I have been working for the past few years with a variety of positions that have given me the experience to expand my skills and the knowledge needed to accomplish my goal of being successful. I am looking for a position that may fit my qualifications. I am able to work in a fast-paced environment. I have good communications skills and a positive attitude, not only with my fellow employees, but with people outside the company as well. I can also be trained for various job duties to fit the position’s requirements. I believe I have the potential and qualifications to work as a team member in a growing and profitable organization.
Passion for writing; completed copy written screen play, “Color Blind” and currently writing a fictional book, “Anguish.”
Examine scripts and give analysis on product.
Knowledge in Collection Laws, Bankruptcy, Loan Processing, & Customer Service. Proficient in Microsoft Excel & Word. Some experience in Outlook, CPI, Fidelity, Ensemble PRO Dialer.
Strong negotiation skills with emphasis on quality customer service while maintaining the ability to minimize losses. An analytical thinker who effectively communicates with customers, staff, management, and third parties. Detail oriented with good time management, decision-making, and closing ability.
University of La Verne, Bachelor's of Science, Paralegal; March 1997.
Wilson High School, Diploma; Class of 1991.
PART-TIME SCRIPT READER
GOLDCREST FILMS INTERNATIONAL
PART-TIME ASSISTANT LOAN PROCESSOR
Valley Capital, Pomona, CA May 2003 – July 2011
Review credit reports to determine borrower’s debt to income ratio.
Analyze the preliminary title report to determine lien holders.
Prepare, maintain and review all required installment loan documentation.
Review signed documents for completeness and proper execution.
Disburse loan proceeds and schedule recording of documents with Title Company.
Order recording for Deed of Trust if needed to complete loan for disbursement.
General office duties including calls to escrow, title companies, and lenders.
IndyMac Bank, Pasadena, CA March 2001– May 2003
Monitored delinquent Chapter 7, 11 & 13 loans.
Contacted attorneys for status on each case and with borrowers.
Referred loans to attorneys to seek Motion for Relief or Objections to Chap 13 plans; proof of Claims are sent to court.
Monitored payments from debtor and provided posting instructions.
Monitored stipulation agreements entered by the court.
Closed files to foreclosure or collections department when relief is granted or dismissed.
Daily reviewing of suspense reports and productivity work list.
IndyMac Bank, Pasadena, CA April 1999 – March 2001
Responsible for collection of delinquent mortgage loans.
Monitor matured loans, and correspond with representatives to try to qualify customers for re-financing.
I set up payment arrangements according to financial status.
Contact customers to secure reinstatement along with reason for default.
Responsible for taking financial information, sending work out packages & default letters.
Setting up payment plans, accepting-payments over the-phone, and breaching loans past 2-3 months.
Intake of 10-50 calls a day; Outgoing calls of 100-200 calls a day.
BANKRUPTCY LOAN SERVICE SPECIALST
Home Savings of America, Irwindale, CA August 1998 – April1999
Review and monitor delinquent CA & National Chapter 7 loans.
Refer bankruptcy packages to attorneys for appropriate litigation, as well as closing files out.
I coordinate with attorneys on the status of the loans. I also have direct contact with customers by phone.
Able-to make payment arrangements with some customers, and monitor payments & suspense.
Intake of approximately 30-40 phone calls a week.
LOAN PROCESSOR SUPPORT CLERK
Valley Capital, Pomona, CA November 1997 – August 1998
Assist in qualifying applicants for loans.
Type loan applications.
Send verifications of deposit, employment, and mortgage ratings.
Make follow up calls on status of file submissions to lenders.
Makita U.S.A Inc, Alhambra, CA February 1997 – November 1996
Assisted attorney in preparation of product liability discovery.
Filed pleadings, interrogatories, and correspondence pertaining to each case
Followed up telephone calls to attorneys.
Assisted in data base formulation
Copied and faxed documents
Handled discovery calendar
VARIOUS JOB DUTIES
Pro-staff Temp. Angency, Alhambra, CA August 1994 February 1997
REFERENCES AVAILABLE UPON REQUEST