Jacqueline Trovato

Freelance Proofreader & Business Writer

Location:Sunset Beach, North Carolina, United States
2 Skills

Please refer to the following websites for samples of my work:


• Twenty-five years experience in Marketing, Communications, Publishing, Public Affairs, Project Management, Administration, and Consumer Affairs within the health care, corporate and association industries.
• Proven ability to develop and implement business-to-consumer and business-to-business marketing campaigns and materials increasing customer/consumer awareness.
• Experienced at authoring, producing and disseminating a diverse range of promotional concepts and materials including brand images, logos, consumer surveys, consumer education programs and publications, press releases, newsletters, web content and brochures.

Health Care Marketing Communications
Public Relations
Promotional Programs

Feb. 2007 to present VP Marketing Common Ground Seminars, Inc.
8300 Greensboro Drive, Suite 800
McLean, Virginia
Provide marketing expertise and consulting for national training company.
Secure new business by marketing to untapped areas.
Compose and update all marketing communications and web site content.

Feb. 2005 to Feb. 2007 Senior Marketing Analyst
TRICARE Management Activity (TMA)
Department of Defense (DoD), Health Affairs
Falls Church, Virginia
Quality control expert and editorial consultant for marketing/communication products.

Wrote communications plans, press releases, fact sheets, talking points, speeches, articles, brochures and communications, marketing and educational materials.

Developed and implemented national DoD marketing and communications campaigns in an effort to promote and educate beneficiaries and providers about the DoD’s national health care plan.

Provided marketing expertise and consulting on national Department of Defense health campaigns, demonstrations and studies with pharmaceutical and IT companies, including promotion of:
• “AHLTA” Electronic Health Record
• Tobacco Cessation and Alcohol Abuse Prevention Marketing Campaigns
• Weight Management, Tobacco Cessation and Alcohol Abuse Prevention Demonstration Projects

2000 to February 2005 Marketing Manager/Project Coordinator
National Naval Medical Center, Bethesda, Maryland
Researched, authored and coordinated production of marketing and communication materials and publications for the Department of the Navy, including patient brochures, communications and annual base guide. Consulted with Public Affairs Office, Customer Relations and Customer Service Office and medical center clinic managers on various projects.

Supervised desktop publishing applications and art directed graphic artists. Assisted with graphic design functions as needed, using Pagemaker, Quark, Illustrator and Photoshop.

Developed and implemented marketing strategies for the medical center at large as well as individual clinics and health care specialties.

Supervised desktop publishing applications and art directed graphic artists. Assisted with graphic design functions as needed, using Pagemaker, Quark, Illustrator and Photoshop.

Developed and implemented customer satisfaction surveys and analyzed data to improve operations and procedures.

Directed printers and vendors to produce high-end marketing communications materials.

Acted as liaison to the medical center’s Web master.

Team member responsible for developing a new medical center brand image and logo.

1996 to 2001 Owner/Principal
D & J Associates/ Health Care Marketing and Communications
Dunn Loring, Virginia
Secured business from a wide range of clients including Glaxo SmithKline, Forest Pharmaceuticals, Pedipress, Sepracor, Asthma Education Resource Council, Respironics/Healthscan, Asthma Magazine and Dura Pharmaceuticals.

Project manager for all marketing, communications, and public relations activities. Directed and secured subject matter experts, medical editors, graphic artists, printers, fulfillment houses to produce high-end consumer education materials for clients.

Researched, authored and developed direct-to-consumer and business-to-business promotions and campaigns, including surveys, press releases, news articles, newsletters, brochures and magazine articles.

1995 to 1997 Marketing Manager
Consumer Health Information Corporation
Responsible for national health communications, public relations and marketing pieces, and acted as point of contact for new account opportunities with major pharmaceutical companies.

Developed and implemented marketing-communications campaigns, and edited patient education programs and materials relating to prescription medications and disease-management therapies.

1985 to 1995 Director of Communications & Consumer Affairs
Allergy and Asthma Network
Responsible for authoring, editing and coordination of distribution for monthly national newsletter, publications, programs, press releases, press kits, advertisements, public service announcements, customer surveys, membership mailings and fundraising campaigns.

Secured funding and acted as liaison with major pharmaceutical companies and physician associations.

Developed and implemented marketing-communications plans and strategies, and secured funding through grants from major pharmaceutical companies and national physician associations.

Developed business plan and bylaws, sales system, member tracking and publications fulfillment. Initiated member promotion and retention programs, and discount mail order pharmacy programs.

Coordinated presentations for conferences and exhibits, and represented the association in over eight major medical association meetings each year.

Acted as a Capitol Hill lobbyist and spokesperson to promote the association's interests.

2005: Gold Award 2005 League of American Communications Professionals campaign competition for work on TRICARE Reserve Select Communications Campaign
Recognition from Assistant Secretary of Defense for Health Affairs for Launch Event of AHLTA Electronic Health Record for the Military Health Service (MHS)
Letter of Recommendation from the Brigadier General Elder Granger, Director of TRICARE Management Activity for Contributions to the Annual Military Health System Conference
2001-2004: Recipient of National Naval Medical Center’s Exceptional Recognition Award
The Meritorious Unit Commendation Citation
Over Five Admiral Recognition Awards National Naval Medical Center, Bethesda, Maryland

BS in Education with a minor in Psychology, James Madison University, Harrisonburg, VA
Graduate Studies, George Mason University, Fairfax, VA

Member Society for Healthcare Strategy and Market Development
Regional Marketing Advisory Team Member, TRICARE National Capital Area
FDA Council
National Heart, Lung and Blood Institute's Coalition
National Patient Rights and Responsibilities Coalition
Task Force on Pediatric Asthma and Allergy of Fairfax Hospital of Northern Virginia
Planning Committee for the First National Conference on Asthma Management,
Howard University's Inner City Asthma Program
Patient Access to Specialty Care Coalition
Asthma Camp Consortium
Asthma Educators Association
Fairfax County Chamber of Commerce
Skills (2) Rating
Business Writing