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Michelle Schembri

Freelance Data Entry Freelancer & Mailing List Developer

Location:Melbourne, Victoria, Australia
2 Skills

Personal details
Date of Birth 29/08/85
Skills & Attributes
o Customer Service Skills, Telephone Skills
o Excellent Communication Skills
o Ability to work Methodically, Accurately and Neatly
o Reliable, Trustworthy, Honest, Punctual
o Ability to Work as a Member of a Team
o Promptness and accuracy in meeting deadlines and ensuring integrity of work
o Able to Work Unsupervised, Well Organised and Hard Working
o Ability to work under pressure
o Enthusiastic to learn and share current knowledge.

Employment History

March 2008 - Current

Job Title Administration Officer
Employer Monash City Council (Notting Hill)
Job Description
o Provided regular reception relief for breaks and whole days and respond to telephone enquiries
o Provide data entry support to the Asset Services Department
o Create work orders in the Council’s work management system ‘Confirm’, and the closing off using the programs Confirm and Pathways
o Accurate filing and archiving of completed works orders and run sheets.
o Liaising with external authorities to report damaged assets
o Updating and creating work instructions
o Worked in other roles, in other departments and trained new staff
o Training and assisting new staff in programs including Confirm, GIS, Pathways and Microsoft office package.

November 2007 – February 2008

Job Title Key Apparel Associate (For Men's & Children’s wear)
Employer Harris Scarfe (Southland)
Job Description
o Provide strong customer service skills
o Respond to telephone queries
o Managing and the organisation and training of staff members
o Provided assistance on registers and cashing up
o Ensuring accurate recovery throughout my departments
o Putting out stock in departments and merchandising to company standard

October 2001 – November 2007
Job Title Retail assistant – night recovery associate (Part time)
Employer Big W
Job Description
o Provide strong customer service skills
o Answering phones and providing assistance with customer queries
o Assisted in the daily cash up
o Training of new staff
o Assisted in Stocktakes
o Putting out stock and merchandising
o Provide register assistance


Certification/ Licence/ Award Certificate III in Business Administration
Date Obtained 2009
Details Customer service, OH&S, Office Life, Time Management, Schedules and computer programs

Certification/ Licence/ Award Certificate II in Hospitality
Certification/ Licence/ Award Certificate in Responsible Serving of Alcohol
Date Obtained 2002
Details OH&S, Food Handling, Front of House, Management.