of mailing preparation using Lotus Notes, including data entry, creation of form letters, and generation of computerized correspondence
• Ordered all supplies, including basic office supplies, stationary, and business cards
• Generated reports for bi weekly staff meetings

Receptionist 1996 – 1997
• Managed a high volume of phone calls from both domestic and international senior executives
• Greeted all visitors into the office
• Managed the resume process, including sending appropriate correspondence to potential candidates
• Maintained confidential database by entering new contacts and updating existing information
• Handled incoming and outgoing mail, including courier packages
• Served as primary contact for maintenance and repair
• Compiled company literature and marketing presentations
• Provided basic office duties including copying and faxing
Skills (2) Rating
Resume Writing