Dannielle Gray

Freelance Flyer Designer & Blog Writer

Location:Clarksville, Tennessee, United States
2 Skills
Dannielle Gray
113 Rozelle Ave. Hopkinsville, KY 42240
Cell: (270) 881-8665

To show off my qualities as a budding editor

Master of Arts in English Austin Peay State University
*Expected Graduation of May of 2012 Clarksville, TN

Bachelor of Arts in English University of Louisville
May 2009 Louisville, KY

Summary of Qualifications
• Strong communication skills; able to respond to telephonic, in person and electronic inquiries
• Continually practice professionalism in behavior with customers and colleagues
• Able to handle conflict and assist in resolving disputes as well as referring problems to supervisors as necessary
• Easily build rapport and respect diverse populations in professional and personal situations
• Excellent written communication; proficient in writing reports
• Strong work ethic; dependable and continually work to complete day-to-day tasks as well as strategic goals
• Creative with the ability to think outside of the box as well as work with organizational constraints

08/2010 – Present Austin Peay State University Clarksville, TN
Graduate Assistant Wilbur N. Daniel African American Cultural Center
• Create cultural events to bring current students as well as community members into the center
• Collect data to determine effectiveness of programming and future planning
• Present the data in weekly meetings to Director, staff and personnel who work and volunteer in the center
• Research the history of the African American Cultural Center to ensure the data covers past events and personnel who have impacted the center
• Oversee the library at the African American Cultural Center through cataloguing books
• Assist students with books as well as make suggestions to purchase future relevant materials
• Create flyers using Microsoft Publisher

05/2009 – 08/2009 University of Louisville Louisville, KY
Conference Director Stephenson Hall (Residence Hall)
• Worked with staff to set up meeting times; engaged in covering needs of groups staying on the campus
• Handled logistics for the building and maintained responsibility for the people in residence and attendance
• Attended meetings for directors
• Placed the groups in the building; attended to customer service through politeness and friendly manners
• Met with the group leaders to discuss the campus policies for groups visiting and residing on campus
• Reported and collaborated within the organization

11/2003 – 05/2009 University of Louisville Louisville, KY
Desk Assistant Varied Locations
• Answered telephonic inquiries and questions that dealt with campus policies and other pertinent details
• Presented in professional manner and demeanor
• Worked well with residents and colleagues
• Provided clerical work such logging names and security measures for the building

Dannielle Gray, Résumé Page 2

2004 – 2008 (Summers) University of Louisville Louisville, KY
Conference Assistant Varied Locations
• Assisted with group check in and departures
• Providing assistance with room lock outs; issued keys to personnel in groups
• Maintained a polite and friendly demeanor to people in the groups
• Provided security measures that followed campus procedures and policies for groups
• Answered questions arising from the group members regarding logistics and policies of university

05/2009 – Present Wendy’s Hopkinsville, KY
08/2005 – 05/2009 Wendy’s at University of Louisville’s Campus Louisville, KY
Crew Member
• Take customer orders and use the cash register to receive and disperse funds; maintained fiscal responsibility and accuracy
• Handle drive-thru customers at the Hopkinsville location
• Courteous to customers in normal operating hours as well as high volume hours
• Use sanitary and safety guidelines in food preparation
• Disperse customer orders
• Clean and sanitize equipment and ensured site was orderly

References Available Upon Request
Skills (2) Rating
Flyer Design
Blog Writing